Dollar General
Reviews and Complaints

I went dollar general and put 100$ on a netspend debit card. Came home to pay a bill with it but it would not let me use the card. I called netspend and they told me I wasn't registered on their computer. I have used netspend for 20 years. But I went ahead and registered again and tried to register the card again but it wouldn't register the card. So I called netspend again and they told me the same thing again and told me to go back to dollar general. Si I went back to dollar general and the manager told me she couldn't put the 100$ on another card that I had to contact INCOMM.com. since I contacted them 4 times now and this is where I'm at on this situation. Now my bill is past due. Water is shut off and now I have to come up with another 60$ plus the 100$ to have my water turned back on and I have no money to have it turned back on.

Very rude and vulgar behavior in the Uniontown area Dollar general. The employee had a name tag of Kalie and she acted as though we were invading her space. She was in the phone with someone-appeared to be voice texting-and several times used the "[censored]" word. While I understand that people use that word frequently, we feel that it is very unprofessional for a store employee to be heard.

We do hope that some disciplinary action will be taken against this employee.

TY

Steve from Keisterville, PA

The older Dollar General Store in Jay Oklahoma, last week they had all their Christmas Decorations from the last year or longer on sale 50% off. This week the same decorations are full price again. Somebody needs to go look at this Store by suprise. Its dirty there is always no room to get around very well because they have so much and carts with more stuff to put away everywhere. It is not a one time thing literally everyday I shop there the poor crew is struggling to get things off the many carts all over and on the shelf. So why not clear out that old merchandise and make room for the new? Seriously someone is going to get hurt trying to navigate this store.

around 3pm on september 1st 2023. I am or was the assiant manger till 3pm september 1st i quit bc for one the schudele wasnt posted and asked to get off tomorrow september 2nd by 8pm bc i had plans with my family i was told no bc i had to train a new person which the store manager melissa Blair told me she was having 4 on night shift anyways. Another thing i know for a facyt she has been changing my time sheet. I got sick of it and quit i really didnt want to bc i love my job. In the last few weeks i hated coming to work bc for me it felt like a bad enivorment. Im sending you screenshoots of my time sheets i bet if u go and look at them they will not make up where there were days i never got a break and she messed with the time sheet to make it look like i did

On 08/23/2023 at approximately 8:15 PM, I entered the Dollar General store at 405 S Michigan Ave, zip, 48602: I picked up two 20 oz. Cherry Cokes because the shelf sticker read $1.75 each, so with deposit charge, should have been a total of $3.70 for two Cherry Cokes. But when I got to the checkout, the elderly lady waiting on me rang up $4.70! When I protested, she insisted the items were $2.25 each! So I walked away briefly, returning with the attached image of the shelf sticker. I told her. "$1.75, get the stickers right!" The woman was totally indifferent to my issue, as I walked out commenting that my time was wasted. So I drove another 1/4 mile to a Family Dollar store and bought Cokes for the price they were STICKERED at. That was the LAST TIME I'll ever enter into ANY Dollar General store again! Compared to Family Dollar, workers are commonly rude or at least indifferent to customers. I'm a senior on benefits, who will no longer tolerate this sort of treatment!

good evening my name is Katelyn askew on 08/22/2023 I was terminated from dollar general before my shift even started but the real reason why I am typing this is because on 08/22/2023 my manager Mercedes Lilly called me into the office and told me i was terminated for shortage of money that happened six weeks ago i was not a key holder at the time there were two other individuals that were key holders at this time my drawer was 16$ short they failed to discuss the matter with me and this happened 6 weeks ago I spoke with the assistant store manager Jeremey on serval occasions before I came back to be being a key holder their district manager Kevin failed to explain to me about the situation there was no proof I wasn't warned or notified about the situation.

Aug 22,2023

New dollar general state park rd Windsor sc.

The store was locked with worker inside at 8:00pm with sign that said closed due to management. It has signs saying closed alot especially on Sunday. Or signs that say they don't take cash. With employee statement saying it wasn't here Job to get change. Really nice store if you can actually shop it.

GOD

KNOWS

August 22, 2023

References: ORGANIZED, CLEANIESS, TIDY STAFF CREW { ARE U OCD? }

Viewing various COMPLAINTS informational and cleanness at DG MARKET {Dollar General}. Since new store haven been built. Same COMPLAINTS verbally and keeps appearing same with various staffs that works at store in Wright City, Missouri MOLD keeps appearing. At the store there's a VIDEO camera inside and outside. Since "MENTAL HEALTH DISIABILTY" ISSUES BIG or small. COMMUNITY WE COULD AND CAN join TOGETHER.

We're asking these individuals to take ACTIONS for POSITIVENESS in VISIONS of GROWTH for FUTURE is REAL

I just got back from the Dollar General in New Port Richey, FL

11850 De cubellis Rd, and the lady behind the counter said that they weren't aloud to sell the prepaid cell phones in the locked display case.

I kinda laughed, but she was serious and couldn't give me a reason why. I even asked for the Manager and she said that there wasn't one working today. WHAT?.

If I owned into that franchise and one of my employees said a remark like that. I would fire everyone that works in that store. Because they are being trained wrong and definitely is putting the stores name to shame.

I'm still dumbfounded.

I was at store number 970 on aug 9 2023 and bought a lot of stuff two of the items were dog treats that had a white close out sign on them and stated they were 2 for 6 so I got 2 .during my check out a woman named kay who is the assistant manager scanned the treats I told her they didn't ring up tight and proceeded to show her the sign and the many other treats that were there . Her attitude was awful and said well this time I will do it but these are expired coupons I told her that wasn't my fault and that's the price that was on them as I've been a manager in a store and if the coupon was expired it's on the store to pull them . So I thought she fixed it and when I got home no she had charged me almost 450 a piece for them and not only had she dun that but charged me twice . I went bk in on the 16th with the receipt to get my money bk . I waited my turn as the cashier had a line simply asked to speak with a manager she asked what did I need and I explained to her and I had the receipt and the package of the item . She said ur bringing bk stuff ur dog ate I said I paid for them and yes he ate em I got overcharged and would like my money bk that I got over charged so she went to the bk I followed her and the assistant which happened to be the same lady who checked me out started talking and I stepped in the bk they both screamed at me to get out of the bk room and I told them I was just trying to explain they again yelled at me and Kay got up and told me she didn't even have to fix it that day but she did and I said mamn u over charged me I showed her where she quantity of 2 and cane up as 895 and than she scanned one at 450 and than she price over rided for 4.00 she never took the 895 off period and than charged me once again for one she never did give me the correct amount . She than said to me so I'm just supp give u money on what u say and I said lady u over charged me the proof is here and I'm not trying to get over anything I just want my money bk . She proceeded to be cruel and I busted out in tears and said enough is enough I'm getting a corporate number and I'm getting sumthing dun she was rude and I've never in my life been treated or talked to in that manner esp when I did nuthing wrong both of those employees were cruel to me and I dint know if I will ever shop with dollor store again but I want my money bk and sunthing dun about the way I was treated cause I had my receipt and she screwed up not me and I actually drove to the other dollie store in town crying and asked for a corporate number and could not get one no one knew ur number tgey did at least apologize but did not know a number for u and this is in Salem Indiana my name is Hope Trueblood

The truck driver was driving on hwy 328 in between harriman, tn and oakdale, tn about hit my husband on the curves. The date is 8/16/23 and the time was after 3:00 pm in the afternoon. The driver came around the curves on my husband's side of the road and never even stopped! My husband had to slam his brakes on to keep the truck from running over the top of his truck. You need to quit putting your stores in the country on the back roads that are not made for semi trucks!