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Dollar Tree
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www.dollartree.com

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1.1 3 Reviews 2970 Complaints
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Dollar Tree Complaints 2970

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G
6:27 pm EDT
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Dollar Tree if you open the gate garbage will literally fall on you

I live in a building that your store in Brooklyn is connected to in east New York the gateway buildings and you have a dumpster that is behind a gate that has not been dumped in over a month and the garbage is so high that it's almost over the gate please resolve this issue immediately before I call 311 it's hazardous and it's bringing possums and rodents and it smells like a dump we need help immediately and the pictures are behind the gate because if I was to open it I can close it and it will ruin our parking lot that your dumpster is connected with

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D
4:18 pm EDT
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I am writing about the Horrible Condition of Store #3808. I don't shop at this location very often due to the mess and lack of products on the shelves. I have gone there enough times to give my opinion on this location. It doesn't matter what Season it is, Halloween, Christmas, Valentines, BTS the store is torn apart, I am sure it is shopped very hard by a...

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G
1:31 pm EDT
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We came to store 4498 north always try Wednesday September 11th 2019 around 20am and one person was shopping..while entering store we heard female employer tell make employee dam another customer they need quit coming in..( Both Spanish employees) the store was so dirty and stuff all over the floor and when you wanted but something items were missing from...

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T
9:02 am EDT
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I don't know what kind of manager that runs that store it is always empty and nasty. You have to stand long lines because the manager sits in her office. This is uncalled for. This is everyday, I don't care what day you go in it's always a mess and empty. I don't know what kind of distract manager you have to let a store manger get by not stocking a store or cleaning. I will be sending pictures soon.

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N
1:19 am EDT
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I wanted to put in a complaint about one of your employees in your mendota store she is very rude, disrespectful she has no regards towards others she will be laughing at customers if they can't find anything in the store that they need. She throws her works on other team members from I seen if she doesn't want to do it she will tell someone else to do it...

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M
12:26 pm EDT

Dollar Tree coralite pain relief patch

I am contacting a lawyer to sue you because these patches ripped my skin off and bruised my back up black and blue. These patches rip off your skin and bruise up your body.
Please have someone call me about my injuries or I will be forced to sue you. This will be my only attempt to settle this out of legal litigation or civil court.
Zaneta Gallo
[protected]
[protected]@gmail.com

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M
6:47 am EDT
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I seen Kris smoking a wierd looking Bowl in her vehicle around her lunch time, and I'm sure that Ed and Kris are having sexual relations with each other. I watched them smack wet mouths in the middle of the store. I forgot to say that before in the last complaint, I'm getting tired of this bologna. Ed and Chip. Are 2 pussies and they do not work for [censored].

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Y
2:45 am EDT
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I visited the Poway Dollar tree store today with both my young boys. We were looking at Halloween decor, party supplies and of course the toy aisle. As both my boys and I made are way through to the end of the aisle one of the Dollar tree associates walked over and stood at the end of the aisle and proceeded to ask me "did your children make this mess?"...

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L
10:31 am EDT
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On yesturday, Septempber 9, 2019 @ 8:33 pm. I walked into the Dollar Tree to purchase some coco butter lip balm. I grabbed my 2 items and proceeded to the front counter. The check out associate (Named Maria) had just walked to a different register to do something when I approched her open register. When she saw me, she then rolled her eyes as if she wa...

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A
2:04 am EDT
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She is one of the rudest person I have ever had contact with. I was at store # 05241 and needed to get a hair removal tool. The assistant manager said she could call the store 01215 to check if store 01215 had it. She called the store and the manager who answered was rude. ThThe assistant manager of store number 05241 Astor system manager if they had a tour...

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L
2:25 pm EDT
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I felt very intimidated by the hiring manager. She would loudly scold me infront of the customers. I felt flustered and anxious the whole time I was there. It felt like she was always correcting me or yelling at me to work faster or do something else while im already doing something. I have severe anxiety and adhd. I take medication for both conditions and...

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D
4:42 pm EDT
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The manger at that store is so rude. The cashiers need help! There is always 5 or more in line every time I go in. There's never enough help in the evening. For a store so busy you would think they would have more help. There was a good manager there named Teresa . Not sure what happen to her. Thought she was the main manger but I guess that's what Nikki is. Hope Teresa returns soon.

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G
10:57 am EDT
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Me and my son went in the hollister mo location and we was standing in line the next in line and the cashier next to us said that we could come over and we said we was fine there and she said ok and she got behind me really close and said thank you not once but twice. Her name is geri. This is not the first incident we had with her. She threw a basket at my...

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D
2:21 pm EDT
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Dollar Tree customer service

I stopped in to make my purchases after being rung up and handing LAURA the cashier my money she slaps the other side of the counter and condescendingly orders me over here. And then gives me my change. I am a 64 Male I am a business owner. You really need to coach laura as she has zero interpersonal skills she has no business being at the register as this is the first impression and last impression that the customer comes away with. Perhaps she is better suited in the back room. But, she is most likely the ASM. I wont return to any Dollar Tree if this is not addressed. Date of visit was 9/7/19 13:01 P.M.

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J
1:37 pm EDT

Dollar Tree customer service

On 9/5/19 my husband purchased two large shopping bags full of plastic containers he thought would work for freezing peaches. They were the wrong kind. I went back to exchange them for the right ones. They did not have what I needed. The girl at the check out was less than a desirable person to deal with. She kept checking out this other customer and yelled for the manager Charles. He came out of the office eating something excused himself as he took a few steps away and belched. Came back and apologized saying he didn't want to burp in front of me. I can appreciate that, just not how he did it. Once I told him what happened he said they don't do refunds, period. I said but you don't have what I need. He said sorry there was nothing he could do. I left, did not take the containers with me because I couldn't use them. He didn't offer that I could get anything else. My husband shops there all the time and every 2-3 weeks he spends 30-50 dollars on candy so I have candy at work for my coworkers in my office. I am still speechless. They or you have lost a great customer. What losers you gave working there. No respect for the customer. WOW
My name is:
Judy Fritzler. [protected]

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W
11:42 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Wrongfully Terminated due to false accusations. HR Michelle Gaby spoke to me in a condescending tone and did not treat the situation in an unbiased manner. I have been an employee with the company Dollar Tree for 7 years and never had an issue with anyone I have worked with within the company. I was terminated on false accusations and no proof of the...

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M
10:55 pm EDT
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My complaint is that this store is very dirty everytime I go here. The manager spends most of his time in the office. The lines are backed up and only one cashier is working.. They have stock sitting in Buggies on the floor waiting to be put on shelves..One cashier was complaining because she had no help..Then finally after 30 minutes another cashier walked...

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J
9:30 am EDT
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I was on my way to Dollar tree like I always do after I come out of the gym, but last night when I got to the Dollar Tree I got stopped by the security guy saying that I will be banned from the store and maybe even trespassing because my car was making a lot of noise (my car being street legal race car, the car is heavily modified so it's a little bit loud...

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J
11:20 pm EDT
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I'm a regular customer usually buy around night, however today was an awful terrible day! As always very nice employee Zoemarie and Wildee were very welcoming maintain the lines short, the store looks wonderful as always. I know them as they usually close from time to time and they treat well each customer. Today I came in with some company to buy for...

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C
6:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree store exterior & interior dirty trashy

Exterior and interior store is dirty trashy. Garbage along the curve of the front entrance Dirty baby diapers in the crevices of the front entrance dirty ones own, and in the parking areas and soon as you entered the door the doors are filthy dirty and the carpet entering inside the doors need to be cleaned and vacuumed very dirty unorganized down the aisles it has stuff that people just have thrown on the floor and remains on the floor. Shows no respect for store nor the people!

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.

Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Extremely poor customer services was posted on Nov 13, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2973 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number
    Customer Service
    More phone numbers
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Dollar Tree contacts

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