Family Dollar
Reviews and Complaints

I want coupons sent to me by US mail or I want the cash registers at the store I go to have automatic computer to scan an item for use of coupon. I don't have a phone to use. Put phones to use at the counter and allow customers to use them for coupons and return the phone after coupons are used. Do something to help us. We don't all own smart phones or printers at home. Provide me with paper coupons mailed to me through US Mail SYSTEM.

#5860 store number sam Houston Victoria Texas manager said she could not take back the can opener without a box we had the receipt she said call 1800 number so we called with no outcome. We called our other family dollar on ben Jordan and they said they would take the return with the receipt without the box. A call back would be good showing y'all care about satisfied customer service call me at [protected] any time is good thanks have a great day

On February 26, 2023, at approximately 4:11pm, I purchased items from a Family Dollar store located at 3414 North Main Street in Columbia, South Carolina.

After exiting the store and proceeding across the street, a young Black male driving a White colored SUV, license tag number QVC-657, at a high rate of speed, stopped ahead of me and, without identifying himself, approached me in a menacing manner and demanded I surrender my bag to him for reasons unknown. I refused. The male, again, without identifying himself, demanded I surrender my bag to him and threatened, or "I'll run your a** over".

I proceeded to walk back toward the Family Dollar, at which time, the male pursued me in his vehicle, off the road and at a high rate of speed.

I proceeded to run to the parking lot of Auto Money Title Loans company on the corner of North Main Street and Sunset Drive. The male continued to pursue me at a high rate of speed through the title loan company parking lot, prompting me to run across the street to the Family Dollar parking lot, where a Black female, wearing a red colored jacket, presumably the store manager, was standing with her hands on her hips.

The male drove adjacent to the woman, who stated, [Y]oure good, at which time both individuals entered the store. [Area surveillance footage would support my complaint.]

I called the Columbia Police Department from a location at 2830 North Main Street, which dispatched two officers, a White female, Badge Number 26297 and a Black male, Badge Number 25278. Both officers proceeded to the Family Dollar store and returned shortly to inform me that the matter was a mere miscommunication and that no further action would be forthcoming from the police.

Because the male failed to identify himself, while demanding I surrender my property to him, and subsequently threatening to assault me with his vehicle, I construed the matter as an attempted robbery and attempted vehicular assault, causing me extreme emotional distress.

Therefore, this matter is being referred to both an attorney and the local prosecutor's office. Additionally, this report will be widely disseminated to the public domain.

Let this be a lesson to you if someone attempts to rob you and assault you with a vehicle. It's a mere miscommunication.

It happen Feb.6, 2023. I went to exchange a propane bottle that was leaking around the valve where you open it. I had the receipt and the management told me that I could not return it. She made me feel like I was lying. We live a good way from this Family Dollar and we just stop by to get a few items and a propane exchange on our return trip from buying groceries Saturday evening.

The management thinks that we taper with the bottle. All the my son did was try and hook it up and told me and my husband that it was leaking around the valve. The lady today would not take it back and we are out 23.99. We are on a fix income and that money means a lot to us. We can't afford to lose it, I will not be going back to that store if this is not corrected and I will tell my friends and family about that store. The store is [protected]

I want to have a complaint written up against the store manager of the Norht Cape May Store in New Jersey. Store #1905. The managers name is Mary Liepe. Iam HANDICAPED, DISABLED. I go to the Family Dollar in North Cape May, New Jersey. This was on Feb 5, 2023 about 2:30pm...

I get out of my vehicle with my cane, because I can just about walk that good or much anymore. And I have my dog with me, American Pitbull Terrier. His name is Rusty, very, very friendly and well behaved. And he is on his leaseh. So As we are walking to get into the store from the parking lot. Rusty walks by my side. then he will walk a bit ahead of me as doing so. He will contantly stop and turn his head to make sure I am ok, Or as he is walking with me, him ahead od me a few steps, he will turn his head to amke sure I am still there, or did not fall. So we walk into the store. Thecashier says you can't bring him in here, and the yells to Mary Liepe, the manager of store1905. She says to me youcan't bring that dog in here. the asks is he a servicedog, befoe I could asnswer her, she ask, cocky, where's his vest. I told her we didn't recieve it yet. Oh he has to leave, that dog can not be in here there is food in here, don't you have any common sence. ok there's comment that bellittled me and embarrased me. He can't be in here no oets blah blah blah. So I asked where are the signs that should be in the front windows of the store, or on the dooors as you come in the store. Oh we took themdown, oh so you took the signs down that stated all that you just said, not pets, only service animals. oh it's store policy she says. I said to here well let me see that policy. It has to be in writing somewhere'. Nope. So She said what do you need, I'll get it. I said to her no thank you. And walked out the front door. And as I walked out the door I stopped and took my cell phone out which has a excellent camera in it.

I'm filling an complaint against Shannelle Morris who works at 4736 South Blvd store Charlotte NC 28227 she gave permission for me to get free cigarettes invited me for lunch on her break was drinking when I arrived. Gets upset angry around customer outside hits me in my face I had to call the police on her I called her boss & she told me wht do u want me to do wow how to handle this she needs to be fired