Family Dollar
Reviews and Complaints

It happen Feb.6, 2023. I went to exchange a propane bottle that was leaking around the valve where you open it. I had the receipt and the management told me that I could not return it. She made me feel like I was lying. We live a good way from this Family Dollar and we just stop by to get a few items and a propane exchange on our return trip from buying groceries Saturday evening.

The management thinks that we taper with the bottle. All the my son did was try and hook it up and told me and my husband that it was leaking around the valve. The lady today would not take it back and we are out 23.99. We are on a fix income and that money means a lot to us. We can't afford to lose it, I will not be going back to that store if this is not corrected and I will tell my friends and family about that store. The store is [protected]

I want to have a complaint written up against the store manager of the Norht Cape May Store in New Jersey. Store #1905. The managers name is Mary Liepe. Iam HANDICAPED, DISABLED. I go to the Family Dollar in North Cape May, New Jersey. This was on Feb 5, 2023 about 2:30pm...

I get out of my vehicle with my cane, because I can just about walk that good or much anymore. And I have my dog with me, American Pitbull Terrier. His name is Rusty, very, very friendly and well behaved. And he is on his leaseh. So As we are walking to get into the store from the parking lot. Rusty walks by my side. then he will walk a bit ahead of me as doing so. He will contantly stop and turn his head to make sure I am ok, Or as he is walking with me, him ahead od me a few steps, he will turn his head to amke sure I am still there, or did not fall. So we walk into the store. Thecashier says you can't bring him in here, and the yells to Mary Liepe, the manager of store1905. She says to me youcan't bring that dog in here. the asks is he a servicedog, befoe I could asnswer her, she ask, cocky, where's his vest. I told her we didn't recieve it yet. Oh he has to leave, that dog can not be in here there is food in here, don't you have any common sence. ok there's comment that bellittled me and embarrased me. He can't be in here no oets blah blah blah. So I asked where are the signs that should be in the front windows of the store, or on the dooors as you come in the store. Oh we took themdown, oh so you took the signs down that stated all that you just said, not pets, only service animals. oh it's store policy she says. I said to here well let me see that policy. It has to be in writing somewhere'. Nope. So She said what do you need, I'll get it. I said to her no thank you. And walked out the front door. And as I walked out the door I stopped and took my cell phone out which has a excellent camera in it.

I'm filling an complaint against Shannelle Morris who works at 4736 South Blvd store Charlotte NC 28227 she gave permission for me to get free cigarettes invited me for lunch on her break was drinking when I arrived. Gets upset angry around customer outside hits me in my face I had to call the police on her I called her boss & she told me wht do u want me to do wow how to handle this she needs to be fired

There was a false accusation due to an employee has said that I have threatened her with a firearm which that was not the case I do have evidence in my phone that says that she brought up the whole gun situation and that I told her that a gun I don't have nothing to do with it. There was no investigation due to the incident. So I was basically terminated off he say she say

On January 30 I stop at the family dollar in Dayton KY on 6th ave and purchased six cans of lemon febrile air. And none of them would spray like they had no pressure in the can.

So I took them right back to the store and explained to the young lady the problem and told her she didn't put the receipt in the bag and I would like to have my money back or replace the product and she said to me that she is the only one working that everyone has quit their job and she can't leave the cash register and told me to go to the back door and find another box of freeze and I did so it was below freezing in that room products scattered all over the place the box of product had been mishandled the top of the spray containers broken off. So I returned and ask for my money she said she didn't know how to do it and I ask for the manger and she said I am the manger if I didn't want the freeze find something else and I said no thanks and left the store I was upset and one bottle in my hand and left the other five in the store so I turned around went back for the other five bottles and now there is her boyfriend that got nasty with me and she said that she had thrown the five bottles of febrile in the garbage because they would not spray so no return on my money and I tried some of the other bottles and they did the same thing so I choose not to take them I thought she would just return my money and she decided reason for that she had not been trained to do so and her being a manger I would say my personal option she wasn't paying attention because her people skills were below standard being a manger. I also felt as if her boyfriend was a threat to me so I left the store and that store was a mess of of of product laying everywhere that needed to put away and the stock area was freezing with the back door 1/4 of the way up letting all the cold air in the store stock. I will never go into that store ever again and the P&G product I purchased was damaged at the store from what I could see not saying they did damage the product but from the looks of things that family dollar needs a manager and I would like my six bottles of freeze replaced please at 4 dollars a that's not cheap and it was 7:30 pm on 01/30/2023 I still have just the one bottle of freeze and if I were proton & gamble I would find a different vendor to sale my product family dollar giving the company a bad name and not standing by proton and gambles policies. Thank you for your time. I also so feel as if proton and gamble should comp me something for my time having to do all of this I rather be doing something else but this needs to be addressed asap and I will file a complaint with corporate my info. 926 6th ave Dayton KY [protected] please feel free to contact me and that is my mailing address feel free to have my product ship to me for I have already wasted my time and my gas dealing with this issues over the cans of your product because honestly I can't say the family dollar damaged the product but I can say from the looks of the store all the products in the store was being mishandled. My option.

I go into Family Dollar and was greeted by a sign saying, Family Dollar celebrates Black family’s. Why is it okay to discriminate against whites and other minorities? How can we get past discrimination when someone is allowed to openly select a race?I don’t have an issue celebrating families.It’s when you pick one race above the others.It’s wrong