Family Dollar
Reviews and Complaints

When I was leaving the store I tripped over the bottom of the bottom of the frame of the door and I fell down. I hit the concrete with my left hand. The manager came and asked if I needed if I was ok and I said no my hand hurt. She asked f I if I needed an a ambulance and I said no. I sat on the ground for a few mins. She never asked if I anything else or asked for my name or phone number. I know Protocol always names and phone. When my friend went in and asked her what happen se lied to cover herself.

On June 29th around 8:15pm, I was at the Family Dollar store #11453 Address: 670 Main St. Cheswold Delaware. I went in to get toilet paper I have the family dollar coupon app I picked out two different types of toilet papers that have the coupons under them. The first one was a $10 toilet paper with the coupon saying I could pay $4 with the app. The young lady would not honor it so she brought me back to a different type of toilet paper and suggested it which had the family dollar coupon under it. When I got back to the register the coupon did not math that coupon either and she didn't honor that one either. So can you please give me a call at [protected] after 2pm Eastern standard time. My name is Frankie Johnson, a very loyal but now very upset customer. Thank you.

I went to family dollar in east enterprise Indiana and there were 3 employees standing out front smoking and upon entering a lot of the shelves were empty. No cat food at all. The place was a mess. It looked like a dump. I will not return to that store again. That's pretty sad I hope something is done about this. Employee behind counter was rude when I asked about cat food also.

This store opens Andy closes at different hours . Why does corporate allow such poor behavior. Is it because these store are for poor people oak street location louisville ky. Stores always have more crap in the Sisley than on the shelf. It's astounding how the places seem to stay open since most areas the open up for business ironically are in food desserts

The Family Dollar store is relatively new to our small town and has a better variety of merchandise than our General Dollar. It is also much nicer, cleaner, and organized. I prefer to do business there. I have tried on 2 different occasions to use a public library check from the library in which I work. I am the librarian there. It has been declined both times. I have ended up writing a personal check, but I have to go through a lengthy process to be reimbursed. I have used the library's checking account at multiple other stores in our town including chain stores like General Dollar, Dollar Tree, and our grocery store Super Valu. My question / complaint is why is the check being declined? Why is it not working at our Family Dollar Store. Multiple associates and cash registers have been used. The associates are always very nice. I just don't understand why the store won't accept the library check but will accept my personal one.

Today was the first time I had a bad experience while shopping at Family Dollar. The cashier was rude as well as disrespectful. The whole time checking me out she was in a seated position. The rude manner in which she give me my change, while seating, spoke volumes. Finally, when I asked for my receipt here response was, "There it is if you want it get it ". This happened around 19:45., 06/13/2021. The employee name was Kaylee. My name is Ozzie Adams. Please contact me via email [protected]@gmail.com or [protected].

I am sending this complaint for Family Dollar Store 6920 Parker Road & 35 Black Jack court. I shop at this store all the time and floors very dirty and looks like it never been mopped, the windows in and out very dirty, the park lots keeps trash on the parking lot and trash can always over flow. Please can someone look into this compliant 19th compliant

Good morning, I am a long time resident of Polk county and I work for a retirement home and I take my residences on a weekly outing to Food Lion and Family Dollar. However, lately I have been running into an issue. The store is always closed, there is either a sign that says 'opening late due to unloading truck' or 'closed will reopen soon'. These residents are elderly and on a fixed income and cannot afford to pay Food Lion and CVS prices for everyday products. Is there a set truck schedule? Or set closing hours so I can maybe work my schedule around it? Any help in this matter will be greatly appreciated. Thank you and have a wonderful day.

the grass and or weeds have not been cut since the store opened this year. the newly planted grass is now about 2 feet tall. We would surely appreciate it it you contacted the manager of this store. Thank You

I was very offended by the cashier, Jovan, who was wearing a black lives matter mask. If all colors don't matter to your company then you shouldn't be taking our money. I can gladly spend my money elsewhere. The store is located on sandbar ferry road, Beech island, SC 29842.