Family Dollar’s earns a 1.2-star rating from 2313 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Bad management performance
Rosa Harris store number 12228 midland, TX 79703 My complaint is that she takes money out of the safe to buy certain items for herself and then a week later puts it back in like nothing ever happen, this happen [protected] and to me that looks like stealing and she done it several times before, and she has bad customer service skills cussing at multiple customers in the past month.
Read full review of Family DollarRude behavior from an employee
Store # 02187 We was in Family dollar store today 6/9/23 at 10:30. The female employee/cashier is by far the rudest person I've ever been waited on. We, arrived at the register she was in an isle helping someone laughing ECT. I said when you get time could you please check us out, she yelled from the middle of the isle IM WITH HER. Okay I understood that...
Read full review of Family DollarHow an employee was treated at Clemson Rd
It was about 630 pm on clemson rd 6/8/23 one of your csr was being bullied by 2 family dollars emp and a emploees mom in this girls face cussing her out saying I will [censored] u up in front of the store tassha was on one of the name tags I felt sp sorry for this girl getting jumped on by 3 women and 2 of them worked for yall where was the mod at very very bad...
Read full review of Family DollarApplication
Hello,
I requesting an investigation into the hiring process. I submitted my application around May 10th or May 11th. I was in the store and I was talking to Dajha Turner I was in the store and to let her know that I submitted an application for merchandising. I told her my first name, Celeste. She said she received an application with a first name that started with a "C". Then she texted me from the number [protected] on May 12th.I have been the Family Dollar many times and she has never mentioned to be about an interview. I have noticed the store has signs up needing help. It seems there is a big turnoverat this store because of her. I also see other employees from other storest putting her stock on the shelf. If you need help so much why aren't you hiring. My last time I was in the store she was on the phone talking with someone that she had to work a double shift. You need t o investigate this store I feel she is steeling time and not working.
I will be filing an EEOC complaint regarding the hiring.
Store closing early
On June 3 at 9:49 pm I went your store on sterlington rd to pick up a few items thinking I had 10 minutes when I get to the store the cashier said the store was closed I then replied its still 10 minutes to closing and he said the store closed. This isn't the first this has happened but the first time I'm reporting it, the hours on the door States 8am to 10 pm, why are they not staying open until closing time
Read full review of Family Dollarthe hole in front of your out door
On March 22 I stepped in a hole in front of your store and have been trying to get information about your Liability insurance ever since. I have Not got an contact and since I broke a rib when I fell I am trying to get your company to pay my medical expenses. Everyone has given me the run around and I'm getting angry enough to find a lawyer. My phone # is [protected]. I have phots of the hole and so far they have Not fixed it.
Read full review of Family DollarAir conditioning
I am currently an employee with Family Dollar in Mississippi. If you know the weather in MS, it is sweltering in the heat of the summer. I like my job, but as soon as I walk into the store to begin my shift, I start sweating. It is miserable. My manager thought the AC unit was broke recently, so someone came and looked at it. It was fine. It is my...
Read full review of Family DollarThe manager not providing a schedule
I have been a employee for two months. at store number 5171 The manager here has done zero training with me. Her technique is sink or swim. I have requested a schedule for two months and has received one. I constantly ask for a schedule to no avail. She is now cutting my hours stating that corporate has cut the payroll.5/30/2023 I still need the schedule.
Read full review of Family DollarService
Last night while purchasing supplies, I encountered an issue with STORE Number 12880, address: 21350 Hwy 603, Kiln, MS phone number: [protected]. The cashier and custodian were talking about the previous customers whom they had waited on while at the same time handling my groceries. As far as I'm concerned that was very unprofessional and discriminatory...
Read full review of Family DollarFC yarn dye dishcloth 6pk
I purchased a six pack of dish towels from store 06509 the tag price posted was $3.65 however the register charged me $4.00. I noticed on my receipt. So I went to the back and took a picture of the posted price and returned to the cashier. I told her I was overcharged, she did not have on a name tag, said her manager Berna had to do the refund, she was very...
Banned
My husband was banned for allegedly stealing something, so when I go to the family dollar a couple days later the manager tells me I'm not allowed in the store. I asked her what did I do and she said your husband stole something so my boss said your not to come in the store anymore unless you just need cigarettes, but your not allowed in the store. This ha...
Read full review of Family Dollar and 1 commentStore associates
I am utilizing this platform to file a formal complaint regarding the horrible service I received at store #09093. On 05/24/2023, at approximately 3:40 p.m., I was at the store making a small purchase of a loaf of bread, a soda, and 2 cigars. When I left the store I realized that I had been given the wrong cigars. Upon my return to the store, the...
Casher / prices / nasty employees
I stay in b"ham AL so am always in the store in Easley, Midfield, Bessemer you have one Bessemer super why
Not none of these stores I have not had misunderstanding when you go in the prices in the back is different from the prices when you pay for them
The one in 5 point west shopping center never can load your cash app card, they always say its down
When you say something is wrong with the prices or not understanding how you spent that much to say all of them[employees] like they have been train to say it
Everything high
The employee get smart with you a treat people bad, I get tired of running around to different family dollars just to get items because they price is different in each store
But the sad part is not nothing that going to be done about this, I feel like when you go to the white neighborhood is different from when you're in the black areas
We are not [censored] an all treat us as if we are not nothing and it's sad that we have to go through this because half your money come from us black people I need to start an f family dollars on Facebook to hear people bad encounter they have in this store
I have one more time to be cheated out of my money or hear them curse out older people because they don't want to be at work and I will start that because it needs to be done
Desired outcome: GET SOME REAL MANGERS IN THE STORE THE EMPLOYEES NEED TO GO TO BETTER TRAINING PERIODGET SOME BIG PEOPLE IN THESE STORES TO MAKE SOME KIND OF CHANGE I
Manager
Hi, I’m doing this all anonymously as possible… I am the wife of a worker who works at the seminole Oklahoma Family Dollar, my husband, has been at the Seminole location for approximately three months. He absolutely loves his job. He enjoys going to work. I have never seen my husband as happy with a job as he’s been being a Family Dollar he loves working...
Read full review of Family DollarManager
Young manger shows up at the register said she's taking card only and then proceeds to say I don't have to do this but I will the store wasn't crowded and we said no worries well wait for the guy she proceeded to say we rolled out eyes at her she was irrate screaming at me for my duration in the store it was embarrassing loud, and uncalled for sad.
Worst store ever
Every time I go to the store near my home it’s very cluttered and there are boxes and pallets of product that needs to be put away that is blocking all of the shelves. I can’t get my cart through most places due to this so I have to leave it unattended to go get the items I need. The prices marked are never what they charge. The manager is rude and...
Read full review of Family DollarThe family / dollar tree in Bruce selling some of the dollar items family dollar prices
They doesn't have much dollars item to sell than it mix up with family dollar items every time you go in this store they done raise the price than racks with clothes and products all in isle than got about 2 are 3 ungrateful casher working never smile and be having mean look on face they dollar/ family store not like Pontotoc store bruce is nothing
Employee deliberately overcharged me
Today, a Family Dollar Cashier deliberately overcharged me for an item that was ringing up $1…. I am a regular Customer at this store and often buy the majority of the sale and clearance items. This employee (TEE) knows this from seeing me on the regular. I purchased 15 of this particular $1 items on yesterday. I went back to this morning to purchase 5 more. First, she (TEE) lies to my face and tells me that the item was NOT $1. Scans it and said “it’s not on sale” so I said “it was just marked down yesterday”. I knew she was LYING so I said I would buy the item anyway. She rings it up (2) of them and say “oh that one is $1” so then she tells me that the other (3) are different sizes so they are not $1. But once again she was LYING! I said I would buy those as well anyway. She scans (1) and say “hold on” it was obvious that she went into the system and overrides it making that (1) particular item $5 instead of $1…
When I got out of the store, on the receipt you can see that each item has the same exact sku number so there is “NO WAY” that 2 out of 3 was $1 and the last one was $5! She DELIBERATELY OVERCHARGED ME!
I went back in the store and asked to speak to the manager. She tells me “she’s not in today”
So I went to another local Family Dollar and asked that Manager if that was possible and she told me “NO”! The Manager at another store refunded me the $5 and let me repurchase the item at the price I knew that it was $1!
I don’t even know this Employee personally. Just know her face from coming in the store regular just as she doesn’t know me personally but know my face from buying lots of clearance items. This is Ridiculous!
She OVERCHARGED me as a CUSTOMER and THAT IS WRONG!
Desired outcome: She should be FIRED for cheating a Customer!!
Short changed/ mean attitude
On May 14th 2023 at the new combo store on maple ave in Zanesville ohio my 72 year old grandma and myself went in to grab a few items at about 5:15pm for mothers day and the cashier at register #2 was getting a line so she paged another woman to help with the line anyways the woman came to help she opened register #1 and was saying "I can't never get...
Read full review of Family DollarStore manager nasty attitude
Went to family dollar last evening around 8pm with my 73 year old mother who got a cart and was pushing cart and item accidentally fell into her cart from shelves My mother tried to remove and put item back on shelf when store manager in nasty attitude told her “ move out of the way other people trying to get through, yet no one else even in the...
Read full review of Family DollarFamily Dollar Reviews 0
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Overview of Family Dollar complaint handling
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 15, 2025 - View all Family Dollar contacts
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