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1.1 724 Complaints
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Playtika Complaints 724

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S
10:05 am EDT

Playtika inability to access slotomania games

Hi 👋🏿

I have a massive problem with your games website that I need to discuss! Please kindly call me on either of these two numbers very urgently to resolve these issues. I called the no on the website and waited for long periods of time after which the line kept cutting off!

I was falsely & wrongfully accused of using a bot & threatened with an outright ban! I do not & have never used a bot! I don't even know what a bot is up till now!

Right now I cannot even access the games site at all & no communication whatsoever to date! Official complaints raises have continued to be ignored to date!

Have I been finally banned or what? At least I deserve an explanation with a notification of offence which I have never received!

I will like an opportunity to put my case & complaints across to the appropriate authority!

Many thanks 🙏🏿
Folayan Osekita

Contact very urgently ...
+[protected] or +[protected]

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P
9:41 am EDT

Playtika slotomania

I have purchased £ 14.99 worth of coins and now the game will not load at all. I have cleared my cache and uninstalled the game. However when I've loaded it back up again it does not open up. My account is connected through my Facebook. Email [protected]@hotmail.com. This is unacceptable as I have purchased many coin packages over the years. I want my money reimbursed or the situation resolves immediately.

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L
9:15 am EDT

Playtika slotomania

This game is a trap to get your money, the higher level you are, the more expensive it gets, I've spent hundreds, with little return on my purchases. Beware, this game is designed to get you hooked and drain your finances. You don't even get anything tangible for your investment, nor does it allow you to play long, it's ridiculous and it's a waste of money!

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D
5:56 pm EDT

Playtika solomania. las vegas cash

On July 6. Saturday I purchased
607, 500 coins for $ 49.99
I waited for the coins to load but never did
I purchased another 607, 500 coins for $ 49.99
And both loaded at the same time
When I checked my credit card I was
Charged $ 49.99. And $ 69.99. I was over charged
$ 20.00
My account
David Randy Kevorkian
[protected]@ yahoo.com
[protected]
Thank you

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D
9:41 pm EDT

Playtika slotomania

Sto giocando molto forte, con puntate al massimo, ho vinto tanto e sono felice di questo, ma da un po' di tempo, non lo sono più! Ho 4 o più giochi, preferiti con i bonus bloccati, non posso giocare a queste slot, si apre il bonus, ma poi si blocca e dà errore, ed esce dal gioco, per tornare alla home! Fatemi giocare i miei bonus! Vi prego di risolvere, altrimenti perderete un buon cliente!
Monti David
dady.[protected]@hotmail.com

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S
2:34 pm EDT

Playtika bingo blitz, bought the 99.99 package and never got the items

I bought the 99.99 package, I never received it, I have been emailing and no resolutions. No items and No refunds...so Now I"m out 106.49, and I can't even get a reply to this issue.

Here's a screen shot of my purchase which was given MANY times. And do not tell me the purchases I did today, was for this purchase. This purchase was July 4th and NEVER Received.

https://www.screencast.com/t/7NPP156XX

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B
8:41 am EDT

Playtika slotomania

tired of game not being fixed i dont know what u guys are trying to prove u have made my game experince a living nightmare because nothing gets done i hope u guys are getting a big laugh well iam not laughingi guess u guys want to lose all players because u wont do nothing i have gone thru about20mill plus and this is all my meter move hunh tell me my game is not fixed

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Update by Bonnie Jameson
Jul 05, 2019 8:36 am EDT

I feel like iam getting punished I get nosponse nothing feel like iam getting ignored it seems like games are rigged for once that complain iam getting so tired of getting screwed and nothing getting fixedwhat the is the use of star dice if u get the same thing in 24 hr period and mega wheel is fixed I dont know why u guys are making my life hell if u did ur job maybe no ne would have to complain but no body wants to do job. I had 20mill was betting 1mill and had to go to lower bet. Iam tired of my problem not being fixed

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S
10:32 am EDT

Playtika played slotomania to earn credits for another game

I installed and played slotomania to earn credits in IMVU. The offer explained that I had to get to level 30 on slotomania slots casino to receive 12, 329 credits. I completed what was asked to earn credits for IMVU and did not receive it. I already contacted IMVU and they have responded stating the problem isn't on their end it's with the sponser or third party involved which is Playtika. What can be done to correct and settle this problem?

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2:12 pm EDT

Playtika slotomania

i have complained and complained u wont get off ur butts and fix problem.iam so tired of being screwed because of losing cards that were rightfully earn and never got and the game is fixed forr the ones that dont pay . so fed up use to enjoy game but not now because u dont care about ur players and fix problems if u did i would not have to complain is it tthat hard to fix problem i dont like to write complaints but until u fix problem they will keep comming and i guess it true what i was told once u sumbit a complaint slotomaina will make it hell for u well i guess its true because life for me has been hell from first complaint

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11:05 pm EDT

Playtika slotomania™

I have on two separate occasions had billions of my dollars disappear, in just a manner of seconds. I've spent $100's on Slotomania™ and it's highly frustrating to have over 20 billion and more than half disappear without ever spinning and then a couple days later around 70 billion disappear, without spinning. I will not say I won't play anymore, because I will likely here and there, but won't spend anymore money on lotto, breaking pigs, or mega spin @ $23-45 a pop, if I cannot get this returned. It's very frustrating. My email is Johnna.[protected]@yahoo.com

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C
5:57 pm EDT

Playtika slotomania game time to cash

I have had the Energy Capacity at full capacity for 3 days now and the Time to Cash button never lights up for me to get my bonus. When the batter is full It takes me to the page with the battery and professor but I can't press the Time to Cash button and get the bonus. When I go back to the game the line that builds to add a bar to the battery stays full. I have closed the game and re-entered, turned off the computer and gone back to the game, tried to play for additional time--nothing happens. After I quit playing for the day and go back the next morning the battery is down a bar and I fill it up again and again no bonus and the bar stays full for the day. This is gone on for three days. I would just like it fixed and my bonus awarded. You guys usually do so well when things like this happen. Thanks for helping!
Charlotte Simpson--June 27, 28, and 29. I play through Facebook. Thanks again!

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2:24 pm EDT

Playtika legends pckgs purchased

I have tried to contact you for days from my inbox but it will NOT let me submit my message. First of all this has happened b4 and was never straightened out. I pretty frustrating when if you look you will see that I spend a lot of money thru this game. I purchased a package that was suppose to have 8 platinum chests plus coins and the other things. Well I only got 2 chests just like the last time when I was suppose to get 12 platinum chests. I had told myself that I would never purchase anything from this again.but I gave in.. Just to be cheated again. Plz make this right with me.
Thank you in advance. [protected]@yahoo.com [protected]
Patty Rowland

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B
12:10 pm EDT

Playtika complaint

iam so tired of plaing ace game and getting no acepacks and then u make dash so hard no can finish or do . i dont know if u guys are trying to prove a point or what like todays dash i have to get so many on first and level up so many on second god knows what need to do on 3rd dash. u get star dice what good is it if u only get 2, 4, 5, 6 when u roll it . this game lost its fun and on top of all this i never got my 5star card for getting the key for clan promo tired of getting screwed

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A
10:10 am EDT

Playtika refund asap

I have been trying to contact you for the last 3 days by email and keeps coming back undeliverable. I have disputed the transactions with with Google support and I am requesting my refund ASAP. 171 transactions were made without my consent. UNAUTHORIZED! Playtikia game I have spoken to Google support many times about the UNAUTHORIZED transactions made over 1844.29USD I have spoken to a lawyer about the situation as well and my next step is my bank I will greatly appreciate the refund ASAP.

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K
1:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Playtika charge

I was double charged $15.93, which includes tax, for a purchase on Cesar Slots, which I play everyday. I paid for the Spin again, but when it did not go through, I hit a second time. I did not know I would be charged twice because you can only get one spin a day if you pay, but I was charged twice in one day. Thanking you in advanced, I will await your reply. My phone number to reach me is [protected]. I would like to request a refund of the $15.93. Thank You!

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10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Playtika slotomania

The "clan" concept doeant work. Anyone can be a leader..no qualification, or an certain Level they obtain, their viability to continue to spin or a certain status. Therefore you have these kids that do not have any coins or funds in which to purchase feeding off of the producers or the ones that continue to spin that are a part of the clan. Case in point my first Slotmania the team meet its goal and we all one coins. The second slotmania 8 of the members put only a 100 or less and in two cases 0 coins..they thought they would ride the wave sorta speak and collect coins rewards by the rest of us hard work and effort not to mention the money we spent on coin packages.

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3:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Playtika facebook games

I am very upset with this company. I had over 32 unauthorized charges, to 5 different credit/debit cards (some in my husbands name), in a 72 hour period. I don't save credit card information on my computer EVER! I contacted Facebook support and they told me there was nothing to do because they saw NO suspicious activity ( No suspicious activity after 32 purchases in less than 3 days, totaling hundreds of dollars? SMH!) and their Terms and Conditions doesn't allow them to give a refund. Terms and Conditions do not apply to theft. I told them I don't save my credit card information online, they responded by telling me they DO though (WTF) and it must have been a friend or family member that charged my account. I told them to block all payments made through my account, hope they did, but I DON'T trust them. NO... my friends and family didn't do this! I have contacted law enforcement, filed a police report and have notified, cancelled and filed for a refund through my creditors! Beware of this scam!

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Update by Denise Shepherd
Jun 23, 2019 3:35 pm EDT

I need to update the company as Playtika/Bingo Blitz. I have all of the correspondence from Facebook support, which I feel this company and their counterparts, ARE thieves. I would love to put those on my complaint along with my police report, but I don't want anymore of my information floating around the internet.

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A
11:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Playtika I have purchased a 30$ coin package but didn't receive anything

I purchased a 15$ coin package I tried doing it 5 times and I did not receive my coins that I was supposed to be getting can I get a refund or a google play card now why did it do that it is very annoying because I don't even know what happened to the packages I was supposed to receive from my purchase now can someone please help me resolve this, issue thank you very much.

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H
12:22 am EDT

Playtika bingoblitz.com

I play Bingoblitz.com and really enjoy the game, but now I have a big red box come up in the middle of it. It won't go to the game (I'm using my email). There is only the fish logo in the upper left corner of the box and I can not get any further. I rest of this big red box is blank. Can you help me with that? My email is [protected]@yahoo.com.. Please help me.

Thank you

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B
3:04 pm EDT

Playtika slotomania

i have complained and complained about my dash not moving now iam told i have to register to get help . i think it is [censored] i have been a loyal player since2012 if the problem dont get fixed u guys are forcing to quit and i dont want.all iam asking is to fix the problem so i can enjoy the game again . the stress of no reply is causing problems. u guys always answer back before and helped but now its a no go

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About Playtika

Screenshot Playtika
Playtika is a digital entertainment company specializing in the development and publishing of mobile and social games. Their portfolio includes a variety of casino-themed titles such as Slotomania, World Series of Poker, and Bingo Blitz, which offer virtual gambling experiences without real money betting. Playtika's games are available on multiple platforms, including iOS, Android, and web browsers, providing users with accessible entertainment options.
How to file a complaint about Playtika?

Here is a comprehensive guide on how to file a complaint against Playtika on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Playtika in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Playtika. Mention key areas of concern, transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button after ensuring all information is accurate.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about any progress or resolutions.

Make sure to follow each step carefully to effectively file your complaint against Playtika on ComplaintsBoard.com.

Overview of Playtika complaint handling

Playtika reviews first appeared on Complaints Board on Mar 15, 2012. The latest review All my chips gone, 134 mill. was posted on Aug 22, 2024. The latest complaint Banning payments to bingo blitz ignored was resolved on Aug 04, 2021. Playtika has an average consumer rating of 1 stars from 724 reviews. Playtika has resolved 11 complaints.
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  1. Playtika Contacts

  2. Playtika phone numbers
    +972 733 993 800
    +972 733 993 800
    Click up if you have successfully reached Playtika by calling +972 733 993 800 phone number 19 19 users reported that they have successfully reached Playtika by calling +972 733 993 800 phone number Click down if you have unsuccessfully reached Playtika by calling +972 733 993 800 phone number 64 64 users reported that they have UNsuccessfully reached Playtika by calling +972 733 993 800 phone number
  3. Playtika emails
  4. Playtika address
    Hahoshlim St 8, Hertsliya, 4672408, Israel
  5. Playtika social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 26, 2024
  7. View all Playtika contacts
Playtika Category
Playtika is ranked 3 among 91 companies in the Gambling category

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