Sonic Drive-In
reviews and complaints

Sonic Drive-In Workers broke my debit card

09/24/2023 between 7:00 pm and 8:00 pm. We were at the Brigham City Utah location. When we drove up to the window to pay, the card would not swipe. For some reason, this location, NEVER reads my card (only place that does this), so they usually type my number in. I told the kids at the window, they will just need to type the number in. We sat at the window...

Sonic Drive-In Footlong cheese coney, service

Saturday, September 23, 2023 @ 2:30pm in Davis, Oklahoma. I ordered a two simple Cheese Coney Deal. Easy enough. I waited for over 30 minutes for my food which I was taking home to eat. I got home the coney was burn literally to a crisp. I went back to the Sonic, showed and gave the coney to them. The person stated she was so sorry we will make you another...

Sonic Drive-In Insects in drink

Unfortunately I do not have my receipt because I mean who knew. On Saturday, September 16 around 4 pm I went to the Sonic at 8620 Spring Valley Rd, Dallas, TX 75240 [protected] I ordered a large cheddar peppers, a number 2 burger, and a route 44 juneberry icee. My son brought to my attention a little later (see pic) those are flys, and one that he...

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Sonic Drive-In Bad food

Today is the first time to complain about my sonic but it is important to me. When you order a $6 footlong you expect certain things. What I expected was a foot long coney with chili and cheese. What I got was a footlong hotdog on a literal 8 1/2 to 9 inch hotdog bun with hotdog sticking almost 2 inches out both ends. Very little cheese or chili and it...

Sonic Drive-In General

Yesterday: Spend 20min at the mic waiting to order. We were greeted immediately and asked to wait. Then we were not spoken to again despite our attempts to speak to them. Today: Waited 20min in line after ordering. At least half of this was spent pulled in front of the window. I was never acknowledged until after that 20min. I wanted to do a split...

Sonic Drive-In Product

I just left sonic in Duarte. My food was disgusting. I ordered an all American hotdogs. It came sopping with too much mustard on it. It was cold. My onion rings, tasted like fish, and I got your iconic cherry limeade slushy and it was the worst I’ve ever had it was too sour and pieces like it had stale, toilet water or something in it. It was just all-around the worst meal I’ve had ever from sonic.

Sonic Drive-In Long waits, poor, service, building in need of repairs. Lack of management!!!

The Sonic here in Truth or Consequences, NM has done a steady downhill spiral after losing the General Manager David! There are long waits, staffing issues, and over half the ordering stalls are inoperable, the ones that work are few and far between. It's a game of chance every time you drive in to see if the buttons work or not. None are mark out of order...

Sonic Drive-In Screwed up order and employee that obviously hates their job

My family ordered some food from sonic online and mine ended up being the exact opposite of what it should be. My burger was supposed to be a SUPERSONIC double bacon cheeseburger with no mayo/lettuce and add chili but they kept the mayo/lettuce and forgot the chili. I decided to head back to the store to get it fixed and as I was explaining the issue to...

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Sonic Drive-In Bad Management

Sonic at Deming NM 88030, needs to be adressed ASAP. Its been a whole year full of issues by now. Kitchen is dirty, they take an hour to make a single drink and still make it wrong. Employees wash their hands on the soda machine that is right on top of the ice which allows the dirty water to drip into it. Higene is at its lowest. People here keep giving...

Sonic Drive-In Double bacon cheeseburger

The Sonic I frequent is Store #4659 in Corpus Christi, TX. My husband and I usually enjoy double bacon cheeseburgers, but the last 2 times we ordered them, the buns were cold. Today I complained and the carhop asked if we wanted to have them remade. We didn't have the time to wait. It would be nice if the burgers went back to the original. I asked for...

Sonic Drive-In Customer service - car hop

Sonic Drive-In My order

Hi! Good'Morning I went to sonic this morning for breakfast I ordered a number 17 which is French toast sticks instead of the employees telling me y'all are out they gave me toasted white bread and syrup. I’m not trying to be any trouble but I paid for something I didn’t receive. I always get told not to use this sonic because of this reason right here but...

Sonic Drive-In Service

I went through the Sonic in New Braunfels on Loop 337 a person named Gage took my order it literally took 7 minutes to provide an order of a hot dog onion rings and dr pepper. He first state that I could not do this as a combo which I was not. Secondly he said french fries which it was onion rings. Then he said I could not get a drink other than medium...

Sonic Drive-In Food order

Went 1st time to the new Sonic, ordered Chzburg combo, I had to wait 20 min at least. Took a bit the meal was cold & the burger didn't taste fresh at all. I was really disappointed. I was on a lunch break had no time to address it then. This meal was $10.12, I'm so disappointed. Time of order 15:11pm on August 6th Drive thru 209, ck#225908. The order was 1...

Sonic Drive-In Food and service

The Sonic Drive In located in Cleveland, OK is Terrible! On Friday August 4, 2023 I visited this location. It took 25 minutes to get my order. When I received my order the burgers were cold and the ice cream was melted. We trashed the burgers. They were that bad! This Sonic needs some attention from headquarters! It's a bad reflection on all Sonic's. ID#[protected]

Sonic Drive-In Fast food

Sonic Drive-In NOT providing service!

Sonic Drive-In Lost order

Recently you requested personal assistance from our support center. Below is a summary of your request and our response. Thank you for allowing us to be of service to you Response (07/28/2023 02:04 PM) Dear D? Edra, I apologize about the issues with your order. Please contact the 3rd party delivery service for further...

Sonic Drive-In Drink

Sonic Drive-In Promo

I Carolyn Brasher went to sonic store #4920 Barling AR. I ordered on the Sonic Mobil app. I ordered the 2 RCC or 2 chili and cheese hot dog that was on promo for 1.29. I then notice that the promo code did not go thru and charged me regular price. I called the manager she came out very nice and explained that she had other people who had the same problem...

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