Taco Bell
Reviews and Complaints

10/17/18. I sat in the drive through for several minutes trying to get a response from an employee to order, after 5 minutes and people honking behind me, I pulled up to the window, there was no one there even after knocking on the window. I also tried to go into the store and the door was still locked. Not only did I not get breakfast, it made me late to work. Very disappointing.

I am a vegetarian and had ordered a Chalupa Cravings Box. I had emphasized that I do not want beef in my food and would like to have it replaced by beans. I got my food and took a bite out of my chalupa and there was beef in my food. This was very sad for me because not only did I eat beef, but it is also something that is against my religion. I would most likely never go to taco bell again unless they make up for the mistake they have committed.

Doing a drive-thru...besides the Pepsi, the four items that had fillings, had almost NO fillings...meat, cheese, etc.

I have never seen such a pathetic excuse for what was served me. Of course, I didn't find out until I opened the wrappers at home...20 min away.

I took pics of them and compared them with Taco Bells TV ads. My items were almost devoid of anything and taste while the similar Taco Bell ad items were brimming over with meat, cheese, lettuce & tomato.

Sending pics to Taco Bell Corporate. Sure they will just laugh and toss them

I work at Cox Communications and I go to the Taco Bell down the street quite often for lunch and the last 3 days that I have ordered the mini quesadillas they have never been steamed just meat wrapped in a soft tortilla its like they are forgetting to put them in the steamer so its like a soft taco with meat and cheese this has happened quite often since they have hired new people.

West Central ave, Toledo Ohio, I went in to order my food... Had to wait 7mins before anyone had helped me while the manager was lead up against the wall looking at me... She finally came over.. didn't say a word to me. I put my order in..asked if the taco box came w 12 tacos.. she wouldn't answer me.. asked again . Still no answer ! Finally I asked if she can hear me and she shook her head w a smile on her face... It was unreal... The whole time she didn't say one word..and yes she could talk cause she was talking while making all the food... Rudest person I have ever crossed in a fast food company...if I was her boss she would be fired! Her name was Jeannie 3302 West Central Toledo Ohio 43605 store number 030659.. this happend 10/14/2018 at 12:19

I bought chicken quesadilla from the Ambience Mall, Vasant Kunj branch of Taco Bell today for takeaway and I found a tape/plastic paper inside the food. I have been a Taco bell customer for about 3 years now and this is the worst experience, finding something non edible in a food is very disgusting. I didn't expect this from a leading food chain like yours. This makes me question my next visit to your restaurant. I am highly disappointed.

Tonight 10-14-18 at approximately 8pm I went to Tacobell at 1402 Rt 37 in Toms River, NJ. I wanted to order a Cantina Bowl not knowing that it is now called a Powerbowl because it is not displayed as such on the drive thru menu. As I proceeded to order, the man at the drive thru, Frank said "uh, what do you want?" I then said "may I please have a steak cantina bowl?" I then heard him along with the other workers laughing at my accent in the background. As I became irate, I went to the drive thru window, a young girl presumably black came to the window and I went on to ask what was so funny and she said "what, we ain't laughing". I then said "instead of laughing why don't you do your work"? She then said, " Whatever, why don't you mind your damn business?"

This is not my first time receiving a disappointing service from taco-bell, Dekalb, IL.

Every time I order a chicken chalupa I ask them to replace the triple cheese with cheddar cheese and ‘no sour cream', as I am lactose intolerant . Until now, I used to order a ‘to go' and as soon as I reach my home to open the food, I see only triple cheese and chicken in my chicken chalupas, and nothing else (no tomato's and no lettuce). When I order a dine in I get everything I want. But, when I order a to go, I get fooled by the employees. I'm a lactose intolerant person and I can eat only cheddar cheese so I ask for it. Why the hell do they mess with my stomach when I'm paying for my food? This has happened more than 4 times to me now. I'm fed up of it. Why do I have to pay 7.68$ every time I ask for a chalupa and I get nothing except for cheese and chicken in my chalupa. Once, I only got cheese and no chicken in my chalupa. What the hell is wrong with those guys? Today October 14, 2018 I ordered a to go for ‘two chicken chalupas, no triple cheese and no sour cream and asked them to replace the triple cheese with cheddar cheese'. Well, as soon as I reached my place to open it, I got the chicken chalupa with chicken and cheddar cheese all right but I didn't get either tomatos or lettuce in my chalupas. I took pictures of this . One of my chalupas had very little cheddar cheese and chicken with nothing else in it, while the other had tomato's and less chicken with cheddar cheese. My point of complaining today is I'm fed up with taco bell fooling me every time I order a to go. I don't want to pay 7.68$ when I get food that's not even worth 3$. I don't care anymore. I didn't even post negative reviews on taco bell or any other food chain company until now. I hope you understand my frustration.

The Taco Bell in Windsor, CA closes an hour early every single night. They are losing a lot of business by doing this. Management needs to tell their employees that this is not acceptable. Last night, my boyfriend and I went to the drive thru to find a sign blocking the entrance. It was 11:04pm but the restaurant is not supposed to close until 12pm. This is the fifth or sixth time this has happened to us in the past few months. The employees cannot just decide to shut down a fast food chain early out of pure laziness. That is not their decision and they are losing Taco Bell a lot of money.

Taco Bell location: 24705 w 12 mile order 029258. I went inside for service and was greeted warmly by the cashier. She is a nice girl but you could tell she was still learning because it took her 10 min to take 3 orders. While I was waiting, the kitchen had to had either made the wrong food or gave the wrong food to customers 2 different times. I finally got my food at 3:55. 12 min after I put in my order. My total time waiting in your location was 25 min. Unacceptable. I work 3 min away and this was convenient, but not with this current staff and ridiculous wait times. I like Taco Bell, but will never wait that long.

I was excited to get my 3 soft taco fix a while back. Of course fire sauce on all three. When I bit into the first taco it didn't taste right. The second bite confirmed this. I opened the taco and thought "the only thing they could change is the meat!" In the trash they went and I couldn't wait to search the internet to find what had happed. Bingo- a lady had the same experience and took a razor blade to all the hamburger pieces to find there was only one third of the "meat" was beef. The rest were wheat balls stained with grease from the meet. She had a class action law suit against BK because they claimed using 100% beef. The lady won the suit and instead of BK going back to using 100% beef, they took all the signs down. I'm still pissed for them taking away one of my all time favorites. I make tacos at home now and always ask "now how come BK can't make a taco like this?"

I visited the drive through of the Waynesboro, Virginia Taco Bell today. There was one car in front of me (undergoing remodel so there is no walk in). I ordered $13 worth of food including a chipotle double triple crunch wrap and an xxl grilled stuffed steak burrito. It took 10 minutes (which.. okay, whatever. I'll live) but what I received was an atrocity. I'll attach the picture of the Crunchwrap. The xxl has zero steak in it. I could not show that because of how it was packed however. This was the worst fast food trip I've ever made. Honestly I rarely eat fast food anymore, but it was a long week of teaching 5th graders and I was craving some TacoBell. Severely disappointed.

Me and my 2 friends went through the drive through at the taco bell on hershberger road in roanoke va for breakfast and ordered several items one of which wad a 12 pack of cinnamon delights. While eating we noticed we did not recieve them. We went back and informed the drive through attendant that the wernt given to us and he proceeded to argue with my friend who eventually got frustrated and left.

My husband and i went to taco bell on 10/11/2018 in Greenville Ms order # 029603 @ 7:05pm.
We ordered 2chicken mini quesadilla 4 mini beef quesadilla 6 beefy frito burritos 1 chzy bean and rice 1 chili cheese burrito 2 5-Layer burritos and 1 Beefy Nacho Griller ...
We get home with it and EVERYTHING IS WRAPPED IN THE SAME WRAPPER NOTHING IS LABELED IT TOOK US 20 MIN TO UNROLL ALL THOSE BURRITOS ONE BY ONE TO FIGURE OUT WHAT WAS WHAT THIS IS EVERY TIME WE GO TO TACO BELL THIS IS GETTING RIDICULOUS ... IT WILL BE A WHILE BEFORE WE RETURN

The Taco bell on Rivers Ave needs better managers. The assistant manager Michael, is a very two face man. He will talk to his employees telling them how great they are and they are the best; just to turn around and curse at them and talk down to them like dogs...I'm a customer that has seen this first hand, I've also heard disturbing conversation about him sleeping with employees. This is a man that is pushing 40's with teenagers all around him, it is sickening to think he could be seeing with one of them. I will no longer go to this Taco Bell and I also refuse to let my children go to this Taco Bell for fear that he ight look or act in a sexually manner toward them...I cant believe this company would let a man like him into them building let alone be a assistant manager. I feel bad for all the poor young girls that have to work with such a degrading man. God help us I hope something can be done to correct this problem. I also hope Taco Bell will take more time to investigate the people that are hired for management.

Disappointed customer!

I ordered soft taco shredded chicken fresco and was given soft taco beef. The side of beans was real runny, and no cheese or sauce compared to others that I've eaten from this same facility. When I called the restaurant to advise them of the mistake, the service person said, "they'd make it right if I come back". Well, I wasn't going back out in the rain storm. When I mentioned the runny beans to them they replied, "our beans are supposed to be runny". It appears quality control and customer service have deteriorated at this facility.

I work less than a mile away from this location (Bayless & Hwy 55) Everytime I get off work late and decide to eat Jack in the Box instead of my usual work food this place is always closed before the time advertised.. lights are off and multiple cars each take their turns waiting at the intercom waiting to place an order that never happens because nobody is there to take an order! Place is closed up and done either by 1:00am or before! Anytime I come her during the day something is always forgotten in my bag. It is overall just disappointing and I'm just about over Taco Bell period. It's never worth my time/ money anymore.

Hi, my name is brandon.

I went through the drive thru at 18 and Garfield, in clinton township, michigan.
October 8th At about 8:15PM
I ordered 8 shredded chicken quesadillas, they gave me no receipt. Also ordered Two Large Baja Blasts fountain drinks. The total came out somewhere around $15. After I get to the second window, a young man hands us our drinks with no straws and shuts the window. Then our food came and I drove
Home and started to eat and realized the quesadillas were a complete mess and inedible also there was pieces of lettuce? I never had a quesadilla with lettuce in my life and I have ordered it many times. Very very dissapointed from your 18 and Garfield store, $15 is a lot to be spending for something I wouldn't even feed my dog.
Please see what you can do for me. My contact information- [protected]@gmail.com

Pictures also included.

On 10/7/18 at 12:32.02pm I went to Taco Bell on1674 E. Southern Ave in Tempe AZ. On this visit I received the worst service and food I have ever got before at a Taco Bell. My food was wrong and the cashier acted like it was my fault when I returned the taco because I had asked for no lettuce and it had lettuce on it. My food took forever and didn't taste good like it usually does. I also didn't get the other crunchy taco I ordered but didn't want to say anything because the cashier was so mean and I was missing 1 of the beefy crunch burrito. I wont be back to this location that's for sure.
Sincerely,
Amy Rodriguez
3136 E. Cicero St
Mesa AZ 85213
[protected]

Just watching Judge Judy and twice watched a very disturbing commercial by Toco Bell! It's a family sitting at their table having Toco Bell for dinner, when the father started yelling at his son that he had to have chicken in his Toco and the son yelling back at his father that he would eat the Toco he wanted, the son stood up pushing his chair back still yelling back at his father - ··then the ad came on for the new $1.00 tocos! Please watch for this Toco Bell advertisement & if you also feel it's not a good advertisement for children & teens to see, and what I feel is disrespectful respect for a parent & vise versa. Am I just an old fuddy duddy or not? Never in their lives have either of our children acted like this nor did we disrespect them.
Me, I'm complaining to Toco Bell about this commercial. 😡