Tim Hortons’s earns a 1.2-star rating from 3020 reviews, showing that the majority of patrons are dissatisfied with dining experience.
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not donating to tim bits hockey jamboree
we have called several times to see if we could get donations for the perth andover hockey jamboree this weekend in perth andover. they stated they needed a written note of what we wanted and a copy of the schedule in which we provided and they said they would contact us. still have not contacted i have called several times today with no luck reaching a manager. our players wear tim bits jerseys so this should not be an issue as surrounding areas give donations to their hockey teams. this is in perth andover new brunswick.
employee night shift
Each time I got through the Tim Hortons drive throu at night around 10- 2 am a employee that work their at night her name is Sandra she is the most rudest employee when we go through to get coffees and she does say hi or smile or anything and is just rate rude everytime she is working and we come through to get coffee before we go to work.
Read full review of Tim Hortonsno toilet tissue in ladies bathroom
Today at approximately 220pm I went into Tim Hortons at 2501 58th Avenue Vernon BC and used the Ladies restroom. To my dismay there was absolutely no toilet tissue or hand towels available to use which of course I did not notice as with an upset stomach, my main concern was making it in time to the restroom. In an emergency situation one does not look for...
Read full review of Tim Hortonsone person on shift
There was one girl left in the store after 9:30pm at that store this is not right I think it is very un safe for that store I did not feel safe there and I go there every night and when ever is that employee on shift they leave early not a good thing to do not safe at all that employee should get fired
Read full review of Tim Hortonslack of employees doing their jobs
I'm not sure how you feel about running a business, let alone over filling your drive thru windows with 3-4 employees at a time with nobody at the front counter. Why as a paying customer am I waiting for over 10 mins before one of your employees actually acknowledges that someone is there and that hey maybe I should do my job smacks them in the face. Why i...
Read full review of Tim Hortons and 1 commentthe new lids
I have been a faithful Timmy's tea, French vanilla, and English toffee drinker for years and very sad that you can no longer get English toffee. Since you have changed you lids I have burnt my hand 3 times spilt coffee all over my work clothing and my coat. I don't think these new lids are worth the aggravation and pain. I hope to see they old lids back or an improvement on the new lids.
Thank you for your understanding
Nancy
croissant
I purchase croissants here several times a week for work. Today they were burnt. The young girl at the window said"sorry that's all we have, take it or leave it" when I asked if there were different ones that were not so well done. Really disappointed in this Tim's which usually has great customer service.
farmers breakfast
Hi, I bought 2 farmers breakfast and the HASH Browns were old and hard. How do people such horrid stuff, where is Tims standards, please no wonder you guys are loosing Teritory. Its morning rush hour, you have the whole crew from Asia, however its bad, its not cool. If you go to STARBUCKS, we know what I pay for, not here. I am disgusted Sir/Madam I would like someone to email me at [protected]@gmail.com Cheers Giju
Read full review of Tim Hortonsmy order (tea)
I get the waiting it's a processes, but when you state your order, they repeat your order, and then ask you the order at the window and STILL get it wrong it's a little more then frustrating to sit in drive they for 11 mins and get cream in a tea when you ordered and verified 3 times dbl dbl with MILK THIS happens WAY too often, not to mention how much i...
service
Everytime I come in here the staff is so rude. Even the supervisor is rude. She always gives me my tea and I say thank you, she then looks at me with a blank stare in her eyes and just stays silent with a smug look on her face. Numerous times I'll make my order and they will forget to include something. When I say I'm missing what I ordered they seem to get...
Read full review of Tim Hortonspoor service, wrong order
In our 13 drinks they gave hot cafe mocha instead of mocha ice Capp Breakfast ordered on honestly biscuit got on English muffin Ketchup and napkins not there even after asking with 13 drinks, 2 dozen donuts, breakfast and crossaint order. Refused to add specialty donut donut in 2 dozen donut order I repeated ordered twice to confirm as there confirmation screen wasn't working as well
service
I have been in this Tim Hortons a number of times and it is the same thing over and over again. I put my order in the order kiosk because there were six people in line thinking it would be faster. WRONG Fifteen people were served before I received my order of two coffee's. It would of been faster standing in line. So my question is, why have the kiosk?
Read full review of Tim Hortonsrude
Morning 09:45 Jan 12th, 2020 my family patronage at Rabbit Hill Road Tim Horton and were rudely served by a young lady with the name Rayka. We ordered a couple of meal sets and wasn't served as appropriately. We went back to her and rudely told us off that didn't I repeat your order. My wife line again to make a fresh order. This is absolutely disgusting...
Read full review of Tim Hortonsthe chilli
The chilli had a very vinegar taste to it. It was not very warm and the taste was definitely off. Since I am gluten free I was very disappointed since this was one of the foods I could have at Tim Hortons. I was not interested in having a salad. I also took the chilli to go and could not turn back since I was on a major hwy.
I don't think I will ever have chilli at Tim Hortons again. I pretty much wasted my money.
The one positive note I can say is the staff were very friendly.
Regards Mary Kydd
insufficient menu items
This location does not carry potato wedges, jalapeno bagels, everything bagels, tea biscuits, harvest vegetables soup, banana nut muffins, 12 grain classic bagels, and lot more It's better to close this location as too many customers are not getting their food options. It looks as if the owner is not attentive. Due to this reason nowadays Tim Hortons i...
rewards card
It's bad enough that you only get one rewards point per order, unlike McDonald's who gives you one per coffee, but just last night I bought a coffee at one location and then about 20 mins later I decided to grab one for home and was told I could not use my rewards card because I had used it within 30 mins. Are you people F*** ing serious? Two locations and...
rewards card
Good morning, I'm very happy with Tim Hortons and your products. I am writing in today to suggest that you have your employees ask customers "do you have your Tim's rewards card with you today?" Before asking for payment and processing payment. Unfortunately I have paid for my food and drinks many times before offering my rewards card and I'm told "sorry...
Read full review of Tim Hortonsstate of disrepair and lack of corporate rules not being followed
I was at the 4th street tim hortons location on wed jan 7, 2020. To my disgust, the store is in disrepair, and tim hortons own rules and health regulations not being* followed. I was always lead to believe that health regulations as well as corporate regulations were a must. As an owner, that should be his responsibility. Not!! There is a hole in the...
Read full review of Tim HortonsI got 2 of the new dulce de leche donuts after trying to get some at 3 different locations
I got 2 of the new dream donuts. I have ordered them before, just the other day and this is the third tims I went to to get the Donuts and when I stopped at 108 beauprarie drive in beaconsfield Quebec, both the donuts came without any frosting on top and only had cream in the middle. It's as if you got a Boston cream without any frosting on top of it. I...
I got 2 of the new dulce de leche donuts after trying to get some at 3 different locations
I got 2 of the new dream donuts. I have ordered them before, just the other day and this is the third tims I went to to get the donuts and when I stopped at 108 beauprarie drive in beaconsfield, both the donuts came without any frosting on top and only had crepe in the middle. It's as if you got a boston cream without any frosting on it. I asked about the...
Tim Hortons Reviews 0
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Overview of Tim Hortons complaint handling
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Tim Hortons Contacts
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Tim Hortons phone numbers+1 (888) 601-1616+1 (888) 601-1616Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone numberUSA & Canada+1 (905) 845-6511+1 (905) 845-6511Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 5 5 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number100%Confidence scoreHead Office+1 (207) 426-2066+1 (207) 426-2066Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
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Tim Hortons emailsinfo@timhortons.com100%Confidence score: 100%Supportrobichaud_michelle@timhortons.com94%Confidence score: 94%communicationmorelli_david@timhortons.com93%Confidence score: 93%communication
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Tim Hortons address874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
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Tim Hortons social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024 - View all Tim Hortons contacts
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