Waffle House’s earns a 1.2-star rating from 662 reviews, showing that the majority of diners are dissatisfied with meals.
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Do not rehire
Hi I worked at waffle house in Irving texas in July of 2022 during my time there I went above and beyond as it was my first job ever I was 16 years old and I was constantly harrased and yet I still did everything and more for them i was supposed to be a server only but I also ended up having to be the cook a few times when ours would go out to hook up with...
Read full review of Waffle HouseManager name Heather, Time 4:22 Oct 30 Check 23208
My email address is [protected]@yahoo.com Mondy, my friend, and I stopped at your Waffle House after being at Shans hospital all day for apt's. No one was there but us at the time. This was around 4:00 pm. As we entered the building the sun was shining through the front window. We wanted to sit in the back of the restaurant where we would not be in the sun...
Read full review of Waffle HouseService
I was sitting at waffle house and the customer to the left and right of me and I were discussing politics. A manager intervened and said if we continue to discuss politics that we would be thrown out due to Waffle House policy. My question-- is that true that I am not allowed to discuss politics --per Waffle House policy and if I do would I be thrown out ?
Todd Ladin [protected]
Food
We ordered a kids breakfast meal with bacon but they didn’t put the meat in there I ordered on burger with eggs and my fiancé ordered steak cheeses eggs meal we never got the meat for the kids meal, the total was 35.71! There’s a service charge for 2.98 a to go fee 2.98 other taxes for 5.96 and an inclusive tax for 2.83! Can someone give me a call about this
Read full review of Waffle HouseService
Yesterday 10/19/2023 my mother and I went to this location after I took her to her dr. appt. My mom is 86. As we began walking in all we heard was loud loud music. Once we we in and got to the table, the waitress started talking but we couldn't hear what she was saying. I asked her could she turn the music down and she said no because people paid for that...
Read full review of Waffle Housecustomer service and food
on this day october 19th at about 11:00 i ordered a texas bacon patty melt plate i waited for my order the cashier on this first shift which was an african american young girl i couldnt get her name because she was covering it up but she had an attitude the whole time and when my food was done she handed me a singe sandwich with no bag and said good day i ordered a plate mind you and where is a bag for my food so i explained there mistake and she caught an attitude with me again the manager of the store interveined and he evn caught an attitude and screamed at me when they finally fixed my order the african american girl threw my food at me this is unnaceptable if this lady is not removed immediatley from this location i while a class action lawsuit i dont want no money i jus want her terminated asap this is a true story u can check the cameras to coobarate what im sayin i hope this issue will b ressolved immediatly thanks!
Desired outcome: i want the casheir a young african american female who work on october 19th at 11:00 clock to be terminated immediatly
My managers
I am a waffle House employee at 4301 citgo drive in Nashville Tennessee. My district manager is Christian Nichols the area manager is Nina something. I have been working there since November 28th of 2022. It is not been a pleasant experience, I am currently seeking other employment due to the fact that I am not being put on schedule nor am I being fired so...
Read full review of Waffle HouseI was an employee and there was an investigation about me
My name is Jeremy Ellerbee I was an employee at the Braselton location there was a complaint made against me to the hotline I was put on temporary non-work status until the investigation wrapped up I have tried numerous times to try to get in touch with Robbie my district manager to find out the outcome it has been 2 months I cannot get in touch with...
Read full review of Waffle HouseService
We came into Waffle House on 10/8/23 at 930 am weather is 54 degrees outside and we have our coats on and still freezing our waitress was also freezing we asked turn ac down or off and waitress said cooks and manager said no. We witnessed few tables walking out due to them not turning down/off ac. You can see your breath when breathing. Pic I sent customers have blankets and hoodies on head due to so cold
Service
I want to report an experience that happened at one of the waffle houses. I went to the Waffle House in Staunton to purchase a meal and my credit card did not work the first time so I tried it again and it still did not work. The cashier said to me that it said fraudulent activity on her end but it just said decline for me. I then said I would use a...
Read full review of Waffle HouseTo pay for the tooth
My husband went to waffle house and ordered eggs and hashbrowns on a weekend at the end of July at the location of 48th and chandler blvd. After biting into hashbrowns his front tooth snapped off at the top. I sent pictures and proof of going to the dentist every 6 months and keeping his teeth in good health. But despite the proof, and waiting from July...
Customer service attitude & mouth of cook
I went to Waffle, ordered a 2 egg & cheese with crispy, crispy, crispy, crispy bacon on toast.
I only get 30 mins. for lunch
I get back to eat & there isn't any cheese on the sandwich nor is the bacon crispy
I tried calling the store, went to recorded message then hang up.
I go back, speak to a waitress & stated that my lunch was almost over. ONCE she finally found the ticket, she asked me if I wanted them to remake it or a refund. I said, to the waitress, whatever. The cook turns around & tells me that whatever IS NOT an answer, either you want it redone or you don't, so I got a refund. I told the cook that I appreciated his input.
In the first place I would not have had to come back if HE (the cook) did his job right the first time!
Maybe he needs to learn how to follow instructions, if that's possible!
WAY TO GO! YOU HAVE SUCH FINE, UPSTANDING EMPLOYEES!
I will not be back to Waffle House & I will tell everyone that I can, about this store & the service.
Desired outcome: That is totally up to you, you can't make a dog change his spots & you won't!
the cook
went to the waffle house on Bolten rd Atlanta 30318 which i visit frequently. i had placed my order the waitress was nice but while i was waiting on my food i observed the cook with nothing on his head and didn't wash his hands when he return to work i told the waitress i didn't want him to cook my food went to my care he was back the grill when i return. the other cook had on a cap. this was unaccusable.
Poor customer service/racism
A employee falsely accused my husband of threating her due to her refusing to take to go order and us filing a complaint with her manager who instructed her to service him. Today, she refused to service him again and proceeded to berate him and falsely accuse him of abuse. There was witness on each occasion. One who was there both times. This began bc she...
Read full review of Waffle HouseServers
I am an out of townes I am here for work. This morning 9/18/23 at around 845am I went in to order. I sat at the high bar the server that was sitting down by the trainee got up and mumbled something to the manager who was at the time cooking my order and they laughed and she mumbled "and she's looking too" and then the manager said something to my server and...
Read full review of Waffle HouseNo rehire list
I worked at Waffle House for 5 years and loved my job I was dependable, reliable, worked hard and loved my job. I recently transferred to a new store and also a new store manager, who clearly did not like me and set out to get rid of me in which she succeeded in firing me. She claimed I stole a $10. Tip in which was untrue. Not only did she fire me, she put me on the do not rehire list! I’ve never even been written up and can’t do anything about this Everybody seems to just believe her and shut me off not right at all
Desired outcome: Want my job back
Poor service and playing to much and loud
Employee playing being loud cussing out loud people complaining went in to get breakfast at 530 and it's 615 and still haven't got served food yet I came on on Saturday September 16 2023 they serve everyone but not me and are rude it is morning shift that worked on this day names are Shanna Christine and Kay really wish someone would do something about thi...
Read full review of Waffle HouseCustomer service
I placed a to go order at Waffle House in Richmond, KY tonight and recieved the worst customer service I have ever recieved ANYWHERE. Both the cook and server practically called me a liar because they messed my order up and I had to make THREE trips there before they got it right. The server even walked out and lit a cigarette and stared at me as I left the last time! No apology though!
Read full review of Waffle HouseStore appearance, food quality
Waffle House #2204 246 Davis Road, Augusta, Georgia 30907 September 7, 2023 6:49pm check # 23695 On September 7 at approximately 630pm My wife and I went to the above location for dinner. We observed that there was 4 staff members working and yet there were two tables that needed to be cleaned. The only customers in the restaurant was a woman and her...
Service
We have been going to this Waffle House every since they opened the doors (Bill Arp Rd. Douglasville, Ga (Hwy 5) Douglasville, Ga. If you try and call on
the morning shift no one answers. When you ask them they tell you that the night shift unplugs the phone.
Perfect example----we tried to call in our order this morning around 5:30 am No one answered the phone. When we went into the
store and asked Anthony why no one answered (no customers in there at all) Anthony said they didn't hear the phone ring however
then reached under the counter and pluged it back in. This just isn't right as customers do like to call in their order's first.
I will give it one more time and after that I will not be going to Waffle House anymore. I'm a Senior Citizen--no only do we not receive
a discount at Waffle House but I can honestly tell you that I have been going to Waffle House's for a Lot and Lot's of years.
Waffle House Reviews 0
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Overview of Waffle House complaint handling
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Waffle House Contacts
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Waffle House phone numbers+1 (877) 992-3353+1 (877) 992-3353Click up if you have successfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (877) 992-3353 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone numberCustomer Service+1 (866) 204-5393+1 (866) 204-5393Click up if you have successfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (866) 204-5393 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone numberGift Card Helpline
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Waffle House emailscommunications@wafflehouse.com100%Confidence score: 100%Support
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Waffle House address5986 Financial Drive, Norcross, South Carolina, 30071, United States
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Waffle House social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2024
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