Walmart
Reviews and Complaints

I purchased a SIM card kit with a 30 day service plan from Walmart this week, when I went to go scratch off the service PIN, most of the PIN got scratched off. Took it to WalMart to get it exchanged and they wouldn't even give honor an exchange. Ridiculous. I even reached out to Straight Talk and they also told me they couldn't do a refund or exchange on the card. I just wasted $45 for nothing. I'm so glad I don't live anywhere near a WalMart so I don't have to waste all my hard earned money on defective product with one of the worst customer service experiences ever. Target was always way better anyways.

On March 13, 2022 I purchased $150.00 MoneyCard at Walmart, Tried to activate on home computer. It would not activate so contacted Green Dot Bank for help. I was to mail copies of receipt and card to them and they would check. They did state someone else has used card. We purchased card and no one else able to use the card. Talked to another representive today and was told the card had been activated and no money on it. This has been a horrible experence. I would advise stay away from purchasing Walmart MoneyCard.

My husband and I were at Walmart ( 3/19/22 ) in the automotive department. We were looking for a rear wiper for my car. We asked this person for some help for the right size and he snapped look in the book for the right size we told him we did but some of the parts didn't match up so he snapped again and said .,if it's in the book then it's right..,..so my husband bought it and it was the wrong size so he took it back to the person and he was nasty and snapped again and told him to take the wiper to customer service. I'm refuse to deal with a nasty person like him!

I canme to walmart today to get my oil change, since it was friday, i tried to get there around 3 pm. I spoke with the employee in automotive, and he got my information , told me they could change my oil, this was at guntersville al, location. He told me it would be 45 mins. So i decided to walk around walmart for a hour nearly, i asked the manager if they had my car ready yet. she said no , so i waited another 15 mins. watched one of the employees walk past me, and they said nothing. Eventually, after a hour ands a half of waiting, i was told my cart was ready. The lady, who was the manager i believe, informed me after my long wait, that they did not have the proper tool to change my oil and they were unable to do it. Does anyone want to sit and walk around a store without one person having the respect, just common curt.to let me know so i would not waste my time. There needs to be issues about things like this addressed. It is very rude and i will never be back again/.

Yes we got. A mothers rings at wood river Walmart keepsake jewelry for my bday and Mother’s Day gift the ring was bent so bad no way it would go on finger so my husband took it up to service desk and got money back and ordered one online from Walmart we called and got a discount got my ring I loved and then the stones fell out it’s been 3 yrs now and they refuse to stand by there work I am at home mom no reason for my stones to just fall out

I purchased this product from Walmart on line on February 27th, and received it on March 4th in 2 boxes. There is a 30 day return on the product. I bought it because the description said it was microwave safe, however the product gets very hot. I tried to return it at Walmart on March 6th but they said they wouldn’t take it because it was in 2 boxes, I explained that it came that way but they refused to take the return. I called the customer service, I was told they would send me a return label, I explained that it was delivered in 2 boxes so I needed 2 labels. I only got 1. I have called 4 times now explaining the situation and they continue to send the same label with the same tracking number, or I get no response at all.

Defective oil pan by Hopkins manufacturing Co.sold at Walmart.Which I bought and had holes in bottom ..which caused oil to leak over my driveway

I bought some orange juice from Walmart on 3/9/22 in Live Oak Fl, the bottles looked funny, but I bought it got home and started drinking one it burned my mouth and my throat. found out it was bad orange juice was out of work for three days was throwing up the orange juice and bile and on toilet. my stomach was torn up. The juice had some kind of bacteria from air getting in. Contacted a lawyer to help resolve this issue. They should not have put them on the shelf. My number is [protected]

My pick up order was ready 2 days ago so I went to try and add a pick up person and notice my ordered said delayed so I started trying to call Walmart through a 45 min process I was hung up on 4 times and after asking for a manager I was told I didn't need to yell in which I was not yelling do I decided to visit the store after asking for a supervisor I had to wait 40 mins for a supervisor to get my order.

Purchased a ps5 om 11/06/2021 I never received the item walmart gave me the refund for the serviced plan why they did not refund the ps5 I am unsure why they have a policy that if the 3rd party seller does not resolve the issue, they will refund the money they did not honor their policy all they did was refunded 58.00 plus the taxes I do have all the emails from walmart and nationwide distributors i'm just unsure how to upload them but I can have them faxed in

I was gifted a 10k chain for Christmas from my son, he paid 144.00 for it. On Feb 27, 2022 it broke when I was sliding it around so the clasp would be in the back. He bought the protection plan for that very reason. I have spent the better part of a day trying to find who to submit the claim to. I reached Square trade who informed me that it breaking is not covered under this "protection Plan". I don't understand why we even purchase these things, it's just another way for Walmart to get another few dollars from hardworking people. Now I have to take it to a jeweler to get it fixed.

It was about Walmart. They made it look that everything was in Walmarts behalf. It was supposed to answer a quiz, guess the box where the prize was. I guessed the box and then I “only” had to pay $1’92 to get my prize which was iPhone 13. Once that I put my card details… that gave and order number but my address was never asked, I did not even received a confirmation order by email because not even my email was requested. They had this “customer service number and email” I tried to call, I messaged and sent them an email requesting the cancellation. I did no get any response, so I went to see their terms and conditions and basically it is a subscription and after the trial my credit card is going to be charged… AND I DON’T EVEN KNOW THE AMOUNT. I have no success on canceling. I’ve tried to find them on internet but it is like if the vanish

Walmart changed their website to where you could no longer filter out specific sells or show results for specific sellers like Walmart themselves. Because of this and then also not clearly indicating some sellers are not Walmart but a third party seller, Walmart is allowing their customers to severe price gouging. This has gotten significantly worse this past year and Walmart customers are getting ripped off. Below is the Walmart link of a specific product and it's ridiculous price gouging. This has become typical of what you will see. Don't ever make the mistake of just clicking reorder as you may not realize the seller and/or price would have drastically changed.

One of many price gouging allowed by Walmart:

https://www.walmart.com/ip/Tang-Orange-Pineapple-Sweetened-Powdered-Drink-Mix-12-Count-20-oz-Canisters/364499126

Seller: Xccelerate LLC

[protected]

7624 Natures Song

Las Vegas, Nevada 89131, United States

To make things worse, Walmart makes very few and extremely difficult to be able to even report these sellers for this gross overcharging. Their customers are not being protected from this and they have even gone so far as to prevent their customers from filtering them out in our search to protect ourselves. They are throwing their doors wide open and allowing their own customers to be taking advantage of with no means to prevent it ourselves. Someone needs to protect Walmart customers from these types of sellers or give us back the ability to filter specific sellers out of our search results when shopping online.

Walmart Complaint Department,

My name is Wanda Townsend, and the purpose of this communication is to register a complaint about a bleach spill on my clothes and person at the Walmart Store at 9850 Dorchester Road, Summerville, SC 29485 in January 2022. Apparently, the bleach container cap was unscrewed and placed on the shelf. When I picked up the bleach container to place in my grocery basket, the spill occurred. I reported the spill to the cashier and customer service representative, and I was given case number L2225010 and was informed someone from the corporate office would call me to resolve this issue. A person from the corporate office called and said someone else would get back with me shortly. This incident happened about two months ago, and I am still waiting for a resolution. I am very disappointed and frustrated with Walmart because almost all my household shopping for clothing, food, and other miscellaneous items are purchased at Walmart. All my friends and relatives shop at the online Walmart or in the Walmart Store. Please contact me as soon as possible, so this issue can be resolved. Presently, I really feel let down by Walmart. You can contact me at email, [protected]@gmail.com, or text me at [protected], or by mail at 5390 Greggs Landing Drive, North Charleston SC 29420.

Yours Truly Wanda Townsend,

Walmart.com has increased prices by over 300% on various items since invasion in Ukraine. I have contacted them they removed the items for about 12 hours then put the price gouging items back on their website.

Only one example in the worst case is Lipton Green Tea Citrus Iced Tea (16.9 fl. oz. bottles which are normally $10.00 for a twelve pack and now some of their listings are as high as $44.33 for the same twelve pack.

https://www.walmart.com/ip/Lipton-Green-Tea-Citrus-Iced-Tea-16-9-fl-oz-bottles-24-pk/856158821?fulfillmentIntent=Shipping

https://www.walmart.com/ip/Green-Tea-with-Citrus-24-16-9oz-bottles/751122995?fulfillmentIntent=Shipping

I buy this all the time from walmart.com at 14.98 a case, went to order just not it climbed to 32.00 a case of 12, unacceptable, my coffee maxwell house decaf, went from 7.98 a can to 18.00 bucks, price gouging at its finest,