Dollar General
Reviews and Complaints

Im allergic to perfumes, unfortunately most do not know how toxic they are and how many diseases they cause. Ive never seen toilet paper that is scented and bought by mistake, the manager treated me like scum for wanting to exchange it for a non scented version, she claimed it was her policy to refuse a return with out a receipt, This is not true,. Corp rules are store credit or exchange and i wanted to exchange it. Her and the lady working there were viscously mean for no reason. Acting like i harmed them because i wanted to exchange something. It was so toxic to be near them i left the store and the paper behind, as i left they yelled at me to get my tissue, so i reminded them, im allergic, i dont want it. Its not about the money, im allergic. So i left the items there and made a report to corporate. They simply were evil, there is no reason to treat someone like this and make up fake return policies just to be rude?

I went into your store at 17 Crystal Ave Derry NH 03038 to purchase a few things that I needed. Before I entered the store there are handwritten notes hanging on the door stating that some items are ringing up for a different amount. When I checked out all three of my items rang up $1.00 more than the shelves stated (Yes, I did check the price on the shelf before I went to the front). When I hit the help button it took over 10 minutes for the manager to come up and help me. (There was only self-checkout available). When I asked if she was going to give me the price on the shelves, she said no I cannot do that. I have always shopped at Dollar General and never came across where the manager of the store could not fix the price in the register. When I asked why she told me that it was because the store just opened. The manager of your Derry NH store was very rude to me. I told her she could void the whole order. My biggest issue is the signs on the door do not state that the prices could not be corrected in the register just that they ring up incorrectly. Also, there were only about 3 other people in the store why did it take her so long to come to the front to help me out and your Manager at the store is rude.

I was in your store on Friday, March 3 on College Avenue in Factoryville. Wow, this is a 3 year old store? It started with new white floors and a feeling of quality just a few years ago and now it is disgusting to say the least. I hope the company hires a professional floor cleaner to mop and buff on a regular basis before it’s shut down. Every time I go in it looks worse 🤢

The Dollar General Market located 835 East Andrew Johnson Hwy Greeneville TN

The doors at this location has continuously had issues and you have to manually slide doors open and closed. Cannot understand why they cannot be repaired! If this is a store being rented by Dollar General then the owner of property needs to be contacted! I almost every time have to assist elderly folks to open doors. This is ridiculous! There has been times over summer months the air conditioning doesn’t work too! Come on get this repaired for your workers and customers!

I would like a call back from someone I have been getting treated Rong by my manager she  got me a raise up my job sent me nacked pitchers  told her about some stuff with me she has been treating me like crap ever sense she was told to keep me off register by district manager so I wouldn't do eny more cancel's and she put me back on register I thought it was all takn care of then I got rote up next day this is the message I got and this is the decent pic my phone number is [protected]

The person calling from this store down in Longview, Arkansas is a fake person working there trying to scam people for money there the telephone number is [protected] he's telling person he works there in the daytime and using the phone to call many others about some bill they need to paid and he does work for the company that service the area where I live today I want this stop calling, thank you.

01/03/2023

I went to work early as normal. I was asked by the second in command if I had my keys, and I said yes and tossed them on the counter. Then she told me I was taken off the schedule and I asked why. She said it was because of the company I was keeping and associated with and I said what. And she replied with some of them were questionable. So I walked away about 10 feet, waited 10 seconds to calm down and then turned around, said okay and walked out of the store

2-2-2023, Jane Lew, WV store is in terrible shape. It has been going downhill the last 2 years.
Shelves are bare, junk in the isles that you cannot push a cart through. It is dirty and the staff is hateful. Where is the regional manager? Are they not visiting stores and keeping them in shape?
The whole community is complaining about this one and something need to be done.

I was buying several items at the walker store today. They had these 2 lanterns one inside of the other. I had only noticed I price tag. The lady at the counter said well you do know that one of these is $12 and the other is $20. I said I didn’t care just ring it up. She said I can’t just “ring it up” because you want both for one price. My intent was to ring it u I was buying both. She said she needed a tag to ring it up so I headed to the area to get another one that hopefully had two. She kept yelling Mam mam. I came back and her & the other lady were talking about me the entire time I was being rung up. She was totally rude and one of the worst employees I have seen yet in your store. I will no longer shop at dollar general in walker any longer. Horrible dirty store isles packed with carts can barely get around. Today was the final straw. I spent $75 just to be ridiculed and talked about in front of other customers. Walker has a very bad reputation in their store and it has now claimed another shopper who will no longer shop there.

This concerns the specific store located in West Green, Georgia. I have shopped there 100's of times and every time the store has been filthy dirty, items in the aisle with product on the floors. Products have been outdated but still on the shelves. A lot of shelves are not even stocked.
I cannot believe the manager of that store still has a job. Is this what your company is all about? I will not shop at your store because you don't care.

This is an incident that happened at store#5135 on Jan 10th at approximately 9:50 (ten min till close). they had just announced last purchases to the counter. the family dollar employee;cashier "Monique" not 100% that is her name but pretty sure that's what someone called her. While unloading my cart there were a few things I had changed my mind on and the cashier became increadibly hateful and absolutely disrespectful. Creating an extremely uncomfortable situation was refused to give her name and said "she is management"

She then proceeded to tell me to leave the store because I didn't get everything that was in my cart and she had to be the one to put it back so she then proceeded to tell me I couldn't get anything from the store. As if that weren't enough, she then threw the cheese at me from the other side of the counter. The cheese jar hit the floor and glass and cheese went everywhere. I never said anything to the woman but that I wasn't getting anything after all that attitude and drama she was creating because she was too lazy to do her job and put the things away that I wasn't purchasing. She was absolutely out of line and should be terminated for treating a customer with such disrespect. There were several witnesses that night including one white male acting as security and one black male putting things away still that people left at the register. Neither of them doing anything but letting this crazy cashier act a fool and offend literally every last customer in the store. At one point I heard the cashier bragging about how she did something wrong to get fired and instead they have her a raise. So it makes sense why she thought she could be disrespectful and completely in the wrong and corporate wouldn't do anything about it. I've never been so disrespected in my life. That woman should be terminated immediately before she ends up hurting a customer. I've never had a cashier throw anything at me let alone a glass jar full of queso cheese dip! Literally the worst store experience I've ever had by far. Something needs to be done. She was so mad that she started yelling at everyone left in line to the point that nobody even wanted to try to go thru the checkout because she was being so unreasonable and violent.