Dollar General
Reviews and Complaints

I went to dollar general after already dealing with the assistant manager banning me from the store with no rights to and for no reason, being publicly thrown out and cursed out while I was with my mother and small children, followed home and harassed by this woman, having this woman call the police and falsely accuse me of things that were proven to be untrue, having to call corporate office in order to speak to the district manager (to fix everything this woman put me and my family through. This woman had the audacity to continued to seek problems with me when I tried to go about my business and shop for my items. As soon as I first walked into the door the atmosphere was uncomfortable and I was clearly not wanted there since she was shaking her head at me and whispering comments to other employees. I didn't let her bother me and I went to the front counter to check out. She was standing next to a trainee and instead of explaining the job and helping this employee she was on the phone loudly stating how the job wasn't her priority and that she didn't need to work there then she walked of and made fun of me. I continued to be rung up and left the store feeling aggravated, offended, and disgusted that such an ignorant, unprofessional, childish woman would be allowed to continue to treat customers so horrendously. Hopefully something is done and the correct actions are taken. Personally I will never go into another dollar general again and I will encourage other to shop in stores that don't tolerate the mistreatment, harassment, and utter lack of respect for customers.

August 23, 2017; Between the hours of 5:30 & 6:30 PM, CST
The Dollar General store at 100 Tyler Street, in Covington, LA, has zero customer service or care. Because this location is the closest to my home, I am in there often. As a consumer drawn to thrifty bargain prices, I've become a frequent DG customer. The usual experience of this store is that it is often dirty, unorganized, having inaccurate and/or conflicting prices (if the price can be found), and managers that are ridiculously ignorant of manners, much less customer rapport. So, I have come to have very low expectations when it comes to my shopping experiences at this Dollar General Stores. But, this afternoon, the low DG standards of no-customer-service... were beyond their usually pathetic low.
The only one at the check-out counter was a young woman chatting on so long with a "group of loud obviously know acquaintances to her" that were buying random items and cigarettes one individual in the group at a time with no concern or regard to the long line of other shoppers waiting to check out. The lady behind me, with a cart of items she had stopped in to get on her way home from work, grew so feed up with the ridiculous wait, that she just abandoned her cart, filled with the items that she had just spent time collecting, then stormed out of the door. After the next customer did the same, that's when I noticed that this clerk was now on a cell phone to the manager asking how to handle a cigarette transaction for the guy that was now at the counter. That's when I put my items (that I had been holding for the past 15 minutes) into the same cart that was left by the first woman and walked out. As I exited the store, it was apparent that the "manager" to this check-out clerk was sitting in the front seat of her car parked in the closest parking spot to the front of the DG, chatting through her opened window with individuals who were in the car directly next to hers. As I pasted the cars, I heard her talking on her cell phone to the clerk inside who was behind the register! It was literally 6 steps from her parked car, to being inside of the store!
That is when I decided that this scenario had to be recount. This infuriating experience was an absurdly insane view of the lack of leadership on the part Dollar General. These employees were treating their jobs like it was happy hour at the corner bar. The district manager for this Covington location should be assumed and discussed to read this. And, if he/she is not highly disturb to know about this blatant disregard for the Dollar General brand and reputation on the part of these employees, that district manager should seek other employment accommodations.

I would like to know why the Dollar Generals in Sioux CITY, IA. haven`t been getting these dog treats in! not sure of the brand but they are sweet potato with chicken strips wrapped around it. I've been going to the stores for the last month. Lately I walk in the store and if they don't have the treats I just turn around and walk back out. I go shop some where else.

I was ruly treated wrong today by an employee name keshia had attitude purchased motor oil. and a few other items she had a bad attitude I left went home cause I was upset forgot my oil went back to get it. she dropped it on the floor not putting it in my hand. I said I'm not picking it up a customer was at the register picked it up I said I'm calling your manager she talked back at me. after she made the mistake now something needs to be done. I go to shop at this store at least 10 times out the month if not more I spend my money and get treated like this I'm not satisfied. with this. if need be can you please call me at [protected]. my name is veronica. thank you very much...!

There was a manager walking around the store on the phone talking about doing drugs, getting high, and drinking extensively. He did not appear to be doing anything productive but he was still on the clock. He was talking very loudly and being disruptive. I ended up leaving before I got anything because he was making me upset and uncomfortable. I did not catch his name.

Your location on highway 1417 in Sherman, Tx doesn't sell Teddy Grahams. I have been craving them for days. I had just gotten done with school and thought I would pop in to get my favorite snack and when I got there I saw that you don't sell them. This really saddened me because I can usually find any snack food I want there. If you would try to add them to your snack choices it would be greatly appreciated by teddy graham lovers.

The manager Jackie Edwards was in the store today with an old faded t shirt and jeans. She was even kicking some boxes and using profanity in front of customers. She even used the f-word. It is a shame you would allow an employee to act that way in your store. That lady Janet is so unprofessional. Several customers was in the store complaining about her and also saying they would not be back. It is a shame you would allow 1 employee ruin our community's new store.

Today I walked into the Dollar General in Deerfield by 54th and Dixie and was completely embarrassed when a male employee walked up to my Daughter and told her that she was banned from the store because some manager said so, so I asked what are they talking about and he said I'm on the phone with her right now he called her btw and she said she can't be in here and I'm asking why and he wouldn't tell me. So I leave because I refuse to buy anything in that store after being embarrassed in front of everybody and the sales associate claiming to be a manager who was not even working, she just showed up to talk crap followed me home screaming obscenities, videoing me but was too scared to even get out the car. I have never taken anything from the store. I've never been so embarrassed in my life this was ridiculous and something seriously needs to be done. I'm not the only person that this has happened to. At that the stores always disgustingly dirty the sales associates are very rude, the managers well the fake manager accuses everyone of everything including employees that worked there before and now dollar general is being sued for that reason by a recent employer. I will never ever shop at ANY Dollar General store again. I left a complaint with corporate I'm hoping that they actually do something about this instead of making money they're banning everyone and losing a lot of good customers. Please do something to stop this nonsense. I had my grandchildren with me also who where screaming because of the way they went about this.. They're 3 months and 1 years old and where terrified due to this.

Dollar general in Winamac. The store is so hot! Not only me but other customers are complaining too, there is no air! Food isn't good because the heat is getting to it. The store should not be 90°. The milk sweats so bad your soaked by the time u carry it to the register. The lines are so long it take at last 15mins just to check out! Something must be done!

I am a recent employee of dollar General in Franklin, ga. I have recently resigned I was a lead sales associate. Something has to be done about the manager and assistant manager . Alicia Summers and April Humphries. There is some funny business going on there. You are losing so many good employees who are willing to work and want the opportunity of moving up. You have managers taking pills on the clock. Coming in on off days trying to work drugged up. I have never worked for anyone who comes in and takes out their problems on their employees. I would even work off the clock because they needed help so bad . I got tired of being the only one caring about my job. They have harrassed me and tried to fight me. I have messages of her threats against me. Something has to be done about this. Customers complaining every day about rude managers and that is not how you run a business.

This morning I went to buy 2 items and I had really bad experience, cashiet was new and he dindn't know the register, manager took so long to respond when he asked for help, they were over charging me for this 2 items and manager was rude all the time. At the end I showed her that it was an extra charge of 6 dls so I canceled the order, and manager was like ok whatever.
I spent like 20 minutes there, trying to get what I need and I didn't. : (
Store #13350

I like using the $5 off coupon, so I went right before closing saturday night. As soon as I walked in the cashier ask if I was paying in cash or using a card. I told her cash.
When I got to the check out, another lady approached me asking if she could use her dollar general card to pay for my items and then I could give her my cash. Not sure what to do so I went along with it.
Left there with a bad feeling. Got home and felt scammed. Got home pissed off because I forgot something and was headed back in the store before check out but this smoking-cigarettes-in-the-store chick approached me!
I should call the police!

I was in Dollar General this evening, and I was going to purchase three bottles of the $1 Gain laundry detergent. I have been known at this Dollar General to occasionally use coupons, however today I was not. I just needed laundry soap! The manager of Ingomar, MS 38652, Jane, copped an attitude with me saying, "If you're using a coupon on that, it better have the right amount of ounces!" I continued going because I was not using coupons! There was another lady, who was not wearing a name tag but her name is Sonda. And I have had a problem with her every time I have gone in there. Last time I was there, my husband walked by her and she was mumbling under her breath calling me a [censor]! These two ladies have been constantly rude with me and had attitude and I am a good loyal customer to this store. I don't appreciate getting chased out of the store because of disrespectful people. That is no way to treat a customer. Let me say this also, I did not buy my items. I left the store very upset and nearly in tears. I will no longer shop at this store.

On the upside, Matt and Garrett have always made my visits to Ingomar Dollar General very fun and enjoyable and they deserve the upmost respect.

Please take time to read my complaint. This is not the first time I have complained about being mistreated by these people and I will not tolerate it!

i purchased item in Plain City Ohio., didnt fit right., took them to marysville ohio store for a return., well I paid $6.00 for a pair of sandels., but only got back $4.50 at the Marysville Ohio store.. manager said there wasnt anything she could do., I lost $1.50 plus taxs on that return., its not right., my name is Pat Miller., 427 robinscrest ln., check your system for the return., I am very upset over this matter., I hope you dont do this to anyone else and I will think twice before buying anything from your store again.,

Went to Dollar general market 2411 Jefferson ave, Athens Ga 30607. Took one tide liquid to the register for price check to see which tide was on sale. There was no sales price up on the shelves. Took one tide simply up to the register for price check after standing on line for at least five minutes the cashier Beverly Pitmann attempt to tell me she's not going to do anymore price checks. There is no tide on sale. I told her its her job to check it and she was still refusing to do so.. The msbafer stood by and didn't say anything. She still continued to tell me what she was not going to do. Finally she check and it showed to be 1.95. What kind of people do you gave working for your organization. She was very rude and disrespectful. At that point I put all my merchandise back asked her for name and left the store. I was pissed off. I did nothing wrong but her rudeness caused me to spend my money somewhere else.

I've been to this Dollar General Store and had been treated with respect and help. I was very unset today was treated so disrespectful by a manger Kate at Store # 03193. I was not honoured most of my MFGs neither of my 5off25. I feel so cheated and will make my returns tomorrow. I was really looking forward to the savings that everyone else got. I even spent a 2hrs in store shopping the deals.

i shop once a month at the dollar general on wyoming ave, kingston, p.a. i shop at this store because id rather give my business to a local store then the big box stores. once a month i could spend between 200 to 300 per month. i take advantage to try to save as much as i can being on a limited income. every month for the past 4 months, ive filled out your surveys online to receive my $3.00 off but have not yet recieved not 1 coupon. as i see it, i have taken the time everytime after i shop at your store to fill out the survey, to receive nothing in return. i dont feel this is fair to me, and as being a loyal customer such as myself i feel your company has not forfilled there obligation. i feel ive been fooled. i would appreciate if you could respond to me by email with a credit of $12.00 due me for taking my time out of my day for my compensation for filling out your surveys. i await your reply asap. my email is [protected]@yahoo.com, my name is Paulette Naples

I am a regular customer of dollar general. The other day I stopped into a new store in my town, North Fort Myers, to give it a try. This was my 2nd visit to this store. The guy working there had horrible hygeine. I looked past it first time but 3 days later shopped there again. This particular store is on Pondella Rd, 33903. Turns out he is the manager there and his name is Harrison. Again he smelled HORRIBLE. I almost puked. He smelled like cat piss and nasty body odor, NOT the kind you get from no deodorant, but nasty dirty body odor. I don't see how anyone could work with him and the cute little girl that waited on me at register close to the front door obviously smelled him too because she was keeping her hand close to her nose and even gagged once. I'll NEVER go back in that store again!

While visiting gulf shores, I went into dollar general store #14179. The manger of this store, Tammy, was very rude and unprofessional. I asked her for help locating a few items to which she replied "we ain't got that" and walked away. I proceeded to shop and found every thing I was shopping for. When I saw her again, I let her know that they do carry my items and her response was "I know what's in MY store" in a very condescending manner. How does DG employ such rude people.