Dollar General
Reviews and Complaints

We came into dollar general in Coleman and there was a new girl who had just started, day two. I asked if she knew how to blow up the balloons for my sons birthday party, she replied with she was knew but she would have the other employee help us. She had just walked out for a break... the line was getting pretty long and the new girl did fabulous but definitely could of used some help. We waited for about 30 minutes and we actually had to walk in the back to get the employee who had been called and asked for help to get her to help us. She was on her cell phone the whole time and was frankly rude when we asked if she could help us out so we could hurry to my sons birthday party. A little disappointed that the new girl was handling all the business while the seasoned employee sat on her phone... I've been in customer service and I have never filed a complaint or posted a bad review... but this made me upset. I even wanted to leave without balloons!

The Dollar General store # 13858 located on 800 Danielsville Rd Athens, Ga 30601, is our neighborhood store, my husband and I shop here atleast once a day. Sometimes multiple times daily since we only live a half a mile away. Every employee in there knows us and they are very friendly and joke around with us everytime they see us come in. Except for this specific day, 8/13/17, I actually went in with my two oldest daughters, 8 and 6. We were looking at the clothes and I had a couple of outfits in my hand, as we were walking around the store I noticed an employee kept watching us as if we were doing anything wrong. I dropped some of the clothes and before I could pick them up, the next thing I know, this employee, the name DJ. Manager actually, walks up and says " You got to be fu***** kidding me. " I looked up confused, I even had to ask him was he talking to me because I couldmt believe it. He snatches the clothes out of my hand as hes walking away saying "you are seriously pissing me off." At this point my girls are scared to death, I said you cant treat me this way I havent done anything wrong. So with my daughters getting upset I decided to just leave so I grabbed a pack of reeses candy and set it on the counter to be checked out by another employee. Dj walks up and grabs the candy and says " No dont check her out" I asked him what did i do you have to check me out. He replies back " No I dont. You are dirtying up my store. " I was extremely upset and asked to speak to the manager he says I am the manager. I told him you cant treat me like this. He gets in my face and says to me " I can do whatever i want this is my store. Now get out before i knock your teeth out " I have never been disrespected so badly before in my life. In the middle of the store nobody did anything about it and my two daughters were shaking they were so scared. He had me crying i was so upset. This is my favorite place to shop but until something is done about this incident and this employee im not sure if ill ever shop here again.

The district manager of the anadarko Oklahoma store came in family dollar trying to get me to move to her new store here and was very unprofessional. She was bad mouthing my dm and a manager from our district and the company as a whole. I would never switch especially with her running the show . She held one of our stores for a bit and it looked bad when she left and I had to go help clean it up

I was in the store located at 1545 US1 in Ormond Beach, Florida this morning and the manager was extremely rude, not only to the customers but also to her fellow employee's. This made me and everyone else in the store very uncomfortable. I do not think you should have someone with such a poor attitude towards people working in a store that many customers like to go to. I for one will never step foot into that store again as long as she is working there.

Every night they are closing between 10.45pm and 10.55 pm for people like me who work second shift can't get there except between those times and I live in the pure country so the nearest store would be 45 min drive it's so agitating could you please talk to them because sometimes I don't eat or my animals because they are closed already and I live 2 minutes from the store so there's no excuse I'm not the only one who has noticed or complained thank you Laura Crosby my address is 2 Forest Ave, Butler, Ga, 31006 Dollar General is 40 S. Poplar Street, Butler, Ga, 31006

In work at the dollar general in madisonville, Texas store 9517 I haven't been here long but we have the most hard working manager that I have ever come across he gives his heart and soul to this store and literally his blood, sweat and tears. In every since of the word and I come to work tonight and have to hear that he was escorted off the property today because of a person who has cost this company in my opinion thousands if not hundreds of thousands of dollars in product and payroll and cash we all have seen her personally steal money from the store and left him to take the fall. That is not right and he get terminated over a soda and when I call him he only says to contact Dorothy Bentham or Robert Mitchell that until further notice he can't talk about it and hangs up on me. You are destroying this man's life and he is still following your policies. You have to wake up why is the only two people investigating this incident friends with each other and the pathetic excuse for an assistant manager open..

No one was at the register when we went to pay out, we waited for at least 5 mins or more. When she finally showed Up, she was on the phone and didn't get off while scanning items. Told me my amount, I slid my card and went to walk out and she made the remark that the payment wasn't done and that I was trying to walk out and steal the items I had. (She said about trying to walk out of her store with stolen item multiple times) So I told her maybe she should of told the person on the phone to hold on while she was dealing with customers. And could of helped more. And maybe made us feel more welcome. She said she was on the phone with the manager (Liz). I said, even more of a reason to get off the phone. She progressivly just got more rude. I asked her name, she didnt have a name tag on and thought it was funny that we didnt know her name and pulled at her shirt. It was about 9:40 pm at the 1698 Rachel road Stroudsburg pa 18360 dollar general.

The store in Brady, Tx. There is new management. He is nothing like the old manager. She was friendly and helpful. I attempted to talk to him about not having his shelves stocked. He walked away like he did not hear me. The checker was rude when I tried to tell her my problem. The store is filthy. I cannot wait for Dollar Tree to open. I will not shop at Dollar General again . Bring Rebecca back.

While in the White Lake for the fifth time this week, my young granddaughter knocked down a cardboard display of dial products. When I explained to the cashier what happened she made a face at me! Input my items down on the counter and fixed the display and put all the items back in place.
I was disappointed with the rudeness of the cashier and will hesitate to return to this store in the future.

Hello my name is jacquelinee and I would like to make a complain on dollar general. The store number is 14787 the address is 505 e expressway 83
Sullivan city tx. I have been going to this store almost everyday and trying to use my coupons but the employees only take out products to certain customers and I don't find that fair they always tell me that the limit of the coupons is 4 and they let other customers use more than four and for most of the people we tend not to get a promotion on mostly anything. I have spoken to the manager but nothing has been done we all want to save money and it's not fair that one person comes and takes everything please take this into consideration thank you

This manager plays favorites with her employees. I told her when I was hired on 3 weeks ago that I was going out of town at the end of this month for my wedding anniversary. She said that was fine and she put me on the schedule for two of those days anyways. When I contacted her to inform her she done that she said I never told her that with an attitude. I even wrote it on the office calendar to remind her. She gets onto me for little things meanwhile her assistant manager is closing the store and locking customers out and turning them away before closing time. She cut my hours in half for no good reason. I always gets compliments from customers for my smile and friendliness. She will be losing a good employee after today.

I read the online coupon policy. It reads that any overages goes towards the remaining items in your cart . The associate refused to sell me the items, I contacted dollar general who had Bill ( district manager) call me. He was extremely rude, yelling me that no overages will be allowed in his district, and then rudely hung up on me. No wonder associates attitudes are horrible if he is a reflection on them.

I was at the store on 62nd and allisionville rd in indianapolis indiana. Was never treated so bad and I visit that store every single day I leave right across the street. Sarah is always rude but I was surprised by kayla the store manager. They was rude and very disrespectful. I have never had a problem... My name is tonya malone [protected] can someone please call me

She treats her employees like dirt expects them to do everything while she sits on her [censor] and eats. She has been in a relationship with one of her employees and recently married said employee. She's never at work. She can't get anyone to work for her. If you ask anyone in town they will tell you it's because she is a [censor] to everyone and takes advantage of her good employees. She is racist and talks down to everyone.She thinks she is better than everyone. I will keep filing complaints until she is fired.

General dollar in cottageville sc.has a cashier that gossips and lies and smoked pot before she goes to work..if you go the to return a product the you bought from there return it cause it don't work and you have receipt in hand .this one cashier tells custmors you stole it and just trying to get money back ..and she got busted for selling beer to a minor and she still got her job what's up with that she has horse shoe up her nasty [censor] I guess... anyone else would had gotten fired ...and General dollar paid her fine what the hell but mean rude people get away with all...

Visited Dollar General off Hacks Cross in Olive Branch at 8:25 pm on 8/12/17. Upon arrival there was a note stuck in door that said closed from 8:15 to 8:45. Parking lot full of customers wanting to go in. Employee (male) was outside hanging out with a female and small child by females car. He finally walked up to door a little before 9pm. The male employee, the female and small child went into the store and locked the door behind them. At this time I, along with 4 other cars, left. I took my business to Wal-Mart. Its bad enough that this particular DG is NEVER stocked and the store is unorganized and chaotic, but this beyond poor customer service.

Sat. Aug 12th about 6 35 pm I called the store in newton ga. The girl answered the phone and I asked if they sold paint stripper. She said she didnt know and she was on a break and if I called back in 20 mins someone could help me. I said well can you hand the phone to someone who isnt on a break? She said no mam cause im outside and shes inside and the only reason I have the phone is so she can call if she needs me. Really? That is the most outrageous phone call I have ever made! I have applied for a job there more than once and now I see why I cant get an interview. I dont think the people are qualified to work there. Who gets a break for at least 20 mins? There are a lot of problems with that store but this is the 1st time I have been so angry that I was compelled to put in a complaint. My number is [protected] if you have any questions. I hope you clean up the store in newton Georgia.

i went to your store 7294 an i have to say your employees are not getting treated right. i walked in on one of your manager(Lisa don't know last name) talking bad on one of your employees that i love to see everytime i come into the store. Rhawnie King is a excellent employee that you guy have at this store she makes you feel really welcome and has no problem helping anyone. she not rude at all when someone ask for help. its just too bad she doesn't get a change to work because she is only on the schedule for one or two days which is weird because isn't a part time employee suppose to get 20 or more hours. on the other hand your Manager Lisa is rude she doesn't like to help customers and she don't get along with the employees at this store. i have heard alot of your employees say" why is she manager if she is very rude and don't like to help people and the way she talk to your employees is unprofessional.

Staci is a very rude store mananger, she talks about all employees and some customers. Even how she's even slept with of them. I don't think she should be a store manager at dollar general. Shes even made comments about the dm being gay. She says she shouldn't be working nights nor weekends because her family is more important then others there. She's actually a bully and I thought dollar general didn't stand for it

I did everything right on my FB profile to get the $50 Dollar General gift card. And even the needed amount of people (30 as required) received the post I sent. I waited for a long time, tried to get it several times but there's still nothing.
Is this scam or what?
If it's possible let me know why I didn't get the card or at least tell me why I can't get it. Thanks.