Dollar General
Reviews and Complaints

I purchased a spendwell card at your store in Hutchinson KS store # 02484 on 08/06/22 barcode 4366 $100 put on the card . The card was lost I cotacted Spendwell several times . the Temp card was lost I have the cash register slip where I paid $100 to the Dollar general store I have the hard cardboard case the card came in with the same bar code last 4 numbers 4366 and provided my Kansas DL front and back my sales slip from the dollar general store & the hard plastic case the temp card came in and my only responce I get is they are sorry with out the card # ? I reported it lost I do not have it or I would not be calling you . I find it hard to believe the hassle I have been through attempting to have my $100 put on a new card that was never activated or used . I do not work for the Dollar general store or Spendwell bank. I have tried since 08/06/22 through costomer service to resolve this issue and the only responce on a recorded line I get is if they had the card number ? I find it hard to believe in a customer service position they hold still have a job . I believe there is a way that with my cardboard case the card came in and a sales slip that shows $100 was to be put on the card No one can provide me with an answer as to How do I get my $100 dollars put on a new card I find very hard to believe would ever be allowed to happen to a law abiding citizen in the united States of America My complaint is I attempted to speak with your store manager in Hutchinson KS store #02484 and was advised to lower my voice or she would call the police and have me removed from the store instead of trying to resolve this issue better be glad she didnt work for me as she would be looking for a new job as I have held several mgr jobs and been in customer service positions placed #1 in a chain of 200 stores know how important every $ that comes through the door be respected and not lost by a so called store manager that would disrespect the fact many like her there would not be no General Dollar Stores I thank you for allowing my cry for help be heard with some respect to this issue Kevin Teter 417 west Sherman Hutchinson KS 67501 [protected] email [protected]@gmail.com

I applied for a job with dollar general over two months ago where I live, I got called in for a interview and was told by the manager that I had a hiring package coming, I waited and waited and quit the job I had because I was told that I was hired. The manager that hired me got fired for some reason I went back two the store to ask about my employment and there was a new manager who informed me that they were fully staffed and needed no help she was also rude and disrespectful so needless to say I didn't have a job. I have applied for another job with Dollar General and they want to put me to work but the first store I applied at has my application in hold up. I have absolutely nothing on my background and can work full time anyway of the week. Why am I not working yet and can anyone help me. I have contacted DG corporate and get the run around.

Manager here from Blue Ridge Travel Plaza, 7121 Blue Ridge Trail, Mountain Top PA 18707. We have had a Trailer dropped here in our parking lot for over 5 days now. Trailer number is F8011 and another number 8023211, License Plate# FLA 9641CZ.

I can be reached at [protected]. Tony - Blue Ridge Travel Plaza Manager.

09/16/2022 Refer to photos. This is always. When it gets somewhat caught up, enough to get to most items, it's back to the non stocking within a few days. Anyone can see there are never enough employees. Expecting a cashier to also be the stocker for the whole store is so unrealistic. Every time I have been there, I can see that the manager tries, but she cannot keep up with this on her own.

I applied for a job with Dollar general over a month and a half ago, every job search I have done says they desperately need help, I have nothing on my background and plenty of experience why am I not working by now? I have called corporate headquarters and get the run around.. They need good employees and I would be a good asset for them but I feel they don't want good employees.

My name is Debra and I am a regular customer at this particular Dollar General ,I seriously go into this store 4 to 7 times a day and one evening my car had broken down so i walked to the store and purchased several items and then realized that i was walking so i asked to leave the items in the store and get them the next morning but the manager said no and so i said that i would just sit them outside and walk back and get them later but the employ cashier said that she would put them in her car and bring them back the next day and i would get them from her then but when I came back the next day to get my things the cashier said she didnt know what happened to them, I said you dont know what happened to them and she said she didnt know if maybe she put them back on the shelf or what and that she really didnt remember and i said to her , your a grown woman but you dont remember if you put my stuff back on the shelf or not so i left a complaint for the manager Beth and 2 days later when she got back to work i walked back over there to store and she said that she looked at the monitors because the cashier said she left my things outside that night and on the monitor there was a guy that came by and snatched my things. I KNOW I HAD $3O DOLLARS WORTH OF MERCHADISE IN TE BAG AND ALSO THE RECIEPT AND THE REST OF MY CHANGE FROM THAT TRANSACTION but i do not believe in any way that she left my merchandise outside and i believe the manager Beth and the cashier are lying and they both know exactly what happened to it. I am very upset because i have already called and someone was suppose to get back with me from things store which i believe is a waste of time and would like someone of higher status to take care of this situation please. i want my merchandise and the rest of my money or i want them both demoted or take responsibility for their actions. [protected] is my number

Myself, my husband and my 2 toddlers were driving home on the Florida Turnpike today 09/06/2022 @ 10:50am. A Dollar General semi truck started to swerve into our lane and did not reposition himself back into his lane until we laid on our horn. We have a camper on top of our truck bed that we're towing which makes us very top heavy and easy to flip. If it wasn't for my husband swerving onto shoulder then the semi would have hit us. He had the nerve to get an attitude with us and start honking at us when we were the ones ran off the road because of his reckless driving. We were able to get the truck tag number. TennesseeU539361 Truck #35171

Store #14822 today 08/31/2022 in Kingsland Ga needs to clean up the outside of this building. This location is in a very nice part of Laurel Island Country Club in Kingsland and is bringing down this part of town. There is no reason for weeds to be growing up in the shrubs and trash in the parking lot. The pictures below show what it looks like everyday for the last several months. Please help clean up this store.

Thanks,

Randy Mann

Bashes all her employees to customers when she is there. She has nothing nice to say about her employees I have heard how she will take it out on them by cutting hours if she is mad at them. The Employees there are doing the best that they can with the amount of stuff I have seen them have to do. They are doing an excellent job. I have friends that go to the store to shop but if they see the managers car they will go to another store only because they dont want to listen to her bash everyone that works for her. But everytime I go which is usually mornings before I go to work I would say I stop at least 5 out of 7 days and she is hardly there working.

On August 26th, 4:10pm, someone was stocking the freezers when I went to get some ice cream. When I picked up the container it was completely soft, melted liquid. I asked if this was just unloaded and he said said yes. I went to a second Dollar General about 3 miles away. No one was unloading at the time but the ice cream container was also soft. I’ve thought the pizza has tasted off before and the toppings moved. Perhaps this is for the same reason.

I am a manager one under the right hand person of the store manager. I am supposed to be full time but only getting 23 to 25 hours and also I'm only getting $11 dollar's a hour. I think it's not right when the store manager is giving herself over 50 hours a week and the one under her over 37 hours which getting paid over 16 dollar's an hour. And also there is a lot of scandalous thangs going on at my store like singling people out (like myself) with Avery thing, not getting both sides of story, talking crap that's not true about others, back stabbing, Not giving credit ware credit is do and etc and it goes on and on don't have space or finger power to tip it all.I am the most hardest, people friendly compliant work at this store what can I do to resolve this?

I routinely shop Dollar General on Saturdays, I use the app download my coupon and go to the store. I did my routine as usual this morning however the store could not honor my ecoupons and made no apology for the problem.

I should have left the $94.65 worth of items I purchased but I didn't. I bought several items due to having coupons which I would not have purchased otherwise. After having this discussion with the manager, she told me there was nothing she could do, she even verified that the coupons we in my phone, and the coupons expired today.

There were several items that were mispriced, however I did not notice that problem until going over my receipt due to not getting my coupons honored.

I know I am just 1 person but this is my usual Saturday routine, which I may have to change..

The store was: Dollar General Store #16917-Items [protected]:52

receipt # 890826874046639117621997919412537219331486

Sincerely,

Cindy Soulier

Unfortunately I don’t know the truck number, But I just almost got ran off the road by one of your trucks. At 4:10 PM near the Loudon Tennessee exit. It is exit 72. I tried to look for a number on the truck but couldn’t find one. I was in the left lane, and as I was beside the truck it started coming over into my lane. I smashed in the horn, but he continue to pull over so I had to swerve onto the shoulder. Luckily there was a shoulder there, because a few yards in front of me was a bridge.

Today August 23 around 2:53 I entered the Dollar General on Warrior River Rd in Bessemer Al. I walked in and went to use the ladies room. The door said get key from associate. So I walked to cashier and asked could I please have the key for the ladies room to which he replied NO. I said sir you do realize I am a paying customer to which he replied it’s out of order. I then said there was no sign on the door to which he then replied I said NO! And I hold the keys. So of course I had taken about enough of his rudeness and replied thanks [censored] and I walked out. I will never shop at the store ever again if that’s the way I will be treated. I work in customer service and daily I feel like being ugly but I don’t I turn to them smile and ask how can I be of service. That young man was out of line. Have a great rest of your day

I visited Dollar General in Sumiton, AL and purchased several items. After the items were totaled and paid for, I was asked if I wanted my receipt. After reviewing my receipt, I noticed that several items purchased were higher than advertised, and there was an item that was scanned twice! After bringing attention to the cashier, he left to get another associate to assist. The associate proceeded to tell me that it happened all the time. The reason provided was that the store was short staffed and they had no one to check prices. She wanted to know what items were wrong, I told her there were too many items for me to verify. I ended up getting a refund on all the items purchased. Moral of the story: Please check your receipts and verify the prices!

I went in to Dollar General today to purchase a few items and write a check for my purchase as a have done many times before. The clerk ran it through his machine a couple of times and said it was declined and he would have to get the manager. I have never bounced a check to Dollar General or anyone else in over 25 years of writing checks. The manager came in from outside, from what appeared to be using drugs in the parking lot and told me that I would have to pay with cash or leave the store and maybe I should put money in my account, there is over $5000, by the way.

I have worked for this company for over a year and for the most part it was great. Until the store manager changed. The store manager I have now is rude and likes to write me up for things that are false and I can prove it. I have text messages from me and her that supports the fact that I’m right. And I can get the associate that was working with me that night to write an affidavit if needed. Plus I can get non(old) employees to write affidavits that say that she “had it out for me” because she treats me differently than that of other employees and it’s making the work environment hostile. I used to like going to work but not anymore. You can ask any customer that has ever walked in that store if I am ever rude or not busy or anything and I can guarantee you that answer will be no! I am the assistant manager but am treated like a nobody. And I’m tired of doing my job and hers because she’s not good at it! You can ask anybody! The store has went downhill as far as cleanliness and appearance since the manager change. You can clearly tell.