Dollar General
Reviews and Complaints

The dollar general key holder for 9522 Ruben Riley. Spit chewing tobacco at me when i was checking out. It was very disgusting. Why can he chew while he is working. He is extremely rude. He acts like it is a chore to help customers. He coughs ans hacks on people. He smells very bad. Something needs to be done about him. He never smiles or helps a customer.

Today, 7/29/2019 I purchased a frozen box of Sausage Biscuits from dollar general on us 20 Swanton, OH today that was dated "use by 04/07/2019" ! This is unacceptable! I have the receipt and product. What will be done about this? I noticed that there was only one person in the store. She had to stock shelves, dispose of boxes, man the register and watch the front door, etc all at the same time. She was very friendly!
If there are problems with your distributors, fix it. No customer should have to drive back to a store for an eatable item that has been expired for 3 months!

We have 3 dollar general stores in Brewton Al. community. I visited the store on Douglas ave. Twice last week. This has to be the nastiest filthiest store of any retailer in town. Just absolutely horrible. Everything is a complete mess. Why dont you get it clean? If you dont believe me or want to send someone i will gladly send photos. Just pure gross neglect by your district manager and store manager. Maybe the new store want end up like this.

I have been a customer of the location on Vincennes St. in New Albany, IN for a few years. I went to this location approximately 2 weeks ago and was told I was not allowed to shop and when I asked why, the salesperson stated that she did not need to give me a reason. About a week before i had been in there and i must have caught the cashier having a rough day. She did ask me if she could help me, however, she did so extremely rudely. I told her i had been looking for some shampoo and conditioner and I pointed down the pet aisle (about half of one side is the clearance items), and said "I think I saw some cheaper ones down here" to which she replied in a very condescending and snotty tone "That is the pet aisle". After she went to ring out a customer, I went down to the clearance items and grabbed a bottle of conditioner. I took it to the front and.showed it to her and said "I found it in the pet aisle" and then walked out of the store. She came out behind me and screamed at me that i wasnt allowed back in. Knowing I did nothing wrong, i didnt think much about it until my.visit a couple weeks ago. I have to admit that my appearance is a bit eccentric. I have blue hair, tattoos, and piercings. My fashion choices are not what most others choose to wear, however, I've never been treated so disrespectfully, based on what I feel was my appearance, at any store before. I thoroughly enjoy shopping at your store, but the rude staff at that one store has caused me to not work to shop at any of the other locations near me. I appreciate you taking the time to read this and hopefully we can have some resolution

So I get paid on my money network card every Friday and last week didn't receive my pay. I did end up getting let go the beginning of this week or end of last week but I still should have received my last pay and the store manager isn't responding to anything I say. I was working at the store in Janesville Ca 96130. I don't know what to do or how to handle it

I just visited this store to run in for a few items.notice a young boy around 17 and young girl around 16 stuffing items down their pants followed them down several
Aisles to make sure that is what they were doing and yes they were stealing.
I alerted the 2 young men working the registers and one young man yells across the store what I had just told him and the description of the people stealing .if Dollar General is going to let worked cover for people stealing than Dollar General doesn't need to raise prices for loss of merchandise.this is not the first Dollar General that I have been in and witness people stealing .

Debbie Matthews
Madison TN

When has dollar general started making you leave your purse at the front door I have my important things in my purse the lady Kalia said it's leave my purse or shop else where I was pissed I asked who was the store manager she said Patrice no last name but who and when did dollar general put into policy if I didn't leave my purse at the front I couldn't shop there ok so I took my money to Family Dollar where I don't have to leave my purse at the front and I hate Patrice wasn't there to tell me herself because I would like to speak with her boss to ask her why would she agree to let Patrice tell customer's if they don't leave the purse with their personal information in it up front to shop some where else I advice anybody not to shop at this dollar general because of that policy it's not right

I shop at this location at least 5 to 6 times a week maybe more just a estimate . Over the past three to four months the front door have not worked properly. The workers in the store have fans going behide the counter trying to stay cool do to the air going out the door. I have ask the manager Mr. Brown how long will it be before they repair the front door. He replied, " they are working on it not exactly sure when it will be repaired. I spoke with him around the first week in June. The door was repaired for a couple of days now it's down again. Dollar general need to pick up the past as to protecting their customers and employees. That door can save a customer are employee life alerting them when it's open. We are living in a dangerous world today have the door wide open the entire day is not the best thing for the employees without a security on duty. You have someone wife, daughter, son, and husband in your hand their safety should be first priority. A concern customer.

I checked out around 7:45p.m. on Saturday, July 20. I tried using my five dollars off of a 25 dollar purchase coupon and didn't receive it. The cashier told me they don't work after seven now. There is nowhere in the fine print that says this. I have been couponing there for months, and I was upset over the recent change of not being able to use my five dollars off coupon with my two dollar off coupons. I go out of my way to buy diapers from dollar general, but I'm considering taking my business elsewhere. Reconsider this change.
Shannon

Me being michael strawn father of kristen strawn. Kristen was arrested this afternoon for trespassing by glencoe police dept, glencoe al 35905 officer simmons. Teresa franklin being store manager told me she had no name, just blond female when she filed complaint this morning. Franklintold me she had no name nut she had warned the female she was not to be in store. My daughter kristen does alot of shopping there an has never stole anything, never been warned about going there. I asked mrs franklin to show me the tape of my daughter an sht tried to but some reason couldnt pull up the tape. I assured frankin it wasnt my daughter. I told mrs franklinthere was a blond female that stayed at my house until couple weeks ago. I made her leave my house because she told me she got caught stealing from the dollar general. I made her leave my house at that time. I called the police an asked for officer mckinsey to call me back. I left a message on his phone asking him to call me. He never called. My daughter arrested today was a mistake, shes in jail now an i want to know how my daughters name came up when manager terase franklin told me she had no name. Im going to my attorney tomo morning. Im also going to tv news. This is wrong an i want answers why an how this happened. My number is [protected]. Glencoe alabama glencoe police dept. Officer simmons arresting officer

I don't understand why the President or CEO Todd Vasos doesn't review all the complaints listed for Dollar General. I am an employee there (to be former employee) and am displeased with how the corporate office expects us to work with limited hours and stock shelves and clean the store. I am not the "Energizer Bunny" with excelled speed. Are the "Employee & Customer Complaints" every addressed? Don't tell me that you have one person (if that) answering complaints. It's time for corporate to come to each store and work just a few hours to see how everything works.