Dollar General
Reviews and Complaints

Every time someone asks the manager Jennifer about a item, she always very rude and disrespectful. She'll tell me a lie just so she don't have to help me. She has done this to me several times and has done it to other customers. She is not a person that should be in any customer service positions. I go to this store very regular on a daily basis. I will stop shopping Dollar General if something is not done about her attitude. Thanks

I've been in this store multiple times and everytime the prices are not marked correctly and I say something about they look and say it's for something else if that's true why is it not there with that product another time it was clearly marked and the said that was not suppose to be there that was supposed to be taken down and they took that price down why don't they do there job they I stop in 10 minutes before they close a man is standing in the door just looking a girl standing just on the inside as I approach he tells me I only got 10 minutes I was there just for two things and what happens again the price is marked wrong if you got time to stand in the door someone is got time to look at this stuff to make sure the price is right do your job and on top of that there just rude cause I said on the shelf the price says something else not my fault they can't do there job i'm getting tired if this looks like i'm going to walmart I don't care if I have to drive a little further, I know mistakes are made but it's all the time at this dollar general.

Today I went to dg to get a few things, and of course they was out again, and i asked a young lady that was working about some soda, she told me "NO" the vendor will be here 3-13-2019 not very nice at all ! So i just got something else went to check out the girl said Tara is in the office so I went to her told her who I was that I am the one who made a complaint on line about the store and the DG coupons on line not working and all I got was crap so I left my stuff sit there and I left. Well the DM just gave me a story really did not fix the issue this happens every time we go there things in the wrong place, you don't know that till you go to check out, the DM was told this. Not happy this was not solved, I felt she just wanted me out of the store!

My cousin is a manager at Dg but there is a man Bob is sexually harassing the employees anyway brandi is a employee and he sexually assaulted her and she found drugs at the store and he never reported it and brandi told Sharon another employee the next day and brand was afraid to the GM well Sharon reported it and the GMC Jane didn't believe it and went to bob and Jane never reported it and now he sexually assaulted a customer this isn't acceptable I'm a concern citizan

The front doors on this location are broken all the time and you have to push them open and its very hard for the older generation to open, workers dont care about it when told. The doors should have never been installed on the North/west side due to the wind always blowing at the location, very bad decision on the contractors/building plans, thats why doors are broken everyday

I am carrie hence as I was shopping at a local dollar general store in our community (hwy 490 east bernstadt ky.40729) and decided I couldn't find what I was shopping for there started out to my car as I exited the doors the store manager shannon screamed loudly in front of a very crowded parking lot as well as store full of people "hey you... You come right here right now... And I said me? And she said yes you follow me" as we walk into her office she says open your purse and what did you steal? What merchandise do you have? And I replied are you calling me a theif as I open my purse and dump it out as well as raised up my shirt and shook out my bra and she saw I took/stole nothing at all... She still had a attitude with me and not once apologized to me for the embarrassing act she had no reason to do this I have never stole anything in my life she pin pointed me for talking to a person/ my family a fellow shopper whom she didn't like because of rumors he was on drugs which still doesn't mean she has a right to single me out, pull me in her office and embarrass me as well as ban me from the store how dare her who does she think she is? I'm going to seek an attorney if this matter is not solved through you all and file suit...

Carrie benge

Montpelier is a small town with only one Dollar General store. It is a small store but it is hard to get around in due to stock always congesting the isles, I am amazed someone hasn't fallen & suede the store yet. The floors are generally dirty & regular everyday items are poorly stocked. The manager is somewhat rude. On one occasion I was at the cash register & she was a few feet from me in plain view & told me I would need to wait a few minutes as she was sitting through some artificial flowers on a table rather than checking me out. I didn't appreciate that I had to wait for her to be finished with what she was doing before she would ring me out so I could leave. I only had a few items, three at most & was short on time. They have constructed several new stores in surrounding areas that are larger & carry more product. I would think being ad Dollar General is the only store in our town it would be a wise investment to build a larger store with more items in our town or reduce the amount of items sold in our store to eliminate the possibility of slipping, tripping or falling on stock left in the isles!

Around 2:30, The store manager, Miss. Wonderful decided to enforce a policy that prevent students under the age of 13 from entering DG store # 10890; due to the influx of students after weekend school. Unknowingly to this policy, I gave my children ages 16, 11, and 6 money to buy snacks from DG after school. My children age 11 and 6 were prevented from entering the store, as if they were "criminals", and forced to wait in the cold. I asked the store manager "Why are my children being prevented from entering the store?". The manager told me because they are under the age of 13. I asked her "Where is this policy posted?" She became defensive and told me the Principle at the weekend school should have told me about this policy. I told her, I understand the situation that is prompting this policy but she should have this policy visibly displayed so that customers can be properly informed. Miss. Wonderful was too defensive, and over talking me at this point; she even went to get the Principle of the weekend school to tell me in front of any and all customer of this made up policy. I give the Principle the same message I gave her; the policy should be displayed so that parents are properly inform. I would like any policies that affect customers at store 10890 to be properly displayed so that customer can be informed and Miss. Wonderful and any other manger to be prevented from abusing their power and enforcing policies without following DG procedures. I would also like the store manager Miss. Wonderful to be trained on professionalism.

My name is LaKisha Jones and I was terminated last night because I was short three times and I don't see how. I been working for Dollar General for almost 6 months and I have never been short. While I was working the cash register I was also stocking and was going back and forth from stocking and the register. There was two people that be working my register and its probably the reason why I was short. I had worked at the Dollar General in Huntington and the store manager told me that they never had been short. I would like my job back working at Dollar General because I love meeting new people, felt comfortable, and loved the people I was working with.

A truck driver that drives for dollar general came so close to my car that he was less than an inch away then he stopped and our two vehicles sat there for what felt like forever at an intersection no one. moving finally I moved and he jumped out of his truck and said "Oh, please don't report this." "I could loose my job." "I just got into an accident yesterday." He immediately placed blame on me when then police arrived. I have now become concerned for all the people who were in my position yesterday (2/23/2019). I just feel having people driving 16 wheel trucks when they don't know how to drive is dangerous and you are putting many people at risk.

I was in the store today looking for the store manager, Jessica. Wanted to check on her since her surgery, an I was informed that she was not there that the District Manager was running the store, it looks like crap and I beleieve that the fire marshal needs to be contacted. Those girls work hard in that store an I would hate to see something happen to them, because of the conditions of the store. As much pain as the store manager was in she never let the store look like this. How are we supposed to shop now, you need to get rid of whoever that tall black guy is and find someone who knows what they are doing. I'll never shop there again.

Today 21 february 2019 at Dollar General Store located on Mariner Blvd. in Springhill, Florida, 34608.
Employee at the register by the name of Rick refused to sell me an item (cigarettes), I provided him with my ID and debit card to buy the item. He said he did not sell it for me and added to go to another store to purchase the item.

He clearly discriminated against me because I was talking spanish with my wife while standing on line. A person like should be fired.

I worked at Dollar General store number 07695. I was working on January 2nd, 2019 with a lady named Kari Brewer. She had a shopping cart full of items. I rang her stuff up after the last customer had left, then her card declined. She went to her car to look for her other card and was outside for a good minute. She came back in the store and said that she called our store manager Monica Wells said to cash it out make a copy of the receipt and come back the next day and pay for it. Kari had to work the next day anyway so she told me how to do it. I didn't thinkuch about it because Kari and Monica are both over me and we just closed and Monica works herself to death I didn't wanna make her answer the phone again so I just followed what I was told to do. I had a meeting today with a District Manager Brandon Miser, which is not our district manager anymore, and he showed me the video I told him the truth on what happened that day and he fired me. He fired me because Kari stole from them, apparently on more than one occasion, and I got fired for it.

I presented the clerk at Dollar General in Bay Springs MS with a store coupon for $5.00.
I received this coupon on a receipt from shopping a couple weeks ago. The coupon said it was good for anything. I must purchase $5.00 to use. Clerk told me the coupon would not work and I could not use it. The expiration date is March 2. She did not try to find out why or help me with the problem at all. She was not rude just no help.

2/12/2019
17054 store number
bad manager

I Brianna Marie am writing this complaint because i have been nothing but a loyal employee for over 1 year and a half but my manager has not been the best. She called me into the office yesterday to have me sign write ups on stuff every employee does up their. She has attacked me and treated me different since day one. After a year of being her ***** i'm tired of it. She does nothing but sit on her phone why she runs the crap out of her employees and it's not right. Something needs to be done with her or this dollar general will loose out on a bunch of customer's. So after signing my write up she started to get very verbal and aggressive with me and was yelling at me and there was several customer's in the store who heard the conversation and they said it was very embarrassing for them and she should have handled it when no one was in store. I'm writing this because i want something done about her.

My son worked at this store for almost two years. About three weeks ago he was asked to cover a shift on his day off. He had a Dr. appointment and other commitments, so was unable to cover. Since then the manager has given him nothing but grief. Gave him 10 hours on the schedule last week and this week only five hours. Today he had enough and quit. Just what they wanted him to do!

On February 11, 2019 my 15 year old granddaughter enter your store at 234 Old Sardis Rd, Oxford, MS 38655. When she got to the check out the cashier never spoke to her and did not turn the bag holder around for her to get her bag. But she heard him speak loudly to the white lady behind her. I know she has to be telling the truth because I had just left the store 30 minutes prior. We love the Dollar General Stores because they are a convenience to our home. I do not like my grand kids feeling this way because we did not raise them to act like this. They are very respectable I would like for them to feel they are same no matter where they go. When I was in there I made him speak because I have learned to look over some people because they don't know better.

I have been into dollar general multiple times and seen employees working alone. I don't see how that's acceptable. Not only is it dangerous to the employee but it is inconvenient for the customers. The line would be half as long as the store itself. And the poor lady on register working as hard and fast as possible. How can a multi million dollar company not be able to afford to have at least two employees working at a time. I will not do any business with dollar general after seeing this happen over and over again.