Dollar General
Reviews and Complaints

There is a Facebook post by Haley Page that need to be check into. Two female worker in Huntingdon TN treated a man very poorly due to his race. The things that were said to him were very inappropriate. Something should be done about this kind of behavior. This is a copy of the post "My feelings are so hurt right now...people are so mean. I was at dollar general here in Huntingdon and as I was doing some shopping I heard a lady say "What the hell are you looking at? Everytime I look up you're staring at me" I didn't hear anything else. So as I went to check out I got in line behind a male Mexican. I could feel the tension in the air but I wasn't for sure what happened. As he started checking out there's two woman workers and one is sitting there staring at him and the other is checking his items out. His total was $20 so all he had was 1s and he was slowly bringing them out one by one. The lady was getting aggravated and was rolling her eyes the whole time. He only gave her $15 and gave him attitude and said "that's only $15" so he started giving her more and she aggressively took it from him. He grabs his change and starts walking out while the other lady worker was sitting there with her arms crossed and giving him a bad look and the man said "what are you looking at? She literally shewed him out the door and yelled "GO BACK TO WHERE THE WALL IS" I was beyond furious and i asked her what he did? And the girl couldn't even give me a good reason and said "he was just staring me and we've had problems since he's came in" (I was there just as long as he was and I didn't see him cause a bit of a problem!) I responded and said "well that was very harsh what you said" she said "I don't really care" I said "you didn't have to tell him to go back to the wall that was very harsh of you" her response was "I'm white, what is he?!" I straight up told both of them they will NOT be getting any more of my business that that was very uncalled for. And walked out. If I wouldn't have already paid for my stuff I would have told them to keep everything and walk out. My heart was broke and I felt so bad for him 😞 it's people like her that just crawl under my skin! all I could do it cry bc people are just so mean and hateful and don't care 😞"

I have come into dollar general in Hoxie KS everyday and the manager Micah sits in the bathroom or in the office or the back warehouse and sits around not doing his job and hiding from customers non stop...there are 3 other employees that work hard in doing their jobs to make a better store for our town but they get put down pushed around and they don't get a thank you or a raise...I also don't understand if a manager walks out on his job in mid shift he can turn around and get his job back like it wasn't anything...I would like to know what you ppl are going to do about this bc if something doesn't happen you'll probably lose more then you want...we are the customers that keep your store going not the other way around... thank you and have a good day...

Constantly being watched and followed by dollar general employees.Also when they say you are stealing when you aren't but know for sure STORE MANAGER CHECKS FAMILY OUT AND GIVES THEM 2 FOR 1? The hwy 16 store in port Vincent, louisiana... manager Tiffany eccles Employees whom follow and steal from customers bags..I was threatened at this store location saying I was stealing..I'm disgusted I demand an apology and not want to be belittled by your employees whom blame others to cover their own schemes.

The current store is in such a mess. Daytime stockin, can't get down isle, stocker won't move if you need to go down isle. Can't tell what prices are on some items. I purchased a 2.00 item and was charged 3.00. Employee too busy smoking instead of working inside. Only one register open when there is a line. Previous manager kept store in pristine condition. Don't know what her name was but she was female with male characteristics. She was good

Why are these people so damn hateful in these stores. They are lazy and don't want you to even ask the price for anything. The stores in my area are a mess the isles are full of items covering the floor and no one cares to clean it up. I wish that I were a dm or rm for dollar general I would fire everyone of these lazy people if these stores did not get cleaned up. Its ridiculous! I went into several dg in my area today to buy some of the christmas clearance and only one store was willing to give my prices. Question (when will all christmas item (candy, baking christmas décor) be marked at 70% or more in the location in or near 29010? I would greatly appreciate a answer.
Thank you,
Cheryl

I drove 20 minutes to dollar general in montpelier ohio. The store has its hours on line and on the front door of the store "8a-10p everyday". On 1-14-19 at 8:57pm I was at this store for medicine only to find the doors locked. It was closed. I wasted my gas and time driving in the wrong direction just to have to go a different direction to find a walmart which is always open. I'm okay if the store closes earlier than 10p, but please don't advertise that it's open when it clearly closes before 10pm.

Manager is a [censored] and raisers her voice to customers when can't get her items to ring up properly, according to the signs she has posted. I was also once waiting in long line when there were there were 4 employees in store and only 1 til open. I asked her to open another and was told I could wait, I put down my items and walked out of the store. She is rude and very unprofessional.

For over 1 month your new store in fawn grove pa. Can't sell tobacco products because the lock broke. They keep saying we called it in. Wow a simple maintenance issue taking about 7 weeks seems to be bit over the top. Please can someone fix the lock. The employee's say sorry but we called it in and corporate said they will take care of it? But today again pulled up and sign is still on door "sorry can't sell cigarettes" wow! I go on & they said sorry we called it on and as well as your lot was a mess I said someone's going brake a leg they said I know we called it in when we opened my thought is it should of been done before it opened! We got 8 inches of snow. Help this store please.
Thank you,
Lisa gargiulo

I go to st Bernard Ohio 45217 location every night they have been closed early during store hours one too three nights out of a week for the past three months.its about 8-30 through 9 at night when I visit the store.it is open till ten o clock...it is really starting to make me agravated.the first couple times they would put notes saying they are understaffed on the window but now they just lock the door with no sigh.i just figured I'd bring this too your attention.

Today, I walked into your store on Brandon Ave in Roanoke, VA. I frequently come in here and the one on Brambleton Ave because they are close to my work and my home. The employees are so rude at both stores, it's unbelievable. Always complaining. You're always in THEIR way and they make it known that you are. There is a young girl over at Brambleton who will scream in your face at the register to welcome customers in the store as they walk in. I'm sorry, but when I'm standing there paying for my stuff, I'm not fond of having someone scream in my face to other customers. I, myself, am a business owner and would never treat my clients the way these employees treat their customers. That is how you lose business. Also, both stores are disorganized and dirty. They're never stocked. I've been waiting on orange Goody's at the Brambleton store for a month and they've yet to be put out. I had to go elsewhere. I've seen these stores when they were good...and I'm seeing them now and I have to say that if something doesn't change, we will be taking our business somewhere else and not coming back. I spend a lot of money in your stores because they are conveniently located, but this has just gotten to be too much.

I was visiting family for the holidays 1-2-2019 and stoped I'm at the local dollar general store #14995. My complaint is the number of employees that were in the store at 3:10 in afternoon. There was only ONE employee in the store. I don't understand how one person can work a store by themselves in the middle of the day. When I got to the front of the line after about twenty minutes of I asked her where her help was? She said someone left early and that another employee wouldn't be there until 6:00pm.

Does not mean anything cause you cant complain without providing info about yourself so nothing is anonymous! Living in a small town will get me retaliation if known. Manager was talking private company business about an employee she has and brought up their living status and sexual orientation talking to a employee with myself and others checking out. Un ethical! Talked about them in derogatory ways and the intent terminate having a plan to run them out and have the other employee take there spot cause they think they way they live is "discussing like a sick wild animal cause they are a [censored] and feel sorry for their children" then she turned to the employee and told them to "watch" the customers that walked in because those illegal brown people all steal and to follow them around"! Sicking! What values does this company have! This is in syracuse, ks. Wish I could report without her trying to ban me and knowing I said something but this is the only store in 60 miles! It is a life line and not the values of our small town!

All of who are complaining about the stores only having 1 person working. Let me explain something. The stores are only given 130 hrs a week to run them but the stores are open 14 hours a day some 13 hours a day. Do the math... How many hours does that leave the store covered by 2 ppl 7 and of this 7 u have 4 hrs max with 2 ppl... This company leaves it all up to the store mangers to take the complains and deal with it and if it goes to corp. Then we as store mangers loss our jobs point blank...

I was in your dollar general store in mt. Rainer, md.. And the store manager was so unprofessional while I was waitng in line to pay for the stuff I wanna to purchase, she couldnt get a cell phone card to work so as I was talking to the customer she told me to back up and leave him alone he told her that we were talking and I wasnt bothering no one... She got upset and called the police.. For? So after I paid for my stuff she followed me outside and begain to curse me out.. I waited for the police and me and the cell phone card customer.. And we explained to him for she did... I will never shop there again...