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Dollar Tree
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www.dollartree.com

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1.1 3 Reviews 2970 Complaints
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Dollar Tree Complaints 2970

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J
4:08 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I brought two of Bulk Healthy Chef Canola Non-Stick Cooking Spray, 5-oz At the dollar store. I used half can in week. Within the week my dog was depressed and not eating. When she's a happy go lucky and loves to eat and made my cat not walk for a few days. I have $145. cat bill to prove it. After that I stopped using it. She started walking again. I don't...

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V
10:47 am EST
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I see all the complaints for the same reason for different states of Dollar Trees . Is the company even reading our complaints? What is it going to take for you to actually go in one of your stores and see what we are complaining about. Dollar Tree stores used to be nice and clean and well stocked. Now its trashy and bare stocked. Unpacked boxes stacked...

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F
8:54 am EST
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Dollar Tree Store

I would like to know why is it the stores on Long Island are so messy and disorganized. I thought this was normal for the store until I visited the ones out of state. Not only are they organized but have a better selection of items. I always see online people making things bought at DT and showing the products not even they are from NY. Why do we have stores that look like they belong in the ghetto? So said I rather go somewhere else for the buck

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M
4:46 pm EST
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This store was a disaster. The shelves were almost bare. What was there was in poor condition . Broken merchandise everywhere. Shopping carts full of merchandise in the isles. No one doing anything with them. Consequently, no carts for the customers. This store has always been a great dollar store, so my sister was here from NY wanted to go there. What a...

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S
1:38 pm EST
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Are usually shop at the store and in the last couple months the service here has gotten horrible. I came in and asked the manager if he would get me some fill-in never did he look me in the eye and when I gave him the numbers for the balloons and some of them were out of stock he rudely said "we don't got it!" Never making eye contact. He spoke to me in a...

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M
11:52 pm EST
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I have shopped this store since it has opened at least once a week. Based on my past few experiences I will no longer shop there. On more than one occassion I have been in the store where one of the staff members named Saraha, whom I assume is the store manager by the degrating and demeaning manner in which she speaks to other staff members, can be heard...

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J
12:38 pm EST
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I go into this store usually twice a week and it's been continuously getting worst. Today was one of the worst experiences as I couldn't find more than half the items I was looking for. When I asked about it I was told it's sitting waiting to go out but the manager doesn't schedule people to replenish the store. She told me I should complain to corporate...

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A
11:05 am EST
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My manager at dollar tree andrea green has committed discrimination against me she has her favorite employees and will firer u to gwt u off the way or tell u its yo final write up u out here or cut your hours so u quit! Her husband comes in store helps her work and unloads dsd truck when he aint wven spost be in back room and she doing wrong and nobody cares not even the main manager over her

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M
2:21 pm EST
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I was in the Dollar Tree 4651 Woodstock Rd Ste 304, Roswell, on Sunday Feb 16 at approximately 6:30 pm. Apparently the Store Manager had gotten into a verbal altercation with a customer. The store manager kept telling (shouting) the cashier not to wait on this customer and was telling the customer to get out of his store, because they has questioned hi...

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A
10:44 pm EST
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I went into Dollar Tree tonight to buy a few items for valentines day. It was very busy, and the candy shelves were close to empty. When it was my turn in line the cashier Cornelia pressured me to "just buy a Star Wars bag because it was busy, and she would have to call her manager". When the manager came Cornelia said " well, you have another post void...

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T
8:21 am EST
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I recently had purchased your popping candy with lollipop at a Dollar tree in Turlock California. Unfortunately I am very unhappy with the product I purchased. I purchased 5 packages of them, and none of the popping candy inside popped like it should it was just like eating colored sugar. On the package it says popping candy with lollipop, so I assume that...

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K
12:44 pm EST
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I went in dollar tree this morning and I walked in and the cashier spoke "good morning" and I spoke back. The next thing I here is "we have a big backpack in here. She said it real loud like i'm in there to steal. I would never steal nothing. I pay for everything I want. I feel like that's profiling me as a thief because i'm black with a backpack. I've went...

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V
10:26 am EST
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This morning about 9:30 I was in Dollar in Fair Lawn, NJ (Radburn section) for a quick look around while waiting for a bus. I was browsing at the new collection of spring children's hats and the scarves in the same area. I looked at a particular scarf (I am a collector of scarves) and open it and it was rather large and I thought, this was nicer than the...

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D
7:10 pm EST
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I shop at this location several times and I don't think its fair that we as customers are not allowed to take the shopping carts out to our cars, when we have heavy items to carry. You also have to think about the elderly people who has to struggle with the heavy items, you can see that the baskets don't leave the parking lot. Please consider this suggestions, it will be a big help.

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T
5:46 pm EST
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I had a cup of coffee and they got called so I'll put it in the microwave for less than 1 minute and when I went to get it out and grabbed it it burned my hand I sent you pictures of my burnt and it got up above where you know you normally work and get calluses you know and then I got to talk to my fingers I sent you pictures I have never in my entire life and I am 52 years old had a coffee cup burn my hand and I am very upset

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J
3:57 pm EST
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Good Day, My Name is James. I am writting to complain about an employee named "Marie" who worked the cash register Tuesday Febuary 4th at 10:39AM. I was at her register purchasing cleaning products, when she asked what did I do for a living. Being poliet I informed her I had a cleaning company. She mentions how she had a company and would like to come work...

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W
9:26 am EST
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This is like the 4th time I've stopped at this one and they haven't been open on time! Just unlocked the doors at 9:20 today. Then the manager Bruce is always complaining about how he's over worked and having to run a register every time I come in here. And honestly the parking lot is the trashiest lot I've ever seen and it's not even in a bad area of town.

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J
9:15 pm EST
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We live in St Pete Beach and have always gone in the store on Gulf Blvd. It has become a disgrace. It looks like it it going out of business!!! The isles are empty, boxes piled around. There was detergent spilled in the isle and toys all over the floor. The back is open and you can seee all the open and unopened boxes. It is a DUMP!!! It is an embarrassment...

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A
3:50 pm EST
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My wife and I popped in to dollar tree to pick up a few items. It was Friday 1/30/2020 around 2 pm. We finished shopping and the line was really long. Only one register was open and the cashier was ringing up items and never looked up to see how large the line was. I said excuse me. Can we get another cashier please. The cashier replied No... patience is a...

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D
8:55 am EST
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Good morning, I go to the gym every morning which is located on the opposite side of same lot as Dollar tree is located in. The opposite side of lot is always clean, clear of trash and that end of lot the trash containers are never over flowing. But your Dollar tree side of lot always has trash in parking lot, the trash container is never empty and most of...

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.

Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Extremely poor customer services was posted on Nov 13, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2973 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number
    Customer Service
    More phone numbers
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Dollar Tree contacts

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