Dollar Tree’s earns a 1.1-star rating from 2973 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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a manager that was working 01/28/2020
01/28/2020 I went into dollar tree to pick up something and usually I get really good customer service but one of the mangers where very rude and I felt like she had something going on she was on her phone and looked very frustrated when I had asked her for where something was I got a nast attiude and she was like it on this asle and when I tried to ask if...
Read full review of Dollar Treestore #5515
I have been a shopper of Dollar Tree stores since they came to our area. I have been in store 5515 in Rocky Mount, VA multiple times over the last 6+ months and there is never any merchandise on the shelves. There is always carts full of boxes waiting to be put out and it never gets done. On 1/9/2020 I went to the store to buy sugar free candy. There wa...
Read full review of Dollar Treeshipping
Order # ec133685078
I paid for expedited shipping to arrive by january 21st. It is the 26th and I have yet to receive my items. If I knew it was going to take this long, I wouldn't have paid extra for expedited shipping. There is also no shipping confirmation number for me to track my shipment.
On the website, it is hard to navigate to find a live person for customer service.
manger nikia
My husband and I were in line today and a girl didnt have a credit card on her so my husband I offered to pay but she declined. And left said she would be right back. So the cashier asked the manager how to void the item and the manager said oh just wait awhile she will be back meantime there was at least 15 people waiting! In line, I said we will pay for...
Read full review of Dollar Tree and 1 commentgift exchange
I would like to understand what damage it might cause your company to allow customers to exchange items they received for gifts, stocking stuffers, etc., for something that is of actual use to the gift recipient! I shop at Dollar Tree all the time so it would be nice to be able to exchange a buggy of useless crap, for a buggy of items that I actually will be able to use! Simply put, the owners of Dollar Tree are double dipping at their customers expense! Im a single mom if 4 kids so they receive a ton of garbage each holiday from your store...not anymore however! I've asked all family to buy their $1 items ANYwhere but here!? SHAME ON U $ TREE!
unethical behaviour
01/25/2020 Store# 5628 8640 Camp Bowie W. Blvd Fort Worth TX 76116-6102 Employee name was Sam Today I went to Dollar Tree at 7:40 am to stand outside the door to wait on the store to open at 8 am. I went to Dollar Tree to purchase the Early Sunday Edition Fort Worth Star Telegram newspaper. It was about 15 other ladies waiting outside the store, when the...
Read full review of Dollar Treemanager
I was shopping on 1/24/20 in dollar tree on airport road in hot springs, Arkansas. After I made my selections, including 3 birthday balloons, I was informed by the cashier that her manager gave her strict orders not to use the helium tank for anything but Valentine balloons. There was not a sign anywhere stating this policy. Also, The birthday balloons are...
Read full review of Dollar Treeonline order # ec130974488
On 1/7 I ordered 2 cases of "Pop Fizz Cheers" Glasses. When the glasses arrived, they were 2 cases of "Happy New Year 2020." I returned the glasses to the store on 01/20/20. I have a written note from the store manager, Rick, confirming they were received. To date I have called SEVERAL times to receive the credit as I was told they can't do a credit in the...
Read full review of Dollar Treecompliant
There is an employee that has german shepard working along side of her while on duty. If its a service animal how do you know she has the proper certificates. Per virginia law specifically states that providing companionship, emotional support, well-being, or comfort does not qualify as performing work or tasks for a person with a disability... Under the...
Read full review of Dollar Treecoupon
Hello sometimes I take manufacturing coupons from Sunday paper and the coupons have no exclusion that's mean are used easily at dollar tree because I see people on YouTube how they use them unfortunately they don't allow me using any coupons I ask how the store manager say automatically is scanned I tell her other use the I see them on YouTube they take...
Read full review of Dollar Treeshort changed.
My name is Larry Camp, I live at 885 Elrod Street, Apt. 601, Cleveland, TN 37311. My phone is [protected]. On January 20, 2020 at 14:17 I made a purchase at the store address above, in the amount of $2.20 (tax included) with a $20 bill, and the cashier gave me back $7.80 because he said I gave him a $10 bill! I know for a fact it was a 20...because all I...
Read full review of Dollar Treecashier / policy / restroom
1. Cashier was incredibly rude. When I first entered the store I could hear her loudly complaining to another customer that as far as she was concerned "the customers are going to get just what they ask for and I don't care". Another customer in the same aisle said - there is a girl who needs to find a new job. When I went to check out I was unfortunately...
Read full review of Dollar Treecustomer service
While on the way to pay for goods I bought.. At i'm a regular to.. Several times a week.. I pick up a couple boxes to see if I can have or pay for.. And jay.. Who says he is a manager.. Who is stocking a shelf... Says rudely you have to ask for those we don't just give them away for free.. I said that's fine I was even willing to pay for it but I was off...
Read full review of Dollar Tree and 1 commentstore in general
The Dollar Tree located in Jacksonville Arkansas is the most trashed-up Dollar Tree Store that I have ever shopped in. I live in Jacksonville and I have shopped in other stores across the country and have never encountered such a mess in my life. The shopping carts are not usable and the merchandise is scattered all over the store. The merchandising and...
Read full review of Dollar Tree and 1 commentmanager
I was standing inline behind a young lady who was using coupons for her purchases. One of her coupons did not go through the cashier looked over to the manager who was on the other register for assistance, the manager then told her unless she wanted to cancel and re-ring and re-enter all the coupons you should just skipp that coupon and went on to say...
Read full review of Dollar Treeluminescence vanilla scented apothecary candles
Hello,
On 1/4/2020, I placed an online order for 2 cases/dozen of the 3 inch Lumin Esscence Apothecary Vanilla Scented Candles. Order #: EC129724525.
On 1/14/2020, I received 1 case/doze. Four of the 3 inch Lumin Essence Apothecary Vanilla Scented Candles were broken/unuseable.
I request a refund for the four, 3 inch Lumin Essence Apothecary Vanilla Scented broken Candles.
Thank you,
Paul Bennett
607 Desparado Road
Bailey, CO 80421
[protected]
store well lit with employees closing well before the stated hours on store... also stated on website
I took an uber and was at the store at 804 pm while it was well lit I saw two employees 1 male and 1 female and were clearly uninterested to acknowledge me at the main entrance the employee made a a hand signal waving as they were closed early and were just getting their stuff together to leave.. I wasted my cab fee to shop at your store as I needed to get...
Read full review of Dollar Tree and 1 commentclosing the store early daily
On Saturday, Jan 4, 2020. I went to the Dollar Tree store on Main Street in Santa Ana I arrived there a 8:34 PM and the store was closed early at 8:30 when the store is supposed to stay open till 9:00 PM. I knocked on the door and the cashiers ignored me. I'm upset with the workers and the management at this location and closing the store early is unexceptable.
Read full review of Dollar Treepanasonic 4 aa batteries, super heavy duty, sunbeam 6 aaa heavy duty ex date 9/2022
I bought 2 4aa pk, 2 6pk aaa batteries. None of them work. I am so disappointed in dollar tree. Ex date days good til 2022. I am on a fixed income disabled, and I can't afford to take them back for a refund. So, I feel like ive been scammed. Selling products that dont work. I would appreciate my money back.. r. Bethards 4316 cottonwood ct granbury tx 76049 [protected]. Thank you
Read full review of Dollar Treestore manager
Hi, I shopped at the East side Dollar tree here in Casper Wyoming and I saw the store manager physically hit an employee and was reprimanding them in front of customers. I believe her name is Wendy. I went through the employee's line (they were a cashier) and the employee seemed fine but I knew they felt insecure by the look on their face. I also wanted to...
Read full review of Dollar TreeDollar Tree Reviews 0
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Overview of Dollar Tree complaint handling
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Dollar Tree Contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service+1 (877) 755-3035+1 (877) 755-3035Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Supportcustomerservice@dollartree.com100%Confidence score: 100%Customer Service
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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Dollar Tree social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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