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Dollar Tree
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1.1 3 Reviews 2970 Complaints
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Dollar Tree Complaints 2970

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P
3:04 pm EDT

Dollar Tree first aid alcohol

I was in your Natchez, Mississippi store early this morning looking for alcohol. Clerk said they had it but it would not be put on shelves until Monday. You only have one store in Natchez and I could not find alcohol at any other store here.
I live way out from Natchez in the country and only come into town once a month to shop. I'm 65 years old.
She would not go get or let me go get 2 bottles from the stock room. Under these conditions in our country right now I do not see why she couldn't have sold me 2 bottles.
Please respond.
My name is Pamela and my cell number is [protected].

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3:28 am EDT
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Patricia Lawson [protected]@yahoo.com April 5, 2020 Dollar Tree To whom it may concern, I've been a frequent shopper at Dollar Tree since 2013. I enjoy shopping and finding great treasures in your store. Unfortunately, I have a complaint regarding an employee at my neighborhood store #1595 located on South Rainbow Blvd suite 101, Las Vegas, Nevada...

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3:04 pm EDT

Dollar Tree Pampa long grain brown rice

As we were washing this brand, bugs were coming out of the rice grain. We have seen not 1 bug but plenty of bugs still alive and crawling.
This is unacceptable, its alarming and harmful as many people shop here on a budget, this company feel they can sell their awful food to this company. This really helps people in the world understand where sickness is coming from- unclean food and and unclean animals se gently placed in our food to create plenty and sell across the world. The company Pampa should be ashame. I wonder if you family eat this rice as well.

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6:17 pm EDT
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Good Day. I am a small business owner and a frequent shopper at your store #5838. First I want to say thank you for staying open so business owners like myself can get things we need since ordering online is a challenge during these scary times. I was in your store on 3/24/20 at around 11:30 - 12:00. I was looking for foam board in white and black. I found...

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3:23 pm EDT
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3/25/2020 I had to wait in line today at the Dollar Tree in Styretown in Clifton NJ store 3101 around 2 PM today. Michelle who was working in aisle 2 decided to open her register and took take her friend behind me when I was next in line. Playing favorites at work is not very professional or wise. This is how I know the cashier is named Michelle. Michelle...

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9:15 am EDT
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I visited the store yesterday (3/24/20) and the store is dirty from entry to back door. The store lighting is ABSOLUTELY TERRIBLE. The store shelves are always sloppy and many boxes on the floor. This didn't just start due to health crisis this store and on the store at 11618 Marshfield Ave Chgo, IL 60643 are the two worse stores I have seen. It i...

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10:28 am EDT
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Dear sirs, I went to the Dollar Tree in Lincoln, RI on Saturday, March 14 around 7pm. The employees were very friendly, courteous and helpful. The store was well stocked and the isles were clear and clean. The store is very neat and tidy. The only complaint that I have is the lighting. You need to send someone there to replace the blubs in the ceiling...

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9:11 am EDT

Dollar Tree Horrible Customer Service

So, where should I start...one, I used to work here. I worked there for less than week until I quit. I quit because my store manager has no communication skills and is very rude to us, workers and the customers. She scolded an old lady who was disabled because she needed help finding a diet soda which I tried helping her before my manager, S., whipped around the corner and told me I wasn't allowed to go and help her. I was shocked because I work with Walmart too and at Walmart we are told to help our customers out if they need help. This lady was clearly innocent. I asked the manager if she could help find this nice lady what she needed and I was shocked by her response. She said no, she can do it herself and she wont be doing her shopping for her and then came very close to the ladies face and scolded her. Then, this manager decided to whoop around the corner and didn't put the diet pop nicely down on my register and stormed off. Of course, I stood up for my customer and I got sassed at by my manager. This customer was in the right. She didn't even ask what kind of diet pop she wanted. I am just disgusted by how she handled my customer. It also seems all the other workers are afraid of her. That is sad. I think there is something going on with that manager, either way, it is no excuse to disrespect a customer like that. I wanted to cry hearing how rude she was to my customer. I don't regret standing up for my customer. Something needs to be done about that managers attitude and the way she handles stress.

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10:37 am EDT

Dollar Tree manager

I was in the Sauk centre store March 12 and had a few questions on locating some items in the store. The manager that helped me was the rudist, unhelpfull person I have ever encountered in a store! She was not only rude to me but I saw her be not very nice to fellow emploees! I found out her name was Jennifer Birch and not a very proffesional or nice person. I wont go back till she is gone

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11:38 pm EDT
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I am a valued customer and have been coming to this particular store practically on a daily basis. There has been a number of occasions where the staff will lock the doors 5 minutes prior to closing time which is 10:00pm M-F and Sundays. I had an even exchange and rushed to get there prior to closing and the two employees forbade me from going into the...

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T
3:23 pm EST

Dollar Tree Mahlia S making false reports of sexual harassment

There was an employee who was recently terminated by Dollar Tree by manager Terry. She was terminated which we won't get into detail since it is a private matter. In retaliation to her termination she has been making false reports about Terry sexually harassing her and other employees. None of this is true. She is known to do this and has done the same to her boyfriend when he broke up with her. Now she is posting lies about Terry sexually touching her when it never happened. She has done the same to her boyfriend and a college professor. Please take a look into this as I want to protect an innocent party. Now she is also attacking other parties as well who are standing up to her. Accusing other employees of sexual harassment for telling her they won't vouch for her. She has tried to persuade several employees into claiming they too were sexually harassed by Terry which never happened. The employee in name is Mahlia Sampson and has been recently terminated by Terry and is getting revenge on her by making false statements.

Thanks

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TAttedupliαα 3k
US
Mar 10, 2020 4:54 pm EDT

I Mahlia Sampson do admit to lying about being sexually harassed by Terry I was angry at the time she fired me leave me alone I admit that she never sexually harassed or assaulted I made it all up because she terminated me leave me alone

T
T
TAttedupaa 3k
US
Mar 09, 2020 9:49 am EDT

I Mahlia Sampson do admit that I lied about being sexually harassed and assaulted but you have to be understanding I was angry at Terry at the time she just fired me as for my boyfriend he gave me a cheapskate gift for Valentine's day and I told him off for being a cheapskate he broke up with me and I was angry at him and my college professor gave me an d in my English essay he did not change the grade so I got angry and said the same thing I just wanted to get him and Terry fired when I lied and I wanted to ruin my boyfriend for other women

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4:30 pm EST
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This is mahlia Sampson I have just been terminated from the dollar tree in fort Meade fl the head manger there name ms terry told me it was because of 4 write ups that she never has told me about but there is no Proof and she never made me sign anything or even gave me a warning so I was scheduled to work on Monday with her and I had no idea she was going...

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2:03 pm EST
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I had worked for dollar tree for 9 years and have been a faithful employee l was a asst manager and was treated unfairly I worked on my days off I worked when we didn't have a store manager I even worked when I had a doctor's note and a sling on I was working 30 to 40 hours a week to 17 hours a week I had informed my store manager and the dm that I need to go home but nobody returned my calls and texts

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M
1:37 pm EST
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This is mahlia Sampson I have just been terminated from the dollar tree in fort Meade fl the head manger there name ms terry told me it was because of 4 write up that she never has told me about she is trying to cover up her what she has been doing every time I come into work she puts her arm around me and try's to touch me I went to there yesterday to pick...

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8:24 am EST
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The Dollar Tree with the address provided above is just awful, over the years I have put up with unnecessary long lines, absolutely dirty store, boxes of merchandise still in the brown boxes unpacked stacked, Employee complaining about each other, the bathroom unkepted, even products the break easily, and to see stuff just thrown on shelfs!!! I have asked...

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5:43 pm EST
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I purchased a can of condensed creamer and I was wanting condensed milk. I took it back in to exchange it and of course it being in a can it had not been opened. The cashier Andrea said I could not exchange a food item. I told her it did not say anthing on the receipt or that there was no sign stating you can't return food items. She said well you can't...

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7:55 pm EST
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My name is tonya fiske and i work well worked at dollar tree in coventry the manager deb fired me due to absentee I have had sick time and used them plus had a drs note few weeks ago due to the flu all she has done was complain about me even though i have worked my hardest had customers complaining to me about her she does nothing but stay in her office...

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5:18 pm EST
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I purchased several 4-packs of ASSURED hand sanitizer. Once home, I determined that several of the small bottles were only partially (less than half) full. I decided to try to exchange them for full bottles, but couldn't find my receipt. After waiting in line I showed the cashier the defective product and kindly asked to exchange it. She told me I would...

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9:42 pm EST
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Manager Melesha Malchan is harassing me every time I go into the store. I made complaint to the manager Jason and still she keeps doing it. Tonight 02/27/2020 I went into the store made a purchase and cashier Inala was checking me out.. Melesha called me a [censored] and the cashier laughed at me also made comments. Melesha keeps bringing her personal problem...

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3:23 pm EST
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I went in today and had about 40.00 worth of stuff. I had to leave my things and walk out after an employee had walked by the single file line of 12 people and ignored that we needed an additional cashier to help so we could get out in a timely manner. I was on my lunch break and I often go to stores to do errands. This is one I usually avoid for thi...

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Extremely poor customer services was posted on Nov 13, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2973 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
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    +1 (877) 530-8733
    +1 (877) 530-8733
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    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
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    Customer Service
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  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Dollar Tree contacts

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