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CB Fast Food Chains KFC Cold food, rude customer service
KFC

KFC review: Cold food, rude customer service 472

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12:00 am EDT
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I went to eat with my wife who is 7 months pregnant. The air conditioner was set at a very uncomfortable 55 degrees on a 90 degree day. The lady in front of us asked why it was so cold and the manager told her it was to make sure that the staff was comfortable. The manager said that she felt it felt fine to her. I placed an order and she wouldn't raise the temp when I asked either. By the time we got our food, the food was cold because of the A/C. I would not go there again, nor would I recommend that anyone go there. There are much better places who know the meaning of the words "Customer Service".

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KaylynMarie5
cincinnati, US
Oct 23, 2023 7:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Every time I go to the Eastgate location, they are EXTREMELY rude. They rush us, cut us off, get impatient, and rush us. The rude attitude is UNACCEPTABLE.

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Deziree Rice
US
Nov 04, 2023 4:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a big box and only received 2 pieces of chicken instead of three and also didn't receive a biscuit in my order. On the order I did receive a biscuit on it was extremely stale and too hard to even eat. I also barely received any gravy on the second order

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rick newhard
Northampton, PA.18067, US
Nov 04, 2023 9:57 am EDT

i purchased a 8 piece family meal on saturday. i asked for original chicken. when i got home. we found out it was extra cripsy. i called the restaurant #h45011 and talked to the manager and she said there was nothing she could do. unless i brought the chicken back. i am very upset. october 7 2023. ticket #1510

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scott r sprague
bangor maine, US
Nov 05, 2023 9:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

kfc in bangor maine gave me a incorrect order. went back to the store and was not treared very well by managment. my ticket number is 1452. would like someone to reach out to me asap. phone number is [protected]. thank you.

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RITA111
MEMPHIS, US
Nov 05, 2023 5:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We ordered a 8 piece meal dinner and the food was not fresh. The chicken was fried hard and the veggies were dried and appeared to be old. It was a horrible meal to serve to my family.

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S.Leech
Dunkirk, US
Nov 13, 2023 10:57 am EST
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I ordered chicken from Restaurant #G135307 Ticket # 1414 on 10/25/2023 @ 4:05 pm. It was burnt and dry. I called the restaurant to talk to the manager and they hung up on me. I was 15 minutes away from the restaurant and was not going back out. I want my money back. $42.39 for some nasty chicken.

Receipt # G135307 2 532 1414 Cashier Elijah Chase

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Simon Leach
Hemsby, GB
Nov 19, 2023 12:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why is your tea 30p more expensive than McDonalds and why do you not offer sweeteners? McDonalds charges 99p for a cup of tea and offers free sweeteners

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Rodz
Camden, US
Dec 06, 2023 11:06 am EST

Came out of work needed stop a fast food restaurant for family dinner. stop at KFC. Went home the food (fries / chicken nuggets) was too too dry, that my mother 87yrs old and kids couldn't enjoy !

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JsRavi13
US
Dec 11, 2023 5:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi, Why 9.30PM staff say chicken to cook. Chicken finish ready. But that time only 9.30pm. Why so early want close. Open time 10am and close time 9.30. But in board write 10am until 10pm .then Why write like. Area PORT DICKSON . I get like this .

Bad attitude KFC Staff

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Jeff Bigdad E Ray
US
Dec 17, 2023 1:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Last night I bought 8 pieces of chicken (no sides) and 2 supreme burritos. $35.69. And they only gave me one leg and one wing, my favorites. What gives? That's a ridiculous price and [censored]ty service. Approximately 630pm at the sandwich IL location. I didn't keep the receipt.

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Robert Keith Nesbitt
US
Dec 25, 2023 12:23 pm EST
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i have the app but cant sign in ,i want to reset my password but i do not get any emails to reset it ,can you help

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Bubba Hammerschmidt
Poland, US
Dec 25, 2023 6:34 pm EST

Dec 13 1:30 pm. Food was just warm. Serving size decreased wrong drink

TOTALLY UNUSUAL FOR KFC

Ticket 1647

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Ger133
Edmonton, CA
Jan 07, 2024 2:48 pm EST

We purchased a 10 pc with 3 side this evening, the chicken was lacking of seasoning we expect to get from this company. The chicken was very greasy and seemed like older pieces and not fresh.

Friday @ 3:59pm Store 1701, 2813 Millwoods rd Edmonton AB [protected]

The chicken did not taste like KFC chicken and was very unsatisfactory.

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Terry 2023
Daniels, US
Jan 07, 2024 9:25 pm EST

On 12/29 @ 4:43 I placed an order at store #E320145 in the drive thru which included a 4 pc chicken tenders combo with Buffalo rance dip. My drink had no ice at all and was warm, the chicken was very dry and had no sauce. We also ordered a famous bowl which was fine.

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Bruce Warman
Bowling Green oh, US
Jan 09, 2024 9:30 am EST

don't have these issues at other stores

cashier was excellent

sides great

don't answer phone only manager why

cooking oil old stunk

biscuits old hard as rocks

product greasy cooking temperature to low

45 minute wait why

they never have extra crispy

30 years and always have had problems at this store

warmanbe@wcnet.org

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Pete Fike
US
Jan 14, 2024 8:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

KFC/TB restaurant #G135890.Ticket #1329. Ordered tenders meal at drive thru, arrived at my destination to discover the worst tenders I have ever purchased. they were more like nuggets and dry and overcooked. also asked for 1 kfc sauce and 2 bbq, recieved all kfc sauce.

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Nontando Owami
US
Jan 20, 2024 7:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I payed using a voucher and the money was deducted on my voucher however I was asked to pay cash but the transaction is showing. I’d like to get my money back.

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Samuel Stubbs
US
Jan 28, 2024 2:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Larne kfc never sent my cookies with my order, told me to ask uber for a refund which they are refusing to refund. People just can't steal money and not provide a service or rectify the issue. I feel robbed

Samuelstubbs3@gmail.com feel free to contact me

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Glad im not seriously ill
Auckland, NZ
Jan 28, 2024 8:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

On Thursday 18 January I purchased a boneless chicken box meal. On opening a piece of chicken it was obvious that all the 3 chicken pieces were raw. This could have caused serious health issues, food poisoning and thank goodness no children were allowed to eat it because I noticed in time. I have photos of the chicken pieces.

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Jyot sna
Auckland, NZ
Feb 08, 2024 12:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

So I ordered veggie burger from otahuhu store by uber eats and instead of getting the veggie burger i got chicken burger it was very disappointing as I finished my work and was very tired and thought of getting burger from kfc coz i really love veggie hash brown burger but got nothing but disappoinment. Its from

Otahuhu store

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Zurayda
Capetown, ZA
Mar 06, 2024 7:41 pm EST

I purchase kfc on the 27/02/2024

Tge chicken was burnt the chips was literally black the mash was burnt and the coleslaws sell by date has scratched out and changed on the tub, I waited almost an hour for my order but I couldn't enjoy my food, it tasted like it was old ND just refried!

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Lee Richardson
US
Mar 17, 2024 3:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Saturdat between 8 &9 PM my daughter bought dinner at your Wake forest, NC location ! Long story short ! The woman working the window, stole her debt card and she and the manager said she didn't ! She contacted her bank yesterday 3/10 and it was used at that locaation, less than 15 minutes later !

Already filiong a police report !

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Jirden Mcinvale
US
Apr 01, 2024 10:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

been working for kfc for the past month or so and it is a hassle getting paid...i have to call and call with no help...0 customer servioce...good luck...with every payday i have to go through this...the pay is definitely not worth the hassle

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ShaunScherrie
US
Apr 07, 2024 9:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Store 518060 - On 4-1-24 about 1:30 we placed the order they did not give a receipt. Spoke with Maggie/ manager

Concerning bad food we ordered a number 8 3 piece big box and got sick the food gave us diarrhea. She apologized. This store needs to be evaluated.

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Bonnie M Muhaw
US
Apr 29, 2024 1:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Received a double order of sides that I did not order.

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Tina Phethen
US
May 12, 2024 4:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bed attitude

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shortykab
Mountain Home, US
May 25, 2024 10:42 am EDT

AT 5:54 pm on Wednesday May 15,2024 I was waiting for my food, and I saw one of the crew members open a bag of instant potatoes with her teeth. That is so wrong in lots of ways. She saw me watching her and just shrugged her shoulders.

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Treharn
Girard, US
Jun 08, 2024 8:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Went to KFC #J625192. Drive through 3717 Belmont ave Youngstown ,Ohio ticket #1879 on May 26, 2024 Cashier was De'sire. Ordered 2 three piece all white meat combos. Got home both combos were dark meat. No straws, no butter, no utensils. Chicken was ok really prefer white meat.

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jack may
US
Jun 16, 2024 1:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We ordered the 8 piece dark meat and got shorted one piece and one old burnt piece. We were already home so we did not drive ten miles back. But your chicken at this place is always very good.

TKT 3969 Restaurant # G979021, 2024-06-04

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Martyez1
Farmington, US
Jun 16, 2024 2:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just went to KFC in Rochester drive through asked if could have a minute about a minute went by and the lady said I was taking up her window time no cars behind I ended up at Wendy’s

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Sipple
Wilkes Barre, US
Jun 27, 2024 12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ordered tuesday 8 piece special - asked for NO DRUMSTICKS - received 4 drumsticks - no breast, no wing very disappointed - would like a replacement

CYNTHIA SIPPLE, sipplecynthia53@gmail.com kingston location, 6/18/24 drive thru at 3:30 pm

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DAJ C
US
Aug 10, 2024 7:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kfc 110 heritage drive newberry sc storel765009

wrong order got sick and 14 p meal slaw mash 6 bisc. Was ordered

recived old chicken old frys 6 old biscuits

coupons not honored

not happy sick,

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