Maytag
Reviews and Complaints

I am so disappointed in this dishwasher- paid almost $800 at Lowe's and less than 1.5 years later the motor went out. Now slammed with a $375 bill to fix it. I will never buy another Maytag appliance . It would seem that for the price of the item that it would have had better dependability. So disappointed . Maytag needs to better provide quality on it's appliances

Purchased on 8/1/2019. Nothing but problems! Leaking, takes up to two hours to wash and get thru rinse and spin due to ofb! Load size, doesn't matter! I messed with it too long before asking for help. I have had to by pass the rinse and spin in the wash cycle, let the machine wash go ofb, re-arrange the load, set to rinse and spin. I have called the maytag complaints department twice, and tried online chat. Not happy! I want a new machine! Maytag should last longer than 9 months!

What a joke! I bought a new maytag about 2 yr ago as a replacement of my old frigidaire with all the sensors and junk on it. What a joke! My dad has the older style without all that junk and when he passes I will get it and will have a repair man to fix it as long as possible. When a power surge happens I have to go thru a big ordeal to get it to boot up. About 6 steps. Then it wont even completely wet the clothes on normal water level. We found that if we trick it by setting it on deep water cycle that it does wet the clothes. They are not more efficient because under those circumstances the washer uses more water and electricity. It takes nearly 2 hrs to do a load. Ridiculous! I could do a load with my old figidare washer in about 30-40 min. I had it for over 20 years. Wish I had it back. Didn't know about the new lousy ones. I highly recomend that if you can find a old style washer used and in good condition get it and when it needs repair call a repair man. You still will be happier and lest frustrated.
Whoever says these washers are good and efficient doesn't wash much clothes.

Only had washing machine 2 years.. Repair man came out and it would cost 500 to 600 to fix.. More than the washer cost.. He said it needs nut lock shaft/cam assembly and gear case along with new belt.. Very upset with maytag people not trying to help at all... Do not be fooled on the tag that says 10 warranty.. It does not mean a thing to them.. Never had a washer machine break down in 2 years maybe 5 or more.. So what I am saying is do not buy whirlpool maytags.. Washers is no good.. This is one upset customer.. God will get back at you in so many ways.. Thanks for nothing maytag...

I bought a maytag washer in 2/18 from Walmart. As of 1/20 it began leaking and making loud metal on metal noises (aside from the normally existing metal on metal grinding noises that occur as part of the design of this machine). Now it no longer works. I had a service tech check it out ($125.00) and he said it basically needed to be rebuilt. Needed motor, transmission, pump among other parts. I spoke to maytag service dept and they said maytag would cover costs of parts in good faith but the cost of labor and diagnosis was for me to pay ($350.00 in total). The machine is barely 2 years old. Why should I have to pay $350 for a faulty machine?

My machine has been serviced 3 times and even has a new drum. It will not spin again. The machine is less than 3 years old and I absolutely cannot believe that it has been serviced as often as it has and just broke again within the 90 days of being serviced. Absolutely ridiculous for all of service calls expense I have incurred for such a new machine. Machines on your website are to last at least 10 years. I feel that we have a lemon of a machine and no amount of repair will get it to work effectively unless I wash two pieces of clothing at a time. My service call have been documented and the appliance repair service that Maytag uses has the service call request. I plan on calling tomorrow to schedule another service call. How many times does an appliance have to been serviced before it as actually replaced with a new machine. I will never purchase a Maytag again. So very disappointed at the quality of the machine. And no offer of replacement by Maytag.

Have a Gas range/oven MGR8775AS. Works well except...

Control knobs are plastic with a silver foil coating and the coating came off when we soaked the knobs in water with hand dish soap. this should not be the case as this should be an expected method of cleaning the knobs. Clearly these are defective with respect to standing up to reasonable use.

I would like five replacement knobs suitable for the range/stove I have.

I agree with the complaints I have read online about this washer not putting in enough water to wash clothes. I bought mine Nov 2016 & hate it Will be buying new washer this spring. That's a bunch of crap about the water coming out like a shower over the clothes because it doesn't put enough in it to wash clothes properly period & why would you use the deep wash cycle for just a few clothes? My dark colored knit type dress pants come out with soap stains still on them EVERY time I wash them even when I use the 2 rinse cycle & I am using the correct type of detergent & not overusing amount of soap. I always had Sears Kenmore washers & my last one lasted 28 years with only 1 minor repair. This thing is junk.

Maytag dishwasher only three years old. Motherboard and wires starting melting. Had our electric company ins policy on it and they said its gone, throw it out. Glad we were home or our house would have burned down. Maytag should repair this as it would cost us just as much as a new appliance. We are seniors and cannot afford to replace or to hire a repair man.

Bought this machine 4 years ago because Maytag had a reputation for being the best. I have to say after the problems and unreliability issues we have had with this machine, as well as the company's unwillingness to take care of it, we will not consider buying another product from this company. Enough is enough. Drum has been replaced twice and it still doesn't clean well.

I bought this washer 1 yr ago from Lowes. The first service was in Sept. Since that time I have had 2 boards and a door lock replaced. Your Customer Service can do nothing but keep sending service out to see the washer. We have one service provider. Every brand can have a lemon and this seems to be yours. Please fix or replace. Replace would be better. What a shame for Maytag to have sunk to this reliability.

Maytag MVWC565FW1 has never properly rinsed my dark loads. I have used Tide Pods and tried liquid detergent also but my darks still come out with white residue or pods not dissolved. I have tried all water temps, settings and levels and have cleaned the washer numerous times but no good. When I contacted Maytag before they basically said nothing more could be done and sorry about my luck. I am not happy with this machine and have not been since day one. I had this professionally installed 11/1/18 and have had trouble from day 1 I HATE THIS MACHINE.

I purchased this washer a
Year and a half ago. I have had several Maytag appliances in the past and loved them. When my washer went out I got a Maytag and didn't purchases extended warranty because I've never needed to. Last Maytag I got fifteen years out of. Here I sit with a dead washer that is sixteen months old. First cold water would come in because control panel not functioning right so I flipped water line into it so I could wash with cold because part cost $300. Washed a load of cloths today and agitator broke off base of tub! What's happening to Maytag? I need a washer!

Brand new and used less that 4 months and the stainless panel on the front around the window starting to come off. A tech said it's put on with something like double faced tape. Seriously? VERY POOR QUALITY. Then door was so hard to open and shut and would have a loud pop. Repairmen comes out and stated it is the spring and hinge and ordered parts.
They came and I went to use oven and the door falls off. What a piece of JUNK ! Repairmen will be here in 4 days. I have to prop it up with the box the parts came in and has to stay like that until it gets fix

January 14, 2020
Today I'm writing you because I'm terribly dissatisfied with the Maytag Bravo Washer (MVWB855DC) and dryer (MEDB855DC). I purchased the appliances from Lowes on June 24, 2019. Immediately after, I noticed issues with laundered items such as, some items not wet thoroughly after wash, residue and/or lent left on clothes, clothes not cleaned and seemed rough after spend cycle. I first attributed it to laundry pods. I started using laundry pods because I figured it would be more convenient and cost efficient. When I ran out of the pods I switched back to liquid detergent, thinking that would solve my laundry issues. So over the next couple of month I tried, washing smaller loads, using less detergent, washing on different wash cycles and temperatures. Nothing changed the issue. Five months after purchasing, I filed a service claim with Maytag. I was frustrated and didn't know what else I could do. A service technician from Solar came out and diagnosed washer with a malfunctioning drainage pump. I was like "how is that so, the washer is only 5 months old and I wash twice a month". The repair guy assured me that it wasn't my fault, "sometimes it come from the manufacture that way". As of today I'm still having the same issues, it doesn't matter if I was 20 clothing items or 4. I'm a nurse, I washed two navy blue scrub sets and a jacket, it was ridiculous the amount of residue, lent, and roughness of the items after the cycle was complete. I'm finding myself using more water and more energy, double rinsing and still having lent. I also use the clean washer cycle when prompted, and even once or twice after a couple loads of bedding. Now I need to file another service claim because of a chain sound during the spin cycle. Can we please find a resolution to this issue? Can you please replace the washer with a different model? It's sad I'm still paying on a product that I really do not like 
Signed,
Keishandra Houston

Purchased a brand new Maytag commercial set at Lowe's on March 9, 2018. Tech came charged $115 to diagnose and said We needed a new computer and to repair was $565.
Called Maytag sat on the phone for 20 minutes
Nothing they can do. So, disappointed in this company and their products. Now. I'm going to replace both!
JUNK DON'T WASTE YOUR MONEY!

Dear Maytag,

I am writing in regard to your Maytag Centennial washer with the 10 year warranty, model #MVWC415EW1. In the fall of 2016 my daughter and I needed a washer. I have always bragged about Maytag and the lonely repair man and that Maytag's appliances are the best. My daughter seen this washer on sale at Menard's and purchased it. A couple of weeks later, on Aug. 23, 2016 I purchased the same washer as my daughter, Amanda.

Less than a year I had to have some maintenance done on my machine but it was still under the one year warranty so it did not cost me anything. However for the last year it has been making the loudest noise when it goes through the spend cycle at the end. It is so loud I am embarrassed to wash clothes when there is anyone else in the house.

My daughter's washer did the same thing but it quit working at about 20-24 months. She has three little kids, going to college full time and working part time. She could not afford to have it fixed and had a friend give her their old one about a year ago. Now the old used washer, from her friend, is giving her problems. She still has your wash machine but cannot afford to fix it. If you need her information I will get it.
I am so disappointed in your washing machine. Consumer reports claim that most washers should give you 8-10 years. Yours didn't give either one of us three years of good service. Yes it comes with a 10 year warranty but the labor cost 200-500 to fix and only covers the drive motor and wash basket side walls only. We only spent $350 when we purchased it, so it doesn't make sense to spend that much to fix them.
I read that the issue could be the ball bearings and that is one of the hardest things to fix because the whole washer has to be taken apart. I realize it could also be the drive motor, which would be covered, but the labor would still be almost what we put into the washer.

Since my daughter needs a washer now, I purchased a Speed Queen washer. It comes with a 10 year all parts and labor covered. I spent more money but if it is dependable, like the old Maytag's use to be, it is so worth it. I am going to give my washer that doesn't work very well to my daughter because she has to have something as soon as possible to help her and cannot afford to fix her old one. Mine will at least wash clothes.

My faith in you and your appliances is next to gone. I am writing you to see if you would at least help my daughter and stand by your product for her. In my life time, Maytag was always the best. It looks like that has changed. However, your service, commitment and pride could still be what I remembered growing up. For this reason, I am writing you. Who would want to buy an appliance that last only 2-3 years? Sometimes you get a dud but for us both to get one, that seems kind of unusual to me.
Hoping to hear from you soon.

Sincerely,

Sheri Mueting
683 K Rd.
Corning, Ks. 66417
[protected]@yahoo.com
[protected] cell phone
Best to email because I do not always answer unknown numbers.

I've had this washer for 2 1/2 years I believe. Have tried adjusting to lower water level but have remained extremely unhappy with quality of product output. Have resorted to adding buckets of water to laundry load to ensure clothes are all wet. Do not like white residue and only dampish clothes after cycles end. They are NOT as clean as they should be. Unacceptable! Would never buy this washer again. It says MCT Maytag Commercial Technology. I have gladly told everyone I know not to buy this washer.

What happened to the Maytag quality we once knew? ? ?