Sonic Drive-In
Reviews and Complaints

Sonic Drive-In Customer service

Receipt 245 - August 23, 2020 - 12:47pm - 4260 West Flamingo Road, Las Vegas, NV 89103 Good morning, I'm writing in to complain about the level of service I received while in Las Vegas over this past weekend. I treated a group of cheerleaders to lunch and they'd chosen to eat at Sonic. When I ordered the food for the girls, the order taker was extremely...

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Sonic Drive-In Service

Order a bag of ice at 3:05 p.m. at 3:15 it appeared on the screen at 3:30 still haven't received my ice. But both cars on the side of me order and received there food and left. I ask the young lady who pass me I still waiting on my ice. Oh I will get never came back so I left. The service suck. Call store 15 times no on answer phone. I will never visits that store again.

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Sonic Drive-In Service and ultimate meat and cheese breakfast burrito

At around 10:00 am on 8/24/2020 I arrived at 1312 Wabash Springfield, IL 62704. The vehicle ahead of me was waiting at least 5 minutes to be waited on. I yelled at him and asked if anyone was going to wait on him. He yelled back they have him on hold. They must of heard the conversation cause they finally acknowledged him. He told them forget it, he'll go...

Sonic Drive-In No gravy

Sonic Drive-In Cashier/order taker

Seems like girls first day on the register with absolutely no help or training!! Stall #11 at 3 55 pm on a sunday. She knew nothing about the menu and has a terrible attitude. I do not know the girls name. I haven't even received my order yet but the ordering process was ridiculous!!! When the food did show up it was cold and took the waitress 3 trips back and forth to accumulate the whole order.

Sonic Drive-In Food was disgusting!!!

I used my Sonic app to place my order at 715 Center Drive Lansing, KS 66043 Phone number [protected] Check # 219 Reference ID [protected] I ordered combo double bacon cheese burger Large onion ring Rt 44 Unsweet Tea 2 Corn dogs 4 mustard packets The burger was not editable, the patties are dry and shriveled up and cold, the cheese was not melted and the...

Sonic Drive-In Restaurant

I placed an order through the sonic app on 08/03 and was charged for the meal but no meal. The manager at the store informs me that I would have to call customer service in order to receive a refund. Ok, I'm mad as hell!! How the hell can they not refund or honor a meal ordered through their app. Needless to say, I called the # and was advised that I would...

Sonic Drive-In Complaining about the wait time waited 45 minutes

On 7/19/2020 visited the Sonic in Cheyenne Wyoming on South Greeley Highway at 7 p.m. There's only two people working I waited 45 minutes for 3 shakes I wanted Sonic Blast didn't have them, I feel bad for the employees they did their best they were very friendly just the way it was very horrible I didn't want to leave to go somewhere else because it wa...

Sonic Drive-In Service

I went to the store in idaho falls off of yellowstone highway. Parked at a stall, decided what I wanted, pushed the button. Sat and played on my phone for 10-20 min. Nobody [censored]ing talked to me!!! When I looked over I noticed the button cycled back to the screen "push the button when you are ready to order" [censored] that! I'm not waiting if you won't even talk...

Sonic Drive-In Shake wrong

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Sonic Drive-In Waiting

Sonic Drive-In Customer service

Yesterday I had the misfortune to go to the sonic on north green oaks in arlington, tx. I have been a very frequent customer there and go multiple times a week, I always order a route 44 cherry limeade with xtra cherry and xtra lime (the way you used to make it, not the anemic way it is made now). I turned in my usual order and paid on the screen with my...

Sonic Drive-In I asked for a large strawberry milkshake and I didn't get it I got foam type of shake with no strawberries and no ice cream

June 9th I went to Sonic in Calhoun Mississippi my receipt is number 309.I ordered a large strawberry milkshake for $5.59 I ordered a medium lime Cherry Frozen limeade for $3.29 now half price for $1.65, I got a free watermelon Red Bull slushie for $3.99 and then they took the $3.99 off so it was free.I drove away drinking one of my slushies going to eat...

Sonic Drive-In The fact we had molded fries, and messed up an almost $60 order.

My mother in law, her friend, and 7 kids went to the Sonic here in Huntsville, Arkansas. They spent about $57, and had told me two kids meals were wrong, and my mother in law's order was wrong as well. And there were molded French fries with my kids' food. I had called the sonic and told them, but the woman got rude with me and insisted that their fries were brand new.

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Sonic Drive-In Customer service

In Abq., I go to the one at San Mateo/McLeod. I try to order from the patio when someone comes out and says I need to use one of the car ports to order. 5-29-20 Two days later, I go to the one at Central/San Pedro. I try ordering from one of the car ports. The lady refuses to take my order because I am on foot, and because I do not have the phone app. I...

Sonic Drive-In Check 358 at sonic store on dell range cheyenne, wyoming.

On May 30 2020 at 434 pm my wife and daughter went to the Sonic to get something for dinner. Upon their arrival back to the house, they discovered that the order was wrong. The Hamburgers were just sloppy and the first thing I asked was were they busy! My wife and daughter said they were not, I asked the girls to go back and make sure they had the right...

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Sonic Drive-In The manager reko

The manager has hes wife coming in telling employees what to do and hollering at them and disrespecting them and his wife is not even a employee of sonic her name is Sandra and she's not in a uniform she's in plan cloths I feel if she is not a employee she shouldn't be in the building or telling employees what to do at all thank you for looking into this matter

Sonic Drive-In Sonic app not working

I am a school teacher and tried to order on app for classroom of 20. Sonic app stated it was having technical difficulties. Drove to Sonic to order using App. Still not working and was told it was down. Attempted to order showing phone with app. Manager was hateful and staed she had no magic button to push and she wasnt a computer expert. I will no longer...

Sonic Drive-In Worst service and management ever

There's a sonic located in Fountain, Colorado Springs. I waited in the drive up machines for 20 minutes with zero service. I actually go through here quite a bit, and it amazes me how that place is run. It's like a bunch of five-year-olds trying to work. I've been to other sonics and I have never encountered this except at this particular sonic they are just the worst in the whole world

Sonic Drive-In Servers endanger health and life of customers!

I wish I could give this cesspool a negative rating. I went to the store on Manchaca Road just north of West Slaughter Lane in South Austin, Texas last night. After long wait, the server came up to my window less than 3 feet away with no mask!! Are you kidding me? Disgusting disrespect and irresponsibility! In shock, I left quickly and threw the bag of food...