Taco Bell
Reviews and Complaints

We went thru the drive thru at 1221 Oakland Blvd in ft worth texas. We ordered 2 of the Grande double beef nacho boxes. They were not eatable. They had no beef on them just beans, little cheese, guacamole and pico. And it was only on top of the stale chips. Nothing under the chips. The guacamole tasted soured and was brown. I am very disappointed in taco bell. We could not even take them back because we do not have a vehicle a friend took us to pick it up.

Hello, the day 5/18/2019 my husband and i we went to the drive thru i Elkton MD Taco Bell 002298, 110 E Poulasky HWy, we spend 20.30 $ of food .When we got home, of course we was ungry and happy to eat what we choose, BUT when we open the food, we was very dissapointed .The 2 Grande Nacho BF BOX, the nachos was taste very old mix with a couple of fresh one, it was suppose to have meat, cheese, and a lots more stuff like you see in Tv, well is not at all, have almost nothing, later i order a Chalupa Beef Sup, more dissapointed, few lettuge little tomato, little beef almost nothing, my husband got 2 nacho cheese DLT, what can i say, to taco whit almost nothing and the taco OLD .Im very dissapointed, in Tv they show you one thing, later you go at the store buy, go home and have this surprise .Need to have more good manegers, and good workers, people like me, we pay for the food, we work hard for the money, but is not good you sell old food and just a little .This is happen to us, but i wonder how many people have this surprise when they got home .I love Taco Bell, But please make it better if not you will loose customer .Thank you THis is my email if you will respond to me .[protected]@outlook.com Thank you

I followed all rules and protocole and I am a manager please call me at [protected]. I was at work and a employee caled me a pedifile so I called him a girl which the employee is gay and dresses like a girl. And so the employee threaten meand went back to work. I later was ask to have a private conversation with the mom she yelled at me and threaten me mutiple times so I said k and went back inside. Two dayes later I was told I was fired no reason no conference so please help me and thank u

I love ataco Bell, but LATELY, I don't know WHAT is going on in Phoenix, that they can't make a simple tostada. It used to come with a good portion of tomato, cheese, and lettuce. I went to two places, and I'll give you a photo of what I got. I had to ask for extra lettuce, which should have been the regular portion. Maybe your franchisees are on the cheap side. From now on, I'll make my own.

Dear Taco Bell,

I AM SO DISAPPOINTED IN YOU! Why did you take away the empanadas?!?!?! Please bring them back! You already barely have any dessert and now you take away the best one you have on the menu! This is ANARCHY! Please reconsider your terrible decision and bring it back! It's ok we all make mistakes.

Sincerely,
A loyal Taco Bell customer

Hi.
I ordered a taco supreme & burrito supreme meal 2 hours ago.
This is the first time I've ordered from this location for I just moved to this area.
I asked to have extra cheese & extra sour cream on the burrito. I paid $.60 extra, not including tax.
When I got home and started eating,
I noticed there was barely any cheese & one bite of sour cream on the very last bite of the burrito.
I've eaten at different locations, ordered the same (the extra cheese & sour cream) and I've always got what I asked for.
I'm not too happy paying for something I did not get

Went to Taco Bell can night and got a chalupa Box and it was the worst experience of think I've ever had in any situation of going out to eat it was absolutely horrible the chalupa was cold and like rubber same with a crunchy taco in that 5 layer burrito was nothing but a big pile of beans it was disgusting the whole thing couldn't eat any of it I'm seriously considering never going to Taco Bell ever again over this deal absolutely horrible biggest waste of money I've ever spent

Drove up to the drive through window, woman dressed in regular clothing, placed her arm out the facility window to take my debit card, there was a gap of 6-12 inches between her hand and mine, she did not attempt to reach further for my card, so i reached as far as i could to hand her my payment, then when she returned my card to me, once again she just extended her arm out the window not attempting to hand me the card, i then said to her "aren't you going to reach?" she said "reach out of the window?" i responded "yes whatever it takes" she said "no" and shut the window in my face, then when handing me the purchase she again just comfortably extended her arm outside the window without reaching the food to me, i had to over reach again to reach my purchase from her hand.
I called the store to submit a complaint and it turned out that she was the manager. This is very poor customer service! and a manager with a poor servants attitude. She has no business being in customer service

May 15, 2019. Ordered 2 bean burritos and 2 double decker tacos. How hard is that? The drive-through screen was correct. I received 2 Frito burritos instead of the bean burritos. No one else was in line when I placed my order. I went back to the store and left my food at the drive-through window along with the $7.56 I'd paid.

The employees at this store are not happy to be there. And guess what, neither am I any more. No more Taco Bell. I've had enough.

5418 Kings Center Way, Mason, OH 45040

I went to taco bell. I ordered 3 soft taco supremes, pintos and cheese. 3 crunchy tacos with cheese and sour cream and an order of black beans and rice minus the black beans because my son likes the rice only. I asked for alot of hot sauce. They gave me all mild sauce not even 1 hot sauce. My sons crunchy tacos had tiny bit if cheese if ya want to call it that, no sour cream. I have not been to this taco bell in a long time because they always mess up. I saw on facebood that they were better now. No not at all. The date is may 14, 2019 here is the store details... Taco bell 004530 21700 ecorse rd taylor mi 48180 phone number [protected] order # 360887. When I pulled up nobody was in the drive through. So they were not busy at the time at all. Also my son tried calling them but it just wrang and then he called back and it was busy. My email is [protected]@yahoo.com.

I just brought this box at the store number 028274 order number 262570 in bossier city, la and there is not even as much meat on it as it is on a single taco! If you are gonna give people a box of chips you need to take this off the menu!
I work hard nd when I get back to work this is what I find in the box, chippppssssssss! I dont have time to tke it back! I want a refund!
My email is [protected]@yahoo.com $5.00 plus.47 tax= $5.47

Mailing address: 1155 ngi road
Minden, la 71055

Went to tacobell to get me and my wife an kids something to eat and this manager with a blue shirt she never gave her name but she opens the window to the drive thru an a strong smell of weed hit me she looked toasted like she just got done smoking weed inside the building cause the smell was fresh I asked for corporate number she replied they dont have one cause they are franchise this is the 2nd time I seen her looking smelling like weed the first time I seen her coming from behind the dumpster I walked in behind her the smell was strong I reported her nothing happened so either I see something changes or im takin this matter to baynews 9 or something higher she is very rude I think she should be fired immediate

5/12/19 at 12:56:45pm in King City, CA

I ordered a Double Tostado with steak (Invoice 249858, store 026126) and used my credit card with a donation to total $3.00. When my tostado arrived there was no steak and I asked and the guy said ok, just a minute. Then he said that I owned more money for the steak. I said OK, and he said that will be $1.31, (Invoice 249859) I paid cash, so I paid at total of $4.31. I said that can't be right and the guy said the the double tostado with steak was $2. 63 plus .30 cent which would have been $2.93 plus tax.
It is a small amount of money but to argue me when they made the mistake and charge the wrong amount of money---had me fuming! It ruined my meal!
Just thought Taco Bell would want to know...

I have been sitting waiting for my food for 35min. There is absolutely 0 speed to their work. They Dilly dally and mess around. When I ask they just say "it's coming" which an attitude. I don't wait this long at Red Lobster where the food isn't sitting in a warmer. Location: 608 N Main St. Blacksburg, VA 24060. Order 257008. This isn't my first complaint about this place but they have hired a whole new staff. Nothing changed.

3595 south Durango ave. Las. Vegas nv
Ordered large order from this location on 5/8/19 26 total items. Was told by young lady behind counter order was checked and complete. Should have known better but I trusted them to check order. Not only that but I went inside because the order was large and didn't want to inconvenience the drive up customers to make a long story short I got home checked the order and found all 6 crunchy tacos missing. I went back to the store and told the gentleman behind the counter the trouble and was told we will take care of this. I received my tacos without so much as a sorry or kiss my what or what ever. I've had minor trouble with this store in the past but I can guarantee that I will not have any trouble in the future. I can do without tacos from Taco Bell in the future

So, against my better judgement, I had my asst pick up tacos for my office at Taco Bell today, 5-8-19. I don't care for beef so always order chicken.
These tacos were what I consider to be a chicken canned dog food, looks and smells the same as what I give my dogs. Actually their dog food looks more appetizing! This stuff in these tacos was a disgusting smear of soft,
pasty brownish goo...Yuck! I am used to the nice chicken tacos at Del Taco...They are actually pieces of chicken in a mild, tasty light sauce. Someone needs to go and eat these awful things at your restaurants, experience what they really are. I hope your stomach turns like mine did when you are hungry enough to actually eat the whole thing. Never again for me! Back to Del Taco with bells on! Liz Thompson, Las Vegas NV

At the beginning the customer service was good, but now they're extremely rude! They argue with customers & they NEVER get my order correct?They're all kids with attitudes They all need new training my goodness..The only reason I haven't stopped going is because it's the only Taco Bell in my City. If it's not them getting my order wrong it's the drive-through person giving me attitude. It's happened so many times and I let it slide but something has to be done now. This is crazy how they still have jobs? This has happened way too many times to not only me but my family .