I live in Mauritius and my husband was travelling to SA for a short business trip. I placed a Takealot order for a few items. After placing the order and checking the date of collection, I was informed of a delay. I cancelled the 2 items that were causing the delay and proceeded with the order so that he will be able to collect before leaving SA. He collected the items close to his return and upon return to Mauritius I saw that the jawbreakers my kids were so eagerly awaiting and that I ordered a bulk pack times 2 was not like what was advertised. Advertised in the picture on the site and in the description which I carefully checked before deciding to order were: '48 X 16.52 g Assorted (Fireball, Sour, Strawberry, Tropical, Blue Razz, Ice Cream, Blackcurrant & Watermelon) Twin Pack Jawbreakers with bubblegum center.'
What I received was the Jawbreakers in only 3 flavours; Fireball, Sour & Strawberry and not the 8 different flavours advertised.
I'm disappointed that I did not receive what I thought I was ordering that which was clearly advertised and my kids are even more disappointed since we are unable to return it.
Desired outcome: Please refund
Confidential Information Hidden: This section contains confidential information visible to verified Takealot representatives only. If you are affiliated with Takealot, please claim your business to access these details.