Menu
For Business Write a review File a complaint
Albertsons Customer Service Phone, Email, Contacts

Albertsons
Reviews and Complaints

www.albertsons.com

Learn how the rating is calculated

1.2 9 Reviews 524 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Albertsons Complaints 524

ComplaintsBoard
R
5:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Albertsons not accepting cash on third shift

1:20 am 8//1/2019 I went to the Albertsons farther away because it was open 24hrs. I was told there was no cash back or cash transactions. Their reason is the person who was responsible to fill the tills didn't fill them. I shop mainly at Albertsons. I couldn't believe they wouldn't take cash. Who's running things in that store if they can't remember to fill the tills? The store needs cash to stay open and provide change or cash back if needed. Oy vay, what is the world coming to.

Read full review of Albertsons
Hide full review
ComplaintsBoard
D
12:17 am EDT

Albertsons customer service

Dear Valued Customer,
We value any and all feedback. In an effort to better serve our customers, we are redirecting all email communications through our webform.
Please note this email address is no longer monitored. Please submit all communications to the following link.
Thank you.
----- [protected]@yahoo.com Wrote -----
----------------------------------------------------------------------------------

This comment was submitted by Gregory Sawa at 7/31/2019, 8:16:34 PM
Banner: safeway
----------------------------------------------------------------------------------

Customer Information
----------------------------------------------------------------------------------

ContactMethod: email
SelectedInquiryType: Comments & Questions
City: MONEE
State: IL
Country: US
Comments: Dear Valued Customer,

We value any and all feedback. In an effort to better serve our customers, we are redirecting all email communications through our webform.

Please note this email address is no longer monitored. Please submit all communications to the following link.

Thank you.

----- [protected]@yahoo.com Wrote -----
To say the very least I'm pissed off, because I don't know what caused me to suddenly be singled out, whether it's because I enjoy price comparison or sometimes just wandering around checking out certain items for future meal ideas or purchases. I've had enough [censored] being singled out my entire life because of my height, without some little piss ant getting me told I was no longer welcome for grocery shopping. I didn't steal anything and I sure as [censored] didn't do anything wrong or illegal. But if this is how you treat customers, [censored] you, I'll take my business elsewhere.

Sent from Yahoo Mail on Android

On Wed, Jul 31, 2019 at 3:50 AM, web.comments@albertsons.com
wrote:
Dear Valued Customer,
We value any and all feedback. In an effort to better serve our customers, we are redirecting all email communications through our webform.
Please note this email address is no longer monitored. Please submit all communications to the following link.
Thank you.
----- [protected]@yahoo.com Wrote -----
----------------------------------------------------------------------------------

This comment was submitted by Gregory Sawa at 7/31/2019, 2:47:42 AM
Banner: jewelosco
----------------------------------------------------------------------------------

Customer Information
----------------------------------------------------------------------------------

ContactMethod: email
SelectedInquiryType: Comments & Questions
City: MONEE
State: IL
Country: US
Email Address: [protected]@yahoo.com
Address: 25724 s hoover st
Zip/Postal Code: 60449
My Mixx Phone Number: [protected]
Last Name: Sawa
First Name: Gregory
Comments: I have been a long time customer of the jewel osco off of Nelson in new Lenox il and up until recently, I wasn't aware anyone could be banned for shopping. I frequent the pharmacy once a month because I require 14 prescriptions and do a little shopping while I'm there. Up until two days ago anyway, I had a cartfull of stuff and I headed to the pharmacy to ask about my testosterone shot refill, they told me it was going to be $182, so I said hold on I'm gonna go call the insurance and Dr and see what's going on. Whereas as soon as I stepped outside I was greeted by 2 police officers, asking me where the basket of groceries were. I said I didn't pay for them yet, do you expect me to steal it? They informed me that certain members of management, short fat and buzz cut hair cut, had been watching me lately, and accusing me of shoplifting. Which floored me because I'm only in there when I refill my prescriptions, and that it was noticed that I brought my own bags with me. As I tried to explain to the officers, but they wouldn't let me speak, just kept telling me I was no longer welcome on the property or the police would be called, I had a motorcycle accident last year, I tore both my bicep tendons in my right arm, one so badly that they couldn't reattach it. I have little of no strength in my right arm, so I have to do what I can to make things easier for myself. But it is what it is, I'm very disappointed with the whole thing. For someone who worked for jewel for 10 years to be treated like an [censored], I can see why Walmart is taking all of the market share of the business.
SelectedTopic: Store Experience
When Did This Happen?: 07/18/2019
Associate Rewards Card or Phone Number: [protected]
----------------------------------------------------------------------------------
________________________________
Warning: All e-mail sent to this address will be received by the corporate e-mail system, and is subject to archival and review by someone other than the recipient. This e-mail may contain proprietary information and is intended only for the use of the intended recipient(s). If the reader of this message is not the intended recipient(s), you are notified that you have received this message in error and that any review, dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately.
________________________________
Warning: All e-mail sent to this address will be received by the corporate e-mail system, and is subject to archival and review by someone other than the recipient. This e-mail may contain proprietary information and is intended only for the use of the intended recipient(s). If the reader of this message is not the intended recipient(s), you are notified that you have received this message in error and that any review, dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately.
Email Address: [protected]@yahoo.com
Address: 25724 s hoover st
Zip/Postal Code: 60449
Loyalty Card or Phone Number used at checkout: [protected]
Last Name: Sawa
First Name: Gregory
SelectedTopic: Store Experience
When Did This Happen?: 07/26/2019
----------------------------------------------------------------------------------
________________________________
Warning: All e-mail sent to this address will be received by the corporate e-mail system, and is subject to archival and review by someone other than the recipient. This e-mail may contain proprietary information and is intended only for the use of the intended recipient(s). If the reader of this message is not the intended recipient(s), you are notified that you have received this message in error and that any review, dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately.
________________________________

Read full review of Albertsons
Hide full review
ComplaintsBoard
G
8:53 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a customer for many years at this store. Lately 18 wheel trucks have been parking near the entrance to the parking Lot and lining up nose to rear, sometimes three deep. This morning there are 5 trucks (18 wheeler), 2 school buses, and a bobtail truck all parked near entrance to shopping center. I have almost had a wreck in past as you cannot see...

Read full review of Albertsons
ComplaintsBoard
T
6:22 pm EDT

Albertsons store director is a bully!

I overheard the store director of the lake worth Albertsons yelling at the baker. He told her she wasn't good enough. He pulled her on to the sales floor to yell at her. Other customer's and workers heard him. The poor young lady looked so mortified. It is a form of bullying for a store director to treat an employee that way. Something really needs to be done.

Read full review of Albertsons
Hide full review
ComplaintsBoard
F
5:37 pm EDT

Albertsons signature select protein chewy bar

Two days ago I was eating an Almond Coconut flavored chewy bar. I bit into something very hard, possibly a nut shell, possibly some foreign object inside the bar. I felt and heard my tooth move. I saw a dentist the next day and learned the incisor had broken near the base. It came apart during the exam. The tooth is a total loss. The dentist made a temporary repair. I will eventually need an implant to replace the tooth. This is the first time I have lost a tooth. It is not just painful. It is extremely inconvenient as we are on an extended trip and I will be unable to have a permanent solution for over two months.
I believe I should be compensated for my hard costs related to this product defect.
Please put me in contact with the appropriate person.

Read full review of Albertsons
Hide full review
ComplaintsBoard
B
3:29 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a patron of this store for 4 years and this store is deteriorating everyday. The store is allowing people to camp in the parking lot. I told a staff member about it again today and she was rude. She appears to be a new employee or manager as I have never seen her before. She was at the customer service desk. I also told her that the bag law wa...

View 0 more photos
Read full review of Albertsons
ComplaintsBoard
T
2:38 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got a call last week from Albertsons saying they had my wallet. So today when I was finally able to make it here they told me they threw my wallet away and all the belongings inside of it. Why even bother to call me if they were just gonna throw my stuff away anyways. That is so unfair. It's going to cost me a lot of time and money to replace everything...

Read full review of Albertsons
ComplaintsBoard
B
12:00 pm EDT

Albertsons banned from store without just cause.

I was banned from the Albersons at 840 W Hobson way for simply asking the coke girl to lunch . She reacted in a VERY unprofessional manner, then complained to the store director and got me banned from the store . I don't know what she told the store director but in court she lied extensively under oath . I walked up to the coke girl I said can I take you to lunch so we can talk . She overeacted furiouslyly . Outrageous she says, if you don't leave alone I'm going to go to the store manager and get you banned . I said ok ok I'm sorry I'll never bother you again . I hadn't said a single word to her from June 8 unntil June 26 . The only thing said to her on June 7th was I asked her age and she overeacted with fury in that instance also .

Read full review of Albertsons and 1 comment
Hide full review
1 comment
Add a comment
T
T
trump is a pile of manure
US
Send a message
Aug 13, 2019 8:28 pm EDT

she lied [censored] way to show off your reading comprehension skills . you are an ignorant brainless piece of [censored], you really hurt my feelings . go back to your [censored] pile . Bernie 2020, trump is a [censored] pile . . . sorry [censored] pile

ComplaintsBoard
T
3:32 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Terrie is very unprofessional and rude to the hourly managers and employees. She cuts hours in departments and when we are short handed she tells us welcome to store 106, but she is the person that cut hours. We tell her we need to take a lunch or a break, her response you can't if you're the only one in that department (as a reminder she cut the hours so...

Read full review of Albertsons
ComplaintsBoard
M
12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i have talked to the head of the deli department and the assistant and i have told them that i am getting burnt out on closing and the department head asked if i could do mornings during the week knowing my husband works from 4 AM to 3 PM and that i need to work mornings on the weekends instead of nights because i have two kids at home and i need to be home...

Read full review of Albertsons and 1 comment
ComplaintsBoard
C
10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Charlie 7-1-19, approx 6:15pm—-Not understanding the " digital couple" and asking for help this Manager/Assistant manager named Marla, she had created one of the most rudest encounters and was actually degrading me and starting laughing in front of other customers, I asked her why she was laughing and she deflected her answer and responsed it was due to...

Read full review of Albertsons
ComplaintsBoard
C
12:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Albertsons cashier rude beginning to get code for restroom as well as ringing customer

Dan S. 6/22/2019 I met him at the register to request the restroom password
He had a clerk attempt to open the girls restroom
After the several (3) attempts of not opening we attained the men's restroom
After the fact went to check out and asked the clerk his name "he stated you do not need to know my name his name is Ben so his name badge but stated you do not need to know my name!
I advised clerk I used to work for Albertsons in service deli he does not need to address me in such a manner. I will make a complaint to the BBB.!

Read full review of Albertsons and 1 comment
Update by Connie Barajas
Jun 23, 2019 12:36 am EDT

Still rude no matter what time and how many registers where open!

Hide full review
1 comment
Add a comment
M
M
mark henderson
Lafayette, US
Send a message
Jun 23, 2019 2:45 am EDT

Here is how it works. You address him in a polite manner, and he will address you in a polite manner. You do not need to know his name and telling you this is not rude. Also if the restroom won't open, what can he do? If you were still working at Albertsons and had the same issue with the customer as you would you like to be complained about. The restroom would not open so it is not his fault. Why blow this out of proportion? Why do you need to know his name? He did nothing wrong.

ComplaintsBoard
M
9:44 pm EDT

Albertsons hot food/deli

Went to store # 3417 and ordered a 8 piece chicken combo, the chicken was so over done it was hard to eat it looked as if it had been cooked twice and sat all day under the warmer and the potato wedges were no better, so so disappointed when I got home to feed my family only to find out it was practically an edible. I went to this store at a time when everything should have been cooked fresh at it was around dinner time. Will not get food from there again.
Rec#: 00341700804111906221733
Date: 6/22/19
Time: 17:32

Read full review of Albertsons
View 0 more photos
Hide full review
ComplaintsBoard
S
4:43 pm EDT

Albertsons pharmacy department

You have a very rude technician working in Alamogordo No 88310, she has been rude for the last two months and I have had other friends tell me the same I'm elderly and if I can't get this addressed I'm switching and telling my friends to as well, she to be nice now she's rude and obnoxious and I have complained to the Alamogordo store with no results I heard another customer say they think she is on drugs and well I can see how that might be since she is got a different attitude I just know her name is Melissa

Read full review of Albertsons
Hide full review
ComplaintsBoard
C
2:23 pm EDT

Albertsons bird droppings.

There is an area at the Albertsons in Carpinteria California where there is a lot of bird droppings it is also where the shopping carts are located outside. Needless to say this could spread disease and other things that could cause health issues especially for this that have weak immune systems.
This would also spread to the inside of the store via the carts that have been contaminated by the droppings.

Read full review of Albertsons
Hide full review
ComplaintsBoard
Y
12:18 am EDT

Albertsons produce employee

The old lady that works in produce joann or something is very rude i asked her for help and she shut me down and i can hear her talking bad about her coworkers and it is unprofessional for the work place do something because i always hear he being mean and rude shes bipolar or something but i dont like the way she talks to us guests and to her coworkers as well it makes carlsbads albertsons seem nasty i will never go back

Read full review of Albertsons
Hide full review
ComplaintsBoard
P
11:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Length of wait in the sliced meats section, was to long. Employees tend to always take care, of hot case. Waited, before all customers; were done. Then happened to glance, my way. Had been there, for, over 5 min. Even before, 2 of hot case customer, were in line. Happens all the time. There are 2 younger male employees, that do a good job... Everyone else...

Read full review of Albertsons
ComplaintsBoard
G
8:41 pm EDT

Albertsons chocolate chip cookies

Last week we purchased chocolate chip cookies from the Albertsons in Emmett ID. Each cookie from the bakery had one and a few maybe two chocolate chips in them. We purchased them for our road trip to Sun Valley area and camping. After one cookie we were extremely disappointed in the flavor and the whole cookie to be honest. While in Ketchum Idaho we stopped at Atkinsons grocery and bought some Chocolate Chip cookies from their bakery. They were absolutely amazing. Maybe you guys could learn something from them. I would be happy to bring some to your HQ so your management staff could make an informed decision. Honestly your chocolate chip cookies are horrible and you could learn a lot from Atkinsons grocery.

Respectfully
Gary Chuba

Read full review of Albertsons
Hide full review
ComplaintsBoard
F
7:42 pm EDT

Albertsons cedro the manager

Bought a 10lb bag of ice. Freezer was empty. Went to their CS desk and told an employee. He looked bewildered and asked a "manager" if they were out. The manager (Cedro) checks the same freezer that I just said was empty and says "yep its empty". Doesnt check in the back or call someone to check. He walks away and opens a register. I had to ask 3 times while im just standing there how I can get the ice. Finally a girl goes to the back and checks comes, without ice and confirms, yes, they have ice in the Back. So I go to the back with her to get the ice. Insane that a manager is that dismissive. Over a 10lb bag of ice.

Read full review of Albertsons
Hide full review
ComplaintsBoard
J
6:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was using Savon on Kenworthy for my prescriptions, well I found out that my job uses CVS so I had to transfer my scripts. When they finally transferred them they did not transfer all of them in which one of them is my Test strips because I am a diabetic an in stead of them when I called about it telling them they didnt send all my prescriptions in stead...

Read full review of Albertsons

Albertsons Reviews 0

Looks like Albertsons has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Albertsons, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Albertsons

Screenshot Albertsons
Albertsons operates as a grocery chain offering a variety of fresh produce, meat, pantry staples, and household items. They provide pharmacy services, deli and bakery goods, and online shopping with delivery or pickup options. The company caters to everyday grocery needs.
How to file a complaint about Albertsons?

Here is a guide on how to file a complaint against Albertsons on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Albertsons in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Albertsons. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Albertsons on ComplaintsBoard.com.

Overview of Albertsons complaint handling

Albertsons reviews first appeared on Complaints Board on Nov 5, 2007. The latest review Attitudes and disrespect of customers by employers was posted on Aug 12, 2024. The latest complaint store employees misconduct was resolved on Sep 28, 2018. Albertsons has an average consumer rating of 1 stars from 533 reviews. Albertsons has resolved 23 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.5
93 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Albertsons Contacts

  2. Albertsons phone numbers
    +1 (877) 276-9637
    +1 (877) 276-9637
    Click up if you have successfully reached Albertsons by calling +1 (877) 276-9637 phone number 0 0 users reported that they have successfully reached Albertsons by calling +1 (877) 276-9637 phone number Click down if you have unsuccessfully reached Albertsons by calling +1 (877) 276-9637 phone number 0 0 users reported that they have UNsuccessfully reached Albertsons by calling +1 (877) 276-9637 phone number
    +1 (877) 723-3929
    +1 (877) 723-3929
    Click up if you have successfully reached Albertsons by calling +1 (877) 723-3929 phone number 0 0 users reported that they have successfully reached Albertsons by calling +1 (877) 723-3929 phone number Click down if you have unsuccessfully reached Albertsons by calling +1 (877) 723-3929 phone number 0 0 users reported that they have UNsuccessfully reached Albertsons by calling +1 (877) 723-3929 phone number
  3. Albertsons emails
  4. Albertsons address
    250 Parkcenter Blvd., Boise, Idaho, 83706, United States
  5. Albertsons social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 12, 2024
  7. View all Albertsons contacts
Albertsons Category
Albertsons is ranked 19 among 124 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.