Chowking’s earns a 1.0-star rating from 1229 reviews, showing that the majority of diners are dissatisfied with meals.
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service
I would like to complain that my solo parent card was not honored for the first time yesterday Feb 13, 2020 around 6:30 to 7PM. I Bern using it for 2 years and unfortunately not honored by Liza. I was asking for her supervisor but was not available by that time. I would like to complain about it. Instead I bought the food with out any discount. I am with my daughter surfing that time. I know that there is a law re solo parents and can avail discounts on food etc. Hope you answer my query. Thank you.
service, and order
Ck ortigas avenue rosario pasig city.
I order for take out around 8am in the morning, with the staff named jed, also the one who served my order, thinking that it was all complete, because he said its all complete, till i check my coffee, he served me a hot tea, so i rushed back to the store, it was a waste of time. On the same day i came back with my friends around 11:44 in the evening, we ordered again, then they served us a drink with thick oil on the glass, so i ask to replace it, the food came at 12:12am, i tried to update for the food, but the server do bussing so i remained silent for 26 mins, i even ask for a complemetary sauces, coz the cashier did not gave me any sauces, until the food was served, yet it is not what i ordered, but still i remained silent, it is clear that the staffs are lack of knowledge, imagine, two mistakes, on one person, on the same day, that was my first time to visit the store, and that will also be the last.
service time
Not sure what happened inside the kitchen, if they loss my receipt there that is why my order wasn't serve. I already made 3 follow ups for my order and still it wasn't serve yet. Until I saw the manager so I followed up to him also. Its almost more than 30 mins until finally my order has been served. Take note its just a chaofan and it took that long to...
Read full review of Chowkingorder takes too long, when we cancelled the order, cancellation took too long also
January 27, 2020, 12:30am We ordered pancit canton with chinese fried chicken with drink and 1 siomai ala carte. The cashier did not ask us if we are willing to wait for our order so we just paid what is due for our order because we did not think it would be very long to get our order since customers are few. After 15 mins., we followed up on our order...
I ask for extra creamer for coffee
I ordered a longanisa breakfast and ask for 1 sugar and 5 creamer for my coffee. It was acknowledged by the cashier and I waited for 15 minutes. When it was not yet served after that waiting time I approached the counter the store manager informed me that I can be given 1 creamer and I have to pay for the extra. Wait what? I waited 15 minutes and for what?...
Read full review of Chowkingcrew. service time. food.
We arrived at chowking shoe avenue marikina at 1 15pm, and the cashier set our order, gave our receipt at 1 25pm, as stated on the receipt. At 1 45pm our order has not yet prepared, 20minutes has passed. Addition to this, while waiting for our orders a crew named Mak, asked us about our orders, and as he came up twice he asked for our receipt and get our...
Read full review of Chowkingfood and service
It was my second time to dine at Chowking Bagong Silang branch and both visit made me annoyed. The first visit, I ordered beef mami becuase I have flu and craving for hot delicious soup. To my disappointment, the soup was too salty to the extent that I can't even eat it as it seems like Im eating a spoonful of patis. I informed the crew about it . Second...
Read full review of Chowkingfood presentation, manner of crew and service
I order chicken lauriat, around 1:45pm noon january 29, 2020. Pag serve ng food hindi man lang naka tray?ni hindi nga nag greet ang nag serve ng pagkain, nilapag lang tapos nag tanong ako "sir, may gravy kayo para sa chicken?" Sagot ng crew wala sir, wala pa kaluto?oh come on!!! Nag hingi ako ng tissue, wala rin daw tissue? Hindi ako strikto peru gusto ko...
serving of the order.
So i ordered 2 pork chowfan, 1 with toppings and the other none.My problem is they are taking so much time to serve an order and you have to inform them to follow what you ordered because they tend ro forget, they don't even have that much customers to serve orders and i only ordered a chowfan, the other customers are getting their meal already and here i...
Read full review of Chowkingservice & product
It's our first time to eat CK @San Joaquin pasig branch . I'm so really really disappointed to their product and service time. You know what why? my boyfriend is the one who fall in Lane. Then after all the cashier said within 15MINUTES then I guess it's okay, then it's been 15 mins already (sobrang gutom na gutom na Kasi kami that time) then there's nothing food come to us. Till 30minutes no one who come to us to served our [censored]ing order. So that I came over the counter to ask a cashier for my ordered but the cashier did not talk . But it's okay it's I understand but Please till to the cashier ask a pantry and kitchen for what is the exact minutes before they served to the customer their ordered and also make sure complete all the order because like what we experienced super late na nga lacking pa (di kasi biro Ang magantay NG ganun Lalo na pag gutom na) so I'm sorry for what I said over the counter. (Nadala Lang NG gutom ). Hope you understand God bless 😇😊
service and also product
I want to share my feedback to your store chowking rotonda pasig palagi na lang sa tuwing mag ttake out kami wala laging condiments or sauce lagi na lang kulang madalas kami nag take out ng food every night pero same palaging may kulang pero this time may kulang na nga di pa maganda asal ng crew ninyo pinapalagpas lang namin pero this time sobra na sana ma...
manager and cashier did not allow us to change/void our order.
At first, we were really disappointed due to many products unavailable in the store. At 8pm, no available buchi, kangkong, PJ, IT. We ordered set B, platter SSF and chopsuey. By the time the cashier (no nameplate) assembled our drinks, we then found out that it is more worth it to buy Christmas set due to more inclusions rather than set b offers. But the...
all employees even the manager never smile but they are very loud inside the kitchen.
All employees even the manager never smile. They seem to frown all the time to the customers. I've been coming in this branch a few times already and they are always frowning. Also, they are very loud inside the kitchen. They shout at each other as if they are in a market or "palengke". They are very unfriendly and they are very noisy. They also don't let customers change their orders. They serve small chicken part.
Read full review of Chowkingchowking restaurant
I love sweet and sour chicken. Thats what I usally eat when going to the mail here in the philippiness. You have been seending me advertisments on line as well as I see while riding out side of the house about your New Sweet & Sour Chicken. So today I thought I would try it. But wait, they did not have any. So please explane to me whats new about not have...
Read full review of Chowkingservice
hi i ordered from your store here in iloilo city and i had a terrible service from one of the cashiers. we ordered a combo and was punched individually for the orders and cost us more money. If you have an email address where i can send the photo of the receipt i would be glad to send it. Just emailed to let u know to at least have some customer centric crew and would at least not do something like this again. thank you
service not in sop
9:30PM we order 2 Yang chao- 1 toppings is fried on is steamed siomai. Our 1 order (The Yang chao with fried siomai toppings) took only less than 10mins we expect this since theres not much people in the store, no long queues however the same order but with steamed siomai took 30 mins to deliver in our table, we've ask them several times to ask where is our...
yang chow fan
Eto ang pinaka worst at walang kwentang store ng Chowking! They charge you 5 pesos for dimsum sauce while sa lahat ng nakainan kong branch except this they don't charge for a dimsum sauce kung isang beses ka lang hihingi! At yung yang Chowfan nila lagi walang kasamang shrimp! This is the 2nd time na nag order ako at hndi nila nilalagyan ng shrimp! I think dinadaya nila ang mga customers dahil kulang kulang ang ingredients na nilalagay nila. To think na bago lng tong branch at napaka walang kwenta ng customer service!
chao fan with dumplings
Ive waited for my orders for 20 minutes. When i just looked at the counter, my order was ready to serve and i confirmed it when a crew noticed i was looking at the counter and served me that food. That food was already cold that i waited for almost 20minutes. Im trying to understand why it take so long. That when i look around. There is only few customer.
Very dissapointing.
1pcs chinese chicken joy
Very disappointing Lang, today Jan 8, 2020 around 12 noon binilhan ko Ang anak ko nang 1 pc chicken alacart for take out, kaso walng gravy na kasama kundi catsup Lang, Ang gravy is for dine in Lang ba? Pag take out catsup Lang? Napansin ko Lang Kasi Ang for dine in nila nka chicken gravy samantalng SA Amin n for take out banana catsup, at walng advice na...
pancit canton
This is not actually a complain but a commendation to your product. I ate around 4:30pm at your store and I'm very happy that the pancit canton served to me was very satisfying. I'm about to get irritated to your cashier named abby earlier because she didn't even smiling, with forehead furrowed and raised voice to me when I am requesting for a glass of...
Read full review of ChowkingChowking Reviews 0
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Overview of Chowking complaint handling
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Chowking Contacts
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Chowking phone numbers+63 28 987 777+63 28 987 777Click up if you have successfully reached Chowking by calling +63 28 987 777 phone number 21 21 users reported that they have successfully reached Chowking by calling +63 28 987 777 phone number Click down if you have unsuccessfully reached Chowking by calling +63 28 987 777 phone number 13 13 users reported that they have UNsuccessfully reached Chowking by calling +63 28 987 777 phone number24%Confidence scoreCustomer Care+63 917 800 7000+63 917 800 7000Click up if you have successfully reached Chowking by calling +63 917 800 7000 phone number 20 20 users reported that they have successfully reached Chowking by calling +63 917 800 7000 phone number Click down if you have unsuccessfully reached Chowking by calling +63 917 800 7000 phone number 27 27 users reported that they have UNsuccessfully reached Chowking by calling +63 917 800 7000 phone numberCustomer Care+63 26 341 111+63 26 341 111Click up if you have successfully reached Chowking by calling +63 26 341 111 phone number 0 0 users reported that they have successfully reached Chowking by calling +63 26 341 111 phone number Click down if you have unsuccessfully reached Chowking by calling +63 26 341 111 phone number 6 6 users reported that they have UNsuccessfully reached Chowking by calling +63 26 341 111 phone numberHead Office+63 917 131 8000+63 917 131 8000Click up if you have successfully reached Chowking by calling +63 917 131 8000 phone number 4 4 users reported that they have successfully reached Chowking by calling +63 917 131 8000 phone number Click down if you have unsuccessfully reached Chowking by calling +63 917 131 8000 phone number 3 3 users reported that they have UNsuccessfully reached Chowking by calling +63 917 131 8000 phone number17%Confidence scoreCustomer Care
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Chowking emailsfeedback@chowking.com100%Confidence score: 100%Support
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Chowking address33/F Jollibee Plaza, F. Ortigas Jr. Road, Ortigas Center, Pasig City, Philippines
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Chowking social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 29, 2024 - View all Chowking contacts
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