Dollar General
Reviews and Complaints

I've been to store that's located in leland ms to purchase 4x4 gauze for months now.. But lately they haven't been stocking or cleaning the area that has the medical supplies.. They've hired new ppl and they think their only suppose to run the register and not keep the shelves stocked and its sad because that's the only store I can find this product.. I asked about the item and they lie like a shipment just arrived and I go the next day and no product or have they straighten the items on the shelves

upon visiting DGS 00199 the store mgr, Amy was very short and rude towards customers and myself. This lady openly discusses employee personal issues and talks really bad about the ASM, Sheryl every time I am in the store. To be honest with you I would not visit this store if it were not for the help and service I receive from all employees except that mgr Amy. She has terrible people skills and should be replaced . Hopefully we the community will see changes in the manager in our DGS very soon so this store does not go further down.

North Webster, Indiana- Store manager : Melissa Bruder is a horrible manager, she constantly bad mouths her employees. She keeps inventory in the back room until it pennies out and than steals it. She goes to other stores and bad mouths her workers to other managers. She plays favorites with assistant manager and let's her make her own schedule and schedule a bunch of days off without using vacation. Her husband comes in and swears at the employees. She sits on her phone constantly instead of working.

I want to know why my store is never stocked.The medicine is almost never stocked.Since the remodel there is never anything in stock.I use to buy mouse traps there, now they never have them.I buy drink sticks that you add to water, never stocked anymore.I use to love stopping in, now I hardly ever shop here.Why is this store never stocked?I have to live on a limited budget, so I like the Dollar General to help me save money.But I can never find the stuff I need anymore.

Assistant manager is very rude, rolls her eyes when asked for help from another customer, gossip to other customers about other employees and ask customers to write a bad review about them, I shop at this store since it has opened but her attitude towards employees and customers is getting worse, she don't wear a name tag so I had to ask her for her name and she kinda gave me attitude, She complains about the new manager says she don't have a clue what she's doing and on and on.My opinion the manager and a few other employees are doing a great job the store hasent looked this good in years.All in all bad employees like her make it hard for customers to wanna come back .Thanks for letting me voice my option Telia

Cant get them to work I have two. Cant get a hold of them tryed allways. Phone-chat nothing. I want my money back. Iam going to bbb and fdic have phone numbers-look up the company about complants.36.00 and 20.00 bucks. Iam on this for real. Mark rowe [protected]@gmail.com I forgot seems you need to give your ssn to get it to work. Are you kidding me-to green dot that you cant get ahold off come on asking for your ssnumber.

We walked in 10 minutes before closing to get dog food and one of the employees muttered rudely " why did they have to walk in". I thought this to be rude and inconsiderate due to the fact that I am a paying customer. The employee's name is Trenna Meyers. it happened April 4, 2019.
I would like a formal apology. and for her to be reprimanded for rude behavior if possible. I would like to prevent this from happening to anyone else.
Thank you.

Digital coupon discount for febreeze oil warmer starter kit was not honored at checkout. The sticker at the store shelf and digital coupon showed buy two febreeze oil warmer starter kits get $4.00 off. Furts Associate at store I spoke with confirmed the digital coupon discount but was not sure why the register didn't apply the discount.i proceeded to speak with customer service via phone and was transferred to the technical support department. The lady took my information and told me I would be sent an email. By the time I tried getting help from a second associate at the store, she told me the sticker was put up erroneously and that the digital coupon app. changes constantly. This doesn't make any sense since the sticker at the store shelf expires on April 6. I sincerely believe this is false advertising.

Store #205 has many issues that truly need to be looked into.. they just lost one of the best employees they have had in a long time.. one employee on night shift take breaks constantly.. and is late every shift.. has been warned and talked to by manager but doesn't change anything and getting good pay! 4 employees in that store only run register.. never get carts.. stock freight.. work the food truck.. make change runs.. the employee that quit did all of it every week and ran register and one of lowest paid employees.. the manager is absent alot.. and that's where the problem starts.. if she was doing her job maybe she would get good employees who would stick around instead if being took advantage of.. took for granted.. so unfair.. this store has had many complaints already made on Kendra Kirby.. the employee who has bad mouth.. attitude.. and always late and making good money.. it just sickens me to see unfair and poor managing.. this store #205 really needs to look into the managers and be resolved.. only one register open majority of the time.. and customers complaining..

I and a few other customers were doing out weekly shopping when we smelled something odd. We knew the smell was marijuana and then we saw a 6 foot guy come walking from in behind the store. And we found out he was a cashier for the company. A few of us called in and spoke with the general manager about the cashier smoking pot reeking of the smell in the store stumbling and laughing as we ask questions. The older lady who works in there said the GM won't do anything cause he's her pet. They recently fired the assistant in there cause she said something to him. He cussed the assistant out and told her she was a piece of [censored]. Someone needs to take a look into this I personally know of 15 customers whom are taking there business elsewhere. You shouldn't have ever of gotten rid of that assistant in there. Her smile her helpfulness her sincerity and her love of everything truly shows