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Dollar Tree
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Dollar Tree Complaints 2970

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K
10:36 am EDT

Dollar Tree Corporate lusts for money, protecting managers behaviors, profiting off employees death

The manager here wanted to have his own store so he had it in Inverted grove. He said he can't handle it too much work, and wanted to return to old position at old store he was manager at before inverted grove. DM has to find some other store manager to replace the manager who wanted position, decided too hard to do, District Manager finds store manager. Manager returns to old position at old store. Manager Andrew works for one month then gets 3 months off due to his [censored] pregnant, he missed 3 months of work (yes, [censored] his kid and family!) Poor baby now wants couple more days off because 3 long months of getting paid to [censored] and be [censored]ing lazy outside of work doing who knows what! Poor baby needs more days off and gets it because mother [censored]er Andrew is too soft to do any real work, just complain and talk [censored] about customers and employees then denies all once confronted like a [censored] does! Just likeFucking ducking Andrew [censored] did! Poor baby needs weeks off after 3 months plus one month of plotting to receive this much time off knowing he will get paid for missing 3 months off! Mother [censored] Andrew dright! [censored] corporate for [censored] Andrew taking full advantage of taking as much time off as possible knowing corperate, at least DM Rhonda Chavez will give the baby anything baby wants! Yes, poor baby cannot handle work, needs months off comes back immediately asks for more days off and receives those days off with pay! Poor baby Andrew [censored]ing [censored] [censored] [censored] you! [censored] your baby, hope ******** [censored]ing ****! Haha! [censored] you too!

This proves corporate does not care about employees just managers and making lots of devilish money!

Money root of all evil equals corporate pigs not caring when employees died, were harassed, were threatened, were racist managers, were attempted raping teen girls! Nope! Corporate money hungry greedy fat pigs ignore all employee concerns, and safety! Corporate lusts for money and protecting Dollar Tree image! Classic corporate [censored]! Go [censored] your dead mother! Then rape your own daughters, sisters and aunties, [censored] Andrew, Rhonda Chavez for not doing anything but licking clits!

Store 4260. cliff lake road 1960. Eagan,MN 55122! Nobody will do ANYTHING SO [censored] YOU ALL! NOTHING HAPPENS EVER! SO NATURALLY [censored] THEM ALL!

Desired outcome: Termination of manager Andrew, store manager Jessica Mejia, manager Daina Erb! Rhonda Chavez does nothing even reports filed! Who cares!

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S
5:19 pm EDT
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I am from Phoenix and always shop for gift bags and seasonal items for my place of work at a Hospice company. I from time to time stop at this particular Dollar Tree store as is near a UPS I visit with packages. I was just at this store on10/22/22 to purchase gift bags, etc. I am going to use all caps to reinforce how bad this store is. This store ha...

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P
5:29 pm EDT

Dollar Tree Dollar Tree Store, Long Beach Rd., Oceanside, NY

First, I want to say a word about our store in North Port, Fl. It’s EXCEPTIONALLY clean, neat, aisles free of boxes, friendly staff. We go about once a week & shelves are well stocked.

Upon visiting my hometown I heard stories about how messy the new Dollar Tree was on Long Beach Rd. In Oceanside, NY. After going there today, all the complaints were valid. Shelves empty, boxes in aisles, short staffed, one register open for over ten customers! I’m so shocked that corporate hasn’t been here & addressed all these issues. It’s a damn shame. No one wants to go in there cause rumors of a poorly-run store are all TRUE. And DIRTY! 👎👎👎👎👎

I’m sure you’ll never answer or see this, but your company has standards which are clearly not being followed. UNDERCOVER BOSS would have a field day in here.

Desired outcome: Whole store needs to be free of boxes in aisles & shelves full, merchandise displayed in a clean manner, sufficient cashiers, etc.

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C
11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree Store is in total disarray!

This Dollar Tree in Edgewood, NM., used to be one of the best stores in the area! Every since it raised the prices and added the $3 and $5 areas and changed all the isles there is ALWAYS items in boxes on the floor in the way, items are falling off the shelves and if you try to look thru the items, even more fall off! The party, books and craft sections are the biggest mess, items are just crammed in and keep falling off the shelves/hooks! I used to shop at this store 1-2 times a week, but now I only go there once a month if I have to.

Desired outcome: Just clean up the mess/store!

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R
2:16 pm EDT

Dollar Tree Store upkeep

The Dollartree located at Campcreek in Eastpoint Georgia is so nasty, the floors and doors are filthy. Boxes are everywhere with items to be stocked, but the shelves are always not stocked. This is an ongoing problem and something needs to be done! I have talked to the manager she states she is short on staff. If this location is not improved, soon. I am going to be forced to go to the mayor of Eastpoint Georgia because it is a reflection of his city.

Desired outcome: The desired outcone is a cleaned and well-stocked store at this location. (Eastpoint Georgia)

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A
6:00 pm EDT

Dollar Tree Service

When purchasing an item, the items were in the wrong spot thinking it was one price, but it was a total different price. Sales rep stated I don't care the price is $2 when clearly it said $1.25 over a king size Hershey Almond... everything was out of order. Communication between rep and customer(myself) was terrible and the rep had an attitude like we were interfering on what she had going on. There rep was at the end of the counter ignoring the fact that she had customers, but only concerned what food she ordered with another employee.

Desired outcome: I won't return

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P
4:59 pm EDT

Dollar Tree mgt team

I am a frequent customer of the store in Macedon NY. Every time I seem to go there, the store mgr either is just standing around talking or outside smoking. More times then none I have been in line waiting while she is outside smoking! Today I was there when I over heard her talking about her in trouble with HR over her daughter working there (not an employee) and she wrote a three page letter to hr. She said she played the dead husband and father card to protect her butt, knowing her daughter has worked there many times before and hasnt been with her husband in over 20 years. DISGUSTING!

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S
7:09 pm EDT

Dollar Tree Kiara manager

Kiara the manager who comes in after 2pm has tried to ban me and coworkers from the store for absolutely no reason. Told me I was not able to purchase my drinks. I do believe this women is racists because I am white and she is black. All my coworkers she has attempted to ban are also white, called the police on us and everything when we was doing nothing wrong, just simply trying to purchase my drinks. This women was getting loud, hollering, cussing us, calling us out of our names. This women needs fired

Desired outcome: FIRE KIARA

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H
4:51 pm EDT

Dollar Tree Discrimination

ip have been a regular customer at this location for the past 8 years and have purchased hundreds of dollars at this store. Suddenly I was told that if I didn't put my backpack in a locker I would not be allowed to shop. So, i said, well then, you've just lost a customer.

eople who are on foot rely on backpacks to carry their wallet, umbrella and groceries, etc. Just because you carry a backpack does not mean you are going to steal something. How about those baby strollers? Lots of room for storing unpaid items in there but, they never tell the mothers to take the baby out of the stroller and park the stroller at the front.

i feel that this is complete discrimination against people who have no choice but to carry backpacks.

Desired outcome: stop discriminating.

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B
1:21 pm EDT

Dollar Tree service

hello, i had went into a dollar tree here in Buncombe County it's store 90 and i got what i needed and went and checked out there were a couple that was ahead of me after the cashier rang them up they were going to pay with cash there total was $68 and some change and when they started to hand her the cash the cashier got very rude about the Hundred that the customer had after that she asked and i assume it was a manager she was very rude also. Then after the customers left the employees started talking about how they were not a Walmart or whatever. It is not the customers fault that the store didn't have enough change or whatever they should be grateful that the customers are coming in and spending money and also paying for it instead of steeling it.

thank you,

Brandie McDevitt

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K
1:40 pm EDT

Dollar Tree Service

I went to The Dollar Tree at 917 Hallandale Bch Blvd., Hallandale, Fl 33009 and was treated with hostility all because I asked an employee a simple question about a purchase. She didn't respond so I asked her in Spanish if she spoke English. She still did not give a response, so I simply stated to myself, how can you get a job in a country and don't speak the language. Then out of the blue some chick who was transgender jumped all over me and ask that I leave the store. We live in America and have a right to free speech. It wasn't anything derogatory that I said to the non-English speaking person. I asked her a simple question she didn't respond, so therefore any comment that I made after that was to myself and there was no reason for anyone outside of the conversation to interject. If they didn't hire so many illegals at that store, then she wouldn't have been so sensitive to my conversation with someone else. There was no reason for the other person to even have been involved because I wasn't even speaking to that person.

Desired outcome: I would like for the so-called staffer to be fired. She was completely over the top for no reason at all.

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Update by Kent Gibson
Oct 15, 2022 1:52 pm EDT

The pictures are of the Rude and obnoxious employee (Male/Female)?

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T
3:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree Slander and aspersions

7:40 pm 09/13/22 we were checking out I realized my card was in car. I when I returned to register my fiance informed me that the cashier had said that myself and daughter made a post on Facebook how to steal from dollar tree. When I confronted her she told me management had said that. These are false statements coming from dollar tree employee and management. Which I believe to be slander. Both of us was totally humiliated. We are both business owners in the community. My reputation was damaged by cashiers unethical choice of conversation in public.

Desired outcome: I feel I should be compensated for detrimental damages and economical loss. My desire is that this can be handled within your office. I have been advised to speak with my attorney otherwise. Hope to hear from you

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J
8:48 pm EDT

Dollar Tree you have a dishonest employee at store #6067 7519 w 0aklamoma ave 53219

observation while waiting in line...check out clerk asked customers if they wanted a receipt, before ringing order...she would ring a few items, give customer a total before all items were entered. Then she would put remaining items in bag and collect money. when it was my turn she rang 3 items (i had ten) told me my total was $11.75. then i told her i wanted a receipt. she said receipt would not match the total she gave me. she gave me a receipt for $3.87. I told her i needed a receipt for exact total...(told her i was purchasing for someone else) she got huffy and fidgity. Her name tag said Debbie. She is a thief. I have seen this many times when i worked retail as a supervisor.

Feel free to contact me:

Jackie Lemke [protected]

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C
8:09 am EDT
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Both stores in Burnsville, MN are always closed. Either they are open 3 days a week for 6 hours or less, they are closed at Noon and even 5PM or simply just closed for the day just about daily! Both stores are like this and the inside is nasty, boxes blocking aisles, boxes scattered everywhere, products are not in correct place, shelves are bare, wit at...

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K
9:24 am EDT
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District and general managers cannot do anything even with multiple eye witness accounts and police reports filed. They ignore customers complaining, they ignore managers behaviors as managers assault and steal, harass, manipulat, create conflicts with customers and employees and get their way! Managers here suck! Eagan,MN 1960 Cliff Lake Road mist be...

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T
3:23 pm EDT

Dollar Tree Disgraceful store

I have been a long time Dollar Tree shoppers at the EDISON WOODS PLAZA ON RTE 1 NORTH IN EDISON NJ.

I went into the store yesterday Sunday 10/10/2022 and I almost fell over several open boxes in EVERY aisle. If I would have had my phone with me I would have taken pictures to show because if you didn't see it for yourself you would not believe it

The Mgr. that works in there is good for nothing, I only see the asst. Mgr and the cashiers busting there "HUMPS"..

I once was in the store a couple of months ago and I heard the good for nothing Mgr tell the asst. Mgr and staff to get the store in shape and cleaned up because the "BIG WIGS" were coming to inspect the store.

There wad an asst. Mgr who left a few months ago and said that most of the time the back room where all the merchandise is so packed with boxes that you can't even walk back there n that's why shelves are always empty.

There should be random inspections of the store so then"BIG WIGS" can really see how the store is. Of course if you know the important people are coming you will get the stuff done.. shelves stocked and boxes off the floor.

From a VERY DISAPPOINTED CUSTOMER

Desired outcome: Send headquarters on a surprised visit

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A
1:57 pm EDT
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Manager told employees they are not allowed to have 2 employees working same shift. There are morning, mid, and close. Now that they are always usually short staffed going on 2 years now, this store closes at 6 PM Fridays Saturday and sundays. This store number 4260 on 1960 Cliff Lake Rd. Eagan,MN by Target has 1 cashier running store. No help from manager...

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K
9:27 am EDT
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Dear DM, Rhonda Chavez, your store Manager has been sexually harassing teen customers other manager complains about anything, she swears at employees, customers even kids! Her name manager Daina. Managers Ames are Jessica Meja, Andrew Dright, Daina Erb! Location Eagan, MN store number 4269 on Cliff Lake road! I hope people read this and do something...

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V
7:51 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Store number 4260 manager Jess does no work all day, she hides in office with only 1 employee working and they expect employees to ring 100+ customer, fill pop cooler, do all go backs, stock many boxes answer phone, clean floors all in 5 hours! That is far too much work for 1 person who has no help from managers here! Managers here hide in office scared to...

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G
7:17 pm EDT

Dollar Tree Employee's uncalled for Rudeness

Store #278 8795 Southern Blvd Ste 106 WPB FL 33411

Saturday 10/8/22 at approximately 6:30pm My wife and I were in this location. I approached an employee that was in in the plastic container aisle straighten up and asked if they carried air fryer filters. Within one second, he said "you didn't say excuse me" I was startled at the response and just stood there for a second and he said you need to say excuse me. I said OK, I laughed turned around and walked away saying what an idiot. Are you serious. I looked back at him again laughing as he said you act like you are entitled you don't get any privilege here. I walked off saying what an [censored] I don't get any privilege HA HA that's funny. We left all of our desired purchases and exited the building immediately saying nothing else. I decided not to cause a scene and tell him what I really thought of him and his attitude and not proceed to dress him down like the condescending comments he had spoken to me. I used to love you company and all its deals and NEVER had an issue with any employee EVER, and as of today I know I never will again along with every other human being I can tell this experience to shop at any of your locations or affiliated stores.

Desired outcome: Willing to discuss [protected]

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soapstone
US
Oct 16, 2022 8:21 pm EDT

This user blocked me for stating the truth. She also told me that her own dad used to force himself onto her.

G
G
Ghost9626.
US
Oct 16, 2022 8:23 pm EDT
Replying to comment of soapstone

I did not block you I blocked Not Shb. Also when I told him or her that daddy forced himself onto me I lied. This was because I took my anger out on my grandmother and he had me charged.

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Extremely poor customer services was posted on Nov 13, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2973 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
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    +1 (877) 530-8733
    +1 (877) 530-8733
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    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
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  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Dollar Tree contacts

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