Dollar Tree’s earns a 1.1-star rating from 2974 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Not receiving everything I pay for in Swansea,ma. And they won't answer the phone!
I purchased alot of stuff from the dollar tree in Swansea ma.
I got home and notice, the first time they just pick up the phone and hung it up. Then I tried again a few after that and they took the phone off the hook. I cannot believe that you run a store that way. Very unprofessional! This happen Saturday, October 28,2022. In Swansea, Massachusetts. [protected].
Desired outcome: I want what I purchased or my money back!!
Corporate lusts for money, protecting managers behaviors, profiting off employees death
The manager here wanted to have his own store so he had it in Inverted grove. He said he can't handle it too much work, and wanted to return to old position at old store he was manager at before inverted grove. DM has to find some other store manager to replace the manager who wanted position, decided too hard to do, District Manager finds store manager. Manager returns to old position at old store. Manager Andrew works for one month then gets 3 months off due to his [censored] pregnant, he missed 3 months of work (yes, [censored] his kid and family!) Poor baby now wants couple more days off because 3 long months of getting paid to [censored] and be [censored]ing lazy outside of work doing who knows what! Poor baby needs more days off and gets it because mother [censored]er Andrew is too soft to do any real work, just complain and talk [censored] about customers and employees then denies all once confronted like a [censored] does! Just likeFucking ducking Andrew [censored] did! Poor baby needs weeks off after 3 months plus one month of plotting to receive this much time off knowing he will get paid for missing 3 months off! Mother [censored] Andrew dright! [censored] corporate for [censored] Andrew taking full advantage of taking as much time off as possible knowing corperate, at least DM Rhonda Chavez will give the baby anything baby wants! Yes, poor baby cannot handle work, needs months off comes back immediately asks for more days off and receives those days off with pay! Poor baby Andrew [censored]ing [censored] [censored] [censored] you! [censored] your baby, hope ******** [censored]ing ****! Haha! [censored] you too!
This proves corporate does not care about employees just managers and making lots of devilish money!
Money root of all evil equals corporate pigs not caring when employees died, were harassed, were threatened, were racist managers, were attempted raping teen girls! Nope! Corporate money hungry greedy fat pigs ignore all employee concerns, and safety! Corporate lusts for money and protecting Dollar Tree image! Classic corporate [censored]! Go [censored] your dead mother! Then rape your own daughters, sisters and aunties, [censored] Andrew, Rhonda Chavez for not doing anything but licking clits!
Store 4260. cliff lake road 1960. Eagan,MN 55122! Nobody will do ANYTHING SO [censored] YOU ALL! NOTHING HAPPENS EVER! SO NATURALLY [censored] THEM ALL!
Desired outcome: Termination of manager Andrew, store manager Jessica Mejia, manager Daina Erb! Rhonda Chavez does nothing even reports filed! Who cares!
Please call me!
I am from Phoenix and always shop for gift bags and seasonal items for my place of work at a Hospice company. I from time to time stop at this particular Dollar Tree store as is near a UPS I visit with packages. I was just at this store on10/22/22 to purchase gift bags, etc. I am going to use all caps to reinforce how bad this store is. This store ha...
Read full review of Dollar TreeDollar Tree Store, Long Beach Rd., Oceanside, NY
First, I want to say a word about our store in North Port, Fl. It’s EXCEPTIONALLY clean, neat, aisles free of boxes, friendly staff. We go about once a week & shelves are well stocked.
Upon visiting my hometown I heard stories about how messy the new Dollar Tree was on Long Beach Rd. In Oceanside, NY. After going there today, all the complaints were valid. Shelves empty, boxes in aisles, short staffed, one register open for over ten customers! I’m so shocked that corporate hasn’t been here & addressed all these issues. It’s a damn shame. No one wants to go in there cause rumors of a poorly-run store are all TRUE. And DIRTY! 👎👎👎👎👎
I’m sure you’ll never answer or see this, but your company has standards which are clearly not being followed. UNDERCOVER BOSS would have a field day in here.
Desired outcome: Whole store needs to be free of boxes in aisles & shelves full, merchandise displayed in a clean manner, sufficient cashiers, etc.
Store is in total disarray!
This Dollar Tree in Edgewood, NM., used to be one of the best stores in the area! Every since it raised the prices and added the $3 and $5 areas and changed all the isles there is ALWAYS items in boxes on the floor in the way, items are falling off the shelves and if you try to look thru the items, even more fall off! The party, books and craft sections are the biggest mess, items are just crammed in and keep falling off the shelves/hooks! I used to shop at this store 1-2 times a week, but now I only go there once a month if I have to.
Desired outcome: Just clean up the mess/store!
Store upkeep
The Dollartree located at Campcreek in Eastpoint Georgia is so nasty, the floors and doors are filthy. Boxes are everywhere with items to be stocked, but the shelves are always not stocked. This is an ongoing problem and something needs to be done! I have talked to the manager she states she is short on staff. If this location is not improved, soon. I am going to be forced to go to the mayor of Eastpoint Georgia because it is a reflection of his city.
Desired outcome: The desired outcone is a cleaned and well-stocked store at this location. (Eastpoint Georgia)
Service
When purchasing an item, the items were in the wrong spot thinking it was one price, but it was a total different price. Sales rep stated I don't care the price is $2 when clearly it said $1.25 over a king size Hershey Almond... everything was out of order. Communication between rep and customer(myself) was terrible and the rep had an attitude like we were interfering on what she had going on. There rep was at the end of the counter ignoring the fact that she had customers, but only concerned what food she ordered with another employee.
Desired outcome: I won't return
mgt team
I am a frequent customer of the store in Macedon NY. Every time I seem to go there, the store mgr either is just standing around talking or outside smoking. More times then none I have been in line waiting while she is outside smoking! Today I was there when I over heard her talking about her in trouble with HR over her daughter working there (not an employee) and she wrote a three page letter to hr. She said she played the dead husband and father card to protect her butt, knowing her daughter has worked there many times before and hasnt been with her husband in over 20 years. DISGUSTING!
Kiara manager
Kiara the manager who comes in after 2pm has tried to ban me and coworkers from the store for absolutely no reason. Told me I was not able to purchase my drinks. I do believe this women is racists because I am white and she is black. All my coworkers she has attempted to ban are also white, called the police on us and everything when we was doing nothing wrong, just simply trying to purchase my drinks. This women was getting loud, hollering, cussing us, calling us out of our names. This women needs fired
Desired outcome: FIRE KIARA
Discrimination
ip have been a regular customer at this location for the past 8 years and have purchased hundreds of dollars at this store. Suddenly I was told that if I didn't put my backpack in a locker I would not be allowed to shop. So, i said, well then, you've just lost a customer.
eople who are on foot rely on backpacks to carry their wallet, umbrella and groceries, etc. Just because you carry a backpack does not mean you are going to steal something. How about those baby strollers? Lots of room for storing unpaid items in there but, they never tell the mothers to take the baby out of the stroller and park the stroller at the front.
i feel that this is complete discrimination against people who have no choice but to carry backpacks.
Desired outcome: stop discriminating.
service
hello, i had went into a dollar tree here in Buncombe County it's store 90 and i got what i needed and went and checked out there were a couple that was ahead of me after the cashier rang them up they were going to pay with cash there total was $68 and some change and when they started to hand her the cash the cashier got very rude about the Hundred that the customer had after that she asked and i assume it was a manager she was very rude also. Then after the customers left the employees started talking about how they were not a Walmart or whatever. It is not the customers fault that the store didn't have enough change or whatever they should be grateful that the customers are coming in and spending money and also paying for it instead of steeling it.
thank you,
Brandie McDevitt
Service
I went to The Dollar Tree at 917 Hallandale Bch Blvd., Hallandale, Fl 33009 and was treated with hostility all because I asked an employee a simple question about a purchase. She didn't respond so I asked her in Spanish if she spoke English. She still did not give a response, so I simply stated to myself, how can you get a job in a country and don't speak the language. Then out of the blue some chick who was transgender jumped all over me and ask that I leave the store. We live in America and have a right to free speech. It wasn't anything derogatory that I said to the non-English speaking person. I asked her a simple question she didn't respond, so therefore any comment that I made after that was to myself and there was no reason for anyone outside of the conversation to interject. If they didn't hire so many illegals at that store, then she wouldn't have been so sensitive to my conversation with someone else. There was no reason for the other person to even have been involved because I wasn't even speaking to that person.
Desired outcome: I would like for the so-called staffer to be fired. She was completely over the top for no reason at all.
The pictures are of the Rude and obnoxious employee (Male/Female)?
Slander and aspersions
7:40 pm 09/13/22 we were checking out I realized my card was in car. I when I returned to register my fiance informed me that the cashier had said that myself and daughter made a post on Facebook how to steal from dollar tree. When I confronted her she told me management had said that. These are false statements coming from dollar tree employee and management. Which I believe to be slander. Both of us was totally humiliated. We are both business owners in the community. My reputation was damaged by cashiers unethical choice of conversation in public.
Desired outcome: I feel I should be compensated for detrimental damages and economical loss. My desire is that this can be handled within your office. I have been advised to speak with my attorney otherwise. Hope to hear from you
you have a dishonest employee at store #6067 7519 w 0aklamoma ave 53219
observation while waiting in line...check out clerk asked customers if they wanted a receipt, before ringing order...she would ring a few items, give customer a total before all items were entered. Then she would put remaining items in bag and collect money. when it was my turn she rang 3 items (i had ten) told me my total was $11.75. then i told her i wanted a receipt. she said receipt would not match the total she gave me. she gave me a receipt for $3.87. I told her i needed a receipt for exact total...(told her i was purchasing for someone else) she got huffy and fidgity. Her name tag said Debbie. She is a thief. I have seen this many times when i worked retail as a supervisor.
Feel free to contact me:
Jackie Lemke [protected]
Horrible disrespectful unprofessional eagan dollar tree managers behave like children
Both stores in Burnsville, MN are always closed. Either they are open 3 days a week for 6 hours or less, they are closed at Noon and even 5PM or simply just closed for the day just about daily! Both stores are like this and the inside is nasty, boxes blocking aisles, boxes scattered everywhere, products are not in correct place, shelves are bare, wit at...
Read full review of Dollar TreeHowie raddadf say something pussy
District and general managers cannot do anything even with multiple eye witness accounts and police reports filed. They ignore customers complaining, they ignore managers behaviors as managers assault and steal, harass, manipulat, create conflicts with customers and employees and get their way! Managers here suck! Eagan,MN 1960 Cliff Lake Road mist be...
Read full review of Dollar Tree and 1 commentDisgraceful store
I have been a long time Dollar Tree shoppers at the EDISON WOODS PLAZA ON RTE 1 NORTH IN EDISON NJ.
I went into the store yesterday Sunday 10/10/2022 and I almost fell over several open boxes in EVERY aisle. If I would have had my phone with me I would have taken pictures to show because if you didn't see it for yourself you would not believe it
The Mgr. that works in there is good for nothing, I only see the asst. Mgr and the cashiers busting there "HUMPS"..
I once was in the store a couple of months ago and I heard the good for nothing Mgr tell the asst. Mgr and staff to get the store in shape and cleaned up because the "BIG WIGS" were coming to inspect the store.
There wad an asst. Mgr who left a few months ago and said that most of the time the back room where all the merchandise is so packed with boxes that you can't even walk back there n that's why shelves are always empty.
There should be random inspections of the store so then"BIG WIGS" can really see how the store is. Of course if you know the important people are coming you will get the stuff done.. shelves stocked and boxes off the floor.
From a VERY DISAPPOINTED CUSTOMER
Desired outcome: Send headquarters on a surprised visit
Store Manager Jessica Meja from 1960 Cliff Lake Rd Eagan, MN
Manager told employees they are not allowed to have 2 employees working same shift. There are morning, mid, and close. Now that they are always usually short staffed going on 2 years now, this store closes at 6 PM Fridays Saturday and sundays. This store number 4260 on 1960 Cliff Lake Rd. Eagan,MN by Target has 1 cashier running store. No help from manager...
Read full review of Dollar Tree and 1 commentSexually harassed, threatened by managers
Dear DM, Rhonda Chavez, your store Manager has been sexually harassing teen customers other manager complains about anything, she swears at employees, customers even kids! Her name manager Daina. Managers Ames are Jessica Meja, Andrew Dright, Daina Erb! Location Eagan, MN store number 4269 on Cliff Lake road! I hope people read this and do something...
Read full review of Dollar TreeManager steal money
Store number 4260 manager Jess does no work all day, she hides in office with only 1 employee working and they expect employees to ring 100+ customer, fill pop cooler, do all go backs, stock many boxes answer phone, clean floors all in 5 hours! That is far too much work for 1 person who has no help from managers here! Managers here hide in office scared to...
Read full review of Dollar Tree and 1 commentDollar Tree Reviews 0
If you represent Dollar Tree, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Dollar Tree
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".
4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.
8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint or review on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint or review, regularly check back on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or from the company itself, so it is important to stay informed about the status of your complaint.
Overview of Dollar Tree complaint handling
-
Dollar Tree Contacts
-
Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service+1 (877) 755-3035+1 (877) 755-3035Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone numberCustomer Service
-
Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Supportcustomerservice@dollartree.com100%Confidence score: 100%Customer Service
-
Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
-
Dollar Tree social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024
- View all Dollar Tree contacts
Most discussed Dollar Tree complaints
manager stole from customerRecent comments about Dollar Tree company
ServiceOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.