Ford
Reviews and Complaints

I believe in this great country and the sacrifices made by so many to give us freedom; it saddens, worries and angers me to see such disrespectful and antagonistic behavior supported by Ford Motor Company. What the players and those along side them did, in my opinion, is hijack a sporting event, effectively stealing TV air time (I have not seen anything stating that they paid for the air time), forcing spectators to watch a disrespectful and antagonistic display. And, they displayed this behavior on the job.
How many people get paid to protest at work, and, get free national TV broadcasting of their protest?
What is their objective of showing such disdain for America ? What did it, or will it accomplish? How can they say all of a group, race, profession, country is bad?
There are thinking words and actions; and fighting words and actions. I believe that positive change is made by expressing words and actions that make people think. Only then, can people come together, look at the facts (not hype, not half stories or narratives, but the facts, whatever they are, and whatever the issue(s)) and work to figure out solutions.
No one group, profession, race, gender, religion, etc. is all good or all bad.
Inciting anger only creates more anger; what we need is to get real, use our thinking words and actions and come together to make this great nation even better.

Having purchased Ford autos and SUVs in the past, I am disappointed in your position supporting NFL players' disrespect to our flag, our country and the members of the military who have sacrificed their lives for our freedoms.

As a result, my family and I will no longer even consider purchasing a Ford, as we refuse to support a company that turns its back on its customers.

691 Brockton Mountain Drive
Barnesville PA 18214
September 28, 2017

Attn: Sir or Madam:

During our adult life, my wife and I have purchased nine Ford Motor Co. vehicles. We always find your products to be reliable, comfortable, stylish and competitive in price.

Your company sponsors professional sports events through advertising during these games. Some athletes show disrespect to our country, our active military, me and my fellow veterans by not standing, or at times, not entering the field, arena; etc., during the performance of our national anthem. Their actions are not free-speech issues as described by some. All employers restrict the actions or speech of their representatives / employees in some form or another while on the job.

Our chosen recourse to voice our disgust is through money. We will purchase a new vehicle in the near future. Ford Motor Co. will not be given consideration as long as you support these people through advertising,

Frank Syzdek

Dears
I had 2 Fiestas, 1 escort diesel and a 1st gen focus, all of them done 200.000km in my hands, without noticeable problems. The last car in use yet, is a 2or3rd generation of focus, diesel too, but the components quality isn't the same anymore. It seems that Ford has degraded/relaxed components quality. Why, would you ask? Ok this last bad car, has only 190.000km and it needed alrealdy a wheel cube, (such a thing that is in the meddle of the wheel. A driver transmission, two shock absorvers, and an alternator clutch, I never ever have heard that such thing exists, the compressor of the air conditioner. The car has not surpassed the target of 200.000 kilometers, and is showing such a list of problems. This is a model 1.6TDCI, Econetic, bought in 2017, october. There where also some more noticiable problems, 2 times in highway the motor stopped sudenlly, with the msg "motor avariado". Another time the motor lost half of the power. We discovered later that some tube of the compressor, has out of normal place. Time to time, there is a complain about changing the oil. We change at 25k kms, as demanded by the maintenance house, the car ask for that after 20k km. Ford is really down on components, and certainly I will never buy a new ford again.
Another complain: People on the authorized maintenance office, do not send the removed parts to the customer. How can I beleave that they were really replaced? They argued that this is a political behavior of the company and bla bla bla.
thanks for your time to read
luis fernandes
Portugal)

Ive owned 7 Ford vehicle's over the past 20 years, 5 of them brand new. I was galvinized and swore I would only buy Ford after they refused a government bailout. But they desision by Ford to so quickly throw support for people who disrespect our nation is appauling. Ive served our nation for 18 years, and twice a day no matter what you were doing, indoors or out, you stood and honored the flag. Ive seen it drapped over 4 of my friends coffins, and ive personally handes a folded flag to a greiving wife. I will not give Ford another dime of my money as long as they support those who dishonor my nation.

My first and current car is a 2011 Ford Fusion SE, I love it and it has been a great vehicle with no issues. The service ant my ford dealership is always amazing and plesent. I am very disappointed in the stance Ford recently took in supporting these millionaire football players who get paid to throw a ball up and down a feild. I'm Canadian and I find all of this disgusting to kneel or sit during an anthem. Ford Motor Company better take a good hard look and get on this issue, most buyers are hard working blue collar types. We are the heart that keeps the company alive. You will loose this battle if you don't listen to the customer. Stop bandering to the elites and be loyal to the workers.

Faulty chair and parts of the seat that have been reported several times since 2013, no assistance in resolving the problem and just now I was told the warranty has expired on the 19/09/2017 and I need to pay for the the replacement.

Chair was ordered 2015 in EL and we went to George and when we took the car in for the service and they requested the chair from EL but was informed that they will not be able to send it. September 2015 reported in East London and the chair could not be ordered and parts were going to be ordered and that never happened. Brought the car in for the 45000 km service and was told that they will do it on the next service. The service was done in George as my husband was there with the car and after that I came to EL and requested the parts again but still no help. I brought the car in for the engine sensor and reported this and was told these will be fixed I must book the car in and will be done as they have the stock but the sensor was done that day and i was told no stock on site and have been waiting ever since.

Last week I booked the car for the service and reported this again and I was requested to bring the car in but today they they can not do it as the warrant expired 19/09/2017

We are customers of Ford in fact we have 3 pickups sitting in our driveway right now not to mention the many fords we have on our farm. We love your product. Our son has 3 Ford vehicles also. He proudly served our country in the USMC doing three tours in Iraq.

We feel you need to stand up against what the NFL is doing. NOW. the only thing that will talk to them is money. Please show us Ford stands for our country

Mike and Dee Gott

As a 20 yr veteran of law enforcement, spending 6 yrs. in the Army National Guard, and a ford fan all my life. I have found one must go after recent events. Since ford has decided to stick with the NFL over American patriots. I will be finding a new brand of truck to drive! I'm embarrassed to be seen in a ford truck everyday when reporting for duty in uniform... (end of a era)

I bought a used 2005 Ford Focus(private sale)
I knew I would have to do some repairs on it due to the age, however
I never thought that the exhaust manifold and catalytic converter replacement
was going to cost over $2000 on this car not including the mechanics labor
costs of at least 4 hours at $100 plus per hour.
On other cars you can buy these items separately. What were you thinking?
What the heck can I do because I am on a tight, tight budget?
The car is junk to me and I don't even think I can sell it. You should
due something for people who buy this 2005 Focus. We are not all wealthy!

As a long time f150 and f250 owner, I am embarrassed to drive around in a vehicle that supports the NFL and the disrespect of our anthem. The sacrifices of our forefathers is held in high regard. Continued support and sponsorship in the NFL will no doubt cause me to seek another truck other than a Ford. I will not pass my money onto a company that supports the disgraceful actions of the NFL.

My car has been in the shop twice now for transmission and clutch issues and now it seems again I will have to take it in for more transmission issues
Current mileage is 63337
the car revs past the 2rpm and jerks when accelerating. same thing happens when I coast or decelerate to a stop.
I was on the freeway and the transmission just went out. I had to turn the car off then on again and put it in drive quickly to get it to move out of the middle of the street. I could not reverse at one point.
No I need to take it in again because the car is jerking and revving weirdly and the "check engine light" comes on and off -- however, I just had work done on the care a few months ago (recall and extended warranty work)
And what's even more frustrating is that this is the second car I have gotten from this particular dealership that has stalled out on me of the freeway or have had some transmission issues.
They have already "so-called" fixed the problem? but seems like the problem is reoccurring. I have too many children (4 to be exact and one on the way) to be dealing with these type of back and forth on a car I bought brand new that should not have any problems

I have worked with Mak Haik Ford (Houston) since the year 2000. I have purchased/leased 4 cars from them. I returned to the Houston location because of the customer service during and after the purchasing process., and of course, because I love the vehicles. Having moved to Austin, TX, I frequented the MAK Haik Dealership in Georgetown. The level of customer service and attention provided by the 2 dealerships is polar opposites. After the recent "lack of service" and poor communication by representatives in the service department, Julie Nichols, I have pretty much affirmed that I will NEVER do business with this organization again. She did not call me to notify of repairs/lack of repairs/issues with my vehicle, and she is rude. I hate that the Houston location has to share such as name and possibly reputation as the Georgetown location.

The local ford dealership has had our truck now since July 29th and no one can tell us when the part will be available. It tells us on line to contact customer service where customer service sets up a case then they tell you to contact the local dealer. What good is customer service! You can't get an answer and this is ridiculous that our truck has been there that long Very unprofessional. This truck pulls our camper and we cannot get the camper in for service. Is the dealership going to pay for water damage. I doubt it. We need answers. Why does customer service take your phone number when no one calls you. The local dealership cannot get a date from ford as to when the part will be available. NEED HELP!

I brought a 2014 ford escape from a dealership here in San Diego CA and at my disbelieve in less then 6 monts the transmission went up after only having 70, 000.00 miles. I am a mother and I was driving on the highway when the car started making a whistiling sounds and just lost power. This car is not relieable nor is it safe to drive. Now I am still paying for a car that I have had less then 7 months with a bad transmission. I am asking that someone at Ford contact me as I believe this is a manfacture defect as this should not occur expecially this early.

To whom it may concern,
I would like to express my disappointment in your company regarding your public support for the NFL protest against our nation and our servicemen and women.
As a father of two boy’s serving in our military. I find your support of this protest totally offensive, disrespectful and very unsettling.
So knowing that this is what you feel is important for your company to stand behind, I too will take a stand.
I am small business owner of a Tool and Die company “The Mold Shop, Inc.” est. in 1969 and since our family purchased the company in 1980 all but one of our company vehicles have been Fords. I also am in the process of opening a restaurant “Thresher’s” in the Dundee, Mi. area and I own a number of other small business in the Toledo, Oh. Area.
I am just letting you know this because I feel that a company (Ford) who will not stand up for our National Anthem and turn their back on our Veterans, no longer deserve my financial support by purchasing any new company vehicles from Ford.
I also will post this letter in my other establishment right under the American Flag and the plaques of each branch of our military. This will allow all of my patrons to view my protest against Ford Motor Company.
I truly hope that your company will reconsider your support of the NFL protest and start standing up for this great country and the people who have supported your company when the times got tough.

Sincerely,
Blaine Wagner
President of “The Mold Shop, Inc.”
“ Incite Group, LLC”
“ Wags Property Management”
“ ABW Management “
“ Thresher’s Eatery and Pub”
“ Total Molding Solution”

On Tuesday 9/19/17 - I, Lyle Dale And my Wife Tamyra Dale took our 2014 FORD Edge Vin # 2FMDK3JC7EBB44734 to East Tennessee Ford Crossville, Tn. for a FREE Oil Change and Tire Rotation. We have 2 free oil changes and tire rotations and 2 free car details, because of not rotating the tires the last 2 visits. Guess what, I have a slow leak on drivers side front tire and that is how I discovered the tires were not rotated. Well here we go again, 1 week later and my slow leak tire needed air again and where is the tire located - drivers front. They did not rotate my tires for the 3rd straight time. I am DONE with East Tennessee Ford and It is 100 mile round trip to my next Ford dealer. So i think I am done with FORD. This POOR service has ended a long time relationship of over 35 years of buying new Fords Approx: 20 vehicles in that time period. I can not express how PISSED OFF I AM !

I purchased a 2012 Lincoln MKX two years ago little over two years I've been having so many problems with this car I've had hub bearings put in the rear I had so much stuff done power steering pump replaced battery replaced everything I'm taking this car to Marple Ford a number of times with the same problem they cannot resolve this problem my car is running like old car they don't know what it is my payments is greatly little less than $800 a month I need closure I don't know what to do I love the car but it rides like an animal please help

In 2016, I sold my living quarters horse trailer, and bought a 7000 lb 3 horse Platinum bumper pull trailer. My husband and I decided to trade in my Ford dually and buy the newest F150. However, to much disappointment, we feel that your advertisement about this truck's towing capacity is false. The truck is so light, that the trailer fish tails very bad. I am scared, and do not feel comfortable pulling my daughter's show horse with that truck. My daughter is an equestrian with disabilities, so we travel to a few out of state shows a year. We have been very loyal to Ford, buying many trucks from the same Ford dealership, Tommy Vaughn in Houston, throughout our years. I feel the safety and security of my daughter, myself, and our horse on these trips are important. My goal is to upgrade my truck, and would think it would be fair to ask Ford to help with this upgrade as your truck does not preform as advertised.
Thank you,
Bill and Vickie Weber
[protected]@gmail.com

My car pops when you are turning. I have taken the car to Alexander Ford in Boaz, AL 6 times. They have replaced both front struts, strut mounts and axle boot on passenger side. The passenger strut was replaced and rebuilt 4 or 5 times. It would be fine for a day sometimes weeks and then start popping again. The last time they had my car for 21 days (called in a Ford Engineer) and they called and said it had been test drove and was ready to go. That was on June 26, 2017. I picked it up and the car was severely out of alignment. They fixed that and the car started popping again about 3 weeks after picking it up. This is only the second time I have owned a domestic vehicle and have had nothing but trouble out of both of them. I cannot continue to miss work to keep dropping this car off at the dealership and getting rides to pick it up. At this time I am unable to be without a car at work due to errands that have to be handled that I am responsible for. I don't know what else to do about this car. I purchased the car from Alexander Ford and it has 59, 000 miles and drives like it has 100, 000 miles on it. I want my car fixed or them to buy my car back.