Mavis Discount Tire’s earns a 1.1-star rating from 637 reviews, showing that the majority of customers are dissatisfied with tire purchases and services.
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4 new michelin tires
Called two weeks ago to make a appointment to have 4 new tires installed. The appointment was for Sunday 10 am on Nov. 17th. Got to Mavis at 9:45 am spoke to women i did not get her name . She asked me if i was dropping off. I asked how long it would be and she said a hour and half to get it in. I had a 10am appointment and needed my car at 2 pm. I agreed...
Read full review of Mavis Discount Tirenew tires and tire bearings and poor labor.
Picked up car and two minutes later car wobbling and making weird noises. Returned to mavis. They said they failed to put the lug nuts on a tire🤬😡 Claimed they fixed it and an employee had dropped the tire and lug nuts🤔 Got back in car the second time and heard noises and drive was different. Car tires was flat and I was stuck with mavis closed. My life wa...
Read full review of Mavis Discount Tireoil change
I've used mavis (formerly kauffman tires) for many years, I like to have my cars serviced only by only one company that way I can build relationship with the personnel and also, I tend to be devoted to the company as far as care on my car(s) This is the second time i've had issues with this location, still, I was willing to give them one more chance even...
Read full review of Mavis Discount Tiretire purchased last year that has continuously losing air. half job done on an oil change.
Employee or rather Mgr more interested in selling me a new battery & power steering cleaning. My oil change was not with synthetic oil as it needs. Oil all over. Tires purchased last year, came in for one tire and of course was sold 2. It has been losing air since I got it. Was back so many times and they insisted it was fixed. So I would think I got a...
Read full review of Mavis Discount Tire02 sensor issue
Keeping everyone posted on my follow up with corporate .. I got a call back from "regional manager" Bill . He was following up on my complaint with Mavis tire . I explained to him how I went to Mavis tire because my car wouldn't turn on for 20 minutes then it started up . I told him the click noise I got when turning on my vehicle and that it started off at first as a crank noise and I was having a hard start issue. I explained to him how I went there with the intentions that my car would be repaired . I mentioned that I knew an experienced mechanic/truck driver who said it could be the starter or issue with ignition coil . I took the vehicle to Mavis tire before it would get worst And mentioned I believe I have a starter issue . They ignored what I thought . They told me I had a sensor issue that they did a diagnostic. Meanwhile I never saw the diagnostic paperwork but took their word on it. They told me this was the issue and this was why my car was having a problem they took 3 days to repair my car. They ran a diagnostic on my car for a day and a half well that's when they reported to me an 02 sensor issue. I just wanted my car fixed so I can go on about my life. I was over charged but I paid in full a few days later I went to cvs I heard the same noise that my car was making before taking to Mavis tire . I tried not to think to much about it . The next day I'm the morning I turn the car on and hear the noise again . Now I realize I'm still having the same issue but I still had to go to work . Ar lunch I tried to turn my car on that click noise came back all the lights ignited but car would not start . I ended up getting the car towed To Mavis tire I paid $75 . The next day repair shop calls me and tell me "your issue is the starter". Are you serious ! Paid $225 dollars. Bill says yeah when you first came To macis tired it wasn't the starter that was the issue.. again are you serious ? Ok well obviously it wasn't the 02 sensor that was the issue! With the 02 sensor being replaced My car didn't feel any different and still I had the same problem. He went on to say that my sensor issue is probably what cause the starter to go bad. He was defending Mavis tire in every shape and form . Now for a fact I know there is no loyalty too their customers . You think a regional manager would apologize or feel bad for someone spending almost $600 having to get it towed back to Mavis a few days later I brought the vehicle to you for a reason to fix whatever issue it was the first time around so I wouldn't have my car towed or have anxiety driving. I'm a firm believer Your job is only as good as the people who run it and the way he made me feel was straight disrespectful. Instead of looking into it knowing that I have proof and witnesses and his employees who agreed with me on 02 not being the cause of my issue. He just simply try to avoid taking responsibility or giving more work for himself to investigate . I will not go back to this facility anymore you definitely lost a valued customer. I will contact
Better bureau business about the scam and how they take your money and overcharge . Bill ends phone call basically saying be grateful you didn't get charge the labor "$70" disrespectful.
simple oil change
I had an appointment last Saturday for 8 o'clock at Mavis Chrysler ave in Schenectady N.Y. left my keys in the car and waited till they opened. The mechanic was there and someone else standing behind the counter once again I had made my appointment for 8am there I sat in the waiting room until 8 30 and my car had not been looked at it was still where I parked it I was the only customer there I walked out and the guy in white shirt was on his cell going up and down in front of the bays. I looked at him and said "this is ridiculous " he never attempted to apologize or say not one word. We have a credit card when r we spent almost $1200 on new tires I ve destroyed the credit card and will never go near another again. I ve told friends and went on social media and asked them to do the same and out of fourteen friends and 11 family members they all went on social media to never go near another Mavis wherever they live
Schenectady N.Y. I already did this once not going to do it again. Your store on Chrysler avenue Schenectady N.Y. was supposed to give my car an oil change last Saturday at 8am. I was the only customer they didn't look at my car no other customers were there. By eight thirty they still didn't look at my car and I left the manager was outside talking on his cell phone the mechanic was instead with no cars in any bay I was the only customer so I left never ever going back to Mavis had almost $1400 work on tires with a Mavis credit card never again ripped up the credit card and went on social media and all my fourteen good g
Fiends are going on social media as well as my fifteen family member six who are lawyers
o2 season issue / customer representative
I have been a loyal customer and also have a synchrony credit card with the Mavis tire logo. I have had work done over the course of 2 years. I don't know much about cars but I do know that the service provided to me was poor and there is a lack of care being provided out of this facility. I have ongoing issues with my car after I had it repaired at thi...
Read full review of Mavis Discount Tireoil change
I went in to get an oil change. Just before he cashed me out, he came in and told me that I had a huge oil leak. I told him it wasn't that bad. He then said it's dripping off the pan. And I said again, it's not that bad. He cashed me out and I went home. A week later I started smelling burning oil. I chalked it up to just a little burning off the top of the...
Read full review of Mavis Discount Tire"repair" service
1. CEL (Check engine light) comes on, car had been running rough and jerky, I take it to Mavis and they said it was a cylinder 1 & 2 misfire code. They replace all four coils and spark plugs. I did not authorize any "preventative maintenance" to replace the good cylinders 3 & 4 plugs and coils. I test drive it and it ran worse than before. 2. I bring it...
Read full review of Mavis Discount Tiretire installation
On Sunday, October 13, 2019, my husband (Michael Wright) had new tires put on his 2016 Toyota Corolla at Mavis in Hiram, Ga. Since we do not live in the Hiram area, we hung around Hiram for a couple hours running errands. He was told his car would be finished around 2. We drove by Mavis after dropping his car off and they were quick to get it up and his old...
Read full review of Mavis Discount Tirebrake service
on 10-19-19 i had a front end alignment done along with a purchase of 3 new tires for my 2013 Kia Optima. on 10-24-19 I returned to have my front rotors and calipers replaced to pass nys inspection(which they claim the inspection machine is still not operationa lsince lAST WEEK) after picking upm my vehicle it now pulls haed to the right which it did not do...
Read full review of Mavis Discount TireBrake wheel cylinders were improperly replaced
I was out of state when my break light came on, I stopped at the nearest car shop to find out a break cylinder had blown and I was leaking breaker fluid. Mavis Tire and Auto replaced my rear break wheel cylinders and I was able to get back home that night. The next day my car started making groaning sounds when breaking and had an odd smell. I got an...
Read full review of Mavis Discount Tireservice
In early October I brought my truck in for tires. They drove it to the back, came out and said they had the exact same tires I had on it. I purchased 4 tires. The next day I drove to work. At 4:00 I left to head home. I had a flat tire. I work in an isolated rural area and had to have my truck towed 54 miles to Mavis. I missed work - second job - that evening. The next morning - while missing work - I was informed that the valve stem was incorrectly installed causing a slow leak. I asked about reimbursement for lost work, towing, and Uber. I was told the towing and Uber would be reimbursed so I scanned copies to the manager.
This past weekend I went out of town. I noticed that my mileage was worse than when I had my old tires and that the s[peed on my speedometer did not match what was on the GPS. When I returned home I saw that the wrong size tire had been installed. I called and had to sped my time taking it there to have the tires changed. Never was I offered an apology or anything. Needless to say I will not step foot back in Mavis. I have not received the promised check so now I spen dime telling family, friends, and neighbors to stay away from Mavis.
replacement tire
I first brought my car into mavis on Friday 10/18/19. After a substantial wait, I was shown that my tire had a nail and would have to be replaced. Felicia informed me that she would order the tire for the next day, priced at $119.99, plus another $19.99 for installation. I made an appointment for Saturday morning at 11:30, very pleased with the customer...
Read full review of Mavis Discount Tireemployee refused to service my vehicle
I went and told one of the men working there that I had a patched tire with a low pressure light on. I explained it was the second patch. The gentleman proceeded to try and sell me tires when I told him thank you but I will not purchase tires at that location and would either go through my long term mechanic who i was unable to get to that at that time or...
Read full review of Mavis Discount Tireflat tire
Had a flat tire Monday morning Oct 14th took my car into Mavis tire around 11:30 pm because my tires are under warranty. It took six and half hours for them to "fix" my flat tire. Something that should have taken at most an hour. I had to spend 40 bucks in Uber and lyft charges to get to an appointment at 3 because the guy at the counter said there was no...
Read full review of Mavis Discount Tiretires, wheel alignment and balancing
3 times I have call the Mavis organization and not once have i received a phone call other than the manager.
I want to start by saying I am not happy. I not happy with your product and I not happy with the service. My car still shakes, They claim to have done alignment and the I did not even drive a mile without noticing the tire pressures were all wrong.
I would like to speak to someone regarding this asap.
The manager, and the regional manager do not communicate as this matter is still not fixed and I don't feel safe knowing that the manager "said she told me twice" that I had a bent rim? This is a common excuse to not doing the job properly and is totally false. A scratch on the rim does not mean it is bent!
I would like to file a complaint with the BBB.
[protected] is my number
wheel alignment
I brought my vehicle to mavis to have the wheels balanced an alignment done. After picking up my vehicle 2 times an bringing immediately back as the alignment was worse then when i brought it in. Each time there was an excuse an reason why 1st I was told they aligned my vehicle to a different vehicle they had selected all together on there computer. (There...
Read full review of Mavis Discount Tireservice and ordering up tires
I was first told my tires would be in Tuesday October 1st drop the truck off lost time at work to find out the tires never came in got a call Monday October 7th said the tires were in I dropped the truck off Tuesday October 8th wrong tires ordered lost more money at work if you do not have competent people working you we will get an uncompetent results. The reason I got from the manager was there was three different people working on my order which makes no sense and even if it did make sense they should have communicated with each other on how to handle the situation now after losing over $500 dropping truck off numerous times I went to another place paid a little bit more money but in the long run it would have saved me money if I went there first I will never recommend Mavis Tire to anyone one of the worst experiences I ever had in customer service I own a business myself if I acted the way that's location acting and Somers Point New Jersey I would be out of business
poor customer service from josh the manager
I am beyond frustrated and insulted. As we speak my husband's vehicle is at this location. We received a diagnostic yesterday stating a cylinder 3 misfire. An associate who we usually work with (we have been loyal customers of this location since it was Kauffman Tire for the last 5+ years) quoted us the price of changing the one coil and spark plug. We...
Read full review of Mavis Discount TireMavis Discount Tire Reviews 0
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Mavis Discount Tire Contacts
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Mavis Discount Tire phone numbers+1 (800) 757-4291+1 (800) 757-4291Click up if you have successfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number 0 0 users reported that they have successfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number Click down if you have unsuccessfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number 1 1 users reported that they have UNsuccessfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone numberCustomer Service+1 (877) 684-7365+1 (877) 684-7365Click up if you have successfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number 0 0 users reported that they have successfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number Click down if you have unsuccessfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number 0 0 users reported that they have UNsuccessfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number
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Mavis Discount Tire emailsmavistirecustomercare@mavistire.com100%Confidence score: 100%Supportmkiely@mavistire.com99%Confidence score: 99%hrconnect@mavistire.com93%Confidence score: 93%hrmmontes@mavistire.com92%Confidence score: 92%
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Mavis Discount Tire address358 Saw Mill River Rd Ste 1, Millwood, New Jersey, 10546, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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