Walmart
Reviews and Complaints

They deny.. Obfuscate.. Have hurdles in pace to deny refunds. A request to customer service is a non-sequitur as refund requests are deferred to offending sellers. Walmart website sales are "risky business" for unsuspecting buyers. No more website buying from walmart for me, too risky.
Walmart enjoys a revenue stream without me... As for every customer lost, 5 new ones appear. I get that.. It is a succesful business model. Colt me gone.

I purchased card and downloaded app to phone and had a lot A LOT of difficulty registering card. So by the time I tried to contact customer service, you know the one on the website that says SPEAK to customer CARE. Well that BS. I still, after finally getting someone on the line once she couldn't hear me. I am tired of trying so you need to inform you customers who buy the Walmart Money Card that there is no customer service with card and it's all just a joke to fix any problems. So now I face trying to deal with them to close the account. You know the one who has all my personal info now.
No thanks Walmart, you should do better than this.

I ordered a medical device through walmart.com and they forgot to put my apartment number. I never had a problem with walmart.com until my 12 inch bed wedge! I ordered this and a walker at the same time and fedex never had a problem. If you live in an apartment building and you order from walmart.com and it ships from edison, nj and it ships with ups then expect some kind of fight with ups as well as walmart.

Walmart has ripped me off over $100+ on shipping on orders placed between march-may 2020. Every time I speak to customer service, don't worry it has been released from your account. Spoken to two supervisors, one that was 3 weeks ago, still waiting for her call. I spoke to a 2nd supervisor, and told me that the 1st supervisor had done nothing. Nothing was showing up on computer. She was gonna take care of it, still waiting for all credits she said I was refunded for, this has been going on for almost two months. I sit in my soca for hours even though I am sick lady trying to resolve these matters. I have all the evidence, free shipping, price adjustment for which I have not received anything. Just one refund.

Remember walmart what goes around comes around.

Do not buy from walmart they are a bunch of crooks. They have taught well their customer service agents to lie
Thru their teeth. When you call again and say I spoke to so and so, there is no one here by that name.

Walton familyshame on your.

There is no way to complain to headquarters nor get in touch with them. Their no. Is not listed 👎👎👎👎👎👎👎👎

Crooks

For the last two months I have been shipping online because I am 65 and have fibromialgia. Once order is placed shipping charges are astronomical. I immediately call and supposedly they were deducted. That is not the case. I have about 6 orders out of those 6. I have only received one credit. I have spoken to two supervisors sheray (give me two day) that was three wks. Ago. Also the same lies and within 3-5 days I would see my refund.. I have all the evidence where it says very clearly after subtotal free shipping. One customer representative (lina) told me that the emails from wal-mart are confusing. I told her that is not my problem. I have been sitting in my sofa for two months for hours on end and no one gives a damn in resolving this matter. I was even transferred to billing, waited two hours no one ever picked up the phone.
The walton family are ripping the hard working families and right now most of everyone are unemployed. To this date I have not received my stimulus check, my daughter is unemployed still has not received a penny.
Funny thing is the fact that sam's, wal-mart and super centers are all over puerto rico where they must be making billions of dollars and they refuse to refund our due money.
I guess the walton family needs the money.

I bought clothing from Walmart online (I live in NJ)and there was sales tax charged. There is no sales tax on clothing in NJ. I figured this was an error and would be fixed when it shipped. When I shop online in any other site, Target, Etsy, eBay, I am ONLY charged sales tax on items that are taxed in NJ. It's not determined by where the item is SENT FROM, as many come from across seas where they have NO TAX...yet I am rightfully charged if it is a taxable item in NJ at NJ's tax rate. My request for a refund was denied as Walmart claims it can charge tax based on the merchant's state, not the point of sale. NO OTHER ONLINE SITE DOES THIS!

Here is the review I am posting on every social media site I can and will be contacting the BBB and news media. People have a right to know how Walmart is basically stealing from people, and especially in these times, that is beyond reprehensible.

BEWARE! When you buy clothing from here, Walmart charges you sales tax, even if your state doesn't tax clothing. They CLAIM it's because it is being shipped from a state that does have it! With people being as hard hit as we are now, this is another truly *** greedy robber baron move on the part of Walmart. When I buy clothes from ANY OTHER place I am not charged, as my state NJ, doesn't tax therm. The tax is to be collected at the POINT OF SALE and the state tax where it is being SHIPPED, not where it's shipped to. Please share this so people know what dirtbags this company is!

I filed a dispute with paypal and was denied. Here is their response:
Please note I think they are wrong, as NO OTHER online seller does this, Paypal offshores their customer service, so the response you get is very often wrong. I can't be bothered fighting with PayPal, my fight is with Walmart.

I understand in New Jersey there is no sales tax on clothes. When you purchase online you may not be purchasing within the state of New Jersey. You have to pay whatever fees are associated with purchasing wherever the merchant may be located.

PayPal would not be able to fight the legality of this dispute and that is why we denied the claim. You would need to take legal action to pursue this further.

Please feel free to share this on any social media you use, I know I am!

User's recommendation: DO NOT BUY CLOTHING HERE!

WalMart Cons: Slimy ethics, Illegal charges, No response from company to complaints.

I received a Wal-Mart money card visa in the mail I provided the IRS the the bank account number and the routing number for this card for my stimulus check. The check was due April 30. I never would have believed that such a simple action of registering my card would turn into a complete nightmare resulting in no IRS check being received.
It started with the website wanting to send a confirmation text to an old cell phone number, the website refused to take my text now number as a valid cell phone so I used my daughter's cellphone number now I get a message"unable to process try again later" this is a week prior to April 30. Called customer service first representative could not help no supervisor or tech support available I was told I would get a call within 24 hours no call. Called again I was told case would be setup and try again in an hour did not work. Called again I was told this was only a promotional card this was the most creative lie told. I talked to supervisor was told he was missing information needed to register card and there was nothing I could do. The IRS check was refused I have had no update of when it would be mailed have had no income thanks to the incompetence of the Wal-Mart visa money card.

One of wal-mart's truck drivers (truck #158284) tried to wreck me and my car! Today, shortly after 4 p.M., near the intersection of highways 270 and 44 in south st. Louis county, one of your truck drivers tried to run me into a concrete wall! I was trying to merge on the highway, and because of construction the entrance ramp is very short. Wal-mart's truck driver tried to speed up to keep me from merging! This caused me to have to speed up to get in front of him (again, short entrance ramp, no time to let him pass). Well, I guess he didn't like that, because he passed me on the left, swerved into my lane, and tried to crash me into the concrete wall to the right (there was no shoulder). Is this the sort of criminal behavior wal-mart condones from their truck drivers? Believe me, a lot of people are going to hear about this!