Dollar General’s earns a 1.2-star rating from 3854 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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Employees
Employees standing in front of the door smoking. They are not 5 feet away from establishment. Dollar General Eton Georgia. It was an older woman. While also, in this Dollar General no one was at any register up front. They were signing off on vendors, but someone should have been at a register. They also tell everyone at the door to wear a mask but, they themselves have their masks under their noses wearing it that's not the proper way to wear a mask. I work in healthcare I know.
Employee
On 11/8/20 at about 10:20 am, I was shopping in this dollar store. I entered an aisle where said employee was stocking the shelves. I excused myself and as I walked away, she called me an "[censored]." I asked her name, and she snarled, "for what? Who do you think you are?" I reported her to the front cashier and left my items. Employees name might be Lucy, older female.
Read full review of Dollar GeneralEmployee
I entered a local Dollar General this morn and while checking out ran into one of the most rude and obnoxious cashiers.. She was asking everyone what were they sad about today? Why? The customer in front of me told her he was concerned about the country and the election and bidens incompetency that he has always displayed in being a leader.. When I got to...
Read full review of Dollar General and 2 commentsService I am complaining about
So I shop at the dollar general in bernalillo between 5 to 6 times a week usually in the evening time after I get out of work I know that since covid19 there has been a lot of change in management and a lot of good employees are no longer there or were gone for a period of time I get that covid19 changed a lot of things and I am not sure what went wrong...
Read full review of Dollar GeneralA worker named Melba
Just want to start off that I went in to grab a few items. There was an older cashier named Beverley sweet as can be trying to get a balloon aired up for a customer that purchased it, something is wrong with the first one the lady name Melba came over and was very disrespectful towards Beverley.. Melba was worried about a damage being done other than the...
Read full review of Dollar GeneralNo service help
I was in your store in medford, oklahoma and couldnt find anyone to help me mr noose was setting in the office ignoring people, so I went to the back to find help (finding an item). Poked my head in the back room and bettie hall was making out with another girl in the back, (wow) what a place you have in medford, so I left and wont be back
Read full review of Dollar GeneralManagement
10-30-20 5:19 PM I am filing this complaint regarding an issue that I have with an incident that took place in your Huntsville Mo. Store approximately 30- 45 minutes ago. The incident involved myself, as well as the manager of the store, the employee running the register, and several customers who were standing in line behind me at the time. As I was paying...
Read full review of Dollar GeneralEmployees not wearing masks
All of the employees were not wearing there masks. They were literally around there neck but not on their face. This is the second time I've come into that store and have had that problem.
Read full review of Dollar GeneralMasks
It is required to have a mask on at your stores but the same employee always has hers below her chin. It is important that everyone wears them as it reduces risk of transmission by 70%. This is the dollar general on brown road in Hephzibah, GA.
Read full review of Dollar GeneralDuke's mayonnaise
I have noticed that the dollar general stores in Gaffney, SC do not stock Duke's mayonnaise. Duke's is a southern tradition, Hellman's is for the rest of the country. I wish y'all would fix this. Please refrain from trying to complicate the complaint process. It's very simple, get some Duke's.
Read full review of Dollar GeneralMultiple non-mask wearing customers
I went quite a way to buy a number of things at the Dollar Store located at State Road 256 and Clifty Drive in Madison, Indiana. Pulling in to the first handicap space by the door, I first saw a man smoking a cigarette with no mask in evidence and as I approached the door he put out his smoke and rushed in ahead of me without a mask. I am in the vestibule...
Read full review of Dollar General and 1 commentDestroying expired food in dumpsters
Dollar General at 1346 Mount Vernon Ave, Marion, OH is destroying their expired food by cutting open boxes and leaving them in open dumpsters. It is attracting wild animals such as raccoons, rats, etc., which is causing problems for other local businesses, especially the 2 restaurants next door. When I asked the manager not to cut open expired food in order...
Read full review of Dollar GeneralManager
This afternoon we attended the dollar general store located at 1011 melon rd. Turbeville, va. This was our first time shopping here since the store was built. We were quite concerned that every person in the store did not have a mask on. The 2 employees at the front register had theirs hanging around their necks but not covering their faces at all. On the...
Read full review of Dollar GeneralStaff conduct
I visited the above store today 10/25/2020 at approximately 530pm and there is a female employee working today at the cash register. She did not have a name tag on, but more importantly she did not have a mask on. There are signs throughout the store indicating a mask must be worn and she was not. This is the second time I have seen this particular employee...
Read full review of Dollar GeneralService
This Dollar General is the most disgusting store ever. The staff are rude especially the manager Brandy who is downright MEAN. I was in line one day and nobody was at the register, and somebody was behind me. There was a bell on the counter and he reached around me to get the bell and began to ring the bell about ten times. Brandy then came up and thought...
Read full review of Dollar GeneralThe manager
Every time we go to the store located at 1206 n 5th street in Hartsville S. C the manager is always outside with her boyfriend kissing and things. Everytime we ask for lysol or some form of disinfectant spray they always say the truck havent brought any. Most of the employes that work there always calling ther family members to come get the spray or lysol...
Read full review of Dollar GeneralCustomer service
On October 24, 2020 I was shopping in Keeseville, ny and a worker came around the corner with product, he stood there until I came out of the aisle. I just think he could have gone around the aisle with the product which was for the other end anyway. I am a senior citizen and he also could have used a shower. Thank you for letting me vent. They have cut the employee hours and I understand the need to put all the product they get on the shelves, very hard store to shop at.
Manager was rude
I was in the store today and the manager walked by me and she made a weird sound, so I asked what was wrong and she told me that if I didn't like it that I could go somewhere else, so I did. I have been shopping with you guys for years and so have my family and friends, but after this incident I will make sure to tell them to take their money elsewhere. I...
Read full review of Dollar GeneralLack of enforcing the face mask policy
Store#16756- I quite frequently shop @ this store & am just now noticing customers shopping without masks being worn and also not following the 6ft. Social distance practice, if this problem is not handled it is going to be a situation that could go really bad, I expect everyone to follow the guidelines, also I do not appreciate anyone violating my space of safety. If not resolved my plan is to inform the state commissioner!!!
Read full review of Dollar GeneralTreatments
My complaint is that I go in to our local store and then I am told that you can have a free infant item if you fill out the survey. I said sure — the manager says here give me your phone I will do it for you quickly. The first issue was I had a funeral to go to and was in a hurry — I don't have time to watch her do a survey on my phone. The 2nd issue wa...
Read full review of Dollar GeneralDollar General Reviews 0
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About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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Overview of Dollar General complaint handling
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Dollar General Contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Dollar General contacts
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