Dollar Tree
Reviews and Complaints

4/25/2015
I went into the Dollar Tree store, on Swansea Mall Drive, to purchase only 3 items. The store was busy, and the lady in front of me, in line, had 50 items in her cart. There was only ONE checkout open. I know, she had this many items, because, her total was $55.00!
Why the cashier, didn't ask about opening another register, I don't know. There was a line of people behind me, as well. I feel like I waited in line forever. Just after I put my items on the counter, another register opened up. No one should have to wait as long as I did, to check out. I use this store often, and hope this doesn't happen again. No one thought it would be busy? There was a flyer, in the Sunday paper. Thank you. survey code [protected]

This is by far the worst company I ever worked for. They continue to under pay and over work their employees. They have SM's that have given more than 10 years of service and still make less than $35, 000 a year and ASM's that have dedicated many years of their life to their company and still make less than $21, 000 a year. Many of the cashiers in NC still make $7.25 hr and get less than 10 hours a week. We are talking about a company that operates more than 4, 900 stores throughout the 48 contiguous US and Canada. Dollar Tree is the nation's leading operator of single-price-point dollar stores and operates stores around 11, 500 square feet verses about 8, 000 square feet between Family dollar and Dollar General. Not to mention that the CEO of Dollar Tree, Bob Sasser is in position to be the most highly compensated chief executive of the publicly traded companies, with a total compensation of $16.9 million. They offer one of the worst benefits packages ever for their full time employees whom has to decide whether to put food on the table this week or put gas in their car to make it back to that crappy job. On an average a full time employee has to pay $200-$300 every two weeks in insurance. They give the SM's and ASM's paid time off but tell them when and how much of it they can use. They make you take a non paid 30 minute lunch break and force you to work during that 30 minutes, because if the cashier needs change, back up, need balloons blown up or whatever, someone has to assist them and that someone is the ASM on duty. Dollar Tree ASM's and SM's are nothing more than a freight crew because that is all they do. Everyday, all day, stock freight. They refuse to run their freight on a third shift or even pay freight workers because they do not want to pay their employees the shift differential of a $1. So they pretty much have to stock freight and do their manger duties. They force their closing ASM's to put their life on the line by taking deposits to the bank at night when that is something that can be done in the morning hours. This company has no loyalty to its employees at all. They believe that every person that they employ is a thief and my take on that is "if you offer better wages and show some loyalty to your employees that may help deter employee theft". This is definitely not a family friendly company and I pray that they realize this and make changes before they go under from greed!

Accused me of stealing I striped down to show her I didnt she said she was gonna call police I said please do she and the otherco worker refused to call police and told me I couldnt buy anything I said I showed you that I didnt she said I must have put them somewhere I said where as I was standing five feet from her she found empty wrape I dont even know what of as she was organizing and automaticly blwmed me

My name is darlene betts, I have been with the dollar tree 9 yrs. Recently I transferred to bullhead city arizona. I feel the store manger wrongfully terminated me, first I wasn't even told I was terminated. Never signed anything.. I found this out when I came back to california and ask my old store manger if I could come back she said yes. Then she tells me this.
January 18, 2015 sunday, was my first day at the arizona store 2 am till 7, when I left the #. Manger ask me to come back on the 23 rd at 11 am til 4.
When I left that dat she ask me to come back on the 24 th at 2 am. When I got home had an emergency phone call had to go to hospital my aunt past away, so I called work and said I won't be in at 2'. When I asked when I came back she told me call the manger (scott on the 29 and ask him.) when I called scott he told me my call off was inexcusable, that I was a no show, and told me he would call me when he needed me.
Now he has me down as not rehire able. I don't think that is fair.
I love my job have for 9 yrs, my boss at 2445 said she would take me back I do good work. One person can take away 9 yrs of working a job I enjoy. Please let keep my job.
Scott didn't like me from day one. I got to keep my california min and scot didn't like that.

I am an assistant manger at a craft store and as such believe I know the right way to talk to a subordinate. I have been in the Dollar Tree in Helena, Mt on more than one occasion when I have over heard the manager, Len address an associate in a very rude manner. He yells from the office to the cashier reprimanding her for one thing or another. I have also been there when he has told an employee she is " a big Fatty", she is a lame brain and in general belittles the employees that make his job possible.
I would never talk to someone like that. Especially not in front of customers or other employees. I believe it is important for a business to know how it is being representing to the public. I hope you are able to address this issue.

I was in the Dollar Tree this morning and dealt with a very rude lady. I cannot understand how she continues to get away with it. Every time I am in that store she is rude to me. I entered the store and saw her. I said good morning to her, and she huffed under her breath to me and walked right past me. As I was looking for the items I needed, she followed me down the aisles standing and watching me at the end of each aisle. I went over to the Christmas section and was looking around for some things to make a project that I was working on, and she stood at the register staring at me. I got my items and went to the register. I tried to say good morning to her again, but she just said "mmhhmm" under her breath, wrang up me items, bagged my items and then threw the bags on the counter. She told me the total and I proceeded to swipe my card, and just as I was doing that, another customer entered the store with a box, and went in line behind me. The cashier said to her "What do you want?" and the customer said that she needed to return some glasses that she had purchased. She made a huffing noise under her breath and said that if she wanted cash back she would have to get her supervisor and to step aside so she could help someone else. I had to ask her for my receipt, which she handed to me but while looking at the next person in line. I didn't bother to say goodbye. Guaranteed that If I see her in that store again in the morning, I won't be going in there. Anyone else that works there is pretty friendly. I have not had issues with any of the other employees that work there.

This is a complaint about store4366. This complaint is about two managers that "run" that store. Denise, main manager, is very two faced, very rude to customers and employees alike. As a previous employee of there's I know from experience. I've watched her make huge mess in our stockroom and blame it on stockers who weren't present, punished employees for needing to take days off. That's just the tip of the iceberg. The other manager is an assistant manager named Stacy. One of the rudest people I have ever met. She texts employees to talk down to them, she also blames people for her mistakes, makes messes and stops everything she is doing to find some one else to clean or fix it and she is hypocritical and yells at employees making them feel like nothing. This is my complaint

i work at thestore 5091. I was having a problem with a part-timemanager and i expressedmy oncerns to the store manager.I was informed by the store manager that the problem was resolved and there was not going to be any retaliation, well there was. The manager that i had the problem with called me in the office and said shes tired of he/said she said "buul[censored]" and dont care if i call Sally the dm, corporate or whoever shes aintgoing nowhere. and she can do and say what she wants to us when shes the manager on duty.thats b.s. you treat people the way you want to be treated. For all you dollar tree associates outthere the shift managers name that i have the problem with is RONICA HARRIS