Dollar Tree
Reviews and Complaints

Store 4710 in Bradenton Florida
Cashier had 9 different people with medium to large orders in line I ask can you please call someone to help - Rudely she said they are taking a truck and no she would not. Miss Hope is a loud and rude person The woman in front of me say wow I guess the customer in the store are not important. Then people behind me could not believe how rude she was. I will not recommend this store to ANYONE! She needs to not shout across the store at people and be rude to a customer that ask her to call for back up that she did need. there were 3 other employees in the store - She stated also they are taking a truck More important then caring for the people in front of you. I am still pissed I should take everything back but you have a no money back policy I spent 45.96 never again at that store

Moving from MN to NV I went to the Dollar Tree in Pahrump, NV. Nothing can describe the dirty store, the lack of cashiers and the disgusting condition of the bathroom.
I've shopped at Dollar Tree in many locations in MN and never had to be 9 in line for the single cashier. When there were several more in line behind me, some people dropped their items and walked out.
I couldn't believe a store would have one employee on a Friday when it was so busy. If I hadn't spend so much time picking our special greeting cards and other items I also would have walked out.
The few time I've been in this store, it is always the same with aisles blocked with boxes of merchandise to be shelved and floors that looked like they hadn't been swept in weeks.
I have tried to call a manager but the line is either busy or goes dead after I'm on hold.
It is a sad thing that General Dollar and Family Dollar are getting the business since everyone complains about the lack of management, cashiers and the blocked aisles.

Trash and broken glass is all over the parking lot. When I asked the clerk, Why wasn't there a trash can outside? She replied, " we are not allowed to have one. We live in a clean neighborhood and it is an eyesore to see all the trash in the lot let alone flatten my tires with the glass.
Is there a reason why Dollar tree cannot have a trashcan?

My husband went to your store in Sapulpa, Ok, on Taft, on Monday, June 7 at approximately 4:30.. We shop at this store several times a week and have never had a serious complaint. The store is usually clean and the cashiers are helpful and friendly. I sent my husband to the store to get
1 helium filled balloon for an object lesson for Vacation Bible School at our church. The cashier, a young male, advised my husband that they are not filling balloon today. My husband said that he would just take one that is already filled. The cashier told him that he is not selling any balloons today, "Those are all for display." I was livid and still am.

No more needs to be said as I know you realize the stupidity of that statement. I would like this young man retrained in customer service at the very least.

Tuesday, June 1, 2021, I went into Dollar Tree on Airdepot. One cashier about 7 people in line. The cashier kept answering the phone and talking on the phone while people were waiting in line to be checked out. The cashier was slurring her words and moving funny. I asked her if she would get off the phone and checks us out. I also made a comment that she looked like she was under the influence. She got mad and told me to get out of her line and I told her that I need the stuff I am buying for her to check me out. She said no I am not I go to grab my bag and she called me a [censored]. The lady behind me told her to check her out meaning me. The cashier left the register. I do not know where she went because I grabbed my stuff and left.
June 5, 2021, I went back into the store to buy a toothbrush, and the same girl was working with a long line of people in line. I asked one other lady if she could open a register. She opens another register and the same girl with blond hair motioned at her and said there she is. That brown-haired lady came and told me that they couldn't wait on me because I accused them of being on pills. These two ladies look like they are under the influence of something. I threatened them with a hair follicle test. Something needs to be checked into.

05/28/2021 date of incident
Store number 6941 Guthrie, Ok 73044

I asked the clerk to double bag my pops, so the bags would not bust when I was carrying the pop to my car. she stated she was low on bags. I informed her if my pops burst from the one bag I was going to bring back my pop and report it to the manger. So she got smart and said ok her some bags she threw them at me and told me to bag my on pop. The bags did break and I almost drop my pop before I got to my car. I try to show her the bag had broke. she was out side talking to her manger on her telephone. She told the manager a lie trying to cover her self. I feel that if she had gave me the bags this could have all been avoid. Now the manger is trying to bar me from the store. I need the store manger supervisor to contact me. Let's talk about this incident.

I recently went into the dollar tree in Portsmouth, NH and was appalled at the conditions of the store. The rug didn't look like it had been vacuumed, the aisles had debris on both sides, the entry way floor was filthy, and the restroom was discusting. The floor didn't look like it had been cleaned in quite some time. This is the second time I've been in that store where the conditions were so poor. Not planning on going back in there anytime soon.

I purchased a couple of shower rings on 5/22/21 at 18:45 pm. I was not given the correct change. While it was only a penny short I would have appreciated if the clerk had told me beforehand that she did not have any pennies instead of assuming that I could not count. When I asked for it she was insulting and yelled to the person I believe to be the manager that I wanted my penny. He threw it at her and she dropped it in my hand. Yes, I am aware that a penny is small change, however, it was mine and I did not appreciate the manner in which I was treated.

I went into store #2576 to put money on my card. After waiting over 5 minutes for management I was told I needed cash and an ID. I said ok because I had both. She asked how much, I told her, she then says she has to call her D.M. for approval. Again I say ok. She's comes back I give her my money she then says she has to call her manager. She leaves again, then comes back and says she can't because my money wasn't real, "the face is off center". She said her and the DM agreed the money wasn't real and to not accept it. Handed me my money back.
Her name is Linda Davis her DM is David Cain. This happened around 8:30pm on Monday, 05-24-2021.