Dollar Tree’s earns a 1.1-star rating from 2974 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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the store has 3 shopping carts and no one stocking the shelves plus management is rude!
We have been going to this store for 15 years . About 2 years ago management changed and ever since this store is circling the drain. Now the shelves are barely stocked and I know its not due to product moving out the door. The store was busier 2 years ago than it is now and now it's open fewer hours and it's a total mess. It's sad when you see an elderly...
Read full review of Dollar Treemanager
I am very very upset with the manager at Dollar Tree NorthCrest Charlotte NC 28216. This woman is rude, rude, rude. She is the black, bald woman. She is so rude it's scary.She is very very condescending. The store is always awful. Boxes are everywhere. The shelves are always empty and very poorly stocked. Please talk to this Supervisor or next time, when I come I will call the police to enter with me.
I saw that same manager and she came into my place of business and she got in my face at my job...because of the problem her and I had. Look, talk to this lady or fire her. She is going to end up getting hurt speaking to me and my kids like that. I mean she got her nerves...she came into my place of employment and was going off on me...about the issue her and I had two weeks ago. She is awful, ugly heart, ugly spirits, to match a ugly face.
customer service
I went to dollar tree on my lunch hour in Suffolk County NY and was shopping for numerous items. When I went to check out I found items that were more appropriate than the ones I had found while shopping. I did replace the items and put the ones I did not want on the front end shelf. The staff member saw me do it and very nastily reprimanded me for not putting the items back in the correct spot. The problem I had with this was the way she spoke to me. As a paying customer I would appreciate if staff would be respectful in the way they speak to people. Every time I go into a dollar tree store the staff is nasty and they are always complaining about their jobs. I will no longer shop at dollar tree.
they never have shelves stocked
Ok Have lived in the area for a long time. I go into Dollar Tree at least once a week thy never have shelves stocked and when thy do get shipment in it sits in the boxes along the isle forever. I have to open the box myself to get what I need cashiers are wearing headphones as well just a clutter mess. I really don't know what this manager does but thank...
Read full review of Dollar Treemanagement /coupons
So, I went in to buy my coupon stuff and the coupons at the Dollar Tree and none of the coupons would ring up, but the number was the same on the products, but anyways that manager would not let me have these products and she said if it don't ring you will not be able to use them... While she was doing that she was running her mouth and gesturing way...
Read full review of Dollar Treecleanliness of store
8/4/19. 6pm
I went in to shop and had to use the bathroom . it was so nasty potty had Bm in it and dry on it .Also the floor were just as bad tp was on floor took pic and ask to see manger show her the pic s all she said oh it was clean last night. Also. There was trash in floor it look like they had not sweep or mop the rest of store not much better. I not real sure i will ever go back in the store. I have pic i can send just not sure where to send. I also put on fb to warn other.
Laura Hansen
254/434/3544
Dublin Texas 76446
manager theresa or teresa
I went to this dollar tree and was needing some help with how tax exempt works and if I can buy bulk here or does it have to be online? One of the girls that works there was soo nice I can't remember her name but she has glasses and dark long long hair and was trying to answer some of my questions but it looked like she was the only cashier and the line wa...
Read full review of Dollar Treeshort changed
Aug 3 2019
This is the second time I was shortchanged by the cashier, the same cashier. He never gives receipts unless asked, and he short changes customers. I have notified the corporate customer feedback twice and the store manager as well. I am not the only person this has happened to, today the customer behind me was shortchanged 1 dollar, last visit another customer was shortchanged as well. The cashier denies it when confronted and the people I have talked to have been affraid to tell him after they observe me trying to deal with it. Obviously the store/corporation does not care because it has been a month between my visits and it continues.
cashier
Cashier should not be on the phone & texting while making mistake on my order. The store was upside down things all over the place nothing on the shelf's . When you ask for something all you get is they have to be pack out that is the whole store are you kidding me. No wagons in the store to shop I need a wagon to go around the store I am a disable person...
Read full review of Dollar Treeservice
Your assistant manager is very nasty you need to do something about her she is really rude to customers she doesn't speak when you go to the cash register the only thing she tells you is your total and your change total she doesn't even welcome you in the store if someone's beside her she's talking to them she doesn't even say you have a nice day every time I go in the store she said they're standing around or talking to someone on the phone she's is rude to customers I will not go in there if she is working
throwing away outdated food
Today I was in the Rantoul IL Dollar Tree. The young lady had a cart full if expired assorted chips. I asked what they were going to do with them. She said throw them away.
Unbelievable! Those chips are still good. Why can't they be given to a shelter or food pantry?
As many food deprived people in the country, this is such a shame.
Please provide some information on this.
Thank you.
My guess is it is for liability and legal purposes. They must discard any expired food regardless of how good they are. If someone gets sick on these expired foods, they can be sued.
I am complaining about a worker...
There was this really rude worker, whenever I asked her for help she ignored me . Her name tag said Barbara. She kept on making a lot of weird faces to several customers. I WILL NOT be going back. That worker ruined my experience there . Not just there but wish everywhere I go. I don't even want to go outside my house cause I'm scared she will show up. I hope u all get rid of her soon, until then I will not be going. GOODBYE!
employees, stocker and manager
https://www.mapquest.com/us/mississippi/dollar-tree-357013128
I was in this store today and these employees are the rudest I have ever seen. I ask a lady Stocker about a product which was loaded on a receiving cart near the check stand. She told me that she wasn't ready to do that cart yet she was working on one in the back . So I went up front got the product myself. I went to the check stand where the manager was checking out customers. As I approached I spoke he keep looking down, so I spoke again and said smile, He never looked at me but said
"I don't feel like smiling". So I said you in the wrong business, nobody want to be served by angry people. Three others customers said "these are some mean folks up in this store." I personally will never go back in this store, this is ridiculous! I have been in all the store in the Jackson area and never been treated so badly.
service
Apparently there was a new person on the register. There was 6 people in front of me and another 7 be hind me. He never called for help ever. No other cashier in sight. No one checked up on him. We waited in line for over 10 minutes. The second cashier came I'm finally. I was already pissed. She was not pleasant, then she demanded me to take everything out...
Read full review of Dollar Treebad customer service
I went to the chicago 92nd western location on July 27th 2019 with my mother. As we go to stand in line to go pay it was crowded no cashiers whatsoever only one line open. So they called for backup we go in line and the associate named christi which she said she was the manager of that store. Treated us in a rude and racist way. I don't think thats the way...
Read full review of Dollar Treethe rudeness of store manager
We were at dollar general at 6:45pm in sidney ny on July 29th 2019. My son threw a streamer over the aisle and hit store manager danielle aclys cart. My.son was reprimanded for this but she proceeded to scream threw the store if that would of hit me you little [censored]er you would of been thrown out the store. I dont feel she approached the situation in a good manner at all. The situation could of been handled better and im.not.sure if we will be going back into your store because of the situation. If you need to contact me.please do so at [protected].
manager janika
The store manager is very unprofessional. She's very rude to customers and also her employees she is always on her Personal cell phone and always late. She has a very unprofessional demeanor, she lacks customer service skills I don't understand how or why she is the store manager. Is this the way you guys run a business with unprofessional people representing your company.
customer service.
I went into the store on July 21st around 4pm. this is my neighbor store and I frequently shop in this store at least three times a week. I had a cart full or merchandise (at least $40.00 or more). The cashier name Alisha I noticed was being very nasty to a young lady who was three people of a head of me. She was going back and forth with this young lady...
Read full review of Dollar Treepoor customer service
On 07/01 or 07/02/19, I visited this store and was able to use my EBT card by manually inputting my 16-digit # and pin however, when I visited the store again on 07/09, I asked Manager Robbie would he allow me to manually input my information and he said no, with no explanation. I asked him if he was sure and he said no again & would not make any attempt...
Read full review of Dollar Treemanager
I went into store to shop. I go in at least twice a week. I usually buy some of the same products but couldn't find what I was looking for so I assumed they moved it. I saw an employee filling the shelves in the food department. So I asked for her help finding my product the cashier called for help at the checkout so she started walking to the front and I said ma'am could you help me. She then told me you'll have to wait and kept walking. I was a bit upset due to I've always been treated so good at this store so I left my shopping cart in the aisle. Went to leave store and read her name tag. It was Melissa I was appalled that she was the manager after she just treated me this way. Her tag said management under her name. I will be shopping elsewhere with a manager like that there.
Dollar Tree Reviews 0
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Overview of Dollar Tree complaint handling
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Dollar Tree Contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service+1 (877) 755-3035+1 (877) 755-3035Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Supportcustomerservice@dollartree.com100%Confidence score: 100%Customer Service
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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