Dollar Tree
Reviews and Complaints

Hi, I am Ada wheelchair, and at register, when paying by card, I was not able to see the card screen, I tried to move the box so I could see, but could not do that either.
In order to complete my purchase, I had to ask another person to complete my transaction.

If the store had the box lower, then being in a wheelchair I would be able to use.

Please let me know if this request is acceptable. Thanks

From receipt:
Store#1229, 7020 Stockton boulevard, sac California [protected]
Thanks, Steven Smith.

This pathetic store who's shelves are always empty just like the freezer is depressing to even walk into. You are to cheap to hire a part time person or two . No, every time it's Empty shelves and piles of boxes to work your way around. It don't matter to me the store is a joke to the senior center with 300 apartments within walking distance and there is no reason to drive to this tomb. There is a family dollar about a mile further but even though it's more expensive and not walking distance it's worth the drive and trouble. Just give your store a merciful death and be done with it.

I called 1-757-321-5000 last week to make a complaint about an employee at the Monona, WI Dollar Tree store (#741) on July 11th at 3:40 pm. I followed the prompts and gave necessary information, including my verbal description about how my 14 and 16 year old kids were treated by a female employee in at least her 40s. I gave my name and contact information to be contacted. I would have expected to be contacted by now.

I also emailed Corporate Headquarters 2 days ago and have heard nothing back. Now I am thinking that I should have gone into the store and confronted this woman or talked to management. I was trying to avoid a scene.

This employee used her power as an adult to belittle my kids for not giving to some children's fund. She repeatedly made comments, not just one, which still wouldn't be OK. She also did it to both of them, separately, making them feel guilty, saying that they didn't really care about these other kids (that the fund was for), making comments about what they bought, saying "Do you really need that?", and then asked my 14 year old after his sister went through the line, "Do you really need this?" after he declined giving to the fund and then she rudely said he was following after his sister. Oh my! I would like to ask her if she really needs a job? How dare she talk this way to anyone! They clearly knew she was not joking and felt it was aggressive, just in case you were wondering. Even in a joking sense, this would be manipulative, especially when an adult is doing this with kids.

Could someone please contact me about this and let me know if anything is being done? Because right now my kids don't want to enter the store.

Lauren Baxter

They are always out of bread yesterday went to grab a loaf and the manager tells me they never received it from the truck, she claims bread was ordered they just didn't get it, hmmm. Twice a week I've gone in for 6 months to both locations they either never received it or sold out the same day and these stores are never packed. Managers are either not doing their jobs or are allowing a single person or business to buy them out, time to start implementing a maximum each customer can buy in a day or per visit. If you can't maintain a steady stock of goods you shouldn't have your doors open period!

The Dollar Tree on Hicone Rd in Greensboro NC has a sorry manager. The store floor is never clean. I can be in Food Lion which is behind Dollar Tree & look out & see the manager out back smoking with the back door open & during my 4 hour shift at Food Lion she is out there at least 5 to 6 times. When I go in the Dollar Tree she is always on the phone. She is a nice person but is not management material. I have complained before but nothing was done . I just think maybe it should be looked at more closely & maybe interview the employees in private.

I have submitted pictures of proof. Currently standing in a line of 17 families (familes, not amount of people standing in this line) One register is open. This has happened on multiple occasions at this location. I have always given the benefit of the doubt, maybe some one called in, maybe they're under staffed etc. This however is ridiculous. What absolutely horrible service!

I live close and this dollar tree is a huge disappointment! Its hardly ever stocked.U-boats sitting in the back of the aisles full and nobody stocking. We asked the 1 employee there he said they dont wanna pay employees to stock shelves. Please im tired of driving to other dollar trees because the one closest is always empty. If u did a visit u can see for urself. Many customers are upset they just dont know who to complain to.

Hello I been reach out since 6/26 regarding my PTO. Check they responded saying send my address I did that so I called on 7/15 to see what was going on I finally spoke with someone and he said he was going to send an email so he can stop payment on the first check and send out another one to the correct address because you guys sent the first one to the wrong address I never revenants email I been calling only to be sent to voicemail I left over 5 voicemails to different people and emails still no response

The workers here never want to work. Always in the back talking amount each other. They will only have one register open the line is incredibly long is horrible no one want to work the place is always empty is ridiculous.Everyone complaints they will talk back to the customer so rude. People come in and steal like is nothing and they don't do anything. They would walk out and leave the one person on the only register open alone is so disorganized always a mess, almost nothing in stock ever.