Dollar Tree
Reviews and Complaints

I was in one of your stores about 2 weeks ago @2279 N Park Dr. Ste 510, Holland MI 49424 and I just want to let you know that the store was filthy. I mean to tell you it was very very gross. As we went down the isles there were stains on the carpet everywhere and what was so weird about it that most were in the shape of a circle. The entire store was a mess meaning displays and shelves. As I was waiting in line, I noticed a cooler that had pop or something in it and I looked and it was just coated with dust everywhere dust could settle and the glass doors were all finger prints. Then as we were leaving, I was just so disgusted with the filth, I noticed that the entry doors looked like they haven't been cleaned in months.
I am sure that this is not the way you want your stores to be, so I just thought I would let you know.

I purchase a broom from dollar tree and injured myself the broom bent and the aluminium slice my arm . This was reported to store manager on june 6 2019 manager gave me a claim number to call. Ive called number and was informed that someone contact me . Still to this day has not receive no letter or call now im filing a lawsuit against store who sold product and company who made product. Ive received stitches in my arm that lelf me with a deep slash on my arm. Please contact me asp to tesolve this matter. If i dont hear anything the following day i will be force to take this mattet to my attorney

Very rude cashier, shopper divider forcible snatched out of my hand and told, " no no no no"

Today, July 7, 1141am, 3015 west capital, west sacramento, ca, . while standing in a long checkout line, i grab a divider, from its normal location and placed it on the conveyor to separate my purchase from another customer.

That's when the female African American cashier acted unsafe and rude. The entire incident should be on your cameras

Sincerely,

Jonathan Bernstine
[protected]
jonathan.[protected]@gmail.com

I visited your store # 5123 located at 2014 S 7th St in St Louis, MO. on Thursday, July 4, 2019. I arrived at approximately 8:25 am upon arrival I noticed (2) Employees standing outside of the door. I walked up and asked if the store was open because the hours are listed states they open at 8 am.

(David) with whom I was speaking stated no not yet I'm waiting on my manager (She had an unexpected situation). While standing there waiting with 2 other customers, I personally witnessed 4 additional consumers arrive and leave due to the store not being opened.

I proceeded to ask (David) if the manager had given him a ETA as I didn't want to just wait around indefinitely as I had left a crew of people working at my home. He stated he was advised their arrival time would be around 8:30 . I then mentioned to him it's now 8:35 can you please follow up for confirmation since it is now past that time now? (David) then proceeds to tell me "Oh I didn't speak with her directly I spoke with the manager that comes in at 1 pm." " I don't have the opening managers number."

When you young lady arrived at or about 8:47 am . (David) runs over to her can and begins a conversation with her. I promptly asked if he could let her get out of her vehicle since we've been waiting for her arrival. She gets out of her car with a fast food bag sipping on a beverage. Proceeds to look at us and very angrily state " The store doesn't open until 9 am!" I then asked her what is your name? "Sam!" I replied, Sam? what is your last name? "I don't tell strangers my full name!"

I replied; Sam you are very rude and nasty she then stated "You don't talk to me like that!" I was so disturbed by her actions and comments. At 8:54 am I called the nearest store Store #1768 located at 3637 S Kingshighway Blvd and asked to speak to the manager (Kevin Stross) answered the phone and was very gracious I asked to have the incident reported to their district manager.

I'd also like to mention this is not the first time I've visited at this store shortly after
8 am and it not be opened on time.

Sincerely,
Stephanie Wicks-Franklin
[protected]

Lawton, Oklahoma on 6748 Cache Road,
Store full of customers and only one cashier. Supervisor called for assistance and she does not show up. 10 minutes gone by supervisor walks by and begins to but products away. Supervisor Linda finally shows up when people begin to put items back and begin to walk out the door. Losing customers and profit in result of this. This is a reoccurring issue, I have spoken to the senior supervisor and issue was never fixed.

I am employed for ssa for over 40 years and have never experience rudely and using authority to conduct business favoring people who she knew and did not have to get in line and also did not charge them for all merchandise they had. She rang up people based on what they said the had but they bag more then purchased

on 07032019 sent into store located at 189 springfield ave in which only two lines open on busiest date of month. Cashier doing there job when supervisor had people she knew went to register and rang them up spite long line of people and did not charge for all items taken to me that a form of theft. When people began to complain she referred to customer loudly as childess. I work only have less than a hour to stand in line for only 5 items i purchased. When asked to speak to supervisor her employee advised she was and she rudely continue to wait on other before continue with lines. Store location #5887 located at 189 springfield ave newark nj found out her name tiffany even though she did not have on employee tagged. She totally ignored complaimant and it is not fair to other. I am making this complain and do request feedback.

Im having a little issue they say im good but the district manager said he fix the issue for me because i used to work for family dollar but did not get fired had to leave because to stores brought the store i was working at and i wanted to stay with family dollar i just want to work i was a great worker.
Can someone please contact the district manager for the store on central ave in east orange..I think his name is Scott...
My phone number is [protected]

I visited my local Dollar Tree on Saturday, June 29, 2019 to find that the exterior parking lot and landscaping were in unacceptable condition. The parking lot ALWAYS has trash in it...in the front and on the side. The smoke breaks areobviously taken in one area (front corner at sidewalk), and all of the butts are on the ground with no cigarette receptacle anywhere to be found. I DO NOT UNDERSTAND why management does not make an employee go outside and collect the trash before a shift or at close. OR why an employee doesn't take it upon themselves to go out and do it without being told. Where is the pride anymore in the appearance of the workplace inside and out? We are a beach community with lots of residents and vacationers. This store does a tremendous business, and it's a shame that it continuously looks "poorly".

im living in charles city iow. i needed some things in short notice so i drove there 20 min before closing . i pull in to parking lot and im about to get out and the worker says in a mean and snotty tone they are closing and to go else where. i have never been treated so disrespected as a customer in my life. especially since the store had 20 min till closing.

I always shopped at the location 7311, 15 Joyce St, Lynn, 01902. I purchased hundreds of books here ever since moved in to Lynn and spent hundreds of dollars here. I always would bring my roller bag on the cart and fill the cart with the items. Have been here numerous times and cashiers never complained. But today, after about spending 2 hours and filling my cart with books, this guy approached me told me to leave my bag at the registers. I tried to explain him I always shopped with my bag with me. I carry money and other valuable items in my bag and am not comfortable leaving my bag out there. I tired to explain that I shopped like this numerous times, but he asked me to leave the store. I already spent 2 hours in the store and he asked me to leave! When I didn't, he came back and told me either I leave on my own or he will involve the police! This is no way to treat your regular customers! I should have left the store, instead I gave him my bag. I told him I was not coming back here again, and he said "whatever".When done purchasing, came to the register where the cashier whose name is Maryanne was working. She knows me as the customer who would always purchase about 50-60 books each time I visited. I said hi to her but she didn't greet me! Took my items and kept throwing them in the plastic bag. This is no way to treat your customers. I felt extremely uncomfortable standing there, when she kept throwing my items and looked at me with such hateful eyes as if I committed a crime. She didn't thank me, didn't say bye. But she greeted the next customer as if he was the God. She thanked him for whatever he purchased, was very happy to serve him and said bye, whereas she treated me as if I was not a a customer but some kind of a beggar. She did it while I was there, on purpose.I will never come to this store again where they don't appreciate their customers. Fortunately Dollar tree is not the only store in the area and in all other places I was treated well. In the past I would encourage my friends to shop books at Dollar Tree, but now, I will make sure none of my friends will ever at Dollar Tree again.

I was shopping g this morning at the dollar tree located in crowley texas. The cashier and another customer got into an arguement and she kept telling them to f off. After the customer left she the cashier kept saying the f word loudly. I finally told her she needed to watch her language because of kids and she was being offensive. I will not go back into the store, and I will be telling my friends about your employee.

The store manager at Berwick 07166 . Has favorite on certain employees. Some employee s request days off weeks or months ahead of the schedule n still don't get off on those days. also the store manager says all manager employees must work weekends but her n another employee has n will be taking a weekend off. How is this far to the other employees n other mangers. The store manager works the schucdle with 1 other manager n work there hrs out but doesn't ask the other two managers bout what they want. This must get fixed.