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Dollar Tree
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www.dollartree.com

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1.1 3 Reviews 2971 Complaints
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Dollar Tree Complaints 2971

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D
11:40 pm EDT

Dollar Tree Cashier smelling like marijuana and under the influence

The cashier's name is Tashaun and he works at the store in Nassau Park in New Jersey. I happened to pass by him several times during the course of my shopping and every time I did so a heavy odor would linger around him but i didn't want to assume that it was in fact marijuana until he himself accidentally said to another coworker that he was a little high from earlier in the day. I've no clue how truthful he was being about that because the smell coming off of him was rather strong, this happened on 5/10/23 at around 6pm or so.

Desired outcome: He needs to either be fired or reprimanded heavily going forward.

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Avery I. Daniels
Jersey City, US
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May 14, 2023 7:28 pm EDT

Just looked this up and found a website "https://drugtestingdepot.com/does-dollar-tree-drug-test/", where it states that employees could be disciplined or terminated if they report to work under the influence not to mention it's probably unwise to allow someone who openly decides to come to work while impaired to work with cash in case they accidentally give out the wrong amounts.

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3:21 pm EDT
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I was heckled and embarrassed as a whole when checking out. I'd gotten a ride to pick up 3 items I needed to finish a gift for my mother. It was a bit day and I had a sprite in the bottle that was way past half gone that I put in the basket to free my hand to get these products. In line once it wasy turn and before this lady (Linda) could swipe I said "oh...

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4:24 pm EDT
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Manchester and 5th Avenue in the city of Inglewood, ca. 90305. This store is located in a single family area of the city which is considered a very nice neighborhood. I have lived in this area for over 50 years and have never experienced a business like this that would allow for TRASH & WASTE to be all around the business. With an alley behind this store it...

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3:53 pm EDT
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9054 Overland Plz, Overland, MO This store is not in compliance with the fire regulations of the area. I have witnessed the fire marshall coming into the store on 5/10/2023 stating it was overpacked, not enough workers and the Store Manager as well as the District Manager have no idea how to fix the issue and its falling on the store staff. It...

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5:14 pm EDT
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My teenage daughter went into the store by herself because she had planned on baking something special for me for Mother's Day and did not want me to see what she was getting period when she was not able to find putting, she had asked the nearest store associate for help. Upon asking for help, she was told that it would be down the food aisle. My daughter...

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4:57 pm EDT
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I visited store# 269 today and was absolutely amazed at how terrible the store and customer service is. There was only one cashier and 3 lines of customers going down the aisles. There were a total of 3 Dollar Tree employees and the poor lone cashier seemed to be a new hire. While waiting in line for 20 mins., I observed the manager who was upset that the...

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3:12 pm EDT
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Dollar Tree Associate misconduct

While shopping at Dollar Tree, 5/4/23, store 3080, I saw an elderpy woman crying and it looked like she needed help. I went to the front of the store to get someone to help. The associate I had refused to call 911, saying she would be charged for rescue. I said that she wouldn't and if I had my phone that I would call myself, as I was returning to the woman, I told the associate she was rude and then she yelled at me and said I was. I told the elderly woman I couldn't get help, the associate came down to where the woman was. I left to go and purchase my items. I wasn't happy with the associate and wanted to call home office. As I was leaving and by that time I was crying and humiliated, the store manager said her say about me. After that I went to the ER. I am a heart patient and experiencing some chest pains. I was told by my physician that I was to go to any ER if experiencing anxiety. I'm fine however, I do believe if I hadn't been treated the way I was this wouldn't have happened. I called the store and unfortunately got the woman from the altercation and was the store manager. I told her what happened at the ER, and wanted an apology, she hung up.

Desired outcome: Would like an apology for the way I was treated, and compensation for my emotional well-being. I am concerned for other customers being treated in this matter. I also would like to add, I am a frequent customer at Dollar Tree

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1:54 pm EDT
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had to leave my job over health reasons and now ive been fighting with dollar tree for over a month to get proof of leaving my job so i can get heath insurance and goverment asstence but the manager of the store wont give me any proof and the online portal wont give me any info because i dont work there anymore even the DHS office has called the store no...

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8:31 pm EDT
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This morning some colored Customer woman made complaint about cashier doing their job, polite, not polite enough to say welcome. Everything had to be just so, her obnoxiousnways. Customer kept on making requests about properly bagging her items in and orderly fashion. You know exactly who you are and whom im writing up here! &itch. This stupid @#$%@ & lady...

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2:40 pm EDT
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Store 7023 4/25/23 20:41 (8:41 pm 9061 College Pkwy Fort Myers FL I purchased 7 items. I was charged for 8. I was charged for 3 boxes of eggos when I only had 2. I was charged $3 each, they were in the 1.25 breakfast food cooler. I tried to return them, I was told they don't return food. I said I was overcharged, the person said they were in the wrong...

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12:45 pm EDT
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Months ago manager lied and fired me. Took two months to get my job back with no help from the d.M. At all. Now she lies changes the work week, talks about me out in the streets to non works, talks bout shooting up heroin and takes our hours away when we are sick for the next week. My hair is falling out and im scared to go to work. She has other lawsuit...

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C
3:16 pm EDT

Dollar Tree Store 8505

I used to be a DT store manager and almost every time I go into this store in Catoosa, Oklahoma there is always only one cashier and the line is backed up 7,8 or even up to 12 people in line. And the cashier Gabs won’t ever even call for back up. And after you have stood there forever the Store Manager Greg might come walking up there and decide to help some of us. I have personally spoken to him about it and he always says DT doesn’t do that anymore. Which I know isn’t true because you care about your customers always. So if something could be done so we are not always standing in a long line it would be muchly appreciated by me and all the other customers I have talked to while standing in line. They aren’t happy either. Thank you so much.

Cheryl Church

[protected]

Desired outcome: To not always have to stand in long lines because the store manager isn’t doing his job.

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11:04 am EDT
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I left there years ago at their request. They are still harassing me to go back. They work people like slaves while the management eats all day and yells and watches everyone else overwork. All ex-employees are complaining the same way and some received threats from the manager in the store. They sell a lot but the manager would not cater to poor people or...

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12:02 am EDT
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Good evening this is my first time filing a complaint. 6238 old highway 5, Woodstock ga 30188 is the store address where I had the incident with an employee. I'm a regular at this dollar tree. Today I went there with my cousin who is darker skin than I am. There were times when my son and other people's children played in the store with no issues. Yet today...

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4:49 pm EDT
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I am on a tight budget, but saw the beautiful shoreline rectangle placemats and decided to splurge. I didn’t realize it came in two patterns and ended up with 3 matching and one odd. I returned to the Crystal River store to exchange, but they were out. You don’t take returns at all, so I called the store in homossassa to make sure they had the ones I wa...

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12:28 pm EDT
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I shopped at Store #8291 at 11974 Lebanon Road in Sharonville Ohio today. I was finally checked out at 11:27 AM. Although I did not see any employees stocking shelves, almost every aisle was blocked by large carts with unopened boxes on them. I used the bathroom, which had a sign on the door that indicated it was for use by people of all sexes. The door did...

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8:34 pm EDT
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Dollar Tree Employee Behavior

At store #4858 in Santa Maria, CA, when I went to check out there was no one at any of the registers. It took several minutes for someone to notice me standing there (I could've just walked out with a cartload if I wanted to), and he just said "Oh" and walked off. Several minutes after THAT, a girl came out to check out my items (other people were behind me by that point) but she was talking on her phone for the first part of the transaction, and kept chewing on her fingernails and putting her fingers in her mouth throughout. I didn't want to touch anything after her.

This seems to be a trend at the Santa Maria and Orcutt stores, as at the Orcutt store there is one employee who is very loud and yells constantly - often things that make no sense whatsoever, just random segments of thought he's decided the entire store needs to know - and a girl who is always yelling on her phone, including a great deal of swearing and personal information that no one wants to know.

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12:57 pm EDT

Dollar Tree Threaten to write me up about a 10 minute break.

I'm employed at the dollar tree on 8330 Pineville Matthews rd. I been a cashier for about less then 2 years. There have been a lot of changes in the store lately. Before bringing in a new Manager I use to take my 10 minute break around a half n hour before my shift end or whenever there's not a lot of people In line to be cashed out. I was always told that our customers come first. Some times I would skip my break just for the customers. One day a new asst Manager told me to take my break halfway thru my shift and I was explaining to her what time I usually take my break. She told me to go now, so I did. The next time I seen my new manager she threatened to write me up If I don't take my break when they tell me to. I said to her what happens if my line has a lot of customers in my line, can I skip my break. Her answer was that If you skip your break you will still get written up. They same night I put my 2 weeks in to leave the company. I always did my job very well. I always did more then My share. I always made the most money for the company. They never ever told me thinks for all the hard work I did.

Desired outcome: I put my 2 weeks resignation in.

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A
10:11 pm EDT

Dollar Tree The boss mrs. Sandra

I Michelle Shelton is a customer who comes to the store to shop and mrs Sander the boss lady always picks on me when I come to the store to shop I think that's she is racist because I am black. She does this every time I come in the store and she is very rude and she always has a nasty dirty mouth and attitude toward me every time I come tlin the store to shop I think she need to be removed from the dollors tree on east harding and there should be another boss person in place of her instead this is a ongoing thing I can't even shop without her picking on me or mouthing off at me with a nasty attitude

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10:32 am EDT

Dollar Tree restroom denied

TO WHOM MAY BE CONCERN,

My name is Terry Ivery and I like to address the issue of not allowing to use the restroom within a certain location. I have a medical condition and I would have to urinate often. However, I was denied restroom access in speaking with the manager on the issues at two of the Memphis TN locations of Dollar Tree. In both locations, the manager was very rude. Please feel free to contact or text [protected]. on matters of concern.

5828 Summer Ave Memphis, TN 38134

6035 Stage Rd. Bartlett, TN 38134 store#395

Desired outcome: Address the issue of being able to access the bathrooms.

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Service was posted on Dec 2, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2974 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
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    +1 (877) 530-8733
    +1 (877) 530-8733
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    +1 (877) 755-3035
    +1 (877) 755-3035
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  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
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