KFC
Reviews and Complaints

I went thru the drive thru of the forest park, Cincinnati kfc to order dinner for my family. When I got up to the window I was told to pull around front and they would bring my order out. It took them 26 minutes to bring my food out. When I got home after waiting for 26 minutes, I find that my order was messed up. I was missing most of my order. I called the restaurant to tell them. I spoke to a manager named Matthew and he said to come back up and ask for him and he would make it right. I went back tonight April 7th at 8:45pm. The manager said that Matthew no longer worked there and there was nothing she could do because I didn't have a receipt. Who keeps fast food receipts? I offered to show her the debit card transaction on my phone bank app and she wouldn't even look at it. I told her that they have messed my order up several times and I never said anything. This time I want it made right. She refused then walked away while I was still talking. She was unbelievably rude and I don't understand how she could even have a job there let alone be a manager. I want something done about this or I will never eat at any kfc location ever again

I visited Rosa parks kfc
The food was awful. Being I loved KFC chicken the potatoes and gravy were running and the original recipe was undercooked. I vowed to never visit that particular store again.

So two days ago I went to the clarksvills OK store and the potatoes and gravy taste scorched and the chicken was so overdone I couldn't get it from the bone the breast was crispy and had no taste.
So completely I am now going to Popeye for an enjoyable meal. That is hot, fresh, and tasty.
Goodbye colonial Sanders, I guess you didn't want to leave your secret recipe for the world to keep loving my used to be favorite chicken . I has flown the coop and I don't want to eat the new secret recipe. Oh and the great biscuit was dry and taste like baking powder. Awful
RIP KFC

In Tacoma Washington in Lakewood I went to Kentucky fried chicken to get an order of chicken wings that this was At 9:45 pm and they gave me my order within a couple minutes the chicken was Burt dried out no good and I can't believe even served it to me and therefore I had to pay $15 for chicken that my kids didn't want. This is the fourth time I was served there bad chicken it doesn't matter what time you go there this always happens.

Get rid of Reba McIntyre as Colonel Sanders. It's just plain bad advertising. Completely lost my appetite for your chicken with her singing about it. Sanders was and always will be a man, not a woman dressed like a man. Worst advertising stunt I've ever seen. Not sure what the whole point of using a woman was, but everyone I have talked to feels the same. Do the franchise a favor, find a guy who will do KFC proud and stick with him. I won't be buying any of your chicken until you do.

Arrived at 10:30, the internet states it opens at 10:30 and it wasn't, the store hours on the door states it opens at 10:00, so i called into the facility and the employee stated they open at 10:00 but the doors didn't open til we called in and it was well pass 10:30 so i pulled up the drive thru only to find they're would be a 12-15 wait on chicken, the disappointment!

Someone has filled out a job application using my information illegally. I have never worked at a Kentucky fried chicken. I need the job application destroyed. This was in June or julyof 2017. This happened in Louisville ky. I appreciate your help. I appreciate your help on this matter. I need you tuocheck your payrolls and make sure I am not in it.

I went to two KFC restaurants both places chicken didn't look like anything like KFC food. It was burnt at the first place an you couldn't tell the original from the crunchy, the second restaurant wasn't my much better. I think someone doesn't know the chicken doesn't even look like the commercial. It look like it was under heat lamps all day or was leftovers from the night before. We sit in drive thru at first place 20 mins thought we were getting fresh food. WROUNG..hope someone makes some changes so we can enjoy our favorite chicken again.

I am at the Dorchester Massachusetts KFC the parking lot is disgusting there's trash all over the place the trash is not even put into the dumpster, is on the ground in front of the dumpster. Dumpster is right in the parking lot so you can see how disgusting it is doors to the dumpster open. It has been like this since Monday and today is Thursday.

I am very disappointed in the service that I received on April 3, 2018. My order took 45 minutes then when I got it the items in the boxed were wrong. I took it back inside. Mind you I went through the drive thru. I got home and the Mac n cheese had burned crusty pieces and the chicken was suppose to be thigh and a leg it was a leg and a breast my sister don't eat breast. The tenders that my niece had was so hard she couldn't eat them. I myself purchased a famous bowl and the chicken in the bowl was all crunchy. I spent a good amount of money on these meals and I was not happy.

I personally love the chicken that KFC is known for. But the restaurant closest to my house (the above mentioned) is the nastiest food I've encountered ever. I'm not raciest at all but I suspect that it's whites targeted in believe it or not, food poisoning. I challenge whom ever reading this, send a trusted white person in the KFC I'm speaking about, order a pot pie. I'm positive that the response will be most disgusting chicken pie ever. Please fix this. P. s. there are many more stories I've experienced in this particular KFC location.

I went to the KFC at 720 Northwest 37th Avenue Miami, Florida at approximately 10 p.m. on April 1st, 2018 Easter Sunday. I waited at the drive-thru for approximately 5 minutes nobody said anything to me. The first window was closed. I went to the second window. The lady told me she could not take my order I had to get back in line. I explained to her I already waited in the line and nobody even said I'll be right with you, , nothing. She still refused to take my order and all I wanted was a one piece $5 fill up. Finally I asked for the number to the home office to complain she tried to give me the store phone number but I knew it wasn't the home office number. I said that's not the home office number then she told me it's 1 800- KFC. I knew that didn't add up either. Anyway that's a hell of a way to treat somebody on Easter Sunday and I hope you take some action to correct this problem. I asked for her name to report her and she told me her name was Mercy. Maybe it was Marcy, a heavy set woman up in age with white hair. Thank you for your help.

After purchasing a chicken Pot Pie that wasn't cook all the way, never recieved one that was gummy before..and I also brought a 12piece box of chicken with six biscuits that was hard..the chicken was just thrown in the box, with skin falling off, some of the chicken was moist and uneatable.. Check order after I got home, I call the Manager Jay, which had a nasty attitude when I try to tell him my problem concerning my order.. KFC #G135286.. 5852 S. Western Ave.. Ticket #2272 3/30/18.. 8:03p.m.after spending $32.55, what's wrong with expecting to get what you pay for.. Without someone in a management have a nasty attitude and not trying to solve the problem or make sure his staff do their job...😤😢😤😤😢😤

I was just getting some grilled chicken and a chicken pot pie and found a rusty penny at the bottom of the the manager wasn't concerned about the situation you if my child was eating this pot pie and it was lodge in his throat will sorry or management unconcerned be easy to say managers didn't care about the situation will i hate this place after loving it for so many delicious year and feeding my family I'm very up set your truly and lost custermer Michael Chinnis

date: 03.30.2018
time: 12:41pm
Restaurant #J130033
Ticket: #1911
drive thru
I come to this store almost everyday. I am always polite and courteous(yes please...no thank you...etc) my only problem was that several times my order was wrong but i'd already be back at my job when i'd find out! So...i started checking my order upon receiving it at the drive thru window. This is when the manager would chastise me rather rudely and tell me to move it! I would try to tell her i was just checking my order because on a number of occasions it has been wrong but she would never listen or hear me...just rudely yell at me to move it, then she'd walk away.Checking my order could not of taken more than a few seconds! Today the apparently insane manager told me to "never come back to KFC"(thats sure good customer relations).All because i took a few seconds to check my order each time to avoid Their Careless Mistakes but i never once complained about that...(i understand people make mistakes)Obviously, your manager doesn't understand Anything! I found her to be Extremely obnoxious, incredibly rude, totally inconsiderate, and probably one of the worst "Professionals" i've ever met! I've been married for 34yrs. and worked in my profession for 38yrs. without interruption...I'm not bragging however, i do have a bit of a clue about how to get along with others...The way your manager represents you at the Atlantic City store should Most Definitely be re-evaluated...her people skills seem to be non-existent at best!

PS- i attempted to give her another chance to resolve this problem like an adult Professional but that was when she avoided my request to speak to her in the store and proceeded to call in the Atlantic City police department(Really?). So pathetic...i guarantee you that you will find what i found if you so investigate.Actually, i do feel sorry for her...she obviously has a deeper disturbance that's saturating her demeanor with hate and disdain. Good Luck i guess i will have to go to Popeye's Chicken now that i am officially band(per your manager & AC police dept)from KFC!

feel free to email me in the event my "Band" gets lifted.
Email Address: [protected]@comcast.net
Name: Norm Massey

We eat at the Chipley, Fl location regular. On Friday the 30th of March we were having our evening meal during the shift change. I seen two young men walk in to start their shift and one of them I would have sent home if I were manager. Let me explain, he has long braids that were just hanging and flopping, his slacks were down below his butt and his underwear in plain view
no belt! This really cooks my goose to see someone that looks like this prepare my food or even hand me a tray! I'm a manager and if I had one of my employees walk in looking like this they could go back home. I've ate my last meal at this location. It's sad they have remodeled this location and it looks very nice! They need to work on employee dress code!

I went to Kentucky Fried Chicken the location at Barnum Avenue in Stratford CT. March 29th I went and bought the family pack for myself my son and my aunt who is on oxygen so basically she is sickly. The chicken was raw so I just made them pasta and sauce. I called and spoke to the manager she told me to bring in the receipt for a refund. Today after i got off of work at 5:00 pm. I went back with receipt and the raw piece of chicken. The female manager said where's the rest of chicken i said in garbage I told her I would go home and get it she then said where are the sides I said in garbage I offered to go home and get it and bring it back I had no problem with doing that. Then a male manager brought me the refund and said not once but three times next time to bring receipt and the food. He said your lucky to get a refund. No i think Kentucky Fried Chicken is LUCKY we didn't get sick.

My son-in-law went to KFC Protea Heights today they had to reverse the order 4 times as they took it down incorrectly he waited 4omins before the food came when he got home he got 4 x coleslaw and 1 x gravy no mash all our drinks were flat and they just do not care whatsoever there service is absolutely atrocious! It would be great if this matter could be sorted ASAP!

On 3/26/2018 at 11:00am I went to the KFC to get food. I was totally disrespected by being humiliated and verbally harassed by an employee there because of a personal issue the employee has with my sister. I was cursed at and the employee became aggressive towards me. The manager could not calm the employee down at first by then I was upset by conduct.

Hello, on march 27 2018, at 4:23 pm I made an order at the KFC on 5700 Baltimore Ave, Philadelphia Pennsylvania. I order the 4 pieces chicken bucket and repeated my order to the cashier over 5 times and she also repeated the order back to me; however, at the end she gave me the chicken tenders instead of the 4 piece of regular chickens. This is not the first that that this cashier has made this type of mistake. I actually stop going to that KFC because they always give you the wrong order and they are also very rude.

I came to the KFC on 50th and the interstate in Lubbock Texas for lunch I ordered a honey mustard chicken little combo they said they didn't do that I said y'all don't have honey mustard chicken little I get them here all the times he said no we cannot do that so I settled for a double crunch combo instead there was hardly any mayo on it so I had to ask for a side of mayo in the middle of my Sandwhich I look towards the front counter and what do I see a big sign that's says try one of are chicken little's in honey mustard BBQ or hot... I don't understand why I wasn't able to get a honey mustard chicken little but they were advertising them it the customer service could have been better it seemed like the workers were upset about something