KFC
Reviews and Complaints

Ordered 8 piece all white chicken meal. Got home, and chicken was inedible. Was extremely tough.

Drove back next day over 30 miles. Returned chicken and manager was extremely rude. Told her that the order was all white meat. She acknowledged me. She replaced the chicken

Drove back home. Chicken was not all white meat. Was almost all dark meat. I feel that the manager did this on purpose. Do not want to have to deal with this manager again.

Would like KFC to make this right.

Hello
I made an order at appoxrimately 8 45 Qatar time online
After almost half hour I called kfc just to confirm my order status.
The guy responded by saying that my order has not been dispatched yet and since it was an online order I was told that information is extracted from the system and order is delivered.Anyways the guy told me that he will dispatch my order right away
25 mins back apppox I called again and I was told that my order has still not been dispatched.I was again told the same story that order will be dispatched right now as the order information was not extracted from the system
The phone operator transferred my call to her manager who did not brother to pick up the call and I eventually hung up after waiting 6 to 7 mins.
Now as I type over 1 hour 20 mins have gone and order has not been processed
Dear KFC please take serious note of this unprofessionalism by Doha branch
I called twice from landline no : [protected].
You can hear recording to verify the genuineness of the issue.kindly look into it
Expected delivery time was 9 45 pm

Email
[protected]@hotmail.com
Cont no +974 [protected]

To whom this may concern

I'm extremely disappointed at my order today. Below you'll see the detail.
My order was very simple but what I received was horrible. 2 1/2 piece of chicken and the corn tasted disgusting. This isn't how anyone's order should be handled.
Please let me know what will be done about this. This should never happen again to anyone.

My email is [protected]@optinline.net
[protected]

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Ordered from
KFC

Delivery (ASAP) to Julio Borbon, 1300 Midland Ave, c42 Yonkers, NY
[protected]

Delivery instructions
" call my number and I'll come down stairs [protected]"

Payment Method
REWARD and Credit Card - 0849 $19.07

Order Details
Nov 08, 2019 8:13:16pm
#[protected]-4414196

1

4 pc. Chicken Combo

• Original Recipe
• Mashed Potatoes & Gravy
• Pepsi

$9.99

1

Whole Kernel Corn

• Small

$2.95

Items subtotal $12.94
Delivery fee $3.99
Service fee $1.12
Sales tax $1.17
Tip $3.84
Rewards - $3.99

Total charge

$19.07

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Ordered chicken meal for dinner worked later than I thought. I ordered the 20.00 fill up 8 pieces and 2 sides. I upgraded my wings for thighs. Perfect meal I thought. I got home. I had 4 legs 1 piece if a wing. My biscuits was under cooked and broken and flattened from being doughy. Called them they wanted to only give me 2 thighs. Said that's all I will get. Really. That's not cool. I did take pictures. Sides looks fine Rest will go to dogs

My family really enjoyes your chicken. We usually get take out chicken about twice a month. Our order usually totals at least $50. last night we placed an order that included a 16 piece meal. We live an hour away. When we got home, we found that two orders of gravy were missing. Honestly, , the potatoes are not too good without the gravy. This would not have been a big deal but just two weeks earlier the exact same thing happened. I called the restaurant, explained what happened. Of course I was told to come back and they would give them to me. I explained that was not an option as we lived an hour drive away. Their solution was to give me two orders of family sized gravy the next time I was in town. After stating the obvious (what am I going to do with that). I asked if they could make it something more reasonable or to deduct the price of two potatoes and gravy from my next order. That was not possible. Then they hung up on me. I immediately tried to call back but got no answer. I know that no one is perfect and mistakes happen. But TWICE? I didnt feel that they made a reasonable effort to compensate me for my inconvenience. I can be reached at Bobbie Channell, 18813 Bigham Loop Road, Berry, AL 35546 or [protected]@aol.com. Thank you for listening,

I went into you satellite town today 6-7 pm (5-11-19) and ordered 3 ‘zingerathas' and had to wait 40-50 min to get my food. No information was given to be about the wait while I ordered and the staff was very uncooperative after and kept saying 5 min more every-time. Very unprofessional attitude, the manager was in back office and didn't paid heed to come. Very disappointing experience, hope I am kept posted on the remedial action you take.

The buffet was totally nasty, foods all mixed with other foods. All areas around containers covered with food. For this reason we ordered our food at the counter, service was ok, chicken was awful, dry, overcooked and hard. We eat what we could, went to empty out tray, garbage was full, could not put anything else in container. No sweet tea and floor wet all around drink area, no signs of clean up. Finally went restroom, matched rest of store, gabage full and falling on floor and floor wet all over. A good health inspector would shut down this store. Usually love kfc, now have doubts about how much corporate office check stores. Thanks for your time.