KFC
Reviews and Complaints

Today I went to kfc / taco bell in Lemont Illinois. I ordered 2 crunchy taco and 2 pot pies. One of the pot pies had zero chicken in it. Is there anyway I could get a replacement? I was going to call the restaurant but, they didn't give me a receipt.

Laura Bailey
[protected]
1035 Walter St
Lemont, IL
60439

I went to KFC in Acworth I wanted the chrissy chicken sandwich and was told they were out then I wanted to order a pot pie and was told they were out. This was 4/19/21. But in the past I have had the same problem it seems no one there knows how to order so they have enough food.
I hope you can get things resolved at this store.
Thank you
Betty Stewart
163 aztec way se
Acworth, Ga 30102

betty.[protected]@gmail.com

Order time 2:18 pm 04/14/2021:
Store: 5615 Milgen Rd, Columbus, GA 31907, United States
Phone: +[protected]

Issues: Ordered a 12 piece tenders bucket, 8 pieces original recipe chicken bucket, and 1 order of corn. Ordered and paid for on the internet site for this store.
We were given a pickup time of 2:28 pm. We arrived at 2:38 pm and proceeded to pick up our order.
1. The first issue was we ordered (2) two buckets of chicken, but our ENTIRE order was stuffed into (1) one bucket. Which means everything to include the (2) Two full bucket orders of chicken and corn, forks, napkins, and sauces were all in one bucket.
2. We paid online with our credit card, but were not given nor offered a paper receipt when we picked up the order.
3. As you will see in the attached pictures the chicken crust if you can call it that was SAD! to say the best about it. most of the chicken was missing the crust and looked like they had given us the drags left on the counter no one else would want because our order was a pickup and they could hide its appearance under all the other things they stuff in the SINGLE bucket on top of the chicken.

The chicken tasted 3 days old it wasn;t the regular chicken strips it was like the chicken sandwich the fries weren;t real fries they looked and tasted like the chicken strips. Only thing that was good was the cole slaw.
ticket number 1760

Raw wings served to me I'm livid your gonna kill someone I demand satisfaction you can't serve raw chicken to the public

This is the second time now, the food was horrible. We did not finish our meal, it went to the trash can.
Attached KFC is what they advertise, KFC2 and KFC3 if what we got!

Ordered 8 April 2021, 6:06pm

Order to large combo meals. Received the large drinks the 2 chicken sandwiches but to smalle fries. Realise this as where point way from the drive thru stopped told that we couldn't come into the store due to covin so goeth back through the drive thru. Went back through the drive-through and they said that when I ordered large still come for the small fry made no sense.

Am rafeek my # [protected]
I order 12:39 pm kfc super dinner meal 4 pcs
But i received only 3 pcs at the time 13:24 hours
I call 13: 33 hour because of 1 peace missing
Then one lady who received my call she told me will be send ASAP but i not got again i call 15: 33 hour then i got message on way now time is 16: 20 hr i still not received missing one pcs of kfc
Its negligence

Today i tried the new chicken sandwich. The most horrible sandwich i ever experienced. over 2 inches of crunchy batter in a bun.
After the first bite i opened the sandwich and went searching for some chicken.
hidden in all that batter was a thin little slice of chicken that measured
one centemeter thick. Chewing it was comparable to shoe leather.
Even McDonalds beats this 10 fold
KFC should be ashamed to present this tragedy for 4 dollars, Its not worth 50 cents

Too bad and shameful services of KFC.
I book order KFC through Foodpanda at 4.58 pm oOrder number: #s0ox-a4eg

and After lapse of 15 minutes I call to KFC helpline Mr. Malik attend the call I request him, please my order deliver early. He confirm me we received your order and deliver as soon as possible
After 10 minutes I received call from branch of KFC (Atrium Mall) rider ask me complete address and confirm me I deliver your order early.
and After laspe of 01 hour 05 minutes call received from branch, they inform me we cancelled your order due to not deliver in your area know, branch manager refuse to deliver order after lapse of 68 minutes, while my deliver is due and more than 25 munits
I am not understand with branch manager is decide to order deliver or not ? I previously various order and received? Please take serious action against Branch Manager for this negligency of Branch. My order 03 times confirm and manage himself cancelled after lapse of 01 hour 08 minutes.
Arshad [protected] Order number: #s0ox-a4eg

Now Mr. Shah Seninawaz or manager call me and inform you telling lies we inform you on time?

This is too bad and shameful services of KFC no one accept their negligence and says customer confirm for cancelled by branch manager

Request for investigate the matter and take serious action on shameful behavior. Customer manager and branch manager too bad services

Arshad [protected] Order number: #s0ox-a4eg

My wife ordered 2 10 piece dark meat dinners, she did not receive the sides she ordered for the second dinner. That was with beanes, mac & cheese. This was the kfc in charleston wv. She also had put in order for pop corn chicken an never received it. She was home when she discovered it and we live about 22 miles from there, she tried calling them but no one would answer, then it quit ring and every time she would call it was busy, as if someone took it off the hook.

I waited in car line for over 40 minutes at the Cortland NY KFC. Way too much time for 2 chicken sandwiches. This is a poorly managed property. I have had many problems in the past. Tonight, the young lady & young man seemed to be more "playful" than really performing their assigned duties.
Joe Haskell
Cortland, NY. 13045