KFC
Reviews and Complaints

I went to drive thru on lundys lane in Niagara falls, girl at window had a ridiculous amount of perfume. It was on my cup, salad, utensils, and finally the chicken was ruined.

Saya order bucket 12 ketul (3 original + 9 spicy) dan 1 set dinner plate (3 original). Set dinner plate tersebut semua ayamnya busuk termasuk 3 yang original dalam bucket 12 ketul. Saya tidak berpuas hati kerana memang busuk dan rasa bangkai.

Saya order secara atas talian dan tidak tahu dari outlet mana. Lokasi saya Bandar Pulai Jaya, Johor Bahru.

- Order Number-32733073

- On 21 May 2021, ordered online super meal original as deals-4.750 OMR/12 PCs of chicken.
- Have ordered at 8.08 pm, online order not taken with note coming store/shop has been closed.
- call to same 24477777, answer coming only delivery received and same time my son also going to take delivery but have refused to give and say first online do. When I will try online not coming with note that shop/store has been closed.
- Lastly have accepted delivery for same and time has been 9.00 pm and answer coming 10.00 pm your delivery received.
- At 10.00 pm delivery received but observed that quality not ok and pieces also small as compared with previous order because am always prefer KFC but this time observed not delivered properly.
- If not possible to serve same deals with this 4.750 OMR then delete same offer from website.
- we always prefer KFC, why... Quality and quantity and personnel behavior cooperation from people working in shop.
- This time not happened like this...
- Nowadays have a lot of complaints like me for KFC shop, need improvement.
Name: Sanjay Narayan Ekal
Cell No.00968 [protected]
KFC
Near world shoe
Al Rabat street
Salalah city
Oman

Selling this as a fair piece of chicken? is robing that is what is. Also the service is terrible you don't have catsup, neither paper plates. Plus you people sale fried pigeons instead of chickens.

ordered spicy chicken sandwich 24 honey barbq wings delivery.Left on poarch as instructed.Wings were plain.I was promised a $20 voucher .Still havent received..Bank of america card ending in 9916.James fulmer, sr.I have since moved and if i ever do receive the voucher i would like it sent to 2152 tropicana drive suwanee, ga.30024 instead of my old address 2718 cheney street east point, ga 30344.Pnone is same [protected].

I ordered an 8 piece meal deal. My mash potatoes were already mixed with gravy and I received a small side of cole slaw, not a family size. This is the reason I hate using the drive-thru. This was purchased in Columbia, Md. on Minstrel Way, 21045. 8:16pm., on 5.16. As of this typing, I have tried 5 times to call and all I get is a "filled" mailbox. This is a HORRENDOUS way to do busy! I want to be compensated for my inconvenience. I still have the food. [protected] home. [protected] cell email [protected]@aol.com -Wallee

Bought the 8 piece meal on Friday, May 16th. Someones fingernail was in the coleslaw. It wasn't a fake nail, it was a real, broken off nail, obviously a female. Not only did I receive the fingernail, They shorted me one piece of chicken. My name is Esther Finigan. Email [protected]@hotmail.com. 2540 Avocado Ln Lake Havasu City, Az 86406 I can send you the nail, if needed.

I am writing today for two reasons. One reason is the product and service I received the last two times I got take out from the Dundas ST West location in Toronto, ON. I paid twice for all white meat. The first time what I received was two small wings and two pieces of thigh. I get ill when I eat dark meat so it just ends up in the garbage.

I went back, told them of my past experience, paid once again for all white meat. This time I received two small wings, one drumstick and two strange cuts from the thigh that were actually smaller than the wings. I don't even know what these pieces were meant to be on your product list. (I have a picture if you are curious)

So I complained in writing to your website. I requested an email response. None was given.

I am 53. I have been a patron for as long as I remember. I have watched the sizes of chicken and other products diminish and the quality of your ingredients go down while your prices have increased. Still, I have stayed a loyal customer until now. I can not tell you how disappointed I am. I didn't ask for a refund or anything else. I just wanted an apology or even an acknowledgement of my complaint. I got neither.

No cole slaw no bisquits was told they were out after we paid and got our food

Why do you need an APP
ok I visit my usual KFC at Edwardstown - Melrose Park in Adelaide I was told why don't I use the app to order my usual KFC order cheap as chips and 10 wickered wings I said I do not have any or use any internet on my mobile phone I do have it at home but I just picked up my son from school and my wife from her work and usually at least once a week or more I want to know what happen to service at the drive in counter my GOD I'm unemployed don't get any unemployment anymore and I just don't have internet on my mobile
So why there is no more Covid hear in Adelaide we used to have to order with the app but now nothing anymore so tell me why ordering with the app the manager asked I told her I don't have internet on my phone this is the second complaint of this manager middle age lady with blondish hair and she usually says hello to me but what is this NOW Christopher Bartlett usual eater of KFC
Thanks for listing if you even care anymore!
My phone is for work use only this was 12 may this one happen

Today, May 10, 2021, I ordered a 12 piece extra crispy chicken meal at your store on Douglas Avenue in Racine, Wisconsin. It was the worst meal I have ever experienced. The chicken had obviously sat under a warming light for quite some time. It was so dry and tasteless that I tossed half of it in the garbage. My wife and I have enjoyed your meals for years, but after this experience, we will pass on this store forever. I am very disappointed with the employees at this facility and hope you share this complaint with them. I even left a tip for the employees. I won't make this mistake again, and I will share my feelings with my family, friends and neighbors. This store gets a zero for customer service.

Husband went thru drive thru in sevierville today. He ordered the 8 piece original bucket. Chicken was so tough we couldn't eat it. He ordered Mac and cheese and mashed potatoes as the sides. We got coleslaw that neither of us can eat. We both work hard for our money and I'm so upset that this is what we got! Food we couldn't even eat!
It was the kfc on Dolly Parton parkway in sevierville tn.

I'm writing a complaint about KFC because they have changed their recipe - they now have milk and eggs in the chicken breading. It's not fair because my children and I are allergic to dairy and eggs and can no longer go to one of our favourite places to eat as a family. We ate KFC for years! I don't understand why they would change Colonial Saunders original recipe. He would not be very happy with this change and as someone else said, he is probably rolling over in his grave. There are a lot of people out there that are highly allergic to milk and eggs and it's not fair to be accommodating to some people and not to others. You guys must simply not care about people with severe allergies as this has not been my first complaint.

I have always loved kfc chicken but now the chicken looks like coenish hens enstead of kfc chicken like the good old days very poor chicken for you to serve like this we just got a 20 doller fillup an very poor chicken orded two extra legs an did not get them an charge 5.00 for them went back an lady at window refused to give them to my wife so with customer service like that an chicken small like that won't be returning thank you

I've ordered for super dinner meal yesterday evening using the application and that was paid for as well. Then I got confirmation that my order is confirmed. They refused to deliver the order and when I checked the tracking it shows it is delivered. Then I called customer care, they told me to book again by paying again. I don't understand what's happening. The representative who talked to me was behaving like a cheat. He was not concerned about my issue and asked me to order and pay again. This is really disgusting.

On saturday after 6pm, may 1st, 2021 i went to kfc in gonzales, la. They had three cars ahead of me and two behind me. I noticed that the cars ahead of me were driving off. I sat there waiting and finally i said "hello" they said oh we are changing shifts right now it will be 20-25 minutes before we can take an order. Really!
i never heard of such. We all just drove off. That's a bad time to stop taking orders. Just frustrated...

Thanks,
cindy
[protected]