KFC
Reviews and Complaints

I go to kfc on skidaway road almost every day for lunch and always order the same thing a famous bowl box with a side of cole slaw.. However yesterday my chicken was very hard and no cole slaw I called and talked to a manager and asked to re do my order and tjey said they couldn't do that I do not remember her name but it was around 1pm.. And I do have my receipt. My number is [protected] my email is [protected]@gmail.com please do something asap.. Thank you and have a blessed day.

I called the complaint line after doors were locked and sat in drive thru over 40 min and when I paid bag was torn so I was busy trying to keep food from falling out. Guy at the window kept my change over $1 asked to be contacted it's been 4 days and I haven't heard a word. I actually called complaint line twice that day once for service and again for young man keeping my money.
Therese Roberts
[protected]

First the chicken was dry and shriveled . Few workers and no one available to listen. I went on Sept 23 2019 . It seemed like they were busy in the back doing something. Very poor customer service. I ordered a 2 piece breast and wing meal but they gave me strips instead it looked nasty so I didnt eat it. Tried to get someone to exchange it for my order but no one was available to do this. I left the restuarant in disbelief at the service. I was not given a receiept so I dont know how to prove anything. Nobody but youngsters 20 somethings and younger running the zoo . Trudy A Wilcox [protected]@yahoo.com

Friday Sept 20 2019 I ordered two breasts, and a wing meal, plus side order of cole slaw. I got home (15 minutes) there was a leg and thigh, plus sides. I returned the
box to the store and said I ordered two breasts and a wing. "Do you want fresh sides?"
No, I'll eat the original sides. Got home, there was one breast and a wing in box. No
sides at all ( I guess they threw those away.) I had one breast for dinner, my husband had nothing. No sides at all. Second time my order has been wrong so I give up. I'll
quit going to KFC. Please send me a gift card to Taco Bell to make up the difference.

Jerald Sutherland
1420 Carrillo St
The Villages Fl 32162

Last night we purchased a family meal and I just want to say that was the worse chicken I have ever had, I would not have even given it to my cats to eat. The outer skin was burnt so hard you could not bite into it, the inner meat appeared old and was tough, it looked like it had been cooked and then recooked and packaged to be sold. This is not the first time I have had horrible chicken from that same store and I usually go to a different one but my granddaughter likes to go there because it's close to the house but I can assure you she won't be going back to that particular store at all. I don't mind paying good money for food but this time it was nothing but junky chicken and I will go back in the morning to talk with the store manager.

Staff was nasty disregarded everything that was told tried to turn around situation makeing excuses for their faults would never eat that garbage again and will tell the whole world how nasty kfc on dundas 965 is dirry and disrespectful ordered a delivery and they told me i have to come to store for my refund which i bulll ordered a delivery should get refund by delivery

2nd time going to KFC and staff once again gets my "Nashville Hot Wings" wrong. It's [censored] they dont know what Nashville hot wings are? First time they were just plain hot wings with nothing on them. 2nd time they were drenched in buffalo sauce? 3rd Time might be a charm if I decide to go back for another gamble. $17 dollars a for the hot wings. I would at least expect them to attempt putting the Nashville hot season on.

It's been over two weeks now that I have been going to the kfc in maponya wanting to buy krusher but all the time it's never available I'm told there's something wrong with the machine what I don't understand is why would such a big company advertise products they hardly have .its one thing when you go buy something and are made aware that it's not available and another when you waste your time in the que for something that's advertised but not available.worst part other branches are 20-30 minutes away from me.its so disappointing.
The staff also just carry on like nothing wrong since I'm told they called someone to fix the machine but he fixed the wrong part like are they even using unqualified people to fix their machines too?

I walked in KFC, Tappahannock store and as I am waitress, noticed food all over the floor, food in the chairs, and tables not wiped.
I asked the young man (Cashier) if he would mind having someone to sweep and wipe the tables down. He wiped our table for us and began sweeping til customers came in the door.
There was another employee sitting in the dining area I suppose on break but he did not offer to help. Other customers who were seated inquired to the cashier sweeping, if he had no other help. They had already wiped there table themselves. Upon entering kfc we came across a piece of chicken on the sidewalk.

The food is always excellent but the up keep of the dining room is very poor.
Plus conversations in the work area were heard throughout the store and let's say it wasnt appropriate.
I'm submitting this complaint because I love kfc foods and hope to see a difference the next time I visit