KFC
Reviews and Complaints

Dear KFC, I am cutting and pasting what I posted on FB today. We went to your store in Cairo, Ga today March 3, 2019 around 2:00. They weren't terribly busy, but it took a while to be waited on, and a while to get our food. It was downhill from there.
The Trip Out to Eat - a short story by Joy Mudry
Today JR wanted fried chicken. Dad's favorite food? Fried chicken! I don't have to cook and clean up? Fried Chicken it is! So we drive to Cairo, where really good fried chicken is made. CLOSED. Oh well, JR spots KFC, his very favorite because of the chicken bowl. And now the story really begins. First, the card reader doesn't work. We start hunting for the cash we never carry. Suddenly the card goes through. Only took 4 tries. We get our drinks. Yuck! Only Pepsi products. Ok, I can do this. Get our food. JR had also ordered 4 drumsticks, extra crispy. He asks, "Where are my drumsticks?" "Oh sorry, We're out of extra crispy. Is regular ok?" "Sure, no problem, " he replies. The he asks the girl at the counter, "Where are the utensils?" "Oh sorry, we're out." KFC, whose specialities include mashed potatoes and gravy, cole slaw, and the famous chicken bowl has no utensils. SERIOUSLY?! I asked her how we're supposed to eat. She giggles and says, "Oh, they're delivering some." They didn't. JR gets in the car, goes a block to the McDonalds and get utensils. Plus a parfait. We ate, I can feel my hands swelling due to the amount of salt. We clean up, try to throw the trash away (the can is full), and get ready to leave. Now as most of you know, JR has short-gut syndrome so after he eats, he usually has to go to the restroom. He went in, he came out. It was filthy! He said he thought Eisenhower was the President the last time it was cleaned.
The moral of this story: Don't go to KFC in Cairo, Georgia
Sorry, hope it made you laugh. We sort of did! LOL
My son loves KFC. I have to say that I really never have, but today's experience would really turn me off of it forever. I had to wipe the table down before we could sit down. My son and husband like Pepsi, but people who know me know I don't. I don't really want anything from this, except to let you know that this restaurant has poor management, and poor employees. There really is no excuse for a dirty food facility, dirty restrooms, overflowing trash cans, and running out of basic supplies such as utensils, or whatever they needed to make extra crispy chicken. But if you want to refund what we spent, send it to my son John. He has Cystic Fibrosis and needs all the extra food he can eat.

I seen the workers up front getting brakes carry-on and laugh why the ones to do the buffet and cook chicken has to work and gets no brakes this place needs to be checked out takes a long time to get your orders need more people in the back cooking and on the buffet so they can get breaks it's a shame one person has to do all the cooking and I get no breaks order Buffet no brakes

Went to KFC Parow Centre today to get a Krusher, stood in the line for about 15 to 20 minutes, got to the till and the guy told me they don't have Krushers... I asked him if they can at least put a notice or something up stating they don't have Krushers before anyone stands in a long line, and the guy just said sorry... then my hubby and I decided we will go to KFC close to the airport, hubby stood in the line for about 15 minutes, got to the till and the lady told him that they don't have Krushers as well. My husband asked if they can at least put a sign up or something before customers stand in a long line and the lady responded by saying... 'But you didn't ask'... What kind of response is this?... Very bad service from KFC today!

On the 26th February 2019, my partners went and got two of the 9 pieces deal. When we returned home there were only 7 pieces in each box this is not acceptable. Two hours later after eating two pieces of the chicken I vomited 5 times. Upon looking at the remains I found one piece to have fresh blood coated on the bone and didn't look cooked very well. I would like compensation back for the missing chicken and also for the raw food being sold causing me sickness.

Please send your final response to :

Miss J Fishwick
10 Stanifield Lane
Leyland
Lancashire
PR25 4GA

If you no longer serve krushers at kfc please let us know because everytime I order it the cashier tells me it's not available. Every kfc in durban cbd I mean all, and please fix the speed point issue it's irritating to stand in a que and the cashier tells you our machine is not working, I mean really after a long que!

Kindly please look at my complaints and fix the problem...

Want to order 2 or 3 original chicken breasts. Without checking box, received 1 small breast and 1 small overcooked sorry looking wing with bun.
I did not order this. I
Also paid for a dr. Pepper
Which I hate! And did not receive anyways.
This happened two times.

Manager did sorta make do by once again — received 1 small breast and 1 small overcooked wing bun plus a medium pepsi which was good.

Please place on menu: 2 or 3 breasts with or without a combo at a reasonable price. Oh yeah don't overcook chicken.

Thank you.

Today I visit the kfc named above and customer service was really bad and even one of the employees got nasty with me. I trully believe someone from the corporate office should gove them a visit. Its awful. The cashier name on my receipt is Naisa not sure if its the same colored girl that took our order and got nasty with me or if its the managers name. Hope and wish something is done asap.

It is exactly when I planned to have a meal with my bother. I reached at the venue by2:15am
As the order taking on call was going on, I asked them open the door and why are the door being closed when phone call delivery was goinv on. They dealt with an unprofessional manner.
As a client I request to investigate the whole situation feedback is required on my email address.

The problem I have with this KFC is the buffet is always empty. I have been in there several times I keep saying I'm not going back, however, I always give it one more chance however today I went in about 2:30 ish the buffet was it look terrible there was nothing there old dishes that needed to be refilled the people were just terrible I asked one lady a question who had on the checkered shirt and I know she was a manager and she says oh I don't work here. So no ice tea this is the third time I've been in when there's been no ice tea that's ridiculous. So I would like to draw this to someone's attention becauseu this store just has to shut down or give it to a different manager. Thank you

Bought a Zinger box meal from KFC Albany Road, Port Elizabetbh and shocked at the quality of the item i received for the amount i paid..This is not the 1st time but probably more like 6th time of poor quality.. So i am really starting to think i should stop supporting KFC and advise my friends and family to do the same if this continues. KFC staff in general at most branches i noticed displays very poor customer service

I have been complaining i'm even tired but I want my money back..
Fix is the worst when it comes to customer service.. I ordered street wise box the r30 meal via drivethru... When I got to the last window they told me there are no wings. I asked them to get me street wise two instead... They have me the meal without a receipt... I requested a free meal as stated on the window that if I dont get a receipt... My meal is free.. The manager called the supervisor... Who started shouting without even greeting me... I have never felt so victimised as I speak I didn't get any meal or my money back.

The supervisor by the name of zulu literally walked away.. Funny thing is I wasn't even ffighting with him... He started explaining the story to other customers making me a laughing stock..
I hate kfc with my whole life.

Please pay back my hard earned money.

There is a female minor working at the pomeroy ohio kfc that is working more hours than state laws allowed. When she submits requests for time off, she is told "i'll see" and never gets it. She is 16 years old and a full time student and usually works 36 or more hours a week. Her manager, deb, has her closing sometime with an adult male which should not be allowed. Thank you

I ordered online via kfc egypt crispy strips 5 pcs meal "2pc spicy + 3pcs original" with a remark that i want to change the colslo with french fries, also i ordered zinger supreme with a remark "without turkey" .. Actually i received the meal with 5pc strips spicy and a colslo ! And the sandwich with turkey ! And when i contacted the branch manager ; he was extremely rude and told me that i might had forget to write the remarks and the receipt doesnt show any remarks! I told him that all of my remarks are written in the order confirmation email that i had received from the website ! He told me literally : this is non of my business! Really kfc egypt are extremely rude and unprofessional at all and this is not the first or even the second time to experience this with them ! They know nothing about professionality or customer handling !

I ordered 2 fill up boxes for $10 and a 2pc meal for 3.99, I asked if I could have two biscuits instead of the sodas and the girl anallelim said ok, when I got home their was only 1 biscuit that was already included with the meal and the girl said they had no napkins available, the chicken was greasy and tasted old, and the two pot pies were mushy. My sister ordered the 3pc cod fish meal, and 4 biscuits, the fries were old and she was only given 2 pieces of fish that seemed as though they had been sitting for awhile, yet it took nearly 10-15 minutes to give us her order. None of the workers had gloves or hairnets on and the place was dirty, also the employees had sodas laying around behind the counter. I will not ever patronize your establishment and will also let my friends, family, and anyone I run into about this establishment. What a waste of money . I'm very disappointed because kfc use to be a household name back in the day. Thank you for your time.

My ticket # is 4470, My name is Linda Benavidez-Abeyta, [protected], the date was today 2019-02-04

I have been to this store many times I arrived at the store at 6.15 to night and was told that they had no chicken to fill my12 piece just chicken they told me that it would be a wait I asked how long it took him 6 min to come back to tell me 30 min wait I am sorry I would like to know at dinner time you run out of chicken. I have been in the restaurant business for 35 years and never had this happened to me and it should not happen to anyone