Dollar General’s earns a 1.2-star rating from 3852 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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manager at lake george store in michigan,
I have always had problems with the Manager and her constant rudeness to me. I have know idea why she is so mean but I try to avoid her which I told her today. I have tried to be overly nice thinking maybe she as had a bad day, I go to different Dollar Generals to avoid her but the one inLake George is close to me. I am 67 years old I spend lots of money at Dollar General. You can look it up on line. I am the customer I do not cause any problems she needs to stop harrassing me with her words and actions. She is mean. Today she slammed my dog food on the counter and I asked her why and she said I am sorry you hink I slammed your dog food I did not even say the word slammed he did I said "Wat was that for?" She said what that I "slammed" the dog food down. I have brought family and friends in and when we leave their comment is "What's her problem?".. I don't know but she seems to have a big turnover in help too. Previously I have let it go not today. Thank you. Pattie Geisert. [protected]@yahoo.com. July 1, 2019
employees/ customer service
On 7/1 at DG site on Levick street. In Philadelphia. The 2 employees working at around 6:40 PM were extremely rude. The female would not disclose her name. But the male was Cordell. I specifically kept a low. And professional tone to converse with the employees, . My original issue were the coupons and. Then it became the miscommunication, fast and runon speech talking at me, the customer and then. The not listening. I was actually looking for assistance instead of ignorance. I left my items and exited the store. Please hire employees that actually want to make a great influence on the dollar General chain. They didn't. They should also be able to have good manners and able to engage in a conversation without speaking street talk. I think I will not return to that location again.
parking lot dangerous
This is second attempt contacting corporate office to request repair on the parking lot in Avilla, Indiana 46710 location. I explained the lot is peppered with large and deep holes in the pavement that are dangerous and may cause injury to persons or damage to vehicles. Many elderly shop this location and could be badly injured if they trip or fall. This also presents problems pushing a cart to your vehicle. I heard nothing back from first attempt except for an automated response. It's sad if DG can't be loyal back to their customers by providing a safe environment. Please see attached photos of part of the problem, there are many more. Please route this information to the proper channels for attention. I'm sure this repair is within the multi-million/billion dollar DG budget.
complaint on an employee
I just visited my store at the end of my street and this employee named Andrea was completely disgusting. She smelt and stinks like cigarettes and was smoking at the front door when I came in. Then when I was checking out, she was the one at the register. I brought up the smoke a the front door when I walked in and how it bothered me. She just laughed and said "oh it's just a cigarette get used to it. People are so stupid about it these days." I was horrified and felt like she had just called me stupid in front of two other customers. Even though they agreed about the stink and her poor attitude. I ha e shopped at this store since it opened and I will not shop here any longer until she is gone. I've never seen here here before and she is a terrible reflection of Dollar General. Having someone so trashy and inconsiderate to paying customers...just terrible 😔😔😔😔😔
The store is located on FM 1314, near 242, in Conroe TX.
I have to retract this statement. The truth is Andrea never called me stupid or did any of the things that I claimed she did. Here is what really happened. I asked her out. She told me that she was married. I told her that she does not need to tell her husband. She can lie to him and claim that she was asked to work extra hours and go out with me. I told that if she ever felt like leaving her husband she should contact me. That I can treat her better than her how her husband treats her. She turned me down in front of everyone. I was so embarrassed. She found out that I wrote this about her and is saying that If I do not remove this post she will have me charged with harassment and cyberbullying so I need to find a way to remove this post within 48 hours before she takes action.
customer service
Location on 1677 Westchester Dr #162 High Point NC. Date of incident: 06/29/2019 Me and my mother walked into the store at 8:55pm to get me some much needed allergy medicine and her a few items when we was immediately greeted with (more like yelled at) "you have 3 minutes". Realizing the time and noting it out loud we continued on our way when one of the...
Read full review of Dollar General and 12 commentsstore closing early
Our Dollar General store located in Moore, Oklahoma on S Broadway. This store within the past 12 months has closed early on many occasions. Tonight Saturday June 29, 2019 the store closed by 7pm CSDT.
Can someone in authority find out what the problem is with the oversight and management of this store?
There never seems to be anyone in charge of this store.
the staff and manager
I went into the Dollar general in Delavan Illinois I have been there a million times because that is the only store we have that place is always a mess the girls are usually outside smoking or talking so when you're at the cash register ready to pay you usually have to wait I always see people walk in and out without shoes and shirts well today I worked a 10-hour shift I was very tired I am single mom with two boys they wanted a movie from the dollar store for some reason once we got there I noticed they didn't have shoes I told them just to hurry up run pick it out and give it to me and I will pay for it one of the employees was sitting outside smoking as usual saw me walking in with my kids and I said I'm sorry they don't have shoes it won't be long is that okayshe said no it really isn't okay and I said okay whatever my boys went to the car and I ran inside to pick out a movie as I was paying at the cash register I let the other employee now that I will be complaining on people when I see them come without socks and shoes and no shirt because I see it all the time and for some reason you want to call me and my kids out which is fine I understand his fault well the cashier did not like that and told me that she was sick of my ship she proceeded to curse me out in front of many people and yell I asked her why she's yelling at me and getting so upset she said that she's been putting up with me for a year-and-a-half I don't really know what that means at all me and her usually very talkative when we go in so I don't really know she proceeds to call me a w**** another employee there is spreading rumors that I'm sleeping with her husband when I'm not which even if I was which I'm not cuz it's horrible and I am married customer service should still be number one and they should not treat me like that the cashier after she started yelling and cussing at me ripped off her apron and told me to come outside cuz she wanted to fight she said it several times and I told her that if she touched me she would go to jail I think she realized what she was saying and she said no I'm quitting I'm going outside so you can't do anything I'm a hundred and ten so I can watch this girl's 250 I'm not dumb I'm not trying to fight anybody I'm not trying to start anything I was just letting them know that since they want to call me out and not let my boys just walk in real quick and get a movie without shoes and I have seen several people do it that I will be complaining when I see other people do it because the only reason they treat me like crap is because the other employee husband try to get with me and I did not and now she makes it horrible and very uncomfortable when I go up there and tonight proved that she runs her mouth about me and tells people my business which isn't even true the cashier who cussed me outwas calling me a horror anime many other things I am a hairdresser I have been for 14 years and I deal with crazy clients all the time I have been called every name in the book but you have to hold your composure I did not cuss her out in the store I did not call her any names I held my composure while she screamed at me she yelled at my face to leave the store several times I asked the manager on duty she has red hair and glasses if I could have corporates number and she said that she did not have it and will not give it to me this store is an absolute mess people should not be treated like this when they go I was discriminated against I was threatened and I want these ladies to lose their jobs something needs to happen this is horrible the way I was treated tonight was so embarrassing so unnecessary and there was no reason for her to lose her mind like that if you look in the video you will see her yelling raising her arms screaming throwing off her apron this is absolutely ridiculous and the fact that the manager on duty would not give me corporates number and would not help is so unprofessional just because she knows they were all in the wrong and she did not want to get in trouble so I'm not going to let it fly I'm sick of them treating me like crap when I go up there that is the only store we have in town and this is crazy also when I got home the cashier that threatened me and screamed at me is trying to friend me on Facebook and message me so now she is taking it outside of the situation the three girls who harass me are Samantha she is the one who harasses me over her husband Stephanie is the cashier that's threatened me and cuss me out and Jenna is the manager that would not give me corporates number this happened at Delavan Illinois Dollar general
discrimination of disabled customer
On 6/21/19 we were in the. Dg on s. Park ave. In Herrin Il. While checking out my disabled son asked the cashier if he could use the bathroom. She looked at him and said she didn't have time to walk him to the bathroom. I said she didn't need to walk him to the bathroom he was capable of doing it on his own. Employee stated she had to walk him and she didn't have time so he couldn't go. We left got into the vehicle and my disabled son who is almost 27 years old, started crying! I asked him what was wrong he stated he had peed on himself and he was sorry for making a mess. I am outraged my son can not help that he has an it of 56! ( mentally he is between 3-8 years of age) did the survey to complain and no one called to follow up. Called the customer service number and made another complaint on 6/24/19 . I was assured I would receive a call within 24 hours! no one called! Called back on 6/26/19 and was told I had to give time for the first person to call. Apparently 5 days is not enough time. I told them that they had till end of business today or I would hire an attorney for discrimination against my disabled son who is protected by the ada . Dollar general won't even acknowledge that this is a problem. HELP
unprofessional management
I was recently in your St Johnsville NY store and was appalled at what I saw. The manager there had her boyfriend there-he is also a store manager i believe- and they were kissing on the sales floor and he kept grabbing her behind and rubbing up against her, ect. I think this is disguting to see at a store . Thee was also alot of foul language. My friends and I have shopped this store for years and we will never go there again. Maybe you should moniter your employees a little better. You have lost me as a shopper thats for sure
74868
your store in Seminole., Oklahoma needs to be cleaned up, you can't get up and down the isles because of carts and shopping carts left in the isle, cloths strung out on the floor. The other stores we go to in Prague OK and Eufaula OK and Longtown OK is not this way, the Seminole store always looks bad and cluttered no mater what time of day you go in
store 4622 manager kali unethical and inexperienced needs training
Store 4622 is a horrible place to shop very dirty back room is disgusting bathroom is filthy and manager discusses driveline employee employment with driveline employees family saying driveline employee is not allowed n store to shop or work that if it was up to her she would fire driveline employee manager kali did this several times with several driveline employees family members when they r customers n the store and she is the manager on duty the driveline employee has not been informed from their manager that they r not allowed n store and when driveline employee is a customer n store kali has a look and attitude like she hates her life kali is not the driveline employees employer and does not need to b discussing anyone's employment with customers and especially not family members of the driveline employee family the driveline employee is not assigned to store 4622 but had been there 3 times to complete a project as instructed by driveline employees manager and was never told anything of this matter kali refuses to let driveline employees do their job and then makes a complaint this has been an ongoing matter with manager kali over several driveline employees she is a very unethical manager and seriously needs training
sales, service
I am writing about Dollar General, in the 62895 area code. Wayne City, Illinois. I have been a customer for year's. In the last year or so, the people that work there, district manager, Barb, sales, Cheri, have turned into obnoxious, rude, uncaring people. If there is a problem, on my receipt, I show them, I am never right ( which I know I am ). The last 2 problems, happened in the last week. I was with a friend, we were shopping on Friday, the 14th, of June, for the clearance sale. We got the same cotton dress, in different sizes. The sale tag was on her dress. I got up to counter, showing her there was no tag on mine but, showed her the tag, on my friends. She went ahead, rang mine up for 6.00, instead of 5.00. I told her that she rang it up wrong. She said, that's your whole order, is 6.00. I said ok, thought you rung it up wrong. I get home, look at receipt, she DID ring mine up for 6.oo, also, my other items were on clearance, 2 puzzles, they should of been .50 each, not 1.00 each. They made 2.00 off of me. There is no going back and saying anything anymore, they say the register is right. the other incident was yesterday, Thurs, June 20th. I ran in to buy my diet Pepsi, it went from 3 for 8.00, to 3.85 per unit. I asked Cheri, if this was right, she got very rude, in saying, " we have nothing to do with the prices ". I am tired of being taken for a ride by these people. Although I know, you are going to side with them. I just want you to know, I am DONE shopping in Dollar General period. I added up, how much I have spent, in the last month, it is 169.49. I will take my money elsewhere. Btw, my friends dress was rang up at the 5.00 price, along with her clearance items being added up right. They put things in one isle for other clearance. You can go out on floor, finding the same item, same price ? Therefore, its not really on sale. SOMEBODY, is sure making some extra dollars off people. I live in apt complex. I'm not the only one, saying there are problems. I'm just DONE.
The way you guys treat your employees
Tried getting my manager to take care of the horrible mice problem at store 12900 oh not to mention the maggots that are infested in the dog and cat food and cereal but she seems to think it's not a big issue... But I get terminated for going and saying goodbye to my dying grandma dollar general is by far a sick and twisted company with horrible dms and store managers oh and how do they expect us to take lunches when most of the time there's only one of us there? Oh that's right the store manager messes with payroll.
Wow allis you have some issues . Pretty lame that your creating all these stories and pretending to be us. What’s really going on you need some serious help. Maybe you should try and get a life lol.
Ah, I see what you mean about him impersonating other people. He did the same to me on another thread.
See: Rogers — internet - upgrade package flat out lies
Would actually be kind of funny, if it wasn't so pathetic.
Please don't ever respond to this internet troll (@allis bin dee). Take a look at their profile.
I guess they have computers and Internet in the nut house with ABD constantly saying the most rude and disgusting things..
Everyone on here knows you are gross and disgusting bug ABD..
NOBODY cares what you say as you are a pathetic loser
My last post as this pathetic loser wants this to continue and I won't after this because Nut Case for me to continue to give you the drama which is your pathetic life is feeding you which I won't anymore..
Again everyone on here knows you are seriously messed up and you are probably past anyone helping you..
I do take offense of you saying the most disgusting things that include my Mom..
Only a nut case would say any of what you say and saying it proves you are very mentally unstable..
So go ahead and continue as for me you are over and won't be responding to these ridiculous posts you continue to post..
You know what I say is the truth and Thank God I am not you !
He used a special characters to create a fake account with the same name. In this case a different "S" for super
Yes this nut job was doing the same thing to me..
Scary why anyone would go out of there way to do this..
But why bother ?
You have to be a wack job to go out of your way to do any of this..
What a waste of time for ABD and truly messed in the head, no other explanation other than that person is a mental case makes any sense.
Allis biiin thing. I checked your posts around here. You are the kind of person that don't know [censored] about people here but ready to make assumptions based on "maybe". Get lost.
See how he changed the letters slightly.
Supermom because he made a fake account pretending to be you.
Thanks again for exposing Allis Bin Dee. As you see I am not the only one he created a fake account for. I posted a review about how racist the manager at the dollar store. But as you can see he is also doing the same to Supermom1488.Once again MeloniBeloni. Thanks for exposing this liar. You are right I never hit my father or told my daughter to kill herself.
Look the real reason that they fired me was because I admit I was stealing money from the register and I was stealing food to feed my kid. But they say that is the real reason. The real reason is because I made a complaint. I made a complaint after I was fired.I needed money to feed my kids, and I admit I borrowed some money from the register. I say borrowed . They say stole. I say borrowed because as soon as I was going to have enough to pay back I would without anyone knowing. But they overlooked that I was the only one cleaning up the rat feces. They overlooked that I was the best worker. Also another coworker and I got into an argument. I threatened to slap her. They did not write her up, because I am the one that threatened to slap her. She started the fight.
the manager donna mincey
Let's just say for instance, if they come in at 7:45 and get off at 2: 30 but it's busy and they end up working till 3 or 330 the next day the store manager (Donna mincey)makes them clock out for that hr that they worked for, and that's not right rather or not if they be over their money pay if Donna mince employees were on the clock working they should get...
Read full review of Dollar Generalmilk
this is about the milk i bought from dollar general located in imperial pa.
i bought 8 gallons of milk in 2 consecutive weeks and they all were spoiled. I verified it after boiling them and they immediately started making milk curdles with cery bad smell. I informed Store manager and she asked me to contact customer relations and even after continuous follow up with customer relations for last 4-5 days my issue not resolved. I dont have all the receipts but i have images in my phone. Now i want your immediate attention as it is highly disappointing and irritating now. I want either refund or gift card of $30.
After continuous follow up with customer relations for 10 days, i got a call from district manager Dollar General who was very harsh and rude person and was not agreed to take the responsibility but when i asked him to send me all of this in email then he somehow agreed for returning 5 milk jugs.
Colver valley milk has a weird taste, I have bought milk there often and every time the same Gallon, half gallon. The same so now I go somewhere else to get milk,..what do they put in the milk to taste differently
Yuck..others have said the same...
I don’t know if this is a DG problem or Clover Valley problem. I bought a gallon of milk last night from Dunlap Iowa DG, it was awful I had to poor it down the drain. It had the weirdest taste
store manager
Store 8565 Gordon, GA. The manager is very rude, (I've never seen one that rude). The selves are empty. The merchandise that is on the selves are not in the correct place. The regional manager needs to visit that store because it is awful inside and out. The manager had here phone playing music loud. She also checked me out on her associates register. (She...
Read full review of Dollar Generalstore hazards
The Dollar General Store in San Saba, TX. is a fire hazard/lawsuit waiting to happen. This store is in such disarray and clutter, it is impossible to get down some of the isles. My 3 year old, went to reach for a toy in between stacked milk crates full of clutter and was almost plummeted by falling boxes. The produce freezers today, which contained food for sale, were not cold at all. I wanted to buy frozen pizza for a quick dinner and the pizza inside the freezers were complete mush. Cockroaches and other insects are continuously found on shelves and throughout the store. There was a storm about a week ago and the floor was filthy with debris and dirty shoe prints from traffic in and out of the store, today I went inside and the same mess and filth was still caked all over the floor. This problem is not due to seasonal stocking of shelves, this is due to filth and laziness, this store has been in this condition for well over a year. Something needs to be done before someone ends up hurt, with food poisoning, and out of shear respect for customers.
crystal city, mo store #01200 - disruptive manager need immediate attention!!!
There was a man with very disruptive behaviour who called himself a manager between 2:00 - 3:00 p.m. ( I checked out at 3:10 p.m.) He was hollering to the only cashier available about his work schedule while the line was backed up with over 7 customers. Supposedly he was not currently working. He made violent remarks to the cashier he was going to hit her. Was playing with a football smacking it back and forth with his hands at the time. His rude remarks caught myself and another customer wondering if we were in any danger or the cashier as she seemed to be professional no matter what. He seemed to be unstable . This was a very disturbing and scary shopping experience to say the least. After I got to the back of the store he came back with the football and asked if I was finding everything said something about football was something he should have done. I still feel I should have called the police but thought why wasn't the cashier doing anything but she had so many customers which I am sure you can verify that by the receipt and time frame this was all going on!
customer service
I walked into the store on Broadway in Depew, NY at 8:56. I held the door for a woman who I expected to hear thank you from but instead she says you better hurry they're trying to close. So I walk in & I felt accosted immediately. This was the greeting "you have 3 minutes, no actually 2, no you have 1" I stayed for 60 seconds and left. It was 8:58.
manager
I just went into the dollar General in Ravenna ky. to pick up a pre paid phone card n the manager there Charles proceeded to be very very rude saying they don't have them now I have been getting my phone cards there for 2 years and know they have them behind the counter. I am so tired of every time I go in there and he is working he is arrogant and rude. I...
Read full review of Dollar GeneralDollar General Reviews 0
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About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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Dollar General Contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 31, 2024
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