Dollar Tree
Reviews and Complaints

I was in the store on 14069 Emerald Pkwy a mall store employee walks by, bumps into me and then looks at me and says excuse you. When I approached him and told him it was rude, two other employees along with him started raising their voice at me. I raised mine and asked who they were talking to and that you don’t treat a customer like that. I then told my family that we were not buying anything from the store and to leave the stuff they picked up. One of the make employees started walking towards me. How is that ok? I raised my voice but never used profanity. They were very racist, discussing people who need to be fired. If dollar tree thinks it’s ok to have people like that representing their company they need to go out of business

Since dollar tree raised their prices by twenty five percent, many of their items cost more than in a regular store! If you look at the sizes of many items, you will see that you are being ripped off. Also, the quality of many of their items is very poor. I bought a large bottle of dish soap, and it was at least 70% water. The candy is in such small packages that the cost per ounce is 1 1/2 to two times a normal price. The canned goods are higher too. Although they have a store close to my house, I am not shopping there any more. I hope more of you will also boycott them.

I was at your East Meadow New york store on 8/17/2022, I insert my Amex Business card which had $11000.00 available and my $20 transaction did not go through per the Cashier. I instantly reached in my wallet to use another card and accidently insert my personal Visa debit card, transaction was processed on that card. I ask the cashier would it be possible to void the transaction, so I can use my Business Visa debit. She called over Hazel, who said she was the manager, cashier explained to Hazel, Hazel in return claim it cannot be done. I insisted and asked Hazel, why is not possible to void the transaction, so the purchase can be put on my business card, she preceded to tell me I told you before I cannot do it, she eventually admitted that she does not know how to, I ask is there anyone you can call to walk you through the process, she indicated she will not call and disturb her manager because I made a mistake and began to scold me like a child. I left your store and instantly tried to figure out why Amex denied the transaction, still had funds on my card for 11000.00 and a pending charge from Dollar Tree for the amount I paid with my visa card.

The customer service agent was very rude and disrespectful. She allowed another employee to run her register and before the transaction was complete she came to finish it. I asked the other employee who started the transaction to split the payment part cash and part on my debit card. The employee stated that she did not know how to complete the transaction. I told her to put $5 cash and the rest on my card, the transaction totaled $35.67. The transaction was still incomplete so I told her to add $5 cash and she added $10 which totaled $15 cash. I paid the balance on my card which was $20.67. I gave the employee a $20 bill and she owed me $5 change. She cursed me out in front of children and other customers. Only to call the manager or her relative up to the store she came from behind the register wanting to fight amongst many disrespectful comments. She stated that she was the manager and I do believe that there is a code of conduct to work for a corporate company. I feel that the code of conduct was violated extensively. I have video footage of the incident after it went on for an extended period of time. I think her behavior was unacceptable. Video was too large to add to this complaint. Please contact me via email @ [protected]@gmail.com

I visited this store today on [protected] at 12:13: [protected] I used my EBTcard to pay for my stuff .After arriving home I noticed I didn't have a bag of my groceries containing 2 big cans of spaghetti sauce and 2 $3 canned hams. When I called the dollar tree the lady told me she hasn't seen my bag .I didn't leave the store with it ... There's really nothing else to tell...

To whom it may concern, I latrese was working with a manager joanna 8\11\22. I came to work to do my job performance as I do my performances she say shut the [censored] up don't talk I ask for my check she shoves at me, I work with her my draw short no other workers comes short she says she ain't giving me [censored] this verbal abuse with your manager must stop. She told me to clock out take my checks shoves it at me as if garbage to be throw out that's not how a manger to a proper a care her employees as I doing recovering her am i'm on my shift doing my job as cashier she mad that here current employees not come to work to do their job duties am verbal abuse performance periodically thought out she screams very unprofessionally screams at me in front of customers she tells me I can't have access to any managers that I what to talk about any personal I have family to feed etc issues under these work unconditionally I love my opportunity. Good worker 1550 n. Kostner ave chicago 60651

went to your Winsted Ct Dollar Tree store yesterday Friday August 13th

i was looking for some paprika which i have bought there many times before

while looking i had the urge to use the restroom so i went back near the storage room where 2 employees were talking, i asked one of them if i could use the restroom and got stared at like i asked for a million dollars.the 2 employees talked and decided to let me use the restroom. upon leaving the restroom i encountered one of the employees and asked her iy there was any paprika in the storeroom as there was none on the shelf. she rudely told me that they had not had paprika in a long time. i then purchased 2 other items paid for them and left the store.

these employees need a refesher course in customer service they way i was treated i would think twice about going back.also you should change your signs to Dollar Tree PLUS as i don't see any thing in the store for a dollar anymore.

I am complaining about the outside of this store it look like a dump trash all over the parking lot grass is knee deep there are other store including a family dollar store we walk by this store 5 days a week and it is always look bad. I have written before about this store 1320 N Laburnum Ave, Richmond, VA [protected] N Laburnum Ave, Richmond, VA 23223 and I do have pictures someone need to do some about this

This location has become a huge eyesore to a beautiful community. The city’s code enforcer has frequented this location but it still lacks the leadership to clean up its premises. The lawn rarely gets trimmed, the weeds stand 4 feet high and the whole parking lot is covered in litter. Community members have asked management to clean up and nothing gets done.

Store located at 6335 Jahke Rd, Richmond, VA 23225 and phone number [protected]. I and other customer was shopping clutter remain in the alley ways falling over not to mind you we are everyday customers who contribute to the store. when she suppose keep store in a safe operating condition from clutter. not over stacked on top of each other which also caused a major injury.

I was returning a glass plate that had chip in it, manager told me must have receipt, I did not have one, she then (manager) got loud and started swearing at me, making me feel unsafe. This manager had rude behavior and kept talking loud at me and my husband constantly swearing at me as I was leaving the store. When I got home I called the same store asking for that very manager, the employee answered gave phone to manager and I asked for her name, she tells me to "[censored] off" then hangs up. I call back and nobody answered to a good 6 minutes. I called again this time the manager who rudly answered phone immediately said "this is dollar tree, Daina speaking..." She told me "go ahead and call corporate on me, [censored] corporate and [censored] you dumb [censored]" then hangs up phone. This manager was so rude to me and her attitude was very mean in front of customers. The manager name is Daina and she is very unprofessional and so rude to customers. Do not shop here at Dollar Tree in Eagan on Cliff Lake rd. Store number 4260 suite 139 managers here are very unprofessional and rude! I will never shop here again!

once again we went to the Dollar Tree on Shore Center drive in Euclid ohio at 3:00 pm and the doors were locked. People were employees were walking around inside sign on door sais closed for maintenance. I stood outside with another customer and we watched 19 people show up but couldn't get in. This store is an embarrasment it is always dirty with boxes of products piled in the isle I was looking for deodorant last week and therte was none available.. The staff is rude and dismissive, This store needs a complete ov erhaul or should close and let someone else lease the space

I was in Dollar Tree on 18 July and made a purchase of some shower curtains

liners and shower curtains and a couple of days later I was hanging them and one of the shower curtains was torn so I went to the store the next day and I couldn't find my receipt and I explain to the cashier when I had brought the shower curtain her Name is Jordan and she was rude and said I can't take this

and snatch it up and went to the office for Manger. I told her I didn't have the receipt and just wanted to just get another one since this was torn at the top when I open the package. She comment you don't have a receipt and I told her I couldn't find it and must have thrown it away with the bag. She got loud store was full of Customers and lines was very long, So Manger Tiffiany came out and

I told her about what I had told the Cashier and she was very rude and the cashier started again talking loud and being smart about the Mouth and I told

her she should check that employee about being rude and she said no I don't

and we don't have to take this because you don't have your receipt and by that time I was upset and I told her no you don't so I left and the employee

was hollering yay, yay,yay,

Store on Sangamon Ave. Springfield, Il. Had employee bathroom visible and locked. Asked if I could use it. Said the public bathroom light is out and can't be used. Was told by employee that can't be fixed unless they have 10 lights out.WHAT? That made me want to break some light bulbs!

I believe you are to supply a public restroom. Please send them a light bulb.

I will file a complaint with the city regarding the restroom availability if I go back and it has not been replaced. Please replace bulb.

I was at dollar tree on Perris blvd store #3135. sale person Jaidan at 15:23. I waited in line for over 20 minutes. When I got to my turn I saw the Xtra shots it said $1 on all three shelves so I added 3 of them. When they rang up it was 1.25 each. I showed her and the cashier replied I don't have anything to do with that! So I got voictruss and said call a manager. It says this so by rights they have to be a dollar. She laughed several times. The manager said no the sign is wrong and its supposed to be 1.25. So I told to delete it. When I told the manger that she laughed. The cashier said well you are getting loud with me. What do you want me to do yell at you? Manager just walked away. I paid for my other stuff and walked out. I did tell the manager I would be reporting this all she said was go ahead.