Dollar Tree’s earns a 1.1-star rating from 2973 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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mini light strand
I intended to purchase a strand of clear mini lights and asked the cashier if she would check to see that they worked. She said they didn't do that and didn't have the time to do so. I asked her to check with the manager. When she returned, she informed me the manager stated there were no outlets to check the lights and that they didn't do that. I should...
Read full review of Dollar Treebad experience in this store
It is sad that I left a message 4 days ago and no one responded. Even worse was my experience at this store and nasty employee named Melinda and a horribly inexperienced store mgr. Spencer. I am handicapped and a cancer patient, but I do not use that as an excuse to use my independence. This store is very busy and I shop there regularly. You use to have...
Read full review of Dollar Treestore # 6649 the store manager and condition of whole store
This was monday 12/09/2019 I would like to say this is the worst store ever the restrooms were so bad it was more sanitary to go outside of store. Also stock still in boxs in ailes and middle of the floor up front. Floors are filthy with gum flattened out looking like it has been there for a while. The manager was sitting up front at the window texting on her phone me and family will never go back to that store!
Read full review of Dollar Treesmoking employees right by the only door into the store smoking all day and getting paid...
I am allergic by a allergy test to tobacco. Cigarette smoke triggers my asthma and meniers disease... I can not be by smoking at all... Went to store today at 905 the manager was smoking by the door. At this time the store opens at 900 why does the top ceo and management allow this. Normally I don't go into store when I see this last summer my meniers wa...
Read full review of Dollar Treerudeness
I was in the on 12/5/19 the cashier that works by the Gloria that works on s oates in Dothan Alabama is very rude and disrespectful, i understand the policy on tobacco products but most times she never ask but even when she dont i still shows id until for some reason she had a bad attitude but its not the first went shopping over the year but tonight wa...
Read full review of Dollar Treeyour worker
I asked a customer service representative 3 times where a product was, she answered all the spanish speaking customers as I waited patiently, when it was my turn she walked away, I walked back to her asked her again, she walked away again, and then a third time. I put my shopping basket on the counter and walked out. I walked in a happy man and walked out a...
Read full review of Dollar Treestore
I visited the store for 2 days and it looked awful. Boxes sitting all over the floor. I'm not talking about 10 boxes in 1 corner .
in every isle had boxes with merchandise still in them sitting on the shelf where the stuff should be taken out of the box but they were boxes on shelves so the customer to dig through and try to find what they was looking for.. Erwin is a small town a lot of people on fixed income and I've hoped for years that we would get a dollar tree and if this stuff don't get better with keeping the store looking nice and keep a full store it will never last . I know people that has went to other locations in the Tri-City just so they can find the stuff that the dollar tree in erwin don't have. So please fix these problems erwin has enough empty store buildings. Thanks Melissa Tipton
employee customer service
I went in to dollar tree on 12/3/19 in 30371 mount vernon road princess anne maryland around 9:00am to buy some items, when I got to the counter a black lady, kind of big, real short hair wavy, had glasses, dingy looking shirt . Reason why I gave description is because I didnt see her name tag on. She acted like she hated the world, she was slamming thing...
Read full review of Dollar Treeservice is terrible, there have been times there are long lines,
Is the bestThere are long lines, I stop by the office and ask for help because there is only one cashier, the manager was in the office I asked if she could help, customer should come first, she said she was busy but will be out when she was done 15 min later still no help I'm 68 years old I've worked at a few stores, the customer comes first, I don't think...
Read full review of Dollar Treedouble charged on debit card
In Saturday November 30 2019 I went to Dollar Tree in Arlington tx where I was double charged on my debit card. Went back to speak to manager and she would not assist. Was very rude and walked away as I was attempting to speak with her.
She gave me an out of date 800 number to call.
I will be filing a fraud claim with my bank. This manager should be terminated
employee complaint
I arrived at your store around 12:30 on December 1, 2019. I picked up my 2 items and went to the check-out line. There were 2 register lights on. One of the registers with the light on did not have a cashier. The other lane was 4 people deep. I stood at the line with the light on but no cashier. I was abruptly told by the cashier, that was working with...
Read full review of Dollar Treecomplaint
I just got done shopping at the gainsville location and as we were heading to the cashier to check out I walked up to a woman croutched down touching her face with her eyes closed and mouth hanging open. She looked obviously high out of her mind. I backed away to which she had no clue at all that I was even there and almost just left everything there and...
Read full review of Dollar Treebuilding trash
This location at 26th and Girard in Philadelphia came to our neighborhood about 2 years ago. These photos show a typical day in front of the store. The entire neighborhood was excited when you came to us but not, with revitalization of the entire neighborhood n full swing, your company is setting the bar quite low and we'd love to put a stop to this. Thi...
Read full review of Dollar Treecharged twice on credit card
On November 22, 2019, I was shopping at the dollar tree in Liverpool, NY and bought Christmas decorations, but then a couple days later I saw on my credit card statement that I was charged twice on that day the exact amount. How do I get my money back and prove that I was charged 33.40$ twice on November 22, 2019. I noticed on another persons complaint the same thing happened to him and he was refunded. Please help me!
Read full review of Dollar Treethe manager
I was at this store at the Salisbury mall and I was shopping and was getting something out my pocket when ur manerger walks up to me and said I seen u take something I need to see ur pockets and so I pulled all my pockets out and showed I had nothing then he said I know ur white carcker self had something and was very rude to my wife and well and if u have...
Read full review of Dollar Treedebt charged twice
On November 11, 2019 I was charged twice that went through my card was told I would get my money added back to my card. Your system went down and charged my card. I want my money $18.40 and $20.40.
Such a shame that it's been 7 days and Chime is saying it is on you, Your saying it's on them. What the hell. I need my money back. The store is in Columbus GA store #2032. My card ends in 8404.. what the hell
dirty store
I have visited this Dollar Tree twice and both times it is incredibly dirty. The first time it was not too bad and I just thought maybe they had a really busy day. A month later I went back to the store and was shocked by how dirty the store had become. The floors were obviously not been cleaned in a long while. Besides pieces of paper being everywhere...
Read full review of Dollar Treeemployment
I stood up to a store manager and then was falsely accused of stealing worked a shift because I was the only employee there who knew how to run truck then was put on a 1 week suspension that ended 3 weeks and 6 days with termination. I only got suspended because I said I wanted to transfer due to the fact that the store does not follow code, refused to put...
Read full review of Dollar Treecheckout and customer service
I was at this store waiting in line at 12:45 pm today. After waiting in line for about 10 minutes, I noticed the line was backed up about 10 customers all with carts full of items. The cashier at the one register that was open was chit chatting with customers very loudly and knocking items onto the floor off the conveyer belt, working at at a very slow...
Read full review of Dollar Treenun rehire
My name is the Jessica I currently now live in Arkansas I used to live in Mississippi I worked at a dollar tree about four years ago I applied where I live now to get the job I got a call but was told that I am a non-rehire I'm trying to figure out why am I a place in the system as a non-rehire when I was told not to come to work on her truck day because...
Read full review of Dollar TreeDollar Tree Reviews 0
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Overview of Dollar Tree complaint handling
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Dollar Tree Contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service+1 (877) 755-3035+1 (877) 755-3035Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Supportcustomerservice@dollartree.com100%Confidence score: 100%Customer Service
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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Dollar Tree social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
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Most discussed complaints
manager stole from customerRecent comments about Dollar Tree company
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