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Dollar Tree
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www.dollartree.com

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1.1 3 Reviews 2970 Complaints
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Dollar Tree Complaints 2970

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S
11:59 am EST
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I accidently took a shopping cart that the cashier was using for items the customer did not want to purchase. She was so rude in saying this cart belongs to be. I told her I was sorry but her attitude was bad. I told her to calm down I'm very sorry. So I just went and got another cart. I was surprised to hear her talking about the incident to another...

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V
5:37 pm EST
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This store is a disgrace; items strewn all over the aisles that you have to step over things to walk; dust and dirt on the floor; looks like it has not been cleaned or swept in years; shelves are always empty and in disaray; always one register open with a long line; the place is a mess and is dirty; I no longer shop there and go to the store in salem new...

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M
12:49 pm EST
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As I'm standing in a long line that continues behind me dow. The isle there is one employee on registers as I heard three employees talking in the back office as this one poor girl was trying her hardest to get the big line down that continued to get longer lately every time I go In their the line is always long with only one employee on register as the...

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A
10:16 pm EST
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I have been in this store countless times. The manager Tyler sleeps in his office while his cashier runs the entire store. He was screaming at this one lady Tammy. He seems to favor others while certain ones get treated like crap. It's not right. Some one needs to put a stop to this. I have noticed that one girl Windy never helps the cashier. Even when the...

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H
6:42 pm EST
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DOI: 11/14/19 Entered store to shop, hear employee Sarah call on intercom Natasha to office; placed items in basket, was approached by Folsom Police and told employee Sarah was requesting him to make an immediate Trespassing report and ban from entering the store forever. Sarah alleged I have been in the store and been rude to a customer on 8 separate...

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L
3:44 pm EST
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I was in this store today and the Manager and another Employee were talking about customers calling and asking for thing. Making funny of those people and your Manager says I don't know why they Call and asking for things. The person wanted to know if they thought they would have one of the 7 things there was in the store and she said I told I don't know...

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N
12:19 am EST
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I got a call from my younger sister saying that she tried to call our mothers work to find out if she was there because she wasnt answering her phone and was worried she said that brenda said to her yes and that she is on the register n cant come to the phone, my sister said she didnt need to speak to her and was just worried about her brenda says is that...

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A
2:16 pm EST
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I just started work here at this Tempe, Az location at Dollar tree on 10/25/19 upon working here they gave No training what so ever on what was required of me. I have asked several times what would they like me to do well upon V which he goes by as a manger here he said I am cashier and will be doing alittle of everything which is fine upon the job...

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S
10:57 pm EST
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A side note, I've been trying to find the phone number to call for employee complains, but looking it up I only found customer service numbers. Now onto the actual topic at hand, my manager Jeremy and I were working a busy saturday on November 9th. The lines were completely swamped and earlier I had asked when the next cashier would get there, which was to...

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C
12:46 pm EST
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On Nov. 8, 2019, I shopped at your store and bought a number of items. I generally spend over $150 per month at that store. One of the items I bought that day was an led light. It was nonfunctional. I took it back on Nov. 9th, and purchased other items, getting a replacement for the defective led light. The cashier asked for my receipt for the defective one...

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D
5:40 pm EST
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I'm an current employee of dollar tree and I'm experiencing racism at this place. Along with getting threats from the manger olong with him getting in my face and threatening to hitting me on the job. (it's all on tape) unless they erased it. I need someone to make contact with me ASAP!!! I have been advised to take action. So... please contact me @...

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D
9:58 pm EST

Dollar Tree service

Your cashier Ruth was very uptight and rude with me. I asked where a product was and she was very snippy and didn't seem to care to help. She gave me very short answers in such a rude town. If it wasn't for her assistant I would not shop at this store again. The cashier, Briana, decided to take over. She went above and beyond to help me and guide me in to1 multiple people things I was looking for. She was beyond polite and helpful! Thank you Briana for making my shopping trip at one of my favorite stores a delight again!

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H
2:24 pm EST
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This store constantly has loads of boxes blocking aises. You can see into the storeroom where is is packed with boxes yet shelves constantly bare of many products. This goes on for weeks at a time Looked for months during summer for bleach NONE then some came in and gone again. No Baby wipes Nacho chips nuts V-8 i could go on and on You stopped getting...

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L
9:46 am EST
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My name is vicki I made a complaint with the distract manager James Turnbull about the paintsville dollar tree, the shelves are empty and store is nasty, I have to drive to the next county over to shop. If dollar tree dosen't want the paintsville people money they need to shut down the store. This has been going on for months the manager sits in her office...

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S
4:55 pm EST
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My manager Patrick is continuously rude yelling at me and also getting smart with me I have witnesses in the store that also work there. It has been numerous occasions where Patrick got smart with me and I have asked him not to talk to me in any yelling and smart manor I am not comfortable with this all I have kept quite for the time I have been there I try to explain what I do understand and get talked over

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L
12:39 pm EST
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Yesterday while shopping the cashier BJ was rude being rude to numerous customers. Everytime I shop there is always rude to everyone. The other employees that were working were so nice and polite and helpful. You ask BJ a question she acts like it's a crime. She really shouldn't be in retail if she can't deal with people in a respectful manner. Love...

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J
12:12 pm EST
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I used to be a valid employee there for 3 years from Oct. 6th 2016 to July 2nd 2019. The real reason for resigning I was being harassed by the store manager and the warehouse manager about having a relationship with another associate. And during the harassment, the store manager and the warehouse manager we're having an affair and the warehouse manager...

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B
1:35 pm EST
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On October 30, 2019 at 1:30 pm me and my husband walked into the store an almost walked back out but i only needed 2 things so we went on in. As soon as we walked in we were not greeted, the store floor looked like someone had just thrown up all over each of the aisles. It was gross to say the least!! I usually go to the dollar tree on wyoming but this one...

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J
12:11 pm EST
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On Friday November 1st, I went to this store to shop, even though I live about 25 minutes away from there and there is one in Laurens; which I drove by and could have shopped at but went to the Clinton location(Store#7025) instead. I asked the manager on duty if she could get something down for me that I couldn't reach and a cashier by the name of Sharon...

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C
10:55 am EST
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Dollar Tree I am complaining about the store itself

I just want to say I am very disappointed with the Dollar Tree in the KMart Plaza in West Babylon, NY. My husband and I were there on Saturday 10/26/2019 and the store was a total disaster. The shelves were empty, there were boxes upon boxes on the dollies, no wagons to be found because there were wagons in the store but they were loaded with all kinds of stuff in them. It was a total mess. Now let's fast forward to 11/1/2019. Again I went to the same store, this time with older women(1 who is 86 and the other who is 85). The store was in the same shape as it was from the week before. Empty shelves, boxes on dollies, and again no wagons anywhere. If this problem is not fixed, this store will be closing its doors because everyone that came through those doors were complaining. Some people even walked out without shopping. It really is a disgrace. I really hope something will be done to rectify this problem.

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About Dollar Tree

Screenshot Dollar Tree
Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Extremely poor customer services was posted on Nov 13, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2973 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 22 22 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number
    Customer Service
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  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
  7. View all Dollar Tree contacts

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